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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • 100% Website (100%)

The latest reports from users having issues in Mumbai come from postal codes 400104 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 26 days ago
Mumbai Login 5 months ago
Mumbai Transactions 6 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • nerio123
    nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.

  • Gaurav56293611
    Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • Devjyotiddev
    Dev (@Devjyotiddev) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Appreciate your support. Amount had been credited in account

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm How to reach customer service Paytm ?

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported from Mumbai Suburban, Maharashtra

    @Paytm huge fraud has happened with one of our customer.I’m unable to contact .please call us back it is urgent

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired

  • prashantbidaye
    Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, Maharashtra

    @Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??

  • NikunjABrahmbh1
    Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    I don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    For a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @Paytm hi, are your wallet services down

  • sonushelter
    brijesh (@sonushelter) reported from Thāne, Maharashtra

    @Paytm @Paytmcare even after submitting the cancelled cheques and giving all documents, the team at Paytm namely Mr ganesh Bhagwat. Has not cared to even check the bank details properly and this has resulted in problem to me. They have taken advance payments for machines…….

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Team @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)

  • immdnizam
    Md Nizam (@immdnizam) reported from Mumbai Suburban, Maharashtra

    @Paytm Can you launch a system like as razorpay but without take any charges for transaction. Link payment with customer details, invoice and refund system. Like as online shoping cart.

  • foodboxmumbai
    FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra

    @vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP

  • Indanam2
    Indanam (@Indanam2) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Not Responsible waste Company Customercare not Support

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm Ticket Number: 22089451271 Please resolve the issue. I'm trying to contact u for the same which is of no use....

  • aarti_ghadi
    Aarti Ghadi (@aarti_ghadi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare give me the address of your office i want to talk to you guys what is the problem

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Prince1225733
    Prince (@Prince1225733) reported

    Booked a bus through @Paytm but the operator cancelled the bus. I received only the ticket fare refund while ₹50 convenience fee was deducted despite no service being provided. Please clarify how this is fair. @Paytmcare

  • RainaRa49346818
    Sk Ranjiith (@RainaRa49346818) reported

    @Paytmcare It is almost 8 days blocking my account and there is no customer support and whenever I ask we will update shortly like tell you ...but problem not solved ..now how much time you want to resolve this issue.Already 8 day finished

  • asadgour
    LIVE FOR OTHERS (@asadgour) reported

    @Paytmcare Sorry for the inconvenience we got this refund amount into the account thank you for your support.

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @OfficialSBICare i'm sharing you the upi refrence for one my refund transaction,the issue is it's refunded on the old bank account associated with @Paytm that is not active and closed few years back, it's need to be transferred in source account upi refrence: 591965171426

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytmcare please resolve my issue, it's exhausting.

  • SudhirDesh1970
    Sudhir Deshmukh (@SudhirDesh1970) reported

    @Paytm is again down it seems This is what happens when you have a leader like @vijayshekhar From being a pioneer to being a sideline player......

  • VamshiCrazy
    Siddharth Meesala (@VamshiCrazy) reported

    Dear @Paytmcare @Paytm @PaytmMoneyCare this issue is not resolved immediately with a full refund and written clarification, I will be proceeding with legal action against both Bharathi Travels and Paytm for negligence, mental harassment, and customer safety failure.

  • GAUTAMKRISHNA2
    GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported

    @Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account

  • themusicaldude
    Prateek Bajpai (@themusicaldude) reported

    @Paytm @Paytmcare @vijayshekhar ARE YOU NOT GOING TO RESPOND ALSO NOW? ARE YOU GUYS GOING BANKRUPT OR WHAT THAT YOU DON'T EVEN HAVE A PROPER CUSTOMER CARE MECHANISM IN PLACE?

  • vivi7275
    vivek verma (@vivi7275) reported

    Very disappointed with @PaytmBusiness Business. A payment collected on 19 May 2026 was supposed to be settled on 20 May, but the amount is still not credited to my bank account. Support is giving no proper resolution. Stopping Paytm payments until this is resolved. @Paytmcare