Paytm status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
-
Vasudev Kamath (@vasudevkamath) reported from Mumbai, Maharashtra@Paytmcare made a payment using Paytm QR code. Amount deducted from UPI account. But receiver did not receive payment. Says transaction failed. Kindly help with refund.
-
social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, MaharashtraI had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated
-
Prashant Andhale (@DiwinePrashant) reported from Mumbai, Maharashtra@Paytmcare Ok please help 9823238050 my brother Paytm postpaid hack last 3 days ago and no one responded properly
-
Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra@Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help
-
nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra@Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.
-
Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra@Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.
-
Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra@Paytm still no any executive taking action against the issue of false commitment or helping in solving the issue.
-
🅱🆁🅸🅹🅴🆂🅷 🅼🅸🆂🅷🆁🅰 (@Brijesh86603532) reported from Mumbai Suburban, MaharashtraWhy you @PaytmFirst have one way communication services. Why you make fool to your customer by giving Bakwaas sa customer service. Facing so much complications. mere 300- 400 return krne me 2 saal le loge tum log. @vijayshekhar lootlo @Paytm nichod lo. #lootlo
-
Abhishek Pandey (@Abhishe46525587) reported from Mumbai Suburban, MaharashtraI have completed my rent payment via Paytm rent payment. Done it 50 hours still not credited money in landlord account. Talked to customer care 4 times in 50 hours but those people are saying there is no service for rent payment. Help me. @Paytmcare @vijayshekhar @PaytmBank
-
RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra@Paytmcare Need help to get the refund
-
We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra@Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.
-
Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, MaharashtraHey @Paytm 👋 Your app is down... #Paytm #paytmdown
-
Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, Maharashtra@TmPreet @Paytm Without printer device will not need much service support.
-
skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@Paytmcare @PMOIndia you are requested to refund my deposits with you as I don't want deal with such useless CUSTOMER care service. Company...
-
Vaishnavi Desai (@Vaishna41203994) reported from Mumbai, Maharashtra@Paytm Help us to get pav bhaji and exchange gift cards
-
ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, MaharashtraHey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.
-
Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra@IDFCFIRSTBank is charging me ₹10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?
-
Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, Maharashtra@Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.
-
DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, MaharashtraDear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.
-
Ranjit Tulswani (@RanjitTulswani) reported from Mumbai Suburban, Maharashtra@Paytm Dear team my account is Blocked for unknown reason I tried reaching the customer service with no help please unlock my account. Mobile no Accosiated wid account is 9920289818 Ticket id 3185366182
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
-
CA Tushar Agarwal (@itstashuu) reportedWorst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.
-
Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
-
sy (@ShekharYadavB) reported@Paytm hey i wondering your payment gateway onboarding new merchant ? I am looking for my ecom website ?
-
life of Indian (@Abhishekup143) reportedI am facing the same issue with my @Paytmcare Payments Bank KYC. I’ve been trying for a long time waiting over an hour for connection, and still getting rejected saying my face and PAN card don’t match. I am using my original PAN cardPlease look into this urgently. @vijayshekhar
-
Sona B (@SonaB26673379) reported@Paytm I have booked a flight ticket in the morning and till now it is showing pending. Indigo customer support is saying they have not received any details. @Paytm customer support I am not able to reach.Amount is deducted. Check n let me know. Pathetic support from @Paytm
-
Sahil (@Sawhil31) reportedHello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?
-
Nischay Kumar (@Nischay_K3) reported@PaytmTravelCare Either resolve my issue asap else I will raise complaint @Paytm @PaytmTravelCare
-
Ayush Shukla (@AyushSh0163710) reported@Paytm @Paytmcare @PaytmCheckin please help me asap
-
Manish Kumar Mall (@IamManishMall) reported@Paytmcare @RBI Please look into issues as not getting any reply through any of the medium.
-
rajesh malhotra (@rajeshm15918645) reported@gibesandswings @Paytmcare Dear all please delete the Paytm application from your phone because of my money is deducted from this application and Paytm not resolved my issue yet