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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
  • The most common problems reported in this area mention Website.
  • The most recent signal from this area was received Apr 30, 11:58 AM GMT+5:30.
  • 100% Website (100%)

The latest reports from users having issues in Mumbai come from postal codes 400104 .

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 24 hours ago
Mumbai Login 4 months ago
Mumbai Transactions 5 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • Indanam2
    Indanam (@Indanam2) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Not Responsible waste Company Customercare not Support

  • galavinit13
    Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks

  • RaunakT86087564
    Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra

    @Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.

  • naddymusicc
    Navin (@naddymusicc) reported from Yashodham, Maharashtra

    @Paytm @PaytmBank kindly cancel my mandate of 4999₹ which was accepted yesterday, due to your application glitch I'm unable to find the same.

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare do you guys really wants to support customer by give 24*7 options or its just fake AI which never respond to customer queries and your customer care don't take complaint where should customer raise queries

  • sonushelter
    brijesh (@sonushelter) reported from Thāne, Maharashtra

    @Paytm @Paytmcare my payments are blocked for no reason and majorly due to mistakes committed by your team.kindly solve the issue or please return my POS machine payments of 60000.00 and my blocked payment of 53000.00 odd.don’t want machines

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I am tweeting for the last time now, if my account is not activated after today, then I will never use your Paytm, I will remove your fast track and throw it in the garbage and I will say this to everyone, never start Paytm, there is no system worse than that.

  • immdnizam
    Md Nizam (@immdnizam) reported from Mumbai Suburban, Maharashtra

    @Paytm Can you launch a system like as razorpay but without take any charges for transaction. Link payment with customer details, invoice and refund system. Like as online shoping cart.

  • pratikraut1197
    Pratik Raut (@pratikraut1197) reported from Mumbai, Maharashtra

    Hello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP

  • bgala54
    Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @Paytm hi, are your wallet services down

  • suzannebernert
    Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, Maharashtra

    Hey @Paytm 👋 Your app is down... #Paytm #paytmdown

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.

  • LNishad
    Lalit Nishad 🇮🇳 (@LNishad) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare what a pathetic service by Paytm. I have my money added to my Paytm wallet but unable to transfer money to another account. Even after updating my account or completing the kyc in the end we receive a Bad request message with no solution.

  • chawlashravan
    Dr. Chawla (@chawlashravan) reported from Mumbai Suburban, Maharashtra

    @Paytm would have to say your customer support for POS machines for merchants is quite useless. Multiple complaints and tickets raised yet no resolution. No wonder your stocks prices are sinking

  • turbocharged_26
    Vignesh G (@turbocharged_26) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I have been trying to close my paytm postpaid account since 2 months. Your customer care is also not proper. No way to connect to customer care agent. Because of this postpaid account it is affecting my credit report. Please deactivate my account.

  • SatishJ81043596
    Satish Jaiswal (@SatishJ81043596) reported from Thāne, Maharashtra

    Same problem with Bharat pay Now today i trying to setal my amount 700 this amount has bin not credited in my account total 5700 is pending from your site your service is a very bad service.... Compair to Paytm @Paytm pay is provided very good service shame on you @Bharat_Pay

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • AbinashNag28433
    Abinash Nag Roy (@AbinashNag28433) reported

    @Paytm @Paytmcare I have FDs with Paytm Payments Bank but they are not visible in the app and I am unable to access my funds. No response on email yet. Request urgent help and status update on payout. #Paytm #CustomerSupport

  • ImranKhan157182
    Imran Khan (@ImranKhan157182) reported

    @Paytmcare I had made a complaint about Paytm Business 5 days ago but till now I have not received any update nor has my problem been resolved. My ticket id is 500008019661

  • aviator365
    L I N U (@aviator365) reported

    @Paytmcare I am using latest version plus I have attached the 2 error screenshots and my telephone number. Thanks

  • TuktukPhy
    Tuktuk (@TuktukPhy) reported

    @Paytmcare my Paytm payment bank is not working. The details of FD aren't display either @Paytm

  • DevDesai1170230
    Unfiltered Monk (@DevDesai1170230) reported

    @Paytmcare @Paytmcare @vijayshekhar after even tweet and multiple emails to even all possible support channel there isn't any resolutions. Can someone provide a definitive timeline for resolution?

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytm Not able to access my FD account need money urgently @RBI help please

  • planetgauri
    g 𓆜⋆˚࿔ (@planetgauri) reported

    also @Paytm @PhonePe @GooglePay can you block or take some action on them

  • Mkrmayank1
    MKR (@Mkrmayank1) reported

    @Paytmcare I have been facing the same glitch for the past 4 days.

  • tripathi_sahdeo
    Sahdeo Tripathi (@tripathi_sahdeo) reported

    @Paytm @Paytmcare @flyspicejet pending refund for a flight ticket booked through Paytm, which was cancelled at Mumbai Airport due to operational issues while spicejet sent refund to Paytm Date of Journey: 26 February 2026 Flight Number: SG 160 PNR N0: OGYK2A Delhi to Jammu

  • vikis550
    Viki (@vikis550) reported

    @Paytmcare Are you joking ? My concern not resolved. I am still unable to create an account on Paytm, I am facing same issue. Error - SIGN-UP LIMIT BREACHED PLEASE TRY AFTER 30 DAYS. MY LIMIT BREACHED ON 22 MARCH 2025 AT 7 P.M. SOLVE THIS ISSUE ASAP . DONT LIE @Paytmcare