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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • 100% Website (100%)

The latest reports from users having issues in Mumbai come from postal codes 400104 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 28 days ago
Mumbai Login 5 months ago
Mumbai Transactions 6 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • sinalkar_sagar
    Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra

    @Paytm No Reply or help from your costumer care or any executive.

  • WeAllConnectwAc
    We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra

    @Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytmcare What is your customer care number??

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney Give me a proper customer care phone number that isn’t an IVRS or an email ID to address my complaint related to Paytm Postpaid. I do not have any dues; yet your harassment continues. I have DM-ed extensively, so please don’t ask me message.

  • DiwinePrashant
    Prashant Andhale (@DiwinePrashant) reported from Mumbai, Maharashtra

    @Paytmcare Ok please help 9823238050 my brother Paytm postpaid hack last 3 days ago and no one responded properly

  • Ganeshwagh1107
    Ganesh Wagh (@Ganeshwagh1107) reported from Mumbai Suburban, Maharashtra

    @Paytmcare my registered mobile no. 8879880689. I have already paid the paytm postpaid bill on 31st Jan 2023 still late payment charge was applied...pathetic service by paytm please call to discuss.

  • shashiy555
    bhartiya (@shashiy555) reported from Mumbai Suburban, Maharashtra

    @Paytm acount link with mobile 8169225749 received 1500 from customer but settled only 1875 on 20/11/2022 at 10.52am @Paytmcare please reply why

  • ramchandranar
    Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra

    @Paytmcare thanks for your help. Refund received 👍

  • Gaurav56293611
    Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart

  • Love_My_Ind_ia
    social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, Maharashtra

    I had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated

  • nilaynir
    Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, Maharashtra

    Can I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH

  • galavinit13
    Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired

  • itsvaibhav24
    Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • Satyapal882854
    Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra

    @Paytm Hi everyone Paytm payment Bank going to shut down soon?

  • talks_dude
    Dude talks (@talks_dude) reported from Thāne, Maharashtra

    @Paytm request you to please help with my refund , The amount has been debited from my account twice

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @Paytm hi, are your wallet services down

  • NileshS18312046
    Nilesh Sharma (@NileshS18312046) reported from Mumbai Suburban, Maharashtra

    @PaytmMoneyCare I was finally able to login to my account after 3 months however it'll take 7 more days for you to process my withdrawal request. Care to explain? @PaytmMoney @Paytmcare

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shivani2210
    Shivani R (@shivani2210) reported

    @Paytmcare I have not received any call from Paytm as discussed and I am unable to contact you. Could you help me on my issue and arrange a call back. Thank you

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @Paytmcare @Deb7rudra They aren't going to do anything. Same thing happened to my account on May 17th and ever since I've been locked out of my Paytm account. No help whatsoever.

  • Ahmadarsalan001
    Ahmad Arsalan (@Ahmadarsalan001) reported

    Dear @Paytm , @Paytmcare Today suddenly I got logged out of my paytm app. I thought due to some security issues it automatically logged me out. I tried logging in again but it started showing me that your account is blocked. Please help me Resolve the problem.

  • _Gupta_Ashish
    Ashish Gupta (@_Gupta_Ashish) reported

    It's almost next to impossible to reach at customer support of @Paytm, it's understandable if the Chatbot is next level which is not good in this case. I am waiting since Tuesday to transfer UPI Lite from Android to iPhone. I was not able to disable on Android device as I shifted to eSIM. Chatbot just send message to understand the problem however not able to solve in 4 days. @vijayshekhar

  • deepjaihind
    deep@jaihind (@deepjaihind) reported

    @Paytm I am trying to reach customer support from past one week. I am not able to view my wallet balance and not able to use the app. It was working good before. A ticket has been raised and they repeatedly ask the same thing again and again. Can you provide a customer care number pls?

  • farhan_aahmad
    Zetarium (@farhan_aahmad) reported

    @Paytmcare Did you solve now my problem or i am going to switch on other app @Paytmcare @Paytm

  • Rajeevsure84522
    Mr Sure (@Rajeevsure84522) reported

    My tenant outlet s paytm sound box is not functional since past 15 days. @Paytmcare Poor service @vijayshekhar

  • kunal9489
    kunal bakshi (@kunal9489) reported

    @Paytmcare Error message reflecting

  • ojasgabbar20
    Pushpendra (@ojasgabbar20) reported

    @BATA_India @Paytmcare @Paytm Bought Bata gift card from Paytm App. Went to Infinity mall bata store in Mumbai. Bata store getting terminal id error. My shopping experience just turned bad. Paytm n Bata pls provide solution or stop selling gift cards online,if they don't work.

  • GAUTAMKRISHNA2
    GAUTAM KRISHNA (@GAUTAMKRISHNA2) reported

    @Paytm unnecessary deactivate my account it is not a good behaviour with the customer please reactivate my merchant account