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Paytm down? Current status and problems in Mumbai, Maharashtra

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 40% Transactions (40%)
  • 33% Mobile App (33%)
  • 13% Login (13%)
  • 7% Website (7%)
  • 7% Withdrawals (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @IDFCFIRSTBank is charging me ₹10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?

  • yd311938
    Yadav Deepak (@yd311938) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @SridharVarun Please contact on this number 7021170474. You Paytm you can't help anyone that's why your share price also goning down

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare your app basically doesn’t have a help feature. The bit is beyond pathetic. Used to advocate you over gpay etc. order 202208141123440046 didn’t get cash back as offered in Social Carter Road. No way to even contact. Just not says here is discount to macD

  • LNishad
    Lalit Nishad 🇮🇳 (@LNishad) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare what a pathetic service by Paytm. I have my money added to my Paytm wallet but unable to transfer money to another account. Even after updating my account or completing the kyc in the end we receive a Bad request message with no solution.

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks

  • hmangirish
    Mangirish Herwadkar (@hmangirish) reported from Thāne, Maharashtra

    @HDFCBank_Cares Pathetic service. I am throwing your tag. Going to purchase @Paytm tag. @Paytmcare

  • ChaiwalaSpeakin
    ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, Maharashtra

    Hey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.

  • Khannasibuddeen
    𝐌𝐍 𝐊𝐇𝐀𝐍 𝐈𝐍𝐃𝐈𝐀 (@Khannasibuddeen) reported from Mumbai, Maharashtra

    @Paytm is Paytm server down because I am facing to login our account

  • chawlashravan
    Dr. Chawla (@chawlashravan) reported from Mumbai Suburban, Maharashtra

    @Paytm would have to say your customer support for POS machines for merchants is quite useless. Multiple complaints and tickets raised yet no resolution. No wonder your stocks prices are sinking

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm How to reach customer service Paytm ?

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare @Paytmcare If you can't resolve my issue then plz refund my money...

  • radzzzzster
    Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, Maharashtra

    Hey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .

  • galavinit13
    Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help

  • Gaurav56293611
    Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • ravindrasingh75
    ravi digari (@ravindrasingh75) reported from Mumbai Suburban, Maharashtra

    @Paytmcare hey I'm not able to make my postpaid bill payment ..my due date today pls help fast

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm Ticket Number: 22089451271 Please resolve the issue. I'm trying to contact u for the same which is of no use....

  • ashontweeter
    Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, Maharashtra

    @Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Rakshit49788457
    Rakshit Mahajan (@Rakshit49788457) reported

    @Paytm @PaytmBusiness Recvd my refund today and credited Rs 4k in my account . Alot needs to be done in hour services. If customers need to take help of social media for all these miniscule challenges then you will be on the loosing side. Thanks to Mr. Himanshu .

  • Harendr42217348
    Harendra Kumar Srivastava (@Harendr42217348) reported

    Very bad Customer service @Paytm @Paytmcare #worst_experience

  • Rohitt14670448
    Rohitt (@Rohitt14670448) reported

    Hi @Paytmcare @Paytm My money has been deducted from account but not received by the merchant. What should I do? Your customer care service is not good. Please look into!

  • amanprakash301
    Aman Prakash (@amanprakash301) reported

    @Paytmcare need help with paytm payment environment.

  • honeysiddiqui21
    imsiddiquiboy (@honeysiddiqui21) reported

    @Paytmcare you guys are not here for help but here to ignore I want bloody help from you guys and you are ignoring me.

  • RJVEER99
    RJ-SCRIPTER -DHAMAKA (@RJVEER99) reported

    @Paytmcare @PaytmBank Hi @Paytmcare Please Solve My Query I Am Add Money In Mobikwik Throw PAYTM Bank Visa Card And Transaction Are Failed From Slow Network And My Money Not Added my Mobikwik wallet but my 100 RS money was debited my PAYTM Bank account so please help refund

  • Jitende38530114
    Jitender (@Jitende38530114) reported

    @Paytmcare I am unable to open my Paytm for business account. It shows for 6months your request in under process. Paytm customer service not answering well.

  • JenaSoyam
    Soyam Sanskar Jena (@JenaSoyam) reported

    @Paytmcare hey , you ignore me again and again. Please solve my problems. Cheak my personal message . Don't cheat me please. Please please & please cheak my personal message @Paytmcare #paytmcare

  • jineshburad30
    Jinesh Burad (@jineshburad30) reported

    @Paytmcare @Paytm @HarmanIndia Ordered a JBL speaker worth 9k. Received a defective product. No nearby service center and Paytm's stalling since half a month. Chat would be uploaded by night. Until then if you're ordering any digital device from Paytm, don't! worst service ever!

  • Shiv42402353
    Shiv Shukla (@Shiv42402353) reported

    @Paytm dear paytm I am using paytm postpaid since 5 month. I have booked train ticket rom postpaid. But I cancel the ticket and I got refund of rs 652 which credited in my old postpaid ac . I need help. But your postpaid customer care not available.