1. Home
  2. Companies
  3. Paytm
  4. Mumbai, Maharashtra
Paytm

Paytm down? Current status and problems in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Paytm

Paytm is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  • 44% Transactions (44%)
  • 31% Mobile App (31%)
  • 13% Login (13%)
  • 6% Website (6%)
  • 6% Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported from Mumbai Suburban, Maharashtra

    @Paytm huge fraud has happened with one of our customer.I’m unable to contact .please call us back it is urgent

  • JigarPa84774158
    Jigar Patel (@JigarPa84774158) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm @PaytmBank i sell my gold on 6 November in evening but i have not receive any balance in my account and there is no option to talk to customer care for solving problem

  • R113
    Rajesh Punjabi (@R113) reported from Mumbai Suburban, Maharashtra

    @BhaavnaArora @Paytm @vijayshekhar Paytm didn't fail. It made its IPO, got great returns for its investors! The people who subscribed to the IPO were crazy to apply at such valuation. Any vague thoughts I had of investing were put to rest when issue was subscribed only 20-30 % on day 1.

  • dhoot_ca
    CA Dhoot Ajay (@dhoot_ca) reported from Mumbai Suburban, Maharashtra

    U were supposed to resolve my issue and call back in 24 hrs..! Its been 2-3 days again after those 60 days of struggle and still u guys are troubling like before..! I swear pathetic comp.!wish i had good sources i would have made sure u guys never do that again to anyone.!@Paytm

  • sumitdeshmukh28
    Sumit Deshmukh (@sumitdeshmukh28) reported from Mumbai Suburban, Maharashtra

    @Paytm need help regarding auto debit of money

  • SamarMirza110
    Samar Mirza (@SamarMirza110) reported from Mumbai Suburban, Maharashtra

    Dear @Paytm @Paytmcare @PaytmTravel Have raised an issue with ticket ID 22053401869 since last night but still no response yet. Customer care number is always busy, is this the kind of customer service ?

  • amitsharma_q
    amit sharma (@amitsharma_q) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @vijayshekhar Dear Paytm Team, I am account holder of your bank, my account number is 917710875120 I am very dissatisfied with your Paytm Bank service. I had provided my KYC to verify as per RBI guidelines in last week same must be verified by your end with in TAT 48

  • dhoot_ca
    CA Dhoot Ajay (@dhoot_ca) reported from Mumbai Suburban, Maharashtra

    U were supposed to resolve my issue and call back in 24 hrs..!Its been 2-3 days again after those 60 days of struggle and still u guys are troubling like before.! I swear pathetic comp.!wish i had good sources i would hv made sure u guys never do that again to anyone.!@Paytmcare

  • naturebricks
    NatureBricks (@naturebricks) reported from Mumbai Suburban, Maharashtra

    Dear @Paytm how many times do we need to take a follow up with you about cashback on successful recharge done through your wallet ? Does Paytm really cares @Paytmcare ? Tried on IVR, useless 24*7 bot, emails but no success yet. @vijayshekhar pls help. It's very discouraging !

  • NabiullahShaik5
    Nabiullah Shaikh (@NabiullahShaik5) reported from Mumbai Suburban, Maharashtra

    Dear sir madam my money is stuck in my paytm payment bank for a long time i have also done KYC many times but till now my account is not activated and whenever i call I am given 48 hours please help me my mobile number is 8898891433 Name Pankaj Gupta @Paytmcare @PaytmBank

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm wrost costumer service in the world.

  • alamkha27847091
    Faiyaz Alam (@alamkha27847091) reported from Mumbai Suburban, Maharashtra

    @abcapital @Paytm @Paytmcare #paytm_postpaid I raised a ticket for closing my paytm postpaid service Plz assist me with regarding closing of "" paytm postpaid """ service Account no 918779213366

  • dhoot_ca
    CA Dhoot Ajay (@dhoot_ca) reported from Mumbai Suburban, Maharashtra

    U were supposed to resolve my issue and call back in 24 hrs..!Its been 2-3 days again after those 60 days of struggle and still u guys are troubling like before..! I swear pathetic comp.!wish i had good sources i would hv made sure u guys never do that again to anyone.!@Paytm

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare Ticket I'd 3130265613 No Solution, wrost ivr services. complicated customer care to contact.

  • dhoot_ca
    CA Dhoot Ajay (@dhoot_ca) reported from Mumbai Suburban, Maharashtra

    Reference id- 000206152572 Transaction id-20210911203458790762 More than 30 days consumed still didn't get my refund amount. I've tweeted for over 10 times since then, they use the same default punchlines that sorry for inconvenience and your problem will resolved soon.@Paytm

  • sauxabh
    Saurabh Singh 🇮🇳 (@sauxabh) reported from Mumbai Suburban, Maharashtra

    Hi @Paytm, I'm facing issues. Kindly revert back @Paytmcare.

  • MehtaRomil22
    ROMIL MEHTA (@MehtaRomil22) reported from Mumbai Suburban, Maharashtra

    @paytmgold @paytmgoldcare @Paytmcare I'm regretting my decision for investing gold in paytm. Redeemed my gold on 2nd Nov and it is supposed to be delivered but since 3rd Nov it's showing as information received for pickup but no further update. Paytm support gives scripted reply

  • dhoot_ca
    CA Dhoot Ajay (@dhoot_ca) reported from Mumbai Suburban, Maharashtra

    Such an irresponsible and unexpected attitude from paytm..! Its been 2 months since taking followups, calling electronic customer care number, mails, tweeting after every few days..! And this is wht u guys reply.. You cant even manage to call the customer and hear him out.@Paytm

  • _gags
    Gagan (@_gags) reported from Mumbai Suburban, Maharashtra

    There is so much talk about @Paytm ipo , but no one seems to be talking about @Car_Trade which is almost 43% down since IPO

  • JigarPa84774158
    Jigar Patel (@JigarPa84774158) reported from Mumbai Suburban, Maharashtra

    @Paytmcare i sel my gold on 6 November in evening but i have not receive any rupees in my account and there is not any customer care number to talk

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • VKumar28270227
    V Kumar (@VKumar28270227) reported

    @Paytm Total scam app..I have kept my money in paytm savings account which I am not being able to withdraw since last 2 weeks..the v pathetic customer service says that my query will get resolved within 48 hrs..but it's been more then 2 weeks m seeing the same reply

  • Manvend19829012
    Manvendra Singh Raghav (@Manvend19829012) reported

    @Paytm Paytm service is very bad I have raised the complain last four days no solution till now

  • AjasAli11
    Ajas Ali (@AjasAli11) reported

    @Paytmcare I texted your DM several times but no one responded. What a pathetic service paytm provides

  • _PranayMehta
    Pranay Mehta (@_PranayMehta) reported

    @Paytm @Paytmcare My refund issue is of August and yet not resolved from your side. For the 4th time the issue has been raised coz your team was not able to understand and resolve a simple refund issue. This is my 1st experience with customer support and it's been a hell.

  • HiraDey11
    Hira Dey (@HiraDey11) reported

    @Paytmcare I have been working with this company for the last three years and I did not expect the company to treat me like this! I am not being given any opportunity to prove myself.

  • VKumar28270227
    V Kumar (@VKumar28270227) reported

    @Paytm I m in need of money urgently but these scammers r not resolving my issue..can anyone help me getting my money back pls? #ministryoffinance #vijayshekharsharma

  • PuneetK009
    Puneet Khurana (@PuneetK009) reported

    Dear team @Paytm . I know u r busy with IPO prep, but can u pls not ignore the users. It's been >2 weeks, I am trying to get historical statements of my Paytm account. No response frm customer care. No replies on mail. No process on app/web. Can some1 solve this basic request ?

  • iactivist007
    iactivist (@iactivist007) reported

    @Paytm help me

  • _PranayMehta
    Pranay Mehta (@_PranayMehta) reported

    @Paytm @Paytmcare My refund issue is of Aug and for the 4th time the issue has been raised coz your team was not able to understand and resolve a simple refund issue. This is my first time with customer support and it's been a hell. Ticket #3111488836

  • BTSsk777
    kim tae-V (@BTSsk777) reported

    @Habeeb136 @Paytm @Paytmcare Pls give customer care number nd mail id to contact on... Urgent basis.