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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • Paytm generated 2 outage signals in the last 24 hours around Ahmedabad, including 0 direct reports.
  • The most recent signal from this area was received May 10, 8:04 AM GMT+5:30.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Ahmedabad, Gujarat

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Ahmedabad, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 10: Problems at Paytm

Paytm is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ahmedabad, Gujarat

The most recent Paytm outage reports came from the following cities: Ahmadābād, and Ahmedabad.

CityProblem TypeReport Time
Ahmedabad Withdrawals 2 months ago
Ahmedabad Transactions 1 year ago
Ahmedabad Transactions 2 years ago
Ahmedabad Transactions 2 years ago
Ahmedabad Transactions 2 years ago
Ahmedabad Login 2 years ago

Nearby cities with recent reports

Ahmadābād

3 recent signals

21 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Ahmedabad, Gujarat

Latest outage, problems and issue reports in Ahmedabad and nearby locations:

  • Aaynish_2_4_20
    lucky (@Aaynish_2_4_20) reported from Lal Darwaja, Gujarat

    @Paytm My Aadhar Card number linked to someone else's Paytm mobile number so how's this possible please explain and resolve my issues My paytm Registered mobile number is +91 6358291703

  • HariswarBSuru
    Harishwar B Suru (@HariswarBSuru) reported from Lal Darwaja, Gujarat

    2 suggestions are there if you can apply (online ticket booking) 1. Bus number is not there, too much problem to find the bus. 2. At the time of booking place is different as compare to actual sitting arrangement of bus. @Paytm @Paytmcare @gsrtc_official

  • khuswand91
    𝑲𝒉𝒖𝒔𝒘𝒂𝒏𝒅 𝑵𝒂𝒊𝒅𝒖®️🇫🇯🇺🇦 (@khuswand91) reported from Lal Darwaja, Gujarat

    @Paytmcare please help me out here, I an unable to topup my Paytm wallet using my SBIBDebit card. It say OTP/Password verification has failed.

  • Sanket_A_Patel
    Sanket A. Patel (@Sanket_A_Patel) reported from Lal Darwaja, Gujarat

    @Paytmcare Thanks for your speedy response. Waiting for positive solution of my issue regarding cancellation refund. #Jay_Bharat

  • patelchirag88
    CHIRAG PATEL (@patelchirag88) reported from Lal Darwaja, Gujarat

    Please tell how much patience is needed for my #Fastag @Paytm @Paytmcare @PaytmCybercell @PaytmBank @PaytmMall or whoever at #paytm but please resolve my issue or refund my money @MORTHIndia

  • Hardychavda43
    Hardik Chavda (@Hardychavda43) reported from Lal Darwaja, Gujarat

    @PaytmMoney @Paytm one of the worst customer service experiences. I will uninstall this app soon and would insist to others for the same. Highly unprofessional

  • HET813
    HET JODHANI(JUSTIN) (@HET813) reported from Daskroi, Gujarat

    The E-SIM UPI ACCOUNT verification is working with @GooglePayIndia , kindly see the issue why can’t it work with you !!!@Paytm @MobiKwik @AppleSupport @UnionBankTweets @UPI_NPCI

  • Vinitshah5884
    Vinit Shah (@Vinitshah5884) reported from Lal Darwaja, Gujarat

    @Paytm I have been waiting on call for call support from UPI department. No one is picking up. 24*7 call support, my ***!

  • pendsey
    Aaditya Pradyumna Pendse (@pendsey) reported from Lal Darwaja, Gujarat

    @Paytmcare hey I have a balckberry keyone where I am not able to login to Paytm please help

  • dharmindesai
    Dharmin Desai (@dharmindesai) reported from Daskroi, Gujarat

    @Paytm My account signuped right now saying need documents and decoration we given all one months ago today sent number I want to dial this to recover my account which number is out of service so I am not able to recover my account as well as fastag. 9426940044

  • ChauhanJaypal15
    Jaypalsinh Chauhan (@ChauhanJaypal15) reported from Lal Darwaja, Gujarat

    @Paytm @vijayshekhar Time to time paytm postpaid bill pay even due charge ,every month more than more bill due charge.. wrost service

  • Vinitshah5884
    Vinit Shah | VSPORTS (@Vinitshah5884) reported from Lal Darwaja, Gujarat

    Hi Team @Paytm , Kindly look into the refund process. Order ID:- 18124539124 Due to some technical issue your 24x7 Help support is not working hence i had to choose this mode.

  • YoutuberPrem20
    Prem Rupchandani (@YoutuberPrem20) reported from Lal Darwaja, Gujarat

    @Paytm @Paytmcare it is your duty to solve the issues, Get back to the queries and being answerable to all the queries. How much time is enough for the resolution of an issue ? This needs to be clear on urgent basis. How much time your team will take to respond ?

  • Monu_techguru
    Monil Shah (@Monu_techguru) reported from Lal Darwaja, Gujarat

    Hi @Paytm I have done a recharge and it has been more than 20 hours still the status showing is recahrge pending. I messaged paytm team from the app itself but didn't get any resolutions of my concern.Can you please help me to solve my problem and get my recharge done @Paytmcare

  • PancholiNaina
    Naina Pancholi (@PancholiNaina) reported from Lal Darwaja, Gujarat

    @Paytmcare You should try to be specific in your app so that we don't have to use social platforms to resolve our problems. Please check dm

  • kartikgiri97
    Kartikgiri Goswami (@kartikgiri97) reported from Daskroi, Gujarat

    I'm using @Paytm since more than 6 years but this time I'm totally fed up with your service. I'm trying to cancel my bus tickets since a week. Even my journey date has been passed. But all I'm getting from your side is 'WAIT'. I guess you want your customer to leave your platform

  • AmishL1
    Amish L (@AmishL1) reported from Lal Darwaja, Gujarat

    @Paytm @Paytmcare @PaytmBank if anyone have time to check the issue i am complaining then pls resolve.even the worst service can not be explained in words

  • ChiragSRaval
    Chirag S Raval (@ChiragSRaval) reported from Daskroi, Gujarat

    Hey @Paytmcare since 1 year I have tried to reach on your customer care for issue in my postpaid credit balance ,no one help me, why outstanding is 0.37 and available limit is 6999.63 , Please resolve this ,i am unable to use this benefits. #Paytm @Paytm

  • shashanksol
    shashank solanki (@shashanksol) reported from Daskroi, Gujarat

    @Paytmcare it is very difficult to get problem solved with Paytm... No one listens.

  • Anil_Indian66
    ANIL (@Anil_Indian66) reported from Daskroi, Gujarat

    @ETNOWlive @Paytm @NewIndAssurance Retail investors are less informed but why did MFs like #Mirae and #ABSL_MF invest in highly priced IPO. Retail investors invest MF for better investment, not to support highly priced IPO.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @Paytmcare @Paytmcare Hi, whats an update on this. As im worried too much about this. Help do the needful at the earliest

  • rupeshd85371417
    Rupesh Dwivedi (@rupeshd85371417) reported

    @Paytmcare Hi team, can you please update the status. I don't see any issue created for this request. You are holding customer money for no reason. Please let me know if any info is needed from my end to expedite this issue. @Paytm @vijayshekhar

  • ChetanShet48541
    Chetan Shetty (@ChetanShet48541) reported

    I ordered Amul icecream from Swiggy and applied for the paytm coupon which mentioned flat 50 rs cashback but still it's not credited and the part is Swiggy customer service team is not responding properly as usual, worst customer service ever @SwiggyCares @Swiggy @Paytm

  • SarikaRaj257522
    Sarika Raj (@SarikaRaj257522) reported

    @Paytmcare That’s what I want to contest hence my post. The resolution you provided is that you washed your hands off stating that that gift card has already expired and my reasoning is my gift card was not available for me to use for 6 months because of glitch at ur end.

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @vijayshekhar Wow you are making money by simply doing froud with your customer not showing the policy and charge high amount @Paytmcare chor ho sab

  • john_udit
    Udit John Archer (@john_udit) reported

    @Paytmcare It's been more than 24hrs I'm still Unable to Login & unable to use the app when it will b resolved? I need to talk to a customer care support executive now

  • itsme_vineela
    Vineela Sushmitha (@itsme_vineela) reported

    @Paytmcare Update: @Paytm customer support finally called me regarding my unresolved ticket. What’s concerning is the complete contradiction in responses. 1. Initially, Paytm’s chatbot clearly confirmed that the transaction had failed and the ticket was auto-cancelled.

  • Abdulsamad2011
    Abdul Samad (@Abdulsamad2011) reported

    @Paytmcare still waiting for response. How many years,months,weeks,days u need just to resolve a simple issue @Paytm

  • Rohan__0212
    Rohan (@Rohan__0212) reported

    Worst service in India by @PaytmBusiness Complaint Date- 28 March, 2026 Ticket No.- 500008198418 The complaint is not solved till now and the whole customer service are making excuses daily. More than 1 month passed. Worst Service in pos payment. @Paytm @PaytmBusiness

  • P1J0x
    P1 J0x (@P1J0x) reported

    @Paytmcare The code remains completely unused and unredeemed. I request Paytm to reconsider the case from a customer experience perspective