Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Aarti Ghadi (@aarti_ghadi) reported from Mumbai Suburban, Maharashtra@Paytmcare give me the address of your office i want to talk to you guys what is the problem
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RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra@Paytmcare Need help to get the refund
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Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra@Paytmcare @Paytm Ticket Number: 22089451271 Please resolve the issue. I'm trying to contact u for the same which is of no use....
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Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra@Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, MaharashtraI don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare
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BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare do you guys really wants to support customer by give 24*7 options or its just fake AI which never respond to customer queries and your customer care don't take complaint where should customer raise queries
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Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra@Paytm hi, are your wallet services down
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Navin (@naddymusicc) reported from Yashodham, Maharashtra@Paytm @PaytmBank kindly cancel my mandate of 4999₹ which was accepted yesterday, due to your application glitch I'm unable to find the same.
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AQIL BHATI (@AQILBHATI6) reported from Mumbai Suburban, Maharashtra@Paytmcare plz disconnected my Paytm sound box service un necessary deducted my money on ac of service
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KRISHNANDU BHOWMICK (@KRISHNANDU07) reported from Thāne, Maharashtra@Paytm Cancel My order Its was placed by mistake due to technical error
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Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra@Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm
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ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, MaharashtraHey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.
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Yadav Deepak (@yd311938) reported from Mumbai Suburban, Maharashtra@Paytmcare @SridharVarun Please contact on this number 7021170474. You Paytm you can't help anyone that's why your share price also goning down
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social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, MaharashtraI had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated
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Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra@Paytm @Paytmcare @PaytmMoney I started receiving collection calls and I kept saying that the billed amount is wrong. There is no customer redressal mechanism on your app or over phone (3/10)
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra@Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.
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Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, Maharashtra@Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔
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Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra@IDFCFIRSTBank is charging me ₹10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?
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Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra@Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?
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Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra@Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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SangramKeshari Barik (@sangram3773) reportedDear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik
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nik (@rhysnik) reported@Paytm @Paytmcare I demand an explanation from your technical team immediately. Fix your app bugs and address this account security lapse now! RMN: 8828286369
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Ashwini Kumar 🇮🇳 (@techguruashwin) reported@Paytmcare Received the refund yesterday thnx for help
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Jitendra Kumar (@Jitendrbmp) reported@Paytm @Paytmcare @PaytmMerchants My paytm merchant account nd sound box not working properly, i tried many times but still not closed my account, very poor service provide by paytm
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Shailja Nandan Mishra (@mishra_sn1) reported@PaytmCheckin @Paytmcare URGENT! Booking ID: 27498426894 - Payment processed at 10:50 AM but confirmation STILL PENDING. My flight departs TODAY at 7 PM (GOP→DEL). I don't have my ticket yet! This needs immediate resolution NOW. Please help! 🆘 #PayTMTravel
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Sharath B (@Sharath85852559) reported@Paytmcare When it will be resolved. It more than 5 days what is the issue could you pls explain
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Raj Kumar Chauhan (@RajKuma21332127) reportedThe service of paytm is very poor mera soundbocx 90 days se activate nahi ha but company is not responsibility jald hi paytm Inovelent ho jayegi it's my promise 7017998171 moradabad @Paytm
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srijan singh tomer (@1989Srijan) reported@HeroFinCorpLtd @Paytm I amnot getting my loan amount still showing proceeding every thing is ok no customer care no response.
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Rupesh Jain (@RupeshJ23726629) reportedI am not able to login in my account. Please provide me customer care no. @Paytm
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suraj thammi (@0xsuraj719) reportedI would build an AI-powered business copilot for Paytm’s small business users — helping merchants understand their sales, cash flow, and customer trends through simple, actionable insights. @Paytm @SarvamAI @Hack_Culture