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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Paytm

Paytm is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I've received a certain amount from UPI: payouts@paytm Is this genuine? Please help. Shared details on DM.

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    For a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.

  • jatinparmar19
    jatin parmar (@jatinparmar19) reported from Mumbai Suburban, Maharashtra

    @GooglePay is down today ??? #googlepay thinking of was changing to @Paytm @bharatpeindia for online transaction .

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare @Paytmcare If you can't resolve my issue then plz refund my money...

  • zarekar_pramod
    Pramod Zarekar (@zarekar_pramod) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare Why no one help me to craet new account in paytm bank #Badservice @paytmbankcare @Paytm

  • Khannasibuddeen
    𝐌𝐍 𝐊𝐇𝐀𝐍 𝐈𝐍𝐃𝐈𝐀 (@Khannasibuddeen) reported from Mumbai, Maharashtra

    @Paytm is Paytm server down because I am facing to login our account

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    @Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?

  • DZAVERI9
    DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, Maharashtra

    Dear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.

  • RAHULAWARI
    RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Need help to get the refund

  • naddymusicc
    Navin (@naddymusicc) reported from Mumbai Suburban, Maharashtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    What's the issue with @Paytm @Paytmcare ?? My money is stuck since 3 days & still they're not taking any action ? Can I file a law suit ? Plz suggest

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @Paytm hi, are your wallet services down

  • anv4694
    Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.

  • WeAllConnectwAc
    We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra

    @Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.

  • vinayshukla217
    VINAY SHUKLA (@vinayshukla217) reported from Mumbai Suburban, Maharashtra

    @Paytmcare one worst experience day to day by paytm i request you please avoid to use paytm just because of service was worst day to day

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm wrost costumer service in the world.

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytm Paytm mat karo !! Kyu ke no customer service! Only limited bot solved your query No one contacted you personally.. worst UPI THAT'S reason other agregator are far better.. Ticket id 22112123060

  • Gaurav26830735
    Gaurav bansal (@Gaurav26830735) reported from Mumbai, Maharashtra

    @Paytm trading to recharge electricity meter through paytm , not taking flat number information. Help me to get that.

  • kanji10805598
    kanji (@kanji10805598) reported from Thāne, Maharashtra

    @NPCI_BHIM @Paytm @UPI_NPCI upi network down ?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VISHNU05052004
    VISHNU VARDHAN (@VISHNU05052004) reported

    @Paytmcare @Paytm It's been 7 days since my UPI Lite balance (₹1100) disappeared after a failed ₹50 transaction (29 March). No resolution yet — only generic replies and no proper support. This is unacceptable. Please escalate immediately. #UPI #Paytm #ConsumerRights

  • honestliar12
    Sameer Singh (@honestliar12) reported

    @Paytmcare, @vijayshekhar : 5 days and still struggling to speak to customer care...have send 5 msgs since yesterday to connect, mentioned the timeline as well...yet no one seems to be bothered...undoubtedly Mr. Vijay is running a troop of idiots...hopelessness personified!

  • ShankarPil85486
    nifty (@ShankarPil85486) reported

    @Paytmcare Still no reply from you guys very poor service where is my cashback

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now no response on refund?? Are you cheating to customer?? It's already 1month month over... Fraud cheater paytm

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare I have booked through paytm. So you have to bear the same. They told they will not responsible for the same as I am not booking through direct from get book cab site. Lot of issues happened but there is no refund. Are you cheating to customer? Then no one will book .

  • OtakuProcess
    OTAKU (@OtakuProcess) reported

    Yeah sure, it still has a defunct UPI Lite account which I made on my last phone and given it wasn’t ported, I wasn’t allowed to open a new one. This has been an issue since 2023. Happy @Paytm or even @ICICIBank iMobile user now.

  • gatzieee
    Aakarsh (@gatzieee) reported

    @Paytm @Paytmcare Can you please help me withdraw money from my Paytm wallet. It says I have to update my KYC but it is no longer allowed when I proceed to do it.

  • ThomaspaineA
    Thomas paine (@ThomaspaineA) reported

    Hi, I would like an update on my Paytm bank account. Is Paytm Bank still available or not? Also, I am unable to send money to my Paytm account ,can you tell me what issue I might be facing? @Paytm @PaytmBank

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare Hi X Support, I am reaching out regarding my account status. I have been consistently active on the platform for the last two months, engaging in all regular activities, yet my account reach and features still seem restrict

  • RanjanPodder
    Ranjan Poddar (@RanjanPodder) reported

    @Paytmcare All shorts of Mail and contact customer care call done everyone give me assurance that they are working on it till date my account status is same