Paytm

Is Paytm down in Mumbai, State of Mahārāshtra?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Mumbai, State of Mahārāshtra 02/21/2026 07:25

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (44%)

    Transactions (44%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (22%)

    Mobile App (22%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Paytm outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Login
IndiaMumbai Transactions
IndiaMumbai Transactions
IndiaMumbai Login
IndiaMumbai Transactions
IndiaMumbai Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • itsvaibhav24 Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??

  • NeveilleWadia Nev (@NeveilleWadia) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue

  • manojtjha Common Indian Man (@manojtjha) reported from Mumbai Suburban, State of Mahārāshtra

    @Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..

  • NikunjABrahmbh1 Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • JatinSh89050580 Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, State of Mahārāshtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • pratikraut1197 Pratik Raut (@pratikraut1197) reported from Mumbai, State of Mahārāshtra

    Team @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)

  • pratikraut1197 Pratik Raut (@pratikraut1197) reported from Mumbai, State of Mahārāshtra

    Hello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!

  • RAHULAWARI RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare Need help to get the refund

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • AAPKaAnupam Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, State of Mahārāshtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, State of Mahārāshtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • prashantbidaye Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??

  • suzannebernert Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @Paytm 👋 Your app is down... #Paytm #paytmdown

  • vasudevkamath Vasudev Kamath (@vasudevkamath) reported from Mumbai, State of Mahārāshtra

    @Paytmcare made a payment using Paytm QR code. Amount deducted from UPI account. But receiver did not receive payment. Says transaction failed. Kindly help with refund.

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm video kyc not working from 2 months. It always says that all operators are busy. This is nonsense how can someone be busy for 2 months. Rectify this immediately stop making fool of customer. #rbigovernor

  • naddymusicc Navin (@naddymusicc) reported from Mumbai Suburban, State of Mahārāshtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • mayurshetty01 Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, State of Mahārāshtra

    @TmPreet @Paytm Without printer device will not need much service support.

  • DZAVERI9 DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, State of Mahārāshtra

    Dear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.

  • patrop Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, State of Mahārāshtra

    @RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Aadavan07 Abhishek Pratap Singh (@Aadavan07) reported from Faridabad, State of Haryāna

    @Paytm And worst customer care support

  • 003Prerana Prerana (@003Prerana) reported

    @vijayshekhar Pathetic customer service ! Trophies are bad reflection of pathetic customer service @paytm provides to its customers!

  • aruncy05 arun Chaudhary( Advocate) taf फॉलो करें 💯% fb (@aruncy05) reported

    @Paytmcare Sir, yesterday money has gone from my wife's paytm to my wife's account in order to persuade a person, that I created my wife's paytm account yesterday. She has fraudulently got the money in her account. Try this. I am contacting your customer care since yesterday,

  • SHAIKH4942 SHAIKH IRSHAD (@SHAIKH4942) reported

    @Paytmcare Plz block my acount

  • theindividualm1 the_individual_man (@theindividualm1) reported

    @Paytmcare I send you my problem via dm. Check please

  • luvkushsynghh Luvkush Synghh (@luvkushsynghh) reported

    @Paytm I've booked train tickets from Paytm. My train (PNR 6607049973) was diverted due to some accident and I missed the next train (PNR 2345628644), a family of 5 in 3AC. Raised concern on @IRCTCofficial but no response yet. Cud you pls help us with refund as it was rail's miss

  • DineshPartapS13 पत्रकार दिनेश ठाकुर (@DineshPartapS13) reported

    @Paytmcare my account kyc not completed pls help me my profile name date of Barth Chang

  • SPYaswanth Yash SP (@SPYaswanth) reported

    Hi @Paytmcare , I need your help regarding the account. How can i contact with customer care directly without ivr. Some 3rd person without knowing my knowledge used my account and made some transaction to his bank and when i took back the account resetting the--- @Paytm 1/ many

  • naren61339561 naren (@naren61339561) reported

    @Paytmcare I have transfer 4K to my friend, it is been more than month nor he received nor I got refund that amount. Have spoke customer care but but still nothing happening.this is last time m writing to Paytm after that I will write higher authorities.Naren 9702352777

  • suman68306484 suman (@suman68306484) reported

    @Paytmcare Why are you not unblock my account what's the problem. I'm ready to give you all type of clearance about my account so where is the problem. Why are you doing this with me intentionally.