Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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𝐌𝐍 𝐊𝐇𝐀𝐍 𝐈𝐍𝐃𝐈𝐀 (@Khannasibuddeen) reported from Mumbai, Maharashtra@Paytm is Paytm server down because I am facing to login our account
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nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra@Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.
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Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, Maharashtra@Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.
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Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra@Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?
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Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, MaharashtraHey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!
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BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare do you guys really wants to support customer by give 24*7 options or its just fake AI which never respond to customer queries and your customer care don't take complaint where should customer raise queries
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Anand (@Anandamoy2017) reported from Mumbai Suburban, Maharashtra@Paytmcare unable to activate paytm wallet. Please help.
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DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, MaharashtraIt is humble request @Paytmcare @Paytm to unblock my Registered Ac. Pls help me. Pl explain the issue for block it.
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Yadav Deepak (@yd311938) reported from Mumbai Suburban, Maharashtra@Paytmcare @SridharVarun Please contact on this number 7021170474. You Paytm you can't help anyone that's why your share price also goning down
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Ganesh Wagh (@Ganeshwagh1107) reported from Mumbai Suburban, Maharashtra@Paytmcare my registered mobile no. 8879880689. I have already paid the paytm postpaid bill on 31st Jan 2023 still late payment charge was applied...pathetic service by paytm please call to discuss.
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Navin (@naddymusicc) reported from Yashodham, Maharashtra@Paytm @PaytmBank kindly cancel my mandate of 4999₹ which was accepted yesterday, due to your application glitch I'm unable to find the same.
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Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, Maharashtra@TmPreet @Paytm Without printer device will not need much service support.
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FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra@vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP
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Navin (@naddymusicc) reported from Thāne, MaharashtraHow many times we need to face your downtime ? I face daily this issue and you guys are so pathetic you tell me to share the screenshot, does your app allowed to take screenshot? Why should I take other's mobile for your issue? Please close my account @Paytmcare @Paytm @RBI
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Satish Jaiswal (@SatishJ81043596) reported from Thāne, MaharashtraSame problem with Bharat pay Now today i trying to setal my amount 700 this amount has bin not credited in my account total 5700 is pending from your site your service is a very bad service.... Compair to Paytm @Paytm pay is provided very good service shame on you @Bharat_Pay
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Dev (@Devjyotiddev) reported from Mumbai Suburban, Maharashtra@Paytmcare Appreciate your support. Amount had been credited in account
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social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, MaharashtraI had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated
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Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra@Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks
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ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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SangramKeshari Barik (@sangram3773) reportedDear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik
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Kamal Jain (@Kamaljain9351) reported@PaytmBusiness @Paytm @paytmbankcare I am sending the details with you please check & solve the problem
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Rohit krishna jadhav (@Rohitkrishnajad) reported@Paytmcare @Paytm I was booked flight ticket from Paytm without login but due to some reason i want to cancel this flight ticket within 24 hrs. As per ministry of aviation any ticket of cancelled within 24 hrs they will get full refund amount.
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Ujjwal Kumar (@am_ujjwal_) reported@Paytmcare @AnkurGarg123275 My Paytm account issue hasn't been resolved; it remains blocked. Please unblock my account.
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Abhishek Bakshi (@asolitudeseeker) reported@Paytmcare trying to connect to your customer care since a while without any luck. Kindly get in touch. Thank you.
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sachin bansode (@sachin_6600) reported@vijayshekhar it will be @Paytm if you were to work harder @vijayshekhar and solve higher problems..
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Rishebh Anupam Chaturvvedi (@RishebhC) reported@Paytmcare highly disappointed with the customer care, no response since so long on a refund. Ticket ID: 200012412121. Have requested for a call multiple times but no response. Flight from Bombay to Delhi (27326371910 ) was cancelled and refunded by airline. HELP.
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Surjeet Singh (@asksurjeet) reported@Paytmcare 1/3 Thank you for the update, @Paytmcare. Appreciate you reviewing the device verification issue on priority. Please keep me posted as soon as there’s any progress.
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PrajjwalWhoCodes (@prajjwal2051__) reportedWhat would I build for @Paytm ? An AI-first layer for India’s next billion users, powered by @SarvamAI. The goal: make payments + financial services easier to understand and access across Indian languages. I want to build something useful beyond the hackathon. @HackCulture
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Chiranjivi Raj (@Techie_Leaf) reportedDue to this issue, I switched from @PhonePe to @Paytm .