Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Website.
- The most recent signal from this area was received Apr 30, 11:58 AM GMT+5:30.
- Website (100%)
The latest reports from users having issues in Mumbai come from postal codes 400104 .
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Paytm outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Website | 5 days ago |
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Mumbai
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Login | 4 months ago |
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Mumbai
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Transactions | 5 months ago |
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Mumbai
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Transactions | 1 year ago |
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Mumbai
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Login | 1 year ago |
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Mumbai
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Transactions | 1 year ago |
Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Abhishek Pandey (@Abhishe46525587) reported from Mumbai Suburban, MaharashtraI have completed my rent payment via Paytm rent payment. Done it 50 hours still not credited money in landlord account. Talked to customer care 4 times in 50 hours but those people are saying there is no service for rent payment. Help me. @Paytmcare @vijayshekhar @PaytmBank
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Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare Any issues your server ? Or RBI issue. Why Paytm payment Bank service not working?
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, MaharashtraI don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraTeam @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra@Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra@paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .
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Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, MaharashtraHey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!
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Aarti Ghadi (@aarti_ghadi) reported from Mumbai Suburban, Maharashtra@Paytmcare give me the address of your office i want to talk to you guys what is the problem
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Yogesh Mehta (@neepayog) reported from Mumbai Suburban, Maharashtra@Paytm Customer paid Rs 3245 and Paytm is settelling only RS. 2821, why is it so? @RBI @RBIsays kindly look after the matter 🙏
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Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra@Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .
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Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...
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AQIL BHATI (@AQILBHATI6) reported from Mumbai Suburban, Maharashtra@Paytmcare plz disconnected my Paytm sound box service un necessary deducted my money on ac of service
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KRISHNANDU BHOWMICK (@KRISHNANDU07) reported from Thāne, Maharashtra@Paytm Cancel My order Its was placed by mistake due to technical error
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraHello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!
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Ganesh Wagh (@Ganeshwagh1107) reported from Mumbai Suburban, Maharashtra@Paytmcare my registered mobile no. 8879880689. I have already paid the paytm postpaid bill on 31st Jan 2023 still late payment charge was applied...pathetic service by paytm please call to discuss.
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Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??
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Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra@Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro
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Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra@Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot
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Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra@Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Ashu (@IAmMishraJi1992) reported@Paytmcare I am neither able to DM you or access the message that you have sent me. Need help ASAP. Why can't you simply credit my acc with Rs 50 cashback. It's so simple.
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The_BL (@BL_Dangi) reported@Paytmcare Very poor service by @Paytmcare and Chandra Raj Travels. I missed my bus despite booking online through Paytm. When I contacted the Chandra Raj Travels office, they said, “Online booking hai to main kyun help karu,” and refused to support. This behavior is unacceptable
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Mizan (@realmiizan) reported@Paytm @Paytmcare I’ve noticed sudden deductions on instant settlements starting today, whereas no such charges were applied earlier. Kindly provide a clear explanation and review this issue at the earliest. #CustomerSupport
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Joel Joel (@Joel005003) reported@Paytmcare This constitutes deficiency in service and unfair trade practice. If the refund is not credited immediately with a confirmed ARN/UTR, I will file formal complaints with RBI Ombudsman and the consumer court without further notice. Treat this as final escalation.
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राहुल कुमार दुबे (@rahulkrdubey) reported@Paytmcare Thank you for the response. I request you to kindly resolve this issue as soon as possible since Air India Express has already confirmed that the refund of ₹18,742 for PNR Q1HWHL was processed to Paytm on 24/04/2026. Refund Transaction ID: 489877892 NCH Complaint No: 9223166
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Adarsh chaturvedi (@adarsh1429) reported@Paytmcare I have connected with indigo and they canceled tickets already but still you guys not giving refund @Paytm how pathetic service you have
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Beautiful Day (@BeautifulD12217) reported@Paytmcare Did you got update from specialist team sir 5 days payment pending please help me to solve the issue
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VasanthKumar M (@Vasanthkumar_MC) reported@Paytm "I am from Tamil Nadu. Your bot support is not helpful. Please provide a human agent who can understand my issue." The agent block my number
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Ritik Kumar (@RitikSingh2004) reported@PaytmBusiness @Paytmcare @PaytmBusiness We are facing an issue with our Paytm for Business account/customer support. Despite multiple attempts, the issue has still not been resolved. Kindly look into this matter urgently and provide proper support. Please contact us as soon
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Ronit Gupta (@RonitGupta230) reportedStill the issues is not resolved with the ticket confirmation i am waiting for my ticket confirmation..@airindia @Paytmcare