Paytm

Is Paytm down in Mumbai, State of Mahārāshtra?

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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Mumbai, State of Mahārāshtra 11/28/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Transfer (33%)

    Transfer (33%)

  3. Mobile App (17%)

    Mobile App (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • sinalkar_sagar Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, State of Mahārāshtra

    @Paytm still no any executive taking action against the issue of false commitment or helping in solving the issue.

  • AAPKaAnupam Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, State of Mahārāshtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

  • pratikraut1197 Pratik Raut (@pratikraut1197) reported from Mumbai, State of Mahārāshtra

    Hello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!

  • manojtjha Common Indian Man (@manojtjha) reported from Mumbai Suburban, State of Mahārāshtra

    @Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..

  • pratikraut1197 Pratik Raut (@pratikraut1197) reported from Mumbai, State of Mahārāshtra

    Team @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)

  • NeveilleWadia Nev (@NeveilleWadia) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue

  • NikunjABrahmbh1 Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • JatinSh89050580 Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, State of Mahārāshtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • RAHULAWARI RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare Need help to get the refund

  • naddymusicc Navin (@naddymusicc) reported from Mumbai Suburban, State of Mahārāshtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • mayurshetty01 Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, State of Mahārāshtra

    @TmPreet @Paytm Without printer device will not need much service support.

  • prashantbidaye Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??

  • itsvaibhav24 Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm video kyc not working from 2 months. It always says that all operators are busy. This is nonsense how can someone be busy for 2 months. Rectify this immediately stop making fool of customer. #rbigovernor

  • RJ_Jitesh Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • DZAVERI9 DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, State of Mahārāshtra

    Dear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.

  • sinalkar_sagar Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, State of Mahārāshtra

    @Paytm No Reply or help from your costumer care or any executive.

  • suzannebernert Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @Paytm 👋 Your app is down... #Paytm #paytmdown

  • vasudevkamath Vasudev Kamath (@vasudevkamath) reported from Mumbai, State of Mahārāshtra

    @Paytmcare made a payment using Paytm QR code. Amount deducted from UPI account. But receiver did not receive payment. Says transaction failed. Kindly help with refund.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Alon_Boy_Rashid Alon_Boy_Rashid (@Alon_Boy_Rashid) reported

    @Paytm Paytm please help me my 18000r is fraud and i try to call customer helpline number then call is not received so my 18000r is lost please help me help me to return my money. Please help me please help me please help me please help me please help me please help me

  • Shahfahedqasmi Shah Fahed (@Shahfahedqasmi) reported

    @Paytmcare pless Sir help me

  • pathik12garg pathikgarg (@pathik12garg) reported

    @Paytmcare @tschauhan95 Also reply on 24 x7 care regard my issue don't reply on it

  • paneer_py Mufassir Khan (@paneer_py) reported

    @paytmcareshandl @Paytmcare I called on above number and person was trying to login to my Paytm account by asking OTP.

  • Navin786raj1 N𝒂𝒗𝒊𝒏𝒓𝒂𝒋 N𝒂𝒊𝒅𝒖🖤❤💪💪✡☯️🕉🇹 🇼 🇮 (@Navin786raj1) reported

    @Paytm for PayTM so much of bug in your app please fix it

  • geniusparadox Sanjeev (@geniusparadox) reported

    @Sanjotapurohit @Paytm I always come out of the app, check for the otp in my text messages and enter.. why is it not working for you? 🤔

  • invisibleindra1 𝗜𝗻𝗱𝗿𝗮𝗻𝗶𝗹 𝗕𝗵𝗮𝘁𝘁𝗮𝗰𝗵𝗮𝗿𝘆𝗮 (@invisibleindra1) reported

    @Paytm @Paytm how can I send my details, kindly help @Paytmcare

  • Drnil555 Drnil (@Drnil555) reported

    @Paytm My Paytm Bank Account is blocked I have share many attempts documents in chat but not help on your side my name is touhid hossain my number is 9733411555

  • RohitAgrawal831 Rohit Agrawal (@RohitAgrawal831) reported

    @Paytmcare I am calling your helpline number- 0120-4456-456 to resolve some queries related to my Paytm bank account. But to talk to your customer care executive, it prompts me to provide passcode/otp. Is it safe to give this information?

  • floerstar PAWAN THE CM 🐕🐶 (@floerstar) reported

    @Paytmcare Hello Paytm Yesterday I paid 1000 rupees to mobile number that time Balance cut and transition successful.but money not received by that merchant.I raised a complaint on Paytm 24/7 help After 4 hours a notification showed That complaint fullfilled. But Still now faced