Paytm

Is Paytm down in Mumbai, State of Mahārāshtra?

Some problems detected

Users are reporting problems related to: transactions and transfer.

The latest reports from users having issues in Mumbai come from postal codes 400017.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Mumbai, State of Mahārāshtra 12/16/2025 02:25

December 16: Problems at Paytm

Paytm is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Paytm outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaMumbai Transactions
IndiaMumbai Login
IndiaMumbai Transactions
IndiaMumbai Login
IndiaMumbai Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • SnehaaGautam Sneha Gautam (@SnehaaGautam) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare You guys have stopped Replying to my messages from Thursday. You have my money and still, there is no record of it with you guys. I have shown you my Bank statement. Still no reply. Will you stop this fraud and Solve my issue?

  • sayedlucky Shahnawaz Sayed (@sayedlucky) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @DisneyPlusHS i renewed the subscription of hotstar and paid through paytm but i am unable to access hotstar Contacted hotstar they asked to contact paytm And paytm asking to contact hotstar

  • aminshaikh1986 amin shaikh (@aminshaikh1986) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare Guys dont use paytm , i am using paytm since 2yrs now i have saving account also but since 15day my account is blockes even i am not using my debit card, when i call paytm customer care they says use help section in paytm app when i used that method and upload my kyc

  • niftystretch Akshay Mirchandani (@niftystretch) reported from Mumbai Suburban, State of Mahārāshtra

    Getting Paytm Payment gateway on my website has been the biggest mistake. @Paytmcare is the most useless & incompetent helpline. They take 20-30 days to solve any issues. I wouldn’t recommend anyone who’s making their website to go with Paytm as a payment gateway.@Paytm #review

  • RajeevK13531838 Rajeev Kumar (@RajeevK13531838) reported from Mumbai Suburban, State of Mahārāshtra

    I can't share refer link, to my friends can you please help me to solve this issue. #paytmReferLink @Paytm @Paytmcare @PaytmBank

  • SnehaaGautam Sneha Gautam (@SnehaaGautam) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare @Paytmcare What kind of fraud you guys are running. You have my money and your customer support is worst! No one is ready to talk. Connect me with your team.

  • JigarPa84774158 Jigar Patel (@JigarPa84774158) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare i sel my gold on 6 November in evening but i have not receive any rupees in my account and there is not any customer care number to talk

  • NiteshU59590014 Nitesh Upadhyay (@NiteshU59590014) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare very bad customer support...👎

  • CA_Pratik_Shah pratik atul shah (@CA_Pratik_Shah) reported from Mumbai Suburban, State of Mahārāshtra

    sorry I had to tweet after spending useless 30 min in @Paytm support chat and toll free.your different bdept kept trf calls and chat bot unable to soove my query. I am very old customer, from 1 nov i am unable to use fast tag and normal paytm wallet. pls if someone call me n sort

  • SnehaaGautam Sneha Gautam (@SnehaaGautam) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare @Paytmcare You guys have stopped Replying to my messages from Thursday. You have my money and still, there is no record of it with you guys. I have shown you my Bank statement. Still no reply. Will you stop this fraud and Solve my issue?

  • MehtaRomil22 ROMIL MEHTA (@MehtaRomil22) reported from Mumbai Suburban, State of Mahārāshtra

    @paytmgold @paytmgoldcare @Paytmcare I'm regretting my decision for investing gold in paytm. Redeemed my gold on 2nd Nov and it is supposed to be delivered but since 3rd Nov it's showing as information received for pickup but no further update. Paytm support gives scripted reply

  • naturebricks NatureBricks (@naturebricks) reported from Mumbai Suburban, State of Mahārāshtra

    Dear @Paytm how many times do we need to take a follow up with you about cashback on successful recharge done through your wallet ? Does Paytm really cares @Paytmcare ? Tried on IVR, useless 24*7 bot, emails but no success yet. @vijayshekhar pls help. It's very discouraging !

  • JigarPa84774158 Jigar Patel (@JigarPa84774158) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare @Paytm @PaytmBank i sell my gold on 6 November in evening but i have not receive any balance in my account and there is no option to talk to customer care for solving problem

  • sumitdeshmukh28 Sumit Deshmukh (@sumitdeshmukh28) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm need help regarding auto debit of money

  • SnehaaGautam Sneha Gautam (@SnehaaGautam) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare @goyalsahab86 So that you can ignore us and not reply to our messages? What kind of service is this?

  • RajeevK13531838 Rajeev Kumar (@RajeevK13531838) reported from Mumbai Suburban, State of Mahārāshtra

    As you said I re-installed the application, but issue is not solve yet. I can't share refer link to my friend. #PaytmReferLinkNotWorking @Paytmcare @Paytm @PaytmBank

  • SnehaaGautam Sneha Gautam (@SnehaaGautam) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare What kind of fraud you guys are running. You have my money and your customer support is worst! No one is ready to talk. Connect me with your team.

  • amitsharma_q amit sharma (@amitsharma_q) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare @vijayshekhar Dear Paytm Team, I am account holder of your bank, my account number is 917710875120 I am very dissatisfied with your Paytm Bank service. I had provided my KYC to verify as per RBI guidelines in last week same must be verified by your end with in TAT 48

  • premsaba007 Mr.Bond (@premsaba007) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm i have issue with my AC

  • NabiullahShaik5 Nabiullah Shaikh (@NabiullahShaik5) reported from Mumbai Suburban, State of Mahārāshtra

    Dear sir madam my money is stuck in my paytm payment bank for a long time i have also done KYC many times but till now my account is not activated and whenever i call I am given 48 hours please help me my mobile number is 8898891433 Name Pankaj Gupta @Paytmcare @PaytmBank

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Hriday_sing Pawan Singh (@Hriday_sing) reported

    Paytm customer care asked me to file tdr before 30 min of departure of train and they are saying tdr can not be accepted as it was not filed before 4 hours @Paytmcare @ConsumerReports

  • Gajendr06448788 Gajendra (@Gajendr06448788) reported

    @paytmbankcare dear paytm I send my documents and please unblock my account and I was call customer care didn't talk to me not respond what's happening with me and please response my inbox i submitted document please check and slove my problem very very @Paytmcare @PaytmBank

  • UShitoley Utkarsh Shitoley (@UShitoley) reported

    @Paytmcare @paytm ticket- 192398412 After a week your so called 24×7 care help has not been able to resolve my issue. And now I got a reply saying it will take another week to find solutions. This is regarding a voucher I bought from you which is showing to be invalid.

  • indyogi Yogesh Kumar Singh (@indyogi) reported

    @Paytm transactions from your android app have become painfully slow. Becomes embarrassing to stand at a shop to make payment with Paytm not responding for 3 minutes...I am tempted to switch to GPay unless you address this quickly.

  • Nishant48752860 Nishant Kumar (@Nishant48752860) reported

    @Paytmcare I am feeling very disappointed to choose Paytm saving account as my savings account ,by giving no reason you people blocked my account ,my Paytm account number is 8954511112,please help me as soon as possible,my ticket number is 192904020.

  • Smruti9937Kiara Smrutiranjan sahoo (@Smruti9937Kiara) reported

    @Paytmcare plz. Help me sir

  • shabu_43 Shabaz Khan (@shabu_43) reported

    @Paytmcare Paytm Account is Not Working From Past Few Days When Add Money To My Wallet I Get This Error Message Stating Sorry this transaction is declined As our system surveillance bot has flagged your account for suspicious activity Regards, Shabaz Khan #paytmkaro

  • VyncintVilas Vilas Lakkabathini (@VyncintVilas) reported

    @Paytmcare hii there, my cashback is not credited yet uts been more than 24x3 hrs.. And no option for support regarding cashback. My mobile no is 9029685562. Please resolve this asap.

  • mindstalker Kiran Mohanty (@mindstalker) reported

    Hello @Paytm , I added money to a paytm account without KYC. Now, got to know that KYC can't be done for this number as one aadhaar can be linked with one number. Now, my money is stuck. Please help me to transfer my money to my bank account.

  • sujil_n Sujil @🏡 (@sujil_n) reported

    @Paytm Reference No: 117413167388 refunded amount not credited in my account but in paytm app it is showing that the amount refunded. Please help.