Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra@Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.
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Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra@Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraHello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!
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Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra@Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.
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Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra@Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.
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Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra@Paytmcare thanks for your help. Refund received 👍
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Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, Maharashtra@Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.
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Navin (@naddymusicc) reported from Thāne, MaharashtraHow many times we need to face your downtime ? I face daily this issue and you guys are so pathetic you tell me to share the screenshot, does your app allowed to take screenshot? Why should I take other's mobile for your issue? Please close my account @Paytmcare @Paytm @RBI
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Babu Shivarkar (@BabuShivarkar) reported from Mumbai Suburban, Maharashtra@Paytm Hi my name is Babu Shivarkar I was taking some money in my Paytm wallet transaction got failed but didn't get in my bank account it's shows it will take 7 working days that's I wanted to be it sometime cause it's a medical emergency please refund it as soon as possible
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brijesh (@sonushelter) reported from Thāne, Maharashtra@Paytm @Paytmcare even after submitting the cancelled cheques and giving all documents, the team at Paytm namely Mr ganesh Bhagwat. Has not cared to even check the bank details properly and this has resulted in problem to me. They have taken advance payments for machines…….
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ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, MaharashtraHey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.
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jatin parmar (@jatinparmar19) reported from Mumbai Suburban, Maharashtra@GooglePay is down today ??? #googlepay thinking of was changing to @Paytm @bharatpeindia for online transaction .
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nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra@Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.
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Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra@Paytm No Reply or help from your costumer care or any executive.
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraTeam @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)
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Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra@Paytm Paytm mat karo !! Kyu ke no customer service! Only limited bot solved your query No one contacted you personally.. worst UPI THAT'S reason other agregator are far better.. Ticket id 22112123060
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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Vikas Pareek (@VikasVixpareek) reported from Thāne, MaharashtraMade a mistake by opting for @Paytmcare for fast tag. My fast tag keeps showing low balance though I have enough. Tried everything but no one seems to be able to help. @Paytm
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Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare your app basically doesn’t have a help feature. The bit is beyond pathetic. Used to advocate you over gpay etc. order 202208141123440046 didn’t get cash back as offered in Social Carter Road. No way to even contact. Just not says here is discount to macD
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Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra@Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mohd Samsuddin (@Samsud_) reported@Paytmcare @Paytm even when customer care called the moment I said I wanted to deactivate the Soundbox the call was disconnected. Another representative called back I explained everything again and I was told the issue was resolved but nothing was actually done I'm still being charged every month
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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Abu Qumar (@QumarShaikh) reported@Paytmcare If the merchant received the payment, share a settlement/transaction ID or proof I can show them. Why should the customer keep running between Paytm, the bank & merchant? I paid via Paytm—please coordinate with your merchant and resolve it. Ref: 619609903653
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Human First (@venkat1962) reported@AnuragC1106 @Paytm dump paytm and for Gpay...problem solved
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Aakash Goyal (@AakashG0yal) reportedMaybe @Paytmcare @PaytmCheckin @Paytm should rename "Customer Care" to "Customer Ignore." It's been 10+ hours with zero response. Is acknowledging a customer's refund query really that difficult? Still waiting for an update on Booking ID: 27255988499.
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Aiden ahmed (@GameDoor3) reported@Paytmcare is there any problem with my number I am not able to login it keeps saying something went wrong This number +91 9678377020
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AV (@Indianyouthh) reported@Paytm @vijayshekhar @GaurRipunjai Please help me to get this matter got short!!!!
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Manisha Jha (@manisha20jha) reported@Paytm why u r cheating ur customer. I made two transactions from ur app by UPI lite and both the transactions have failed and now ur customer executive is saying payment is successful.Ur executive even disconnected the call without giving any solution
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IndusInd Bank (@MyIndusIndBank) reported@mansoorrocks786 @Paytm Dear customer we apologize for the inconvenience caused. We Would request you to kindly coordinat with PAYtm team for any concern regarding PAYtm FD account.
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Bhola (@Arpit0717) reportedPls help me recover my ₹315.05 from @KibiSports . I placed a prepaid order #10548 on 4 July, but after 2+ weeks there's no product, no response to emails, and all contact nos. are inactive. Please raise a UPI dispute and help me recovering my money. @Paytmcare @bankofbaroda