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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare PINcode - 400053 . None of your verification address seems to be valid or work . Pls help with the present working addresses

  • RAHULAWARI
    RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Need help to get the refund

  • vasudevkamath
    Vasudev Kamath (@vasudevkamath) reported from Mumbai, Maharashtra

    @Paytmcare made a payment using Paytm QR code. Amount deducted from UPI account. But receiver did not receive payment. Says transaction failed. Kindly help with refund.

  • swapneelthakoor
    Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra

    @Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!

  • MYLS2014
    Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra

    @Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro

  • shashiy555
    bhartiya (@shashiy555) reported from Mumbai Suburban, Maharashtra

    @Paytm acount link with mobile 8169225749 received 1500 from customer but settled only 1875 on 20/11/2022 at 10.52am @Paytmcare please reply why

  • naddymusicc
    Navin (@naddymusicc) reported from Thāne, Maharashtra

    How many times we need to face your downtime ? I face daily this issue and you guys are so pathetic you tell me to share the screenshot, does your app allowed to take screenshot? Why should I take other's mobile for your issue? Please close my account @Paytmcare @Paytm @RBI

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    I don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare

  • KingKaranOffic1
    Karan Verma (@KingKaranOffic1) reported from Mumbai Suburban, Maharashtra

    Your Paytm not working at Andheri Mumbai Metro Station??? Very bad yrr😬 @Paytm @Paytmcare

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @Paytm hi, are your wallet services down

  • LNishad
    Lalit Nishad 🇮🇳 (@LNishad) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare what a pathetic service by Paytm. I have my money added to my Paytm wallet but unable to transfer money to another account. Even after updating my account or completing the kyc in the end we receive a Bad request message with no solution.

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    Finally got a new Fast Tag. Got rid of @Paytm finally. @Paytmcare Enjoy taking your business lightly with your pathetic service. And all the best getting KYC done with no partner shops having any clue on how to get the KYC done. Good riddance.

  • anv4694
    Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.

  • mayurshetty01
    Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, Maharashtra

    @TmPreet @Paytm Without printer device will not need much service support.

  • Siddhan45901341
    Siddhant Jain (@Siddhan45901341) reported from Mumbai Suburban, Maharashtra

    @Paytmcare please call me ! I'm sick of trying to reach y'all for issues related to Paytm money,I don't need automated answers but a real quick solution to my query, my money is getting deducted from bank, so please DM me and i shall share my number.

  • nerio123
    nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I've received a certain amount from UPI: payouts@paytm Is this genuine? Please help. Shared details on DM.

  • ramchandranar
    Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra

    @Paytmcare thanks for your help. Refund received 👍

  • aarti_ghadi
    Aarti Ghadi (@aarti_ghadi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare give me the address of your office i want to talk to you guys what is the problem

  • radzzzzster
    Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, Maharashtra

    Hey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @PaytmCare You are completely dodging the core issues: 1. Misleading UX: Why display a targeted "Get assured ₹50 cashback" banner on an active user's checkout screen if they are algorithmically ineligible? That is classic deceptive design (Dark Pattern).

  • wasim_sayy
    Wasim (@wasim_sayy) reported

    Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

  • vinayaksn
    Vinayak Naik (@vinayaksn) reported

    @Paytmcare I found the issue. When I uninstalled PCAPdroid, Paytm app started working. Actually, you should not have tagged PCAPdroid malicious. Its an app from Play Store. If Paytm uses HTTPS, a packet capture does not reveal anything. Hope your don't flag it anymore.

  • pradeepdeepu077
    pradeep (@pradeepdeepu077) reported

    @KotakBankLtd , what a scam bro you sell your credit card saying 3x rewards on flights using Unbox, then when you go buy a ticket its ******* 3 times costlier than any other app. What the hell is this ? @EaseMyTrip you are the fraud behind this. Bag-Del @Paytm 11k & urs 26k WTF

  • ianuraagkush
    Anurag Kushwaha (@ianuraagkush) reported

    @Paytmcare Also let me connect to customer service on call.

  • samm_x77
    CodeWithSam (@samm_x77) reported

    @Paytm @SarvamAI @Hack_Culture Users can paste a suspicious message, and AI detects scam signals, explains the risk, and suggests what to do next — with multilingual voice support using Sarvam AI. 🇮🇳

  • Sharath85852559
    Sharath B (@Sharath85852559) reported

    @Paytmcare Still showing the errors

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    @Paytmcare What nonsense. All this while I was using the device and there was no security issue. Now all of a sudden there is a security issue. Are you’ll kidding??? Send me the list of devices which have security issues. What if someone does not have another device??

  • ajitvarma94
    AVK🤩 (@ajitvarma94) reported

    @Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity

  • KusumBatra
    xivviiiv (@KusumBatra) reported

    It’s been a week of messaging @Paytm and @Paytmcare on X and Facebook about being unable to access Paytm on my phone. All I’ve received are automated replies—no actual support and no resolution. @Paytm is this what you consider acceptable customer service?