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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 1 month ago
Mumbai Login 5 months ago
Mumbai Transactions 6 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • nilaynir
    Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, Maharashtra

    Can I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I've received a certain amount from UPI: payouts@paytm Is this genuine? Please help. Shared details on DM.

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney Give me a proper customer care phone number that isn’t an IVRS or an email ID to address my complaint related to Paytm Postpaid. I do not have any dues; yet your harassment continues. I have DM-ed extensively, so please don’t ask me message.

  • Satyapal882854
    Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Any issues your server ? Or RBI issue. Why Paytm payment Bank service not working?

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    For a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.

  • DZAVERI9
    DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, Maharashtra

    It is humble request @Paytmcare @Paytm to unblock my Registered Ac. Pls help me. Pl explain the issue for block it.

  • RAHULAWARI
    RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Need help to get the refund

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytm Paytm mat karo !! Kyu ke no customer service! Only limited bot solved your query No one contacted you personally.. worst UPI THAT'S reason other agregator are far better.. Ticket id 22112123060

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Team @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)

  • mayurshetty01
    Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, Maharashtra

    @TmPreet @Paytm Without printer device will not need much service support.

  • ravindrasingh75
    ravi digari (@ravindrasingh75) reported from Mumbai Suburban, Maharashtra

    @Paytmcare hey I'm not able to make my postpaid bill payment ..my due date today pls help fast

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks

  • sonushelter
    brijesh (@sonushelter) reported from Thāne, Maharashtra

    @Paytm @Paytmcare even after submitting the cancelled cheques and giving all documents, the team at Paytm namely Mr ganesh Bhagwat. Has not cared to even check the bank details properly and this has resulted in problem to me. They have taken advance payments for machines…….

  • kanji10805598
    kanji (@kanji10805598) reported from Thāne, Maharashtra

    @NPCI_BHIM @Paytm @UPI_NPCI upi network down ?

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Ticket I'd 3130265613 No Solution, wrost ivr services. complicated customer care to contact.

  • radzzzzster
    Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, Maharashtra

    Hey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!

  • LNishad
    Lalit Nishad 🇮🇳 (@LNishad) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare what a pathetic service by Paytm. I have my money added to my Paytm wallet but unable to transfer money to another account. Even after updating my account or completing the kyc in the end we receive a Bad request message with no solution.

  • Siddhan45901341
    Siddhant Jain (@Siddhan45901341) reported from Mumbai Suburban, Maharashtra

    @Paytmcare please call me ! I'm sick of trying to reach y'all for issues related to Paytm money,I don't need automated answers but a real quick solution to my query, my money is getting deducted from bank, so please DM me and i shall share my number.

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Manishs44898627
    Manish sabharwal (@Manishs44898627) reported

    @Paytmcare Cashback promised of Rs 50 has still not been credited to my account despite meeting all the conditions laid down. That is the reason why Paytm has lost its credibility. Don't promise which you can't fulfil or just don't promise at all as making excuses does no good

  • Saurabhpathe1
    Saurabh pathe (@Saurabhpathe1) reported

    @Paytmcare Again same issue

  • abhishekh_gupta
    Abhishek (@abhishekh_gupta) reported

    @Paytm not getting any help from 11 may 2026.. let me know if you wish to help your customers or not? @vijayshekhar is also not responding even after repeated messages. Let me know the concerned government authority that I can raise this to ?

  • sanjayjohny
    sanjay johny (@sanjayjohny) reported

    @Paytmcare I booked flights via Paytm to London and I got different class than the one which I selected now the customer care team is not helping to update this is really bad experience. Will never book international flights via Paytm @Paytm

  • kasnia_Ajay30
    Ajay Kumar (@kasnia_Ajay30) reported

    @Paytmcare Is it your service? Worst mistake that for booking a air ticket I used Paytm. For just one GST invoice, how may times I have to raise a help ticket...@PaytmCheckin @vijayshekhar

  • mello_drama020
    Saurav Sagar (@mello_drama020) reported

    @Paytmcare @IndiGo6E look what @Paytmcare team is saying, Its pending from Indigo Airlines. Kindly solve this issue and give me an update on my case.

  • naamah1510
    Naamah Retiwala (@naamah1510) reported

    @Paytmcare Thank you. Now it's working fine. But I lost around 500 gold coins because of your technical issue.

  • yadavyogesh89
    Yogesh Yadav (@yadavyogesh89) reported

    This is a complete failure of service! @PaytmCare replaced my device after so much harassment, and the new Soundbox died within 3 days. Who will compensate for my business loss, @vijayshekhar? Stop giving automated replies and resolve this now! Ticket ID: 500009091758 @Paytm

  • dbbanerjee1
    Dr. Dipabrata Banerjee (@dbbanerjee1) reported

    @mramitagarwal @Paytmcare A #Fraud #scam company plays with customer #goldcoin

  • Cashify_
    Cashify (@Cashify_) reported

    @maxx_nagar @Paytmcare @maxx_nagar We sincerely apologize for the inconvenience caused. To help us investigate the matter further, we request you to kindly share screenshots of your last 3 orders from the Order section along with the payment deduction proof. (1/1)