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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • 100% Website (100%)

The latest reports from users having issues in Mumbai come from postal codes 400104 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Paytm

Paytm is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 18 days ago
Mumbai Login 5 months ago
Mumbai Transactions 6 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • nilaynir
    Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, Maharashtra

    Can I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH

  • shashiy555
    bhartiya (@shashiy555) reported from Mumbai Suburban, Maharashtra

    @Paytm acount link with mobile 8169225749 received 1500 from customer but settled only 1875 on 20/11/2022 at 10.52am @Paytmcare please reply why

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service

  • CJGABA
    CHARANJEET GABA (@CJGABA) reported from Mumbai Suburban, Maharashtra

    @Paytm Dear support team, i made a payment to milk booth through Paytm gateway : VPA paytmqr2810050501011thmtk7djgkt@paytm UPI Ref no. 84455/ Account name is Maharashtra Shashan Is it Govt Account.

  • SatishJ81043596
    Satish Jaiswal (@SatishJ81043596) reported from Thāne, Maharashtra

    Same problem with Bharat pay Now today i trying to setal my amount 700 this amount has bin not credited in my account total 5700 is pending from your site your service is a very bad service.... Compair to Paytm @Paytm pay is provided very good service shame on you @Bharat_Pay

  • naddymusicc
    Navin (@naddymusicc) reported from Mumbai Suburban, Maharashtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • DiwinePrashant
    Prashant Andhale (@DiwinePrashant) reported from Mumbai, Maharashtra

    @Paytmcare Ok please help 9823238050 my brother Paytm postpaid hack last 3 days ago and no one responded properly

  • VikasVixpareek
    Vikas Pareek (@VikasVixpareek) reported from Thāne, Maharashtra

    Made a mistake by opting for @Paytmcare for fast tag. My fast tag keeps showing low balance though I have enough. Tried everything but no one seems to be able to help. @Paytm

  • kashi_suraj
    SURAJ CHAURASIA (@kashi_suraj) reported from Mumbai Suburban, Maharashtra

    @Paytm how to talk to your customer care representative. It's important

  • Gaurav56293611
    Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • mayurshetty01
    Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, Maharashtra

    @TmPreet @Paytm Without printer device will not need much service support.

  • BabuShivarkar
    Babu Shivarkar (@BabuShivarkar) reported from Mumbai Suburban, Maharashtra

    @Paytm Hi my name is Babu Shivarkar I was taking some money in my Paytm wallet transaction got failed but didn't get in my bank account it's shows it will take 7 working days that's I wanted to be it sometime cause it's a medical emergency please refund it as soon as possible

  • RAHULAWARI
    RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Need help to get the refund

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Team @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)

  • Siddhan45901341
    Siddhant Jain (@Siddhan45901341) reported from Mumbai Suburban, Maharashtra

    @Paytmcare please call me ! I'm sick of trying to reach y'all for issues related to Paytm money,I don't need automated answers but a real quick solution to my query, my money is getting deducted from bank, so please DM me and i shall share my number.

  • RanjitTulswani
    Ranjit Tulswani (@RanjitTulswani) reported from Mumbai Suburban, Maharashtra

    @Paytm Dear team my account is Blocked for unknown reason I tried reaching the customer service with no help please unlock my account. Mobile no Accosiated wid account is 9920289818 Ticket id 3185366182

  • MYLS2014
    Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra

    @Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro

  • foodboxmumbai
    FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra

    @vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VikasPa28470955
    Vikas Patil (@VikasPa28470955) reported

    @Paytmcare But the DM isn’t working. It automatically takes me back. Please help resolve this issue.

  • skpatra1981
    Dr. Sisir kumar patra (@skpatra1981) reported

    @Paytm Payment is not working in my Realme GT 6 Pro. The screenshot is attached for your reference.

  • rajputrupak1
    Rupák Sìngh (@rajputrupak1) reported

    I am using Paytm app for more than 10 years but I never faced this problem before but today morning when I opened Paytm app then I got this notification that your account is temporarily blocked and since then I am not able to use your app so please fix it @Paytmcare @Paytm

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    Dear @IndiGo6E pathetic service no response every executive just repeats the same automated reply like robots rather then giving a solution since I booked through @Paytm one more worst decision I don’t even understand how people are bearing this from you both

  • imdinesh737
    Dinesh Kumar (@imdinesh737) reported

    @Paytmcare It has already been quite some time since I reported the issue, yet my account still remains blocked and I’m unable to access my account. This is causing unnecessary inconvenience. Kindly prioritize this issue and reactivate my account immediately or provide a proper resolution.

  • GuriyaShravan03
    Shravan Guriya (@GuriyaShravan03) reported

    No response to any previous tweets...no response to my problem...issue not resolved yet..what are you doing @Paytmcare @Paytm

  • nitin_189
    nitin Kumawat (@nitin_189) reported

    @Paytm @UPI_NPCI Dear paytm/upi I received ₹40 cashback on Paytm 30 days ago, but it has not been credited to my bank account yet. Please solve this issue as soon as possible. 🙏 Thanks @nitin_189

  • Mrscrazyness
    Mrs. QUINN (@Mrscrazyness) reported

    @Paytmcare still no update on flight cancellations and refund when both airlines @IndiGo6E and @allianceair have initiated refund what’s your problem to refund should I take this to consumer court or will you respond quickly

  • abdulkaif0
    Abdul Kaif (@abdulkaif0) reported

    @Paytmcare It's been 48 hrs Long Talked To You and The issue is taking Long 9 days How much time You Need More Please Connect Me over Call It's Urgent To me

  • TigerGLN
    Glnsarma (@TigerGLN) reported

    @Paytmcare When I try to reach Paytm contact support it says thru app you raise your query. This app is automated version and does not to listen your problem. What a pathetic service