Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra@Paytm @Paytmcare @PaytmMoney I started receiving collection calls and I kept saying that the billed amount is wrong. There is no customer redressal mechanism on your app or over phone (3/10)
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Prashant Andhale (@DiwinePrashant) reported from Mumbai, Maharashtra@Paytmcare Ok please help 9823238050 my brother Paytm postpaid hack last 3 days ago and no one responded properly
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Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, Maharashtra@Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔
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nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra@Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.
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brijesh (@sonushelter) reported from Thāne, Maharashtra@Paytm @Paytmcare my payments are blocked for no reason and majorly due to mistakes committed by your team.kindly solve the issue or please return my POS machine payments of 60000.00 and my blocked payment of 53000.00 odd.don’t want machines
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Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra@Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro
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Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, Maharashtra@Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, MaharashtraI don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare
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Hookah King_official (@HookahKing6) reported from Yashodham, Maharashtra@Paytm they are having a third class customer support services they ask me to unblock my account and I send it my all documents like passport other card and my PAN card and my phone bill agent my all documents but they are not supporting me My contact number -8408907228
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Navin (@naddymusicc) reported from Mumbai Suburban, MaharashtraI am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH
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Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??
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Anand (@Anandamoy2017) reported from Mumbai Suburban, Maharashtra@Paytmcare unable to activate paytm wallet. Please help.
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Mangirish Herwadkar (@hmangirish) reported from Thāne, Maharashtra@HDFCBank_Cares Pathetic service. I am throwing your tag. Going to purchase @Paytm tag. @Paytmcare
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🅱🆁🅸🅹🅴🆂🅷 🅼🅸🆂🅷🆁🅰 (@Brijesh86603532) reported from Mumbai Suburban, MaharashtraWhy you @PaytmFirst have one way communication services. Why you make fool to your customer by giving Bakwaas sa customer service. Facing so much complications. mere 300- 400 return krne me 2 saal le loge tum log. @vijayshekhar lootlo @Paytm nichod lo. #lootlo
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jatin parmar (@jatinparmar19) reported from Mumbai Suburban, Maharashtra@GooglePay is down today ??? #googlepay thinking of was changing to @Paytm @bharatpeindia for online transaction .
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra@paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .
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Halim Ansari (@ihalimansari) reported from Yashodham, MaharashtraHi, @Paytm I want you to stop sending notifications on my WhatsApp or tell me the process where I can deactivate the WhatsApp notification service.
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Ranjit Tulswani (@RanjitTulswani) reported from Mumbai Suburban, Maharashtra@Paytm Dear team my account is Blocked for unknown reason I tried reaching the customer service with no help please unlock my account. Mobile no Accosiated wid account is 9920289818 Ticket id 3185366182
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RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra@Paytmcare Need help to get the refund
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraHello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Masti Patna (@Prince97755897) reported@Paytmcare bad customer service
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aware zone (@ZoneAware) reported@Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.
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Vijay Anand E G (@egvijayanand) reported@Paytm @Paytmcare Why payment from History, paid a week before, makes use of a different VPA than the one in the QR code and no notification on the soundbox on recipient end. Very troublesome. Fix this issue at the earliest or remove payment from the History.
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Karthik Malyala (@malyalakarthik9) reported@Paytmcare Despite meeting all the conditions, I still received the same error. Because of this, I had to pay for my travel from my own pocket. I paid extra for ATP but didn’t receive a timely resolution. What is the purpose of this package if it cannot be used when it’s actually needed?
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Kuldeep (@Kuldeep14shukla) reportedMy brother purchased @amazonIN vocher through @Paytm but It says already redeemed pls help money not credited
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Aakash Goyal (@AakashG0yal) reported@Paytmcare I called Abhimanyu Bus service on 8 july and they said from our side refund has been issued it's upto the paytm when will they issue your refund.
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Abu Qumar (@QumarShaikh) reported@Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653
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PANKAJ KUMAR (@PANKAJY84641411) reported@Paytm @PaytmCare @PaytmBusiness Merchant ID tJQYSr83171549395643 Registered Mobile 9798279825 Fraudulent deduction of ₹1927 done on 02/07/2026 for a Soundbox that I NEVER received. Customer care is closing my tickets daily without refunding. Fake promises! Resolve this immedia
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AV (@Indianyouthh) reported@Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!
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Kaithi (@jiobasha) reportedDear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.