Paytm

Is Paytm down in Mumbai, State of Mahārāshtra?

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The latest reports from users having issues in Mumbai come from postal codes 400017.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Mumbai, State of Mahārāshtra 12/08/2025 04:45

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (80%)

    Transactions (80%)

  2. Transfer (20%)

    Transfer (20%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent Paytm outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Transactions
IndiaMumbai Transactions
IndiaMumbai Login
IndiaMumbai Transactions
IndiaMumbai Login
IndiaMumbai Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • NikunjABrahmbh1 Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • RAHULAWARI RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare Need help to get the refund

  • pratikraut1197 Pratik Raut (@pratikraut1197) reported from Mumbai, State of Mahārāshtra

    Hello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!

  • RJ_Jitesh Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.

  • prashantbidaye Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm video kyc not working from 2 months. It always says that all operators are busy. This is nonsense how can someone be busy for 2 months. Rectify this immediately stop making fool of customer. #rbigovernor

  • DZAVERI9 DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, State of Mahārāshtra

    Dear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.

  • NeveilleWadia Nev (@NeveilleWadia) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue

  • pratikraut1197 Pratik Raut (@pratikraut1197) reported from Mumbai, State of Mahārāshtra

    Team @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)

  • itsvaibhav24 Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??

  • vasudevkamath Vasudev Kamath (@vasudevkamath) reported from Mumbai, State of Mahārāshtra

    @Paytmcare made a payment using Paytm QR code. Amount deducted from UPI account. But receiver did not receive payment. Says transaction failed. Kindly help with refund.

  • manojtjha Common Indian Man (@manojtjha) reported from Mumbai Suburban, State of Mahārāshtra

    @Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..

  • sinalkar_sagar Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, State of Mahārāshtra

    @Paytm No Reply or help from your costumer care or any executive.

  • naddymusicc Navin (@naddymusicc) reported from Mumbai Suburban, State of Mahārāshtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • sinalkar_sagar Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, State of Mahārāshtra

    @Paytm still no any executive taking action against the issue of false commitment or helping in solving the issue.

  • JatinSh89050580 Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, State of Mahārāshtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • AAPKaAnupam Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, State of Mahārāshtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

  • suzannebernert Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @Paytm 👋 Your app is down... #Paytm #paytmdown

  • mayurshetty01 Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, State of Mahārāshtra

    @TmPreet @Paytm Without printer device will not need much service support.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • carohit2311 Rohit Maheshwari (@carohit2311) reported

    Raising tickets for issues on @Paytm app is so complicated. Top mgt should use it app sometimes. Just try to raise a ticket to ask for nearest centre to deposit cash for paytm savings account. Why so many clicks/options to submit one ticket. Even after everything, you cannot.

  • manish307377 Manish Kumar (@manish307377) reported

    Reason to not choose @Paytm @PaytmBank : 1) No Quick Support 2) No responding on Email, App, Social Media 3)Not able to connect on CC no. 4)No any period of timeline decide for resolution 5) No any Nodal Officer Support So, I request that move on anothr Banking Digital Solutn

  • ankitt2901 Official AnkitTiwari (@ankitt2901) reported

    @Paytmcare @Paytm issue has been DM kindly get it solve ASAP

  • Mujibkh60750275 Mujib dx (@Mujibkh60750275) reported

    @Paytm @Paytmcare it's been 48 hours and the rent payment still not received, and if my landlord charged me extra who will pay that. #slow #verypoor

  • Nishantt1010 Nishant (@Nishantt1010) reported

    @Paytmcare Paid My credit card bill via Paytm wallet but I didn't get the cashback which is shown in my cashback offer section. Don't know what's the issue. I am not getting any response from customer team in help section. Kindly any Paytm team can help in this @Paytmcare

  • Dashrat74002168 Dashrath (@Dashrat74002168) reported

    @Paytm i want to know about my refund money from amazon. Amazon said they refund my money at my bank @Paytm @Paytmcare but my money not added in my account . Please help me

  • Jaideep_ts Jaideep (@Jaideep_ts) reported

    @Paytmcare I was trying to pay for my kids vaccine at sham kids clinic in hebbal, bangalore. I verified the code before sending as well. But some how money got transferred to some milk point. Kindly help me in getting back the money. paytm 7401188923

  • Pritesh__Nakum Pritesh Nakum (@Pritesh__Nakum) reported

    @Paytmcare Hallo sir my paytm account+919624107464 block Please unblock my account

  • aditya_sh96 Aditya Sharma (@aditya_sh96) reported

    @Rohitjha995 @Paytmcare Thanks for the suggestion bro. Already done it on Amazon pay, without any fees. Also, what disappointed me on paytm that they do not even accept that they are charging for it. Customer care simply says paytm do not charge, service provider might be charging.

  • vivekyadavjj Vivek Yadav (@vivekyadavjj) reported

    @Paytmcare @Paytm @vijayshekhar for 15 days paytm make me fool every day they told me give more time paytm demand me money for paytm postpaid but I have no account in paytm postpaid please help me