Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Website.
- Website (100%)
The latest reports from users having issues in Mumbai come from postal codes 400104 .
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Paytm outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 10 days ago |
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Mumbai
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Login | 4 months ago |
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Mumbai
|
Transactions | 5 months ago |
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Mumbai
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Transactions | 1 year ago |
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Mumbai
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Login | 1 year ago |
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Mumbai
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Transactions | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra@Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!
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skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@Paytmcare @PMOIndia you are requested to refund my deposits with you as I don't want deal with such useless CUSTOMER care service. Company...
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Vasudev Kamath (@vasudevkamath) reported from Mumbai, Maharashtra@Paytmcare made a payment using Paytm QR code. Amount deducted from UPI account. But receiver did not receive payment. Says transaction failed. Kindly help with refund.
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brijesh (@sonushelter) reported from Thāne, Maharashtra@Paytm @Paytmcare my payments are blocked for no reason and majorly due to mistakes committed by your team.kindly solve the issue or please return my POS machine payments of 60000.00 and my blocked payment of 53000.00 odd.don’t want machines
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Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, MaharashtraNeed help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm
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Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra@Paytm But we don't have customer care number 🤠🤠
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Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra@Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro
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Karan Verma (@KingKaranOffic1) reported from Mumbai Suburban, MaharashtraYour Paytm not working at Andheri Mumbai Metro Station??? Very bad yrr😬 @Paytm @Paytmcare
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Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra@Paytmcare What is your customer care number??
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra@Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?
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SURAJ CHAURASIA (@kashi_suraj) reported from Mumbai Suburban, Maharashtra@Paytm how to talk to your customer care representative. It's important
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देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare Ticket I'd 3130265613 No Solution, wrost ivr services. complicated customer care to contact.
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Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra@Paytm hi, are your wallet services down
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Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra@paytmbankcare @Paytmcare If you can't resolve my issue then plz refund my money...
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Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, Maharashtra@RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.
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RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra@Paytmcare Need help to get the refund
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Yogesh Mehta (@neepayog) reported from Mumbai Suburban, Maharashtra@Paytm Customer paid Rs 3245 and Paytm is settelling only RS. 2821, why is it so? @RBI @RBIsays kindly look after the matter 🙏
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nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra@Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.
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Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, MaharashtraHey @Paytm 👋 Your app is down... #Paytm #paytmdown
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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NoBotsForSupport (@NoBotForSupport) reported@Paytm @PaytmBank @Paytmcare Please check this with urgency. This is how you loose customers. And stop using useless bots for support service. #NoBotsForSupport
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deb (@26_deb) reported@Paytm / @Paytmcare I bought a Spicejet flight ticket using Paytm , but spicejet cancelled the flight & refunded the full amount but asked me to check with the Paytm. But no way I can connect to Paytm customer care , I created a ticket 200011502474 on 3rd may,no reply till now.
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Ali Momin (@AliMomin454485) reported@Paytmcare It's a complete and utter deception and misleading the customers. There should be regular check-ins for hygiene and sanitation on every agency. I will be reporting this to the consumer court, if the issue is not resolved
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare Update: @Paytm customer support finally called me regarding my unresolved ticket. What’s concerning is the complete contradiction in responses. 1. Initially, Paytm’s chatbot clearly confirmed that the transaction had failed and the ticket was auto-cancelled.
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Vineela Sushmitha (@itsme_vineela) reported@Paytmcare If the chatbot responses are unreliable, why are customers forced to depend on them as the primary support system with no direct clarity available? No transparency, delayed responses, conflicting explanations, and unnecessary stress throughout this experience. @Paytmcare
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PRAHLAD KUMAR (@PRAHLAD76688735) reported@PaytmBusiness kitna preshan krwata ho mere pass sound box diya nhi or 125 har month kata ja rha hai mere name pe sound box bhi issue Kiya gya hai @Paytm @Paytmcare please solve my problem
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Sumit Sharma (@cricketpuns) reported@Paytmcare Done, Please check and fix this asap!
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Piyush Ranjan (@oopspiyush) reported@Paytmcare i had my account in paytm payments savings Bank and some money was there now when I want to withdraw I'm unable to . I'm unable to login even in payment savings app. Please help
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare hi, its been long time now but still thete is no update on my issue. Please reply and kindly do the needful at the earliest. @Paytmcare
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Ravi Srinivasan (@whoisbhauji) reported@Atlas_Superior @Paytmcare @Paytm Did they reply? Same issue for me and they are delaying saying send screenshot. It's obvious they know the error