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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • naddymusicc
    Navin (@naddymusicc) reported from Mumbai Suburban, Maharashtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service

  • SatishJ81043596
    Satish Jaiswal (@SatishJ81043596) reported from Thāne, Maharashtra

    Same problem with Bharat pay Now today i trying to setal my amount 700 this amount has bin not credited in my account total 5700 is pending from your site your service is a very bad service.... Compair to Paytm @Paytm pay is provided very good service shame on you @Bharat_Pay

  • CJGABA
    CHARANJEET GABA (@CJGABA) reported from Mumbai Suburban, Maharashtra

    @Paytm Dear support team, i made a payment to milk booth through Paytm gateway : VPA paytmqr2810050501011thmtk7djgkt@paytm UPI Ref no. 84455/ Account name is Maharashtra Shashan Is it Govt Account.

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    Finally got a new Fast Tag. Got rid of @Paytm finally. @Paytmcare Enjoy taking your business lightly with your pathetic service. And all the best getting KYC done with no partner shops having any clue on how to get the KYC done. Good riddance.

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .

  • sonushelter
    brijesh (@sonushelter) reported from Thāne, Maharashtra

    @Paytm @Paytmcare even after submitting the cancelled cheques and giving all documents, the team at Paytm namely Mr ganesh Bhagwat. Has not cared to even check the bank details properly and this has resulted in problem to me. They have taken advance payments for machines…….

  • HookahKing6
    Hookah King_official (@HookahKing6) reported from Yashodham, Maharashtra

    @Paytm they are having a third class customer support services they ask me to unblock my account and I send it my all documents like passport other card and my PAN card and my phone bill agent my all documents but they are not supporting me My contact number -8408907228

  • sonushelter
    brijesh (@sonushelter) reported from Thāne, Maharashtra

    @Paytm @Paytmcare my payments are blocked for no reason and majorly due to mistakes committed by your team.kindly solve the issue or please return my POS machine payments of 60000.00 and my blocked payment of 53000.00 odd.don’t want machines

  • nilaynir
    Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, Maharashtra

    Can I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH

  • Satyapal882854
    Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Any issues your server ? Or RBI issue. Why Paytm payment Bank service not working?

  • anv4694
    Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.

  • NikunjABrahmbh1
    Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    For a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytm But we don't have customer care number 🤠🤠

  • VikasVixpareek
    Vikas Pareek (@VikasVixpareek) reported from Thāne, Maharashtra

    Made a mistake by opting for @Paytmcare for fast tag. My fast tag keeps showing low balance though I have enough. Tried everything but no one seems to be able to help. @Paytm

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP

  • Shingade_Deep
    Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra

    @Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @IDFCFIRSTBank is charging me ₹10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Hello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • rhysnik
    nik (@rhysnik) reported

    @Paytm @Paytmcare This software failure disrupted my finances and caused heavy stress. I demand a proper technical root-cause explanation and compensation for this app security lapse and mental harassment. Fix your broken system and address this accountability now!

  • SuryodayBank
    Suryoday Small Finance Bank (@SuryodayBank) reported

    @KartikSarap @Paytm @PaytmMoney Dear Customer, Our concerned team is working on your query.

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @lunnac758576 @Paytm @Paytmcare Dear Consumer, We've been updated that the online payment made takes 3-5 working days to reflect in our records. Kindly check after the given time.

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare If this technical glitch and accountability are not addressed properly in writing, I will escalate this matter to the RBI Digital Ombudsman.

  • SANJUBAIBAIRWA
    Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported

    @PaytmCare @Paytm @DainikBhaskar You are completely ignoring genuine complaints! Your customer service is totally deaf and blind to customer loss. You robbed my ₹2,281 through hidden terms and now refusing to listen. Absolute loot and arrogance! Refund my money now! #PaytmScam

  • ajitvarma94
    AVK🤩 (@ajitvarma94) reported

    @Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare Any update still the issue is same @Paytm

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    @Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    @Paytmcare Booking ID: 27512648627 Please help. Ticket needed in emergency paid extra for confirmation