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Paytm

Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    @Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?

  • Gaurav26830735
    Gaurav bansal (@Gaurav26830735) reported from Mumbai, Maharashtra

    @Paytm trading to recharge electricity meter through paytm , not taking flat number information. Help me to get that.

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytm But we don't have customer care number ๐Ÿค ๐Ÿค 

  • NikunjABrahmbh1
    Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • kanji10805598
    kanji (@kanji10805598) reported from Thฤne, Maharashtra

    @NPCI_BHIM @Paytm @UPI_NPCI upi network down ?

  • Abhishe46525587
    Abhishek Pandey (@Abhishe46525587) reported from Mumbai Suburban, Maharashtra

    I have completed my rent payment via Paytm rent payment. Done it 50 hours still not credited money in landlord account. Talked to customer care 4 times in 50 hours but those people are saying there is no service for rent payment. Help me. @Paytmcare @vijayshekhar @PaytmBank

  • Brijesh86603532
    ๐Ÿ…ฑ๐Ÿ†๐Ÿ…ธ๐Ÿ…น๐Ÿ…ด๐Ÿ†‚๐Ÿ…ท ๐Ÿ…ผ๐Ÿ…ธ๐Ÿ†‚๐Ÿ…ท๐Ÿ†๐Ÿ…ฐ (@Brijesh86603532) reported from Mumbai Suburban, Maharashtra

    Why you @PaytmFirst have one way communication services. Why you make fool to your customer by giving Bakwaas sa customer service. Facing so much complications. mere 300- 400 return krne me 2 saal le loge tum log. @vijayshekhar lootlo @Paytm nichod lo. #lootlo

  • Siddhan45901341
    Siddhant Jain (@Siddhan45901341) reported from Mumbai Suburban, Maharashtra

    @Paytmcare please call me ! I'm sick of trying to reach y'all for issues related to Paytm money,I don't need automated answers but a real quick solution to my query, my money is getting deducted from bank, so please DM me and i shall share my number.

  • ChaiwalaSpeakin
    ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, Maharashtra

    Hey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @IDFCFIRSTBank is charging me โ‚น10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?

  • Gaurav56293611
    Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • AQILBHATI6
    AQIL BHATI (@AQILBHATI6) reported from Mumbai Suburban, Maharashtra

    @Paytmcare plz disconnected my Paytm sound box service un necessary deducted my money on ac of service

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare do you guys really wants to support customer by give 24*7 options or its just fake AI which never respond to customer queries and your customer care don't take complaint where should customer raise queries

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney I started receiving collection calls and I kept saying that the billed amount is wrong. There is no customer redressal mechanism on your app or over phone (3/10)

  • RanjitTulswani
    Ranjit Tulswani (@RanjitTulswani) reported from Mumbai Suburban, Maharashtra

    @Paytm Dear team my account is Blocked for unknown reason I tried reaching the customer service with no help please unlock my account. Mobile no Accosiated wid account is 9920289818 Ticket id 3185366182

  • RaunakT86087564
    Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra

    @Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.

  • foodboxmumbai
    FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra

    @vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP

  • ScarfaceVarun
    Varun Nair ๐Ÿ‡ฎ๐Ÿ‡ณ (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    Finally got a new Fast Tag. Got rid of @Paytm finally. @Paytmcare Enjoy taking your business lightly with your pathetic service. And all the best getting KYC done with no partner shops having any clue on how to get the KYC done. Good riddance.

  • ScarfaceVarun
    Varun Nair ๐Ÿ‡ฎ๐Ÿ‡ณ (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.

  • DZAVERI9
    DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, Maharashtra

    Dear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • TclSingh
    A K Singh (@TclSingh) reported

    @Paytmcare Still problem persisting

  • Pranshu_xo
    The Silent ร˜ne๐ŸŽญ (@Pranshu_xo) reported

    @Paytmcare Hey @Paytmcare Can you please look into my matter its been more than a week i am trying to reach paytm support i have DM all the details

  • ShubhammBtr
    Shubham (@ShubhammBtr) reported

    @Paytmcare Hi, I'm unable to see the option to send you a DM or message. Could you please enable DMs or let me know an alternative way to contact you regarding this issue?

  • naveendkumar
    naveendundigalla (@naveendkumar) reported

    @PaytmBusiness @Paytm @Paytmcare problem facing regarding the ticket id 500010248984 raised on 3rd July 2026 regarding the deactivation of sound box. You people cannot find service engineer in one the biggest twin city of Hyderabad to deactivate the device.

  • ShoryabhS
    Shoryabh Srivastava (@ShoryabhS) reported

    I got so many calls for the refund generated for Order ID 27253745051 from Phone number +91 70517 89706 stating my Car insurance payment has been declined and I have to pay again. But never got the refund of the cancelled service. @Paytm please look into the matter.

  • jnbehera
    JOGINATH BEHERA (@jnbehera) reported

    @Paytm @Paytmcare @PaytmBusiness my sound box is not working, payment is taking through qr code, but customer care is showing no active sound box linked with my account. Please check and confirm.

  • vashist7700
    Sourav (@vashist7700) reported

    @Paytmcare @vijayshekhar Hi Team, Is anyone update on this issue as I have already raised complaint against Paytm that I have huge amount stuck at Paytm Kindly do needful help urgently @Paytm

  • Yogendr_Shukla
    Yogendra Shukla (@Yogendr_Shukla) reported

    Why should customers bear financial losses caused by @Paytmcare failure to provide timely support? I expect Paytm to take full responsibility for any additional fees incurred due to this delay.

  • KuldeepSikarvar
    Kuldeep s sikarvar (@KuldeepSikarvar) reported

    @Paytmcare SBI Customer Care has confirmed twice that no refund has been received against RRN 617303079622. SBI is not providing written confirmation. Kindly recheck with your payment partner and share proof of settlement or reprocess the refund.

  • dannymayurr
    Danny Mayur (@dannymayurr) reported

    It's been more than 2 days since I raised this issue, but I still haven't received any callback or resolution.I've been trying to open my Paytm Business account for the last 5โ€“6 days and have raised multiple support tickets but no response. @PaytmBusiness @Paytmcare