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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • The most recent signal from this area was received Apr 30, 11:58 AM GMT+5:30.
  • 100% Website (100%)

The latest reports from users having issues in Mumbai come from postal codes 400104 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 6 days ago
Mumbai Login 4 months ago
Mumbai Transactions 5 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • nilaynir
    Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, Maharashtra

    Can I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH

  • Gaurav26830735
    Gaurav bansal (@Gaurav26830735) reported from Mumbai, Maharashtra

    @Paytm trading to recharge electricity meter through paytm , not taking flat number information. Help me to get that.

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • Shingade_Deep
    Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra

    @Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm How to reach customer service Paytm ?

  • talks_dude
    Dude talks (@talks_dude) reported from Thāne, Maharashtra

    @Paytm request you to please help with my refund , The amount has been debited from my account twice

  • NikunjABrahmbh1
    Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • Sk14345981
    SureshK (@Sk14345981) reported from Mumbai Suburban, Maharashtra

    @BCCI @BhuviOfficial @Paytm Hardik Patel took 7 wickets inclusing an 8 run over(6 byes) 49th over in a 200 run chase .Bhuvi gave 18 runs the previous over .9 of 10 past 4 years hes hit in slog overs due to slow pace .In SL series ,he was hit 48 runs last 2 overs by SL tailenders. No Q on his hardwork etc

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Team @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart

  • naddymusicc
    Navin (@naddymusicc) reported from Mumbai Suburban, Maharashtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • VikasVixpareek
    Vikas Pareek (@VikasVixpareek) reported from Thāne, Maharashtra

    Made a mistake by opting for @Paytmcare for fast tag. My fast tag keeps showing low balance though I have enough. Tried everything but no one seems to be able to help. @Paytm

  • vinayshukla217
    VINAY SHUKLA (@vinayshukla217) reported from Mumbai Suburban, Maharashtra

    @Paytmcare one worst experience day to day by paytm i request you please avoid to use paytm just because of service was worst day to day

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @PMOIndia you are requested to refund my deposits with you as I don't want deal with such useless CUSTOMER care service. Company...

  • swapneelthakoor
    Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra

    @Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!

  • ashontweeter
    Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, Maharashtra

    @Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔

  • AQILBHATI6
    AQIL BHATI (@AQILBHATI6) reported from Mumbai Suburban, Maharashtra

    @Paytmcare plz disconnected my Paytm sound box service un necessary deducted my money on ac of service

  • ramchandranar
    Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra

    @Paytmcare thanks for your help. Refund received 👍

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @IDFCFIRSTBank is charging me ₹10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare Not resolved me issue fraud paytm

  • janil01654
    ANIL KUMAR JAISWAL (@janil01654) reported

    @Paytmcare @Paytmcare @Paytm I’ve DM’d 4 times but no fix for 25 days. “Access Denied / Hang on tight” appears right after entering my number (OTP screen never comes). Tried reinstall, network reset, other networks/devices. Looks like false device/IP block. Please resolve.

  • BhabeshaSwain
    Bhabesha Swain (@BhabeshaSwain) reported

    @Paytmcare I can't do share screens on WhatsApp for my personal reasons. If possible to solve the problems in calls then you are proceeding otherwise I can't dm your personal number.

  • adarsh1429
    Adarsh chaturvedi (@adarsh1429) reported

    @Paytmcare I have connected with indigo and they canceled tickets already but still you guys not giving refund @Paytm how pathetic service you have

  • BarotKaush54950
    Dark horse (@BarotKaush54950) reported

    @Paytmcare does not have customer support number to call and talk

  • EVista22440
    Enosent Vista (@EVista22440) reported

    @Paytm did fraud with me and I am also unable to connect worst service ever

  • BL_Dangi
    The_BL (@BL_Dangi) reported

    @Paytmcare No action and no call till date... That is your service

  • Vasanthkumar_MC
    VasanthKumar M (@Vasanthkumar_MC) reported

    @Paytm "I am from Tamil Nadu. Your bot support is not helpful. Please provide a human agent who can understand my issue." The agent block my number

  • tambe_shrirang
    Shrirang Tambe (@tambe_shrirang) reported

    @Paytmcare I am not able to login to paytm app which is required for mobile number change, since I don't have outgoing facility on that number. I can receive otp but there is no provision to login to app with otp alone. What kind of stupid design is this where one can't even login to app?

  • Joel005003
    Joel Joel (@Joel005003) reported

    @Paytmcare Hi Paytm Care, Despite multiple follow-ups and sharing all details via DM, my refund (Booking ID: 26895052700) initiated on 16 April is still not processed after 13+ days. Your own policy states 5–7 working days, which has clearly been violated.