Paytm

Is Paytm down in Mumbai, State of Mahārāshtra?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Mumbai, State of Mahārāshtra 02/15/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (67%)

    Transactions (67%)

  2. Login (33%)

    Login (33%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Paytm outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Login
IndiaMumbai Transactions
IndiaMumbai Transactions
IndiaMumbai Login
IndiaMumbai Transactions
IndiaMumbai Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • RakeshS94274738 Rakesh Sharma (@RakeshS94274738) reported from Thāne, State of Mahārāshtra

    @Paytmcare @paytmmallcare i am addressing my genuine problem that i am facing contacting to paytm, there is not a channel to direct talk to paytm costomer support executives, this is a very poor thing as compare to other e-commerce like flipkart and amazon, please be genuine.

  • ramanskr S Kalyana Raman (@ramanskr) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm when people are loosing the job you are employees switching off the phone for last 4 days even Govt officer are working available what js the problem they should tell time to call 9667926976 what arrogance your employee.

  • urmilshroff Urmil Shroff (@urmilshroff) reported from Mumbai Suburban, State of Mahārāshtra

    @pal_codes @Paytm Yeah the system is not bad, but the app is simply terrible. Icons and buttons are all over the place, and once you actually figure out where what is, they'll revamp the UI the next day.

  • bhumika_t Bhumika Thakkar (@bhumika_t) reported from Thāne, State of Mahārāshtra

    @Paytm I am unable to add money to wallet, shows 'Failed to validate user details' error

  • kalingaddynasty Epsit Ghodke (@kalingaddynasty) reported from Mumbai Suburban, State of Mahārāshtra

    @smolhomelesbean @Paytm That's exactly how you don't. Imagine using Problem Face in 2021

  • haanssa Hansa Singh (@haanssa) reported from Mumbai Suburban, State of Mahārāshtra

    @Uber_Support after 6 months I tried to get back to book cab 🚕 but unfortunately your app has just gone from bad to worse. What’s the thing with Paytm ? It’s not working. Sort it pls. @Paytm

  • guptesarvesh Sarvesh Gupte (@guptesarvesh) reported from Mumbai Suburban, State of Mahārāshtra

    I have updated my mobile number on @Paytmcare but I'm not sure why @PaytmMoneyCare is still showing my old number? Please update it at the earliest. It might cause a security issue.

  • haanssa Hansa Singh (@haanssa) reported from Mumbai Suburban, State of Mahārāshtra

    @Uber_Support and @Paytm pls sort out the payment issue. Hv sent detailed DM n mails

  • piyushst piyush dattani (@piyushst) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare my account is blocked since 1 month's I did lots of mail but still my issue is not resolved I'll request you pls resolve ASAP

  • JAGPAL28 Jagpal Singh (@JAGPAL28) reported from Mumbai, State of Mahārāshtra

    @Paytmcare hi is there any issue going in Paytm login.. not able to login

  • subratachat2000 SUBRATA CHATTERJEE (@subratachat2000) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare Hello I requested for refund of an amount of Rs 421/-paid to a merchant by mistake( Ticket 170518584) but the issue is yet to be resolved. A reputed organisation like yours should help it's customers. Please help

  • justforsabbath KGB (@justforsabbath) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare Looks like the Net banking for Icici on Paytm App when adding money the page is not mobile friendly. Request you to kindly check. I tried this on iphone XR and the half part of that page was cut in half. Had difficulties. Please replicate the issue and resolve it.

  • RakeshS94274738 Rakesh Sharma (@RakeshS94274738) reported from Thāne, State of Mahārāshtra

    @Paytmcare @paytmmallcare i am trying hard to contact paytm care support executive, but there is not a single number to call them, i tried 24x7 service on app but still not able to connect, they just have a recorded msg, which is not solving my issue. Feeling helpless

  • adityatambe17 Aditya Tambe (@adityatambe17) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @Paytm @Paytmcare - The App Lock via FaceID is broken on your app - It is allowing me to open the app without authenticating my identity. App version - 8.13.2 on iOS 13.6.1

  • Arjunrajput03 arjun rajput (@Arjunrajput03) reported from Mumbai Suburban, State of Mahārāshtra

    Hello @Paytmcare I some problem with my paytm wallet I want to talk with customer care executive how to I can call

  • rajsahu71804248 raj sahu (@rajsahu71804248) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @Paytm solve my problem

  • don_diogo_vega brown man from 2016 (@don_diogo_vega) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare @Paytm is your app down? I can't log in, have been trying since morning.

  • CranberryFoods Cranberry Foods (@CranberryFoods) reported from Thāne, State of Mahārāshtra

    @PaytmBusiness @Paytmcare @vijayshekhar it has been a week since this issue isn’t resolved. Please understand in this situation of pandemic, non-availability of any digital mode of payment is impacting us badly.

  • Maaz96761377 Maaz (@Maaz96761377) reported from Mumbai, State of Mahārāshtra

    @Paytm I am facing technical problem with transaction. Please resolve.

  • insurancekeeda Manish Jain #stayhome #staysafe (@insurancekeeda) reported from Mumbai Suburban, State of Mahārāshtra

    @tatadocomo Online payment on website not working, Offline Payment Options Closed. Payment though Wallet @Paytm and @MobiKwik also not working your Application #tatatell android Application is crashing. Only one thing working Payment Reminder. #WorstService

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • KumarSa08764932 Kumar Sanu (@KumarSa08764932) reported

    @Hiranma01 @Paytmcare Help service no9382357468

  • RedDevi77882535 Red Devil (@RedDevi77882535) reported from PETROL BUNK ORR, State of Karnataka

    @Paytm @Paytmcare Its a horrible service from paytm as its almost 24 hrs still ticket is nit closed neither a reply#3131097259 My money is atruck for more than 24 hrs, is this a joke???

  • rahulkumarrmk Rahul kumar (@rahulkumarrmk) reported

    @Paytmcare @Paytmcare still question is same why ur chat service is not working ànd call also.

  • su88__ subhash bishnoi (@su88__) reported

    @Paytm Hello I pay my electricity bill on 07 nov for jodhpur vidhyut vitran nigam limited for my k no 320333029323 But yet that is not done and I complained many time but issue is resolved

  • Robithoma Robinston (@Robithoma) reported

    @paytmbankcare @Paytm no action taken on phone number update request no 3129921519 I'm waiting for a week but no response, every time I called customer care and he said send your kyc document or please wait for 48hrs My first request is on Dec 3 but still waiting

  • KumarSa08764932 Kumar Sanu (@KumarSa08764932) reported

    @IamMahatu @Paytm Help service no9382357468

  • rahulkumarrmk Rahul kumar (@rahulkumarrmk) reported

    @paytmbankcare No there is no option to raise a issue in Ur @Paytmcare ,there ai chat system which is useless no use.

  • ht_harsha harsha tayal (@ht_harsha) reported

    @Paytm It is really sad that functioning of Paytm is so slow and inconvenient. The customer care does not have access to transactions made in Nov 2020. If the customer is in trouble due to a false transaction they need 48 hours for giving the details. Highly disappointed

  • KumarSa08764932 Kumar Sanu (@KumarSa08764932) reported

    @rahulkumarrmk @paytmbankcare @Paytmcare Help service no9382357468

  • Reema37702640 Reema (@Reema37702640) reported

    @Paytmcare You have no need to care about my details, you just confirm the status of my issue, will i get any specific response?@paytmbankcare @vijayshekhar