Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, MaharashtraFor a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.
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देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare Ticket I'd 3130265613 No Solution, wrost ivr services. complicated customer care to contact.
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Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra@Paytm No Reply or help from your costumer care or any executive.
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Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...
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Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra@Paytmcare thanks for your help. Refund received 👍
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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Lalit Nishad 🇮🇳 (@LNishad) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare what a pathetic service by Paytm. I have my money added to my Paytm wallet but unable to transfer money to another account. Even after updating my account or completing the kyc in the end we receive a Bad request message with no solution.
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Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra@Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help
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Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra@Paytmcare PINcode - 400053 . None of your verification address seems to be valid or work . Pls help with the present working addresses
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Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra@Paytm @Paytmcare @PaytmMoney I started receiving collection calls and I kept saying that the billed amount is wrong. There is no customer redressal mechanism on your app or over phone (3/10)
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Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra@Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@Paytmcare @Paytm How to reach customer service Paytm ?
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Mangirish Herwadkar (@hmangirish) reported from Thāne, Maharashtra@HDFCBank_Cares Pathetic service. I am throwing your tag. Going to purchase @Paytm tag. @Paytmcare
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Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra@Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.
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Indanam (@Indanam2) reported from Mumbai Suburban, Maharashtra@Paytmcare Not Responsible waste Company Customercare not Support
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Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra@Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.
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Common Indian Man (@manojtjha) reported from Mumbai Suburban, Maharashtra@Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??
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ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired
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Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra@Paytmcare @Paytm Ticket Number: 22089451271 Please resolve the issue. I'm trying to contact u for the same which is of no use....
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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StriKeR (@MassStrikeR) reportedEveryone do not make a purchase of Valorant Points Voucher from @Paytm since currently experiencing very bad service they will just simply ask you to contact Valorant they won't help. @Paytmcare . @VALORANT is also not helping their support replying after 2 days. #customerservice
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Vikash Kr. Singh (@aditya_vikash) reportedI think I'll have to ban Paytm now. It's too much you guys don't have solutions to some problems .Our company has stooped so low that we cant even find a customer service number and there's no call option either it's as if we're criminals and being investigated. @Paytm @Paytmcare
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_bhupsa (@bhupsa011) reportedWhile accepting a UPI mandate to block funds for an IPO, how can an investor verify which application/bid it relates to? If this isn’t clearly visible, could this be a potential control gap? @PhonePe @Paytm @GooglePay
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Lalit Sharma (@LalitSh76342433) reportedIt has been 6 months since I closed my Paytm fastag but wallet balance and security deposits hasn't been transferred to my bank account. Can you look this matter? It is really disappointing that there isn't any customer care number that is working @PaytmBank @Paytm @Paytmcare
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girish khurana (@girish_khurana) reportedDear @Paytmcare @paytm I have sent you a complaint on mail which bounced. I tried all the way to connect your executive (phone/mail/twitter/other) but failed to connect due to your AI customer care. Is there any way to connect you?🙏🙏
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VISIONARY DEV🌟 (@visionaryo75157) reported@Paytmcare @SwapnilDhwani I am also having same issue with paytm gold
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Deepak (@deepakg72) reported@Paytmcare @Airtel_Presence @airtelindia Unable to add my airtel black connection on any payments app. Why is it? Whatever number i try be it customer ID or phone number, it shows not found.
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BHASKAR TRIPATHI (@bhaskar_bhasku) reported@Paytm @flyspicejet My flight booked through paytm for 25th August 2025 SG-476 from Delhi to Mumbai was cancelled at last moment but i received no refund till now, can you help out PNR: WYPJ3S. @Paytm support ticket number 27401829554
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Wasim (@wasim_sayy) reported@Paytmcare @PaytmBusiness A ticket should not be marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested. Ticket ID: [500011909287] 2/3
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nik (@rhysnik) reported@Paytmcare My issue is purely technical: why did your app override my saved default bank account settings? I have shared all necessary transaction details previously.