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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • nimishing
    Nimish Mhatre (@nimishing) reported from Mahape, Maharashtra

    @PaytmMoney @Paytmcare You've been sending me scary push notifications for over a month until I complete my KYC for Equities forcefully. It's been over 30 days since I've completed, I still can't invest in mutual funds via PayTM. And your help desk only has standard auto answers

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Hello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!

  • Satyapal882854
    Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Any issues your server ? Or RBI issue. Why Paytm payment Bank service not working?

  • nerio123
    nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @Paytm hi, are your wallet services down

  • Satyapal882854
    Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra

    @Paytm Hi everyone Paytm payment Bank going to shut down soon?

  • ihalimansari
    Halim Ansari (@ihalimansari) reported from Yashodham, Maharashtra

    Hi, @Paytm I want you to stop sending notifications on my WhatsApp or tell me the process where I can deactivate the WhatsApp notification service.

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • Shingade_Deep
    Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra

    @Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.

  • Ganeshwagh1107
    Ganesh Wagh (@Ganeshwagh1107) reported from Mumbai Suburban, Maharashtra

    @Paytmcare my registered mobile no. 8879880689. I have already paid the paytm postpaid bill on 31st Jan 2023 still late payment charge was applied...pathetic service by paytm please call to discuss.

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare do you guys really wants to support customer by give 24*7 options or its just fake AI which never respond to customer queries and your customer care don't take complaint where should customer raise queries

  • immdnizam
    Md Nizam (@immdnizam) reported from Mumbai Suburban, Maharashtra

    @Paytm Can you launch a system like as razorpay but without take any charges for transaction. Link payment with customer details, invoice and refund system. Like as online shoping cart.

  • Gaurav56293611
    Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • WeAllConnectwAc
    We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra

    @Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.

  • neepayog
    Yogesh Mehta (@neepayog) reported from Mumbai Suburban, Maharashtra

    @Paytm Customer paid Rs 3245 and Paytm is settelling only RS. 2821, why is it so? @RBI @RBIsays kindly look after the matter 🙏

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue

  • Abhishe46525587
    Abhishek Pandey (@Abhishe46525587) reported from Mumbai Suburban, Maharashtra

    I have completed my rent payment via Paytm rent payment. Done it 50 hours still not credited money in landlord account. Talked to customer care 4 times in 50 hours but those people are saying there is no service for rent payment. Help me. @Paytmcare @vijayshekhar @PaytmBank

  • Love_My_Ind_ia
    social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, Maharashtra

    I had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated

  • RaunakT86087564
    Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra

    @Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    I don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • jain_saabh
    Prashant Jain (@jain_saabh) reported

    @Paytmcare @Paytmcare 10 days past this, issue is still pertaining. This is really frustrating, no update on the internal ticket. Please check this urgently.

  • SandeepC75512
    sandeep chauhan (@SandeepC75512) reported

    @Paytmcare I,am faceing a International Flight Ticket refund issue since 8th March 2026,Ticket ID : 200010913337 Genrated on 8th March 2026,Since I,mfollowing up it on regular basis but I didn't get yet any proper update or solutions, I request kindly give me latest update.

  • SandeepC75512
    sandeep chauhan (@SandeepC75512) reported

    @Paytmcare I,am faceing a International Flight Ticket refund issue since 8th March 2026,Ticket ID : 200010913337 Genrated on 8th March 2026,Since I,mfollowing up it on regular basis but I didn't get yet any proper update or solutions, I request kindly give me latest update.

  • sushil_64
    sushil (@sushil_64) reported

    @Paytmcare Your DM not working!!!! I have given reference of my ticket in tweet . Kindly resolve ASAP ...before a I raise a dispute

  • anthropic_o3
    Omkar Jadhav (@anthropic_o3) reported

    I applied a coupon for ₹30 cashback on Swiggy (Instamart) but have not yet received it. The help section has not provided a satisfactory resolution. @Paytmcare @SwiggyCares #help @instamart_it

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare I am waiting for resolve my issues

  • DineshS82141523
    Dinesh Singhal (@DineshS82141523) reported

    @Paytm @Paytmcare I am unable to log in to my Paytm account from the last [10 days]. Issue: login error Registered Mobile No: 9413351620 This is causing inconvenience as I am unable to access my account. Kindly resolve this issue urgently. #Paytm #LoginIssue

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @sheefal @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • Azeemalamkhan2
    अज़ीम आलम खान (@Azeemalamkhan2) reported

    @ShubhamNivdunge @Paytmcare Did paytm solve you problem? I have a same problem

  • mia_peachx0003
    रीड की हड्डी किसान (@mia_peachx0003) reported

    Booked RSRTC bus via Paytm (Sirsa → Sri Ganganagar, 21 Apr 2026, 10:58 AM). No bus info, no staff support at pickup point. Conductor first refused ticket, later allowed on adjustment. Faced delay & stress. Please take action & provide refund. @Paytm @RSRTC_OFFICIAL