Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Vikas Pareek (@VikasVixpareek) reported from Thāne, MaharashtraMade a mistake by opting for @Paytmcare for fast tag. My fast tag keeps showing low balance though I have enough. Tried everything but no one seems to be able to help. @Paytm
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Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, Maharashtra@Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔
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AQIL BHATI (@AQILBHATI6) reported from Mumbai Suburban, Maharashtra@Paytmcare plz disconnected my Paytm sound box service un necessary deducted my money on ac of service
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ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, MaharashtraHey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.
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Nilesh Sharma (@NileshS18312046) reported from Mumbai Suburban, Maharashtra@PaytmMoneyCare I was finally able to login to my account after 3 months however it'll take 7 more days for you to process my withdrawal request. Care to explain? @PaytmMoney @Paytmcare
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Mangirish Herwadkar (@hmangirish) reported from Thāne, Maharashtra@HDFCBank_Cares Pathetic service. I am throwing your tag. Going to purchase @Paytm tag. @Paytmcare
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Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra@Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart
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bhartiya (@shashiy555) reported from Mumbai Suburban, Maharashtra@Paytm acount link with mobile 8169225749 received 1500 from customer but settled only 1875 on 20/11/2022 at 10.52am @Paytmcare please reply why
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Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, MaharashtraWhat's the issue with @Paytm @Paytmcare ?? My money is stuck since 3 days & still they're not taking any action ? Can I file a law suit ? Plz suggest
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Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra@Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm
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Navin (@naddymusicc) reported from Thāne, MaharashtraHow many times we need to face your downtime ? I face daily this issue and you guys are so pathetic you tell me to share the screenshot, does your app allowed to take screenshot? Why should I take other's mobile for your issue? Please close my account @Paytmcare @Paytm @RBI
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Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra@Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra@Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, MaharashtraHey @Paytm 👋 Your app is down... #Paytm #paytmdown
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Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??
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FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra@vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP
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Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra@Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??
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Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mohd Farman (@faizali7714) reported@Paytmcare My issues not resolved u am waiting for this time
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Ashutosh Bhawsar (@bhawsar33) reported@PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm
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dan mahachi (@DanMahachi) reported@Paytmcare Some of us are being ignored!!!!..l have reported my issue yet hluou haven't replied l have been waiting for my refund of over 10000rps for a month now @Paytmcare @Paytm this is unfair!!!
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Karan (@karan_018) reported@Paytmcare @Paytm "Dear Paytm Support, I recently repaid my loan based on the waiver option as per your policy, which stated that the remaining dues would be waived. However, I have received a call from the collections team asking for an additional money.
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Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
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Mr Avik Panda (@Avik24) reported@Paytmcare still the error highlighted not fixed not able to pay the bill shame on @Paytm
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ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported@Paytmcare @Paytm @PaytmMoney hello I want withdraw my Mutual fund money but no withdrawal option I have tried to connect customer service but no call accept or no calls recieving Ru cheating customers
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R K Sharma (@ranjanhbs) reporteda confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent
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Sandeep Raina (@sandeepraina112) reportedMr. X is dead. Long live Twitter paytm app is not working no one to ask no where to go. So much for Digital India. Earlier a tweet would wake up now it puts to sleep. Paytm is a failed concept. @paytm @Paytmcare
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CA Tushar Agarwal (@itstashuu) reportedWorst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.