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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • jatinparmar19
    jatin parmar (@jatinparmar19) reported from Mumbai Suburban, Maharashtra

    @GooglePay is down today ??? #googlepay thinking of was changing to @Paytm @bharatpeindia for online transaction .

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • chawlashravan
    Dr. Chawla (@chawlashravan) reported from Mumbai Suburban, Maharashtra

    @Paytm would have to say your customer support for POS machines for merchants is quite useless. Multiple complaints and tickets raised yet no resolution. No wonder your stocks prices are sinking

  • KRISHNANDU07
    KRISHNANDU BHOWMICK (@KRISHNANDU07) reported from Thāne, Maharashtra

    @Paytm Cancel My order Its was placed by mistake due to technical error

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm wrost costumer service in the world.

  • RaunakT86087564
    Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra

    @Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.

  • ColdLavaStudio
    Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra

    @Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?

  • manojtjha
    Common Indian Man (@manojtjha) reported from Mumbai Suburban, Maharashtra

    @Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..

  • Shingade_Deep
    Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra

    @Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    Finally got a new Fast Tag. Got rid of @Paytm finally. @Paytmcare Enjoy taking your business lightly with your pathetic service. And all the best getting KYC done with no partner shops having any clue on how to get the KYC done. Good riddance.

  • anv4694
    Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.

  • ihalimansari
    Halim Ansari (@ihalimansari) reported from Yashodham, Maharashtra

    Hi, @Paytm I want you to stop sending notifications on my WhatsApp or tell me the process where I can deactivate the WhatsApp notification service.

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney I started receiving collection calls and I kept saying that the billed amount is wrong. There is no customer redressal mechanism on your app or over phone (3/10)

  • vinayshukla217
    VINAY SHUKLA (@vinayshukla217) reported from Mumbai Suburban, Maharashtra

    @Paytmcare one worst experience day to day by paytm i request you please avoid to use paytm just because of service was worst day to day

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Team @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm How to reach customer service Paytm ?

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Ticket I'd 3130265613 No Solution, wrost ivr services. complicated customer care to contact.

  • ashontweeter
    Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, Maharashtra

    @Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔

  • swapneelthakoor
    Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra

    @Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • pammi472
    Parminder Singh (@pammi472) reported

    @PaytmTravelCare @Paytm @Paytmcare I am writing to formally escalate a refund issue that has been pending since 10 February. Despite multiple follow-ups, the issue remains unresolved. This delay is unacceptable. Ticket id: 200010623387

  • AmanSingh_2511
    Aman Singh (@AmanSingh_2511) reported

    @nuegoindia @Paytmcare I wouldn't be traveling again with nuego. Faced serious issues first time. Work got hampered, plans got canceled and much more. The credit won't be required. Moreover, got similar or much worse feedback for nuego when discussed the same with other frequent travellers.

  • MonazirRock
    M R (@MonazirRock) reported

    @Paytmcare Dear Anam Can you update Where is the refund amount the airline has already refunded to the Agency account. Why are you guys not refunded yet. This is a really pathetic customer service from Paytm @DGCAIndia @RamMNK Paytm is refunding the amount of customers after flight cancel

  • FryMachli
    ek machli dedo pls (@FryMachli) reported

    @Paytmcare @PaytmBank please help.

  • vijendra_pandey
    Vijendra Pandey (@vijendra_pandey) reported

    Hi @PaytmCare, I am facing issues with my flight refund for passenger Shiv Kumar. ​Booking PNR: QCYW7N ​Cancellation PNR: C3D6GY ​Refund Amount: ₹5,464 ​The refund is still not showing in my account. Please provide an update on the status ASAP. #Paytm #FlightRefund

  • gatiks777
    Gatik Sharma (@gatiks777) reported

    Recently booked a flight through @Paytm, flight got canceled @flyspicejet isued full refund to @Paytm. There is no reply from paytm no customer support, just a mod chatbox on which you get no reply. Its been 11 days still waiting for refund without any reply. Never use #paytm

  • FrontlineRobi
    Md R Islam (@FrontlineRobi) reported

    @Paytm @Paytmcare I just changed my handset, in the new handset unable to activate Paytm lite, its asking to close from old device which i am not using anymore. Please help

  • kparmar_in
    Krishnakant Parmar (@kparmar_in) reported

    @PaytmBank @Paytmcare how to reach paytm payment bank customer care. facing API not found error while transferring from wallet. tried help & support from app, but no way providing resolution, tried cust care no. 01204456 456 but it is again pointing to help & support.

  • ChiragShah53325
    Chirag Shah (@ChiragShah53325) reported

    @Paytmcare @paytm my emi is not deducted on date although there is sufficient balance in my account and your company charging extra money due to technical error by your end...pls do the needful ASAP

  • ADITYAKRSA56622
    ADITYA KR SAROJ (@ADITYAKRSA56622) reported

    Unacceptable delay in resolving my issue (TKT-251279). No proper response, only “wait” messages. Kindly resolve immediately or I will escalate to Reserve Bank of India and other authorities. @Paytmcare @Paytm @paytminsbroking