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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    For a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    I don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare

  • LNishad
    Lalit Nishad 🇮🇳 (@LNishad) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare what a pathetic service by Paytm. I have my money added to my Paytm wallet but unable to transfer money to another account. Even after updating my account or completing the kyc in the end we receive a Bad request message with no solution.

  • kanji10805598
    kanji (@kanji10805598) reported from Thāne, Maharashtra

    @NPCI_BHIM @Paytm @UPI_NPCI upi network down ?

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytmcare What is your customer care number??

  • AQILBHATI6
    AQIL BHATI (@AQILBHATI6) reported from Mumbai Suburban, Maharashtra

    @Paytmcare plz disconnected my Paytm sound box service un necessary deducted my money on ac of service

  • turbocharged_26
    Vignesh G (@turbocharged_26) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I have been trying to close my paytm postpaid account since 2 months. Your customer care is also not proper. No way to connect to customer care agent. Because of this postpaid account it is affecting my credit report. Please deactivate my account.

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytm Paytm mat karo !! Kyu ke no customer service! Only limited bot solved your query No one contacted you personally.. worst UPI THAT'S reason other agregator are far better.. Ticket id 22112123060

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney Give me a proper customer care phone number that isn’t an IVRS or an email ID to address my complaint related to Paytm Postpaid. I do not have any dues; yet your harassment continues. I have DM-ed extensively, so please don’t ask me message.

  • NileshS18312046
    Nilesh Sharma (@NileshS18312046) reported from Mumbai Suburban, Maharashtra

    @PaytmMoneyCare I was finally able to login to my account after 3 months however it'll take 7 more days for you to process my withdrawal request. Care to explain? @PaytmMoney @Paytmcare

  • RanjitTulswani
    Ranjit Tulswani (@RanjitTulswani) reported from Mumbai Suburban, Maharashtra

    @Paytm Dear team my account is Blocked for unknown reason I tried reaching the customer service with no help please unlock my account. Mobile no Accosiated wid account is 9920289818 Ticket id 3185366182

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Ticket I'd 3130265613 No Solution, wrost ivr services. complicated customer care to contact.

  • Siddhan45901341
    Siddhant Jain (@Siddhan45901341) reported from Mumbai Suburban, Maharashtra

    @Paytmcare please call me ! I'm sick of trying to reach y'all for issues related to Paytm money,I don't need automated answers but a real quick solution to my query, my money is getting deducted from bank, so please DM me and i shall share my number.

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytm But we don't have customer care number 🤠🤠

  • Ganeshwagh1107
    Ganesh Wagh (@Ganeshwagh1107) reported from Mumbai Suburban, Maharashtra

    @Paytmcare my registered mobile no. 8879880689. I have already paid the paytm postpaid bill on 31st Jan 2023 still late payment charge was applied...pathetic service by paytm please call to discuss.

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney I started receiving collection calls and I kept saying that the billed amount is wrong. There is no customer redressal mechanism on your app or over phone (3/10)

  • nerio123
    nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.

  • patrop
    Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, Maharashtra

    @RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • _astitvasingh_
    Astitva Singh Bais (@_astitvasingh_) reported

    @Paytmcare My bus ticket ticket refund issue still not solved and why are you not replying @Paytm this is my 3-4 tweet. How much time you will take????

  • sivasankarjc
    sivasankar (@sivasankarjc) reported

    @Paytm @PaytmBusiness @Paytm Dear All I have raised complaint before 16 days due to paytm Representatives and replacement of soundbar machine.. still no action taken. How long it will take to solve an complaint From customer?? Very worst representative and customer service!!

  • RajaFabrics
    raja (@RajaFabrics) reported

    @Paytmcare By tomo I will file a case against you and take this matter as serious aligation on you. Any take this up to the ombudsman for sure. you haven't understood the pains of the customer as an financial aggregator. I am so deprived and upset up the way you answered as like so

  • surajtakrani
    सूरज Takrani ♥️ (@surajtakrani) reported

    Dear @Paytm, my issue is still unresolved, yet my support ticket has been closed. Closing a ticket without providing a solution is frustrating. Please review my case and help resolve the issue.

  • CaneCitizenUno
    CitizenCane (@CaneCitizenUno) reported

    @Paytmcare Nonsense ! Can you NOT check your open DM's and the paytm support ticket, instead ??? @vijayshekhar @Paytm

  • iamB_Chandel
    Bhavesh chandel (Advocate) (@iamB_Chandel) reported

    Extremely disappointed with @Paytm and Paytm Payments Bank customer support. My Paytm Payments Bank account (ending 3400) has been deactivated, and I urgently require a cancelled cheque or account confirmation letter to update my bank details for mutual fund investments.

  • bsesdelhi
    BSES Delhi (@bsesdelhi) reported

    @Nitin87665767 @Paytmcare Dear Consumer, we've escalated your issue to the relevant team and shall get back to you with an update.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)

  • story_tv_asia
    Story TV Official (@story_tv_asia) reported

    @idiotic734 @vijayshekhar @Paytm Hi Himanshu. We apologise for the inconvenience. Could you help us with your registered number via DM and we will assist you asap.

  • indiaredeem
    Nemo🐠 (@indiaredeem) reported

    @Paytmcare Respond to the customer !! not me @CaneCitizenUno