Paytm

Is Paytm down in Mumbai, State of Mahārāshtra?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Mumbai, State of Mahārāshtra 03/19/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (21%)

    Mobile App (21%)

  3. Login (21%)

    Login (21%)

  4. Website (7%)

    Website (7%)

Community Discussion

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Paytm Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • prashantbidaye Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm video kyc not working from 2 months. It always says that all operators are busy. This is nonsense how can someone be busy for 2 months. Rectify this immediately stop making fool of customer. #rbigovernor

  • NikunjABrahmbh1 Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • coolpacific784 Mohit ®™ (@coolpacific784) reported from Mumbai Suburban, State of Mahārāshtra

    @BeingPractical Google pay & @Paytm being dedicated to payments & utility looks more secured.. We open it only & when required.. so user is more focused on zero errors

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.

  • RAHULAWARI RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare Need help to get the refund

  • AAPKaAnupam Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, State of Mahārāshtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

  • DZAVERI9 DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, State of Mahārāshtra

    Dear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.

  • Anandamoy2017 Anand (@Anandamoy2017) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare unable to activate paytm wallet. Please help.

  • itsvaibhav24 Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??

  • JatinSh89050580 Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, State of Mahārāshtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • naddymusicc Navin (@naddymusicc) reported from Mumbai Suburban, State of Mahārāshtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • manojtjha Common Indian Man (@manojtjha) reported from Mumbai Suburban, State of Mahārāshtra

    @Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..

  • mayurshetty01 Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, State of Mahārāshtra

    @TmPreet @Paytm Without printer device will not need much service support.

  • Sk14345981 SureshK (@Sk14345981) reported from Mumbai Suburban, State of Mahārāshtra

    @BCCI @BhuviOfficial @Paytm Hardik Patel took 7 wickets inclusing an 8 run over(6 byes) 49th over in a 200 run chase .Bhuvi gave 18 runs the previous over .9 of 10 past 4 years hes hit in slog overs due to slow pace .In SL series ,he was hit 48 runs last 2 overs by SL tailenders. No Q on his hardwork etc

  • NeveilleWadia Nev (@NeveilleWadia) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • RanjitTulswani Ranjit Tulswani (@RanjitTulswani) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Dear team my account is Blocked for unknown reason I tried reaching the customer service with no help please unlock my account. Mobile no Accosiated wid account is 9920289818 Ticket id 3185366182

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, State of Mahārāshtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • patrop Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, State of Mahārāshtra

    @RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • GudduSi35576097 Guddu Singh (@GudduSi35576097) reported

    @Paytmcare Problem not solve till date

  • maddysamani Maddy (@maddysamani) reported

    @Paytmcare I had booked flight from Paytm due to some technically issue from GO air they have cancelled flight and ask me to take full refund on 27/01/2022 but still now my refund has been not released PNR -I72M2M

  • GauravGupta6195 Gaurav gupta (@GauravGupta6195) reported

    @Paytmcare No response towards ur customer, being as a business man, I think in bihar u have given the wrost service and ur untrained employe and ya thankyou for ur wonderful support and I will think that I have donated my moneyto charity as u guys a “Fraud”.

  • Shivanand2003 Shivanand✨ (@Shivanand2003) reported

    when he called to customer care they are giving response that money credit to someone business account. How it can be possible. @Paytmcare @PaytmMoney

  • Kunal9128 Kunal (@Kunal9128) reported

    @vijayshekhar @Paytmcare I don’t think I am getting a resolution. If you guys have accepted the recharge then why can’t that be reversed. For me 7000/- is a big amount and it might not be for you guys… I need someone to fix and put in my refund.

  • avnishkumar_gwl Avnish Maheshwari (@avnishkumar_gwl) reported

    @Paytmcare Ref. 66253695 Dt 12.01.2022 Messaged these people for refund of their money, then they blocked my id, how is the service of paytm company going for the customer, it has been more than 1 month of 7 days

  • Shantan62980757 Shantanu Paul (@Shantan62980757) reported

    Paytm what the hell happened to ur app it’s not working @Paytm @Paytmcare

  • zeusexult ZeusExult (@zeusexult) reported

    Hi @Paytmcare , I have not been getting correct response on your support platform even after raising multiple tickets, latest ticket ID-3150316930 . Do look into these matter ASAP as it is an urgent matter. Thanks. @Paytmcare

  • Sandeepku_mar Sandeep Kumar (@Sandeepku_mar) reported

    @Paytm Hi Paytm team, I paid rent of 49999 through indusind credit card,but it got stucked, it's showing processing rent transfer.The amount is debited from my credit card. I am not getting any support. Pl. provide any direct contact number for quick support

  • Dream11_Expert0 DREAM11 GRAND LEAGUE EXPERT (@Dream11_Expert0) reported

    @Paytmcare Hi sir i sold my gold more than 96 hour still show in pending i need money urgently even i try to resolve via 24×7 customer but still only one reply in 3 days My ticket id is 22060887237 My sell order is 17258811097 Please sir check my status and resolve asap