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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Paytm Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .

  • kashi_suraj
    SURAJ CHAURASIA (@kashi_suraj) reported from Mumbai Suburban, Maharashtra

    @Paytm how to talk to your customer care representative. It's important

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.

  • Gaurav26830735
    Gaurav bansal (@Gaurav26830735) reported from Mumbai, Maharashtra

    @Paytm trading to recharge electricity meter through paytm , not taking flat number information. Help me to get that.

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare do you guys really wants to support customer by give 24*7 options or its just fake AI which never respond to customer queries and your customer care don't take complaint where should customer raise queries

  • ravindrasingh75
    ravi digari (@ravindrasingh75) reported from Mumbai Suburban, Maharashtra

    @Paytmcare hey I'm not able to make my postpaid bill payment ..my due date today pls help fast

  • swapneelthakoor
    Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra

    @Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue

  • ChaiwalaSpeakin
    ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, Maharashtra

    Hey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.

  • DevKadu07
    देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra

    @Paytm wrost costumer service in the world.

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired

  • HookahKing6
    Hookah King_official (@HookahKing6) reported from Yashodham, Maharashtra

    @Paytm they are having a third class customer support services they ask me to unblock my account and I send it my all documents like passport other card and my PAN card and my phone bill agent my all documents but they are not supporting me My contact number -8408907228

  • guptarajeshv
    Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...

  • NileshS18312046
    Nilesh Sharma (@NileshS18312046) reported from Mumbai Suburban, Maharashtra

    @PaytmMoneyCare I was finally able to login to my account after 3 months however it'll take 7 more days for you to process my withdrawal request. Care to explain? @PaytmMoney @Paytmcare

  • ColdLavaStudio
    Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra

    @Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?

  • Sk14345981
    SureshK (@Sk14345981) reported from Mumbai Suburban, Maharashtra

    @BCCI @BhuviOfficial @Paytm Hardik Patel took 7 wickets inclusing an 8 run over(6 byes) 49th over in a 200 run chase .Bhuvi gave 18 runs the previous over .9 of 10 past 4 years hes hit in slog overs due to slow pace .In SL series ,he was hit 48 runs last 2 overs by SL tailenders. No Q on his hardwork etc

  • JyothiNirmal
    Jyothi Nirmal (@JyothiNirmal) reported from Mumbai Suburban, Maharashtra

    @Paytm hi, are your wallet services down

  • AAPKaAnupam
    Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, Maharashtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • iamlalit19
    Lalit (@iamlalit19) reported

    @MoCA_GoI @Paytmcare @Paytmcare I m asking about spicejet refund and u are staying about indigo airlines. This type of customer support u r doing

  • yashrathor8
    yash rathor (@yashrathor8) reported

    Worst service ever payment there is no support from never use payment @Paytm @Paytmcare

  • santoshkumar641
    Santosh Kumar (@santoshkumar641) reported

    @Paytm @Paytmcare Unbale to use paytm. I have already written to your CC team, but no resolution has been provided yet. Since I don’t have access to my Paytm ac on my primary device, I’m unable to raise a ticket. Request you to please look into this and resolve it earliest

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @PRADEEP59210375 @Paytm @RBI Dear Customer, request you to DM us feasible time between 10.00Am - 8.00Pm to connect with you, to discuss and address your concern.

  • shubhtimex
    Shubh (@shubhtimex) reported

    @Paytmcare You guys are absolutely careless and only pretending to help. I asked for assistance a while ago, but I still haven’t received any response from your team. @Paytm @Paytmcare #paytmsupport

  • phoolchand6150
    Phoolchand Chaudhary (@phoolchand6150) reported

    @Paytmcare my SpiceJet flight has been cancelled by the airline. I called SpiceJet, and they asked me to contact the booking platform from which I booked the ticket. Please help me with an alternate flight option urgently as I need to travel. Kindly look into this and assist ASAP

  • pardeep_nehra
    Pardeep nehra (@pardeep_nehra) reported

    @Paytmcare What you will assist me. At least don't harras people anymore. I came here to let people know how big pain is for small request on paytm in name of bot. Can't even talk to real customer care.i already uninstall ur app n will sure as much I can do I will.

  • shajada65894051
    shajad ali (@shajada65894051) reported

    @PaytmCare @Paytm @vijayshekhar Terrible service! • 22 Jun: ₹2400 debited from settlement • 28 Jun: Submitted invoice as requested • Customer withdrew dispute at their bank Still waiting for my refund after 2+ months of endless delays. Please credit my amount immediately!

  • yoursharshil
    Harshil Patel (@yoursharshil) reported

    Pathetic service from @PaytmCare I’m trying to cancel my bus booking Order ID: 27509910728, but the app isn’t allowing me to cancel it. I’ve raised the issue through Help & Support, but the ticket is being closed without any resolution. This is frustrating and unacceptable.

  • Thesaurabh_k
    Saurabh Kushwaha🇪🇦 (@Thesaurabh_k) reported

    @Paytm @Paytmcare is it true to reject the paytm postpaid application for just pincode? I have experience the rejection just cz of pincode, is it truly matters. Come to the tier 2 and 3 cities people earn and save more from tier 1 cities people. Tier 2 and 3 people are more disciplined instead of 1. Issue is not application got rejected but the reason is what pincode? Seriously **** !