1. Home
  2. Companies
  3. Paytm
  4. Mumbai
Paytm

Paytm status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired

  • kanji10805598
    kanji (@kanji10805598) reported from Thāne, Maharashtra

    @NPCI_BHIM @Paytm @UPI_NPCI upi network down ?

  • vinayshukla217
    VINAY SHUKLA (@vinayshukla217) reported from Mumbai Suburban, Maharashtra

    @Paytmcare one worst experience day to day by paytm i request you please avoid to use paytm just because of service was worst day to day

  • nimishing
    Nimish Mhatre (@nimishing) reported from Mahape, Maharashtra

    @PaytmMoney @Paytmcare You've been sending me scary push notifications for over a month until I complete my KYC for Equities forcefully. It's been over 30 days since I've completed, I still can't invest in mutual funds via PayTM. And your help desk only has standard auto answers

  • ChaiwalaSpeakin
    ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, Maharashtra

    Hey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.

  • Satyapal882854
    Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Any issues your server ? Or RBI issue. Why Paytm payment Bank service not working?

  • bgala54
    Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra

    @Paytm video kyc not working from 2 months. It always says that all operators are busy. This is nonsense how can someone be busy for 2 months. Rectify this immediately stop making fool of customer. #rbigovernor

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm wrost costumer service in the world.

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I am tweeting for the last time now, if my account is not activated after today, then I will never use your Paytm, I will remove your fast track and throw it in the garbage and I will say this to everyone, never start Paytm, there is no system worse than that.

  • bgala54
    Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • patrop
    Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, Maharashtra

    @RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.

  • talks_dude
    Dude talks (@talks_dude) reported from Thāne, Maharashtra

    @Paytm request you to please help with my refund , The amount has been debited from my account twice

  • Indanam2
    Indanam (@Indanam2) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Not Responsible waste Company Customercare not Support

  • foodboxmumbai
    FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra

    @vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP

  • NileshS18312046
    Nilesh Sharma (@NileshS18312046) reported from Mumbai Suburban, Maharashtra

    @PaytmMoneyCare I was finally able to login to my account after 3 months however it'll take 7 more days for you to process my withdrawal request. Care to explain? @PaytmMoney @Paytmcare

  • KingKaranOffic1
    Karan Verma (@KingKaranOffic1) reported from Mumbai Suburban, Maharashtra

    Your Paytm not working at Andheri Mumbai Metro Station??? Very bad yrr😬 @Paytm @Paytmcare

  • Vaishna41203994
    Vaishnavi Desai (@Vaishna41203994) reported from Mumbai, Maharashtra

    @Paytm Help us to get pav bhaji and exchange gift cards

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare your app basically doesn’t have a help feature. The bit is beyond pathetic. Used to advocate you over gpay etc. order 202208141123440046 didn’t get cash back as offered in Social Carter Road. No way to even contact. Just not says here is discount to macD

  • Love_My_Ind_ia
    social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, Maharashtra

    I had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @Paytm @jitendra_j60875 Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • DeepakK06069279
    Deepak Kumar (@DeepakK06069279) reported

    @Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose

  • SUJITBAN23
    SUJIT BANERJEE (@SUJITBAN23) reported

    @shivam783590160 @Paytmcare @Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.

  • sharaddutt
    Sharad Dutt (@sharaddutt) reported

    @paytmcare I am unable to use paytm app in iphone since 2 days. Automatically it loggged out first & after that I am unable to login as message is coming Acess is denied . Resolve the issue on immediate basis !

  • bhawsar33
    Ashutosh Bhawsar (@bhawsar33) reported

    @PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm

  • sandeepraina112
    Sandeep Raina (@sandeepraina112) reported

    Mr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare

  • grok
    Grok (@grok) reported

    @dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.

  • karan_018
    Karan (@karan_018) reported

    @Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.

  • VikasDutta20
    Vikas Dutta (@VikasDutta20) reported

    @Paytmcare no resolution till now. I don’t know how you people operate, even after more than 48 hours you are not able to give me a reason that why my account access is denied. My daily sip Money is getting defected everyday and what about my money already invested. @RBI

  • gouravc1997
    gourav Chatterjee (@gouravc1997) reported

    @Paytmcare please help me out