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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • 100% Website (100%)

The latest reports from users having issues in Mumbai come from postal codes 400104 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Paytm

Paytm is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 18 days ago
Mumbai Login 5 months ago
Mumbai Transactions 6 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • HookahKing6
    Hookah King_official (@HookahKing6) reported from Yashodham, Maharashtra

    @Paytm they are having a third class customer support services they ask me to unblock my account and I send it my all documents like passport other card and my PAN card and my phone bill agent my all documents but they are not supporting me My contact number -8408907228

  • RaunakT86087564
    Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra

    @Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.

  • shashiy555
    bhartiya (@shashiy555) reported from Mumbai Suburban, Maharashtra

    @Paytm acount link with mobile 8169225749 received 1500 from customer but settled only 1875 on 20/11/2022 at 10.52am @Paytmcare please reply why

  • Love_My_Ind_ia
    social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, Maharashtra

    I had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated

  • DZAVERI9
    DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, Maharashtra

    Dear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Hello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!

  • Brijesh86603532
    🅱🆁🅸🅹🅴🆂🅷 🅼🅸🆂🅷🆁🅰 (@Brijesh86603532) reported from Mumbai Suburban, Maharashtra

    Why you @PaytmFirst have one way communication services. Why you make fool to your customer by giving Bakwaas sa customer service. Facing so much complications. mere 300- 400 return krne me 2 saal le loge tum log. @vijayshekhar lootlo @Paytm nichod lo. #lootlo

  • prashantbidaye
    Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, Maharashtra

    @Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??

  • ramchandranar
    Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra

    @Paytmcare thanks for your help. Refund received 👍

  • nerio123
    nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney Give me a proper customer care phone number that isn’t an IVRS or an email ID to address my complaint related to Paytm Postpaid. I do not have any dues; yet your harassment continues. I have DM-ed extensively, so please don’t ask me message.

  • Khannasibuddeen
    𝐌𝐍 𝐊𝐇𝐀𝐍 𝐈𝐍𝐃𝐈𝐀 (@Khannasibuddeen) reported from Mumbai, Maharashtra

    @Paytm is Paytm server down because I am facing to login our account

  • nilaynir
    Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, Maharashtra

    Can I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH

  • Satyapal882854
    Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Any issues your server ? Or RBI issue. Why Paytm payment Bank service not working?

  • ravindrasingh75
    ravi digari (@ravindrasingh75) reported from Mumbai Suburban, Maharashtra

    @Paytmcare hey I'm not able to make my postpaid bill payment ..my due date today pls help fast

  • sinalkar_sagar
    Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra

    @Paytm still no any executive taking action against the issue of false commitment or helping in solving the issue.

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm How to reach customer service Paytm ?

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP

  • coolpacific784
    Mohit ®™ (@coolpacific784) reported from Mumbai Suburban, Maharashtra

    @BeingPractical Google pay & @Paytm being dedicated to payments & utility looks more secured.. We open it only & when required.. so user is more focused on zero errors

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare your app basically doesn’t have a help feature. The bit is beyond pathetic. Used to advocate you over gpay etc. order 202208141123440046 didn’t get cash back as offered in Social Carter Road. No way to even contact. Just not says here is discount to macD

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Goldyflake
    Suryansh Gupta (@Goldyflake) reported

    Termination request initiated for my Paytm Merchant Account by mistake. I want to cancel the termination request and continue using my account Kindly stop termination and help keep the merchant account active. @Paytm @Paytmcare #Paytm #PaytmMerchant

  • rk7291213
    रविन्द्र राजपूत🇮🇳🇮🇳🇮🇳 (@rk7291213) reported

    @Paytm Any tech issue is going on? App is seems not working!! #paytm #paytmcare

  • abdulkaif0
    Abdul Kaif (@abdulkaif0) reported

    @Paytmcare It's been 48 hrs Long Talked To You and The issue is taking Long 9 days How much time You Need More Please Connect Me over Call It's Urgent To me

  • jainyash822
    Yash Jain (@jainyash822) reported

    @Paytmcare Hi Vinod, It's been 12 hours since the ticket was opened and there's still no update. Why is my registered number blocked from accessing Paytm? Please tell me the ETR. Please DM me if you need any more information but please resolve my issue quickly. @Paytm @Paytmcare #paytm

  • ShambhuSahu
    सतनवी (@ShambhuSahu) reported

    @vijayshekhar Chor hai @payTM bloody stealing 19 rupees by deceitful manner and no customer support at all. #PayTMChorHai

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    Dear @allianceair the customer service team is just trained to repeat only one thing you have booked through @Paytm @Paytmcare contact them for cancellation and refund while they are slow as a snail to even respond who am I supposed to reach out to for my issue it’s a nightmare

  • KannanD85622531
    Kannan (@KannanD85622531) reported

    my account is blocked. I am unable to access my funds. Please check my account status and guide me on how to resolve this. Requesting immediate support. @Paytm @Paytmcare

  • AtharvaKulkrni
    Atharva Kulkarni (@AtharvaKulkrni) reported

    @Paytmcare @Paytm didn't get any update regarding my issue . What's your email for customer support?

  • sonotsw33t
    notsosweetsatan (@sonotsw33t) reported

    @Awakeningu14 @SonOfBharat7 @Paytm Did you sell your old used phone to someone recently and before this UPI issue occurred?

  • AkshatS33714506
    Akshat Shrivastava (@AkshatS33714506) reported

    @Paytmcare My registered mobile number has been blocked from accessing Paytm and I’m unable to access my Paytm Gold investments. I have already tried support but need urgent assistance. Please help resolve this issue.