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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • radzzzzster
    Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, Maharashtra

    Hey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!

  • AAPKaAnupam
    Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, Maharashtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

  • DZAVERI9
    DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, Maharashtra

    It is humble request @Paytmcare @Paytm to unblock my Registered Ac. Pls help me. Pl explain the issue for block it.

  • BabuShivarkar
    Babu Shivarkar (@BabuShivarkar) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare @Paytm @Paytmcare can please resolve my issue as soon as possible it's a hell of a emergency right now sir

  • kashi_suraj
    SURAJ CHAURASIA (@kashi_suraj) reported from Mumbai Suburban, Maharashtra

    @Paytm how to talk to your customer care representative. It's important

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytmcare What is your customer care number??

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    I don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare

  • ravindrasingh75
    ravi digari (@ravindrasingh75) reported from Mumbai Suburban, Maharashtra

    @Paytmcare hey I'm not able to make my postpaid bill payment ..my due date today pls help fast

  • WeAllConnectwAc
    We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra

    @Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.

  • mayurshetty01
    Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, Maharashtra

    @TmPreet @Paytm Without printer device will not need much service support.

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney Give me a proper customer care phone number that isn’t an IVRS or an email ID to address my complaint related to Paytm Postpaid. I do not have any dues; yet your harassment continues. I have DM-ed extensively, so please don’t ask me message.

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.

  • sinalkar_sagar
    Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra

    @Paytm No Reply or help from your costumer care or any executive.

  • ramchandranar
    Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra

    @Paytmcare thanks for your help. Refund received 👍

  • ColdLavaStudio
    Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra

    @Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?

  • naddymusicc
    Navin (@naddymusicc) reported from Mumbai Suburban, Maharashtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytm Paytm mat karo !! Kyu ke no customer service! Only limited bot solved your query No one contacted you personally.. worst UPI THAT'S reason other agregator are far better.. Ticket id 22112123060

  • patrop
    Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, Maharashtra

    @RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Im_Vmakwana
    Viral Makwana (@Im_Vmakwana) reported

    @Paytm Your customer support is the worst. I have been trying to get my refund from August 22, 2026. But there is still no update from your side, just your annoying AI Amy, even on email, just Amy replies. I want my refund back by tomorrow. Here ends my patience.

  • smarthchand
    Ashu Smarth (@smarthchand) reported

    @PaytmCheckin @Paytmcare no dedicated support desk, no customer care number. Only option is to raise a ticket that is still unresolved, got no confirmation on booked ticket been 12 hrs now the airline says its a group ticket by agency. This is totally a fraud.

  • MassStrikeR
    StriKeR (@MassStrikeR) reported

    Hi @Paytm Yesterday purchased Valorant Points voucher but the code is incorrect or unable to redeem. Could you please kindly process the refund? The money stuck and unable to contact to customer care as only your chatbot replies. #paytmservice #paytmvalorantpoints

  • iamlalit19
    Lalit (@iamlalit19) reported

    @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

  • vaibhavthegarg
    Vaibhav Garg (@vaibhavthegarg) reported

    Bookg ID- 27512648627 Please refund my ATP charges. My ticket are not processed. I even not landed to IRCTC page then how can you deduct these charges. Please issue full refund. Else I need to go to legal help @Paytmcare @Paytm @vijayshekhar please issue full refund & stop this

  • JosephADso93291
    Joseph A Dsouza (@JosephADso93291) reported

    @Paytmcare Is any banking issues or you are facing glitch in your gateway payment??

  • santoshkumar641
    Santosh Kumar (@santoshkumar641) reported

    @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

  • rhysnik
    nik (@rhysnik) reported

    @Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.

  • ajitvarma94
    AVK🤩 (@ajitvarma94) reported

    @Paytmcare No it is not pending from my bank end now, seems there is some issue from paytm end which caused the failure, whatever it is the refund is struck at paytm end can you help me process it quickly.

  • nanireddyy77
    Nani Reddy (@nanireddyy77) reported

    @Paytmcare Issue still not resolved @Paytmcare