Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra@Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!
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Gaurav bansal (@Gaurav26830735) reported from Mumbai, Maharashtra@Paytm trading to recharge electricity meter through paytm , not taking flat number information. Help me to get that.
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Ganesh Wagh (@Ganeshwagh1107) reported from Mumbai Suburban, Maharashtra@Paytmcare my registered mobile no. 8879880689. I have already paid the paytm postpaid bill on 31st Jan 2023 still late payment charge was applied...pathetic service by paytm please call to discuss.
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Md Nizam (@immdnizam) reported from Mumbai Suburban, Maharashtra@Paytm Can you launch a system like as razorpay but without take any charges for transaction. Link payment with customer details, invoice and refund system. Like as online shoping cart.
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Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra@Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks
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Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare Any issues your server ? Or RBI issue. Why Paytm payment Bank service not working?
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Vasudev Kamath (@vasudevkamath) reported from Mumbai, Maharashtra@Paytmcare made a payment using Paytm QR code. Amount deducted from UPI account. But receiver did not receive payment. Says transaction failed. Kindly help with refund.
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🅱🆁🅸🅹🅴🆂🅷 🅼🅸🆂🅷🆁🅰 (@Brijesh86603532) reported from Mumbai Suburban, MaharashtraWhy you @PaytmFirst have one way communication services. Why you make fool to your customer by giving Bakwaas sa customer service. Facing so much complications. mere 300- 400 return krne me 2 saal le loge tum log. @vijayshekhar lootlo @Paytm nichod lo. #lootlo
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Nimish Mhatre (@nimishing) reported from Mahape, Maharashtra@PaytmMoney @Paytmcare You've been sending me scary push notifications for over a month until I complete my KYC for Equities forcefully. It's been over 30 days since I've completed, I still can't invest in mutual funds via PayTM. And your help desk only has standard auto answers
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Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, MaharashtraFor a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.
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Yogesh Mehta (@neepayog) reported from Mumbai Suburban, Maharashtra@Paytm Customer paid Rs 3245 and Paytm is settelling only RS. 2821, why is it so? @RBI @RBIsays kindly look after the matter 🙏
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देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra@Paytm wrost costumer service in the world.
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Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, MaharashtraNeed help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm
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Babu Shivarkar (@BabuShivarkar) reported from Mumbai Suburban, Maharashtra@Paytm Hi my name is Babu Shivarkar I was taking some money in my Paytm wallet transaction got failed but didn't get in my bank account it's shows it will take 7 working days that's I wanted to be it sometime cause it's a medical emergency please refund it as soon as possible
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ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare I am tweeting for the last time now, if my account is not activated after today, then I will never use your Paytm, I will remove your fast track and throw it in the garbage and I will say this to everyone, never start Paytm, there is no system worse than that.
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Satish Jaiswal (@SatishJ81043596) reported from Thāne, MaharashtraSame problem with Bharat pay Now today i trying to setal my amount 700 this amount has bin not credited in my account total 5700 is pending from your site your service is a very bad service.... Compair to Paytm @Paytm pay is provided very good service shame on you @Bharat_Pay
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CHARANJEET GABA (@CJGABA) reported from Mumbai Suburban, Maharashtra@Paytm Dear support team, i made a payment to milk booth through Paytm gateway : VPA paytmqr2810050501011thmtk7djgkt@paytm UPI Ref no. 84455/ Account name is Maharashtra Shashan Is it Govt Account.
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Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra@Paytmcare What is your customer care number??
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra@Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?
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Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, MaharashtraWhat's the issue with @Paytm @Paytmcare ?? My money is stuck since 3 days & still they're not taking any action ? Can I file a law suit ? Plz suggest
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Kumar Mall (@IamManishMall) reported@Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.
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kameshwar kumar (@kameshw42070786) reported@Paytmcare Still the issue is not resolved from 30 day's Anyone available to solve this
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rajesh malhotra (@rajeshm15918645) reported@gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet
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Naman Krishna (@NamanKrish25623) reported@Paytmcare Check dm! And solve my issues ASAP, i worried from long time
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Shiv Sutar (@shiv__sutar) reported@Paytmcare @Paytm @Paytmcare please resolve my issue is still pending
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amrinder yadav (@YadavAmrinder) reportedDear @PaytmBusiness @Paytm @Paytmcare after 15 days of complaint nobody come to check soundbox . Every time raise a tickets but still no solution. If Tommorow no service agent visit to replace it i will move on another source .
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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life of Indian (@Abhishekup143) reportedI am facing the same issue with my @Paytmcare Payments Bank KYC. I’ve been trying for a long time waiting over an hour for connection, and still getting rejected saying my face and PAN card don’t match. I am using my original PAN cardPlease look into this urgently. @vijayshekhar
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Nischay Kumar (@Nischay_K3) reported@PaytmTravelCare Either resolve my issue asap else I will raise complaint @Paytm @PaytmTravelCare
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Hunter (@Hunter1123321) reported@Paytmcare @vijayshekhar The generic responses I’ve received "rest assured, we are working" are not helpful. There’s no clear reason for the delay or explanation for why this has taken so long. The lack of transparency and accountability is appalling.