Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, website and transactions.
- Paytm generated 0 outage signals in the last 24 hours around Mahape, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mahape, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mahape, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Paytm
Paytm is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Mahape, Maharashtra
Latest outage, problems and issue reports in Mahape and nearby locations:
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, MaharashtraHey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!
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Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra@Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro
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FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra@vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP
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Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, MaharashtraHey @Paytm 👋 Your app is down... #Paytm #paytmdown
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Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, MaharashtraWhat's the issue with @Paytm @Paytmcare ?? My money is stuck since 3 days & still they're not taking any action ? Can I file a law suit ? Plz suggest
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Hookah King_official (@HookahKing6) reported from Yashodham, Maharashtra@Paytm they are having a third class customer support services they ask me to unblock my account and I send it my all documents like passport other card and my PAN card and my phone bill agent my all documents but they are not supporting me My contact number -8408907228
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Manish Ramjiyani (@ManishRamjiyani) reported from Panvel, Maharashtra@vijayshekhar Vijay sir? Is there any way to contact customer care service for a transaction which happens through PAYTM? Call and Chat are automatic, not getting help! @Paytm
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We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra@Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.
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Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue
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Sandeep Dayal (@Sd1204y) reported from Mādauli, Maharashtra@Paytmcare @Paytm I cannot leave my work and keep searching option to contact you guys as I know your AI won't let me do it. Connecting support is a heck of task. Please let me know how to deactivate Paytm postpaid services as I am unable to find an option on your application.
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Lalit Ramchandani (@lalit1717) reported from Ulhasnagar, Maharashtra@Paytmcare even after so many reminders paytm is not terminating my Soundbox services as it is not working since long time, i am being charged monthly charges without usage @RBI plz look into this
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, MaharashtraI don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??
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Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, Maharashtra@RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.
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Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra@Paytmcare PINcode - 400053 . None of your verification address seems to be valid or work . Pls help with the present working addresses
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Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra@Paytmcare thanks for your help. Refund received 👍
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Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, MaharashtraFor a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra@paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .
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Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra@Paytmcare @Paytm Ticket Number: 22089451271 Please resolve the issue. I'm trying to contact u for the same which is of no use....
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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dhax007 sign 🧡 (@daraji_dhaval) reportedHi @Paytmcare , I'm not able to access my paytm payment bank account. can you please help me here? @Paytm @PaytmBank
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Mohit Verma (@MohitVe74672466) reported@Paytm Tell me one thing while going to your help and contact section you deployed AI, Which is part of your expense cut off but this AI is useless because he cannot understand my problem and when i told him to tell your agent to call back he is still not doing
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vikram attorney (@vikram140gulati) reportedFor you Rs 4251/- is a small amount and it got swindled on your platform from my wallet - for me it's a fraud committed on me and I want you @Paytm to reimburse me the above amount of Rs 4251/- all commercial or public sector banks compensate/reimburse their customers in case a fraud is reported by customer I expect you to reimburse me the above amount asap - Regards Vikram Gulati Senior Advocate SupremeCourt- 1st reminder
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ZAID LALA KHAN (@zkhan7952) reportedPaytm is a massive fraud. They took the money from my business transactions and have caused severe financial distress for months. No support, no real reason—just empty delays. This needs to be addressed legally.” @Paytmcare @PaytmBusiness @RBI
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Garvit Goyal (@garvitgoyal31) reported@Paytmcare @PaytmBusiness card machine not working since 2 months. Raised complaints multiple times. No response. Field executive calls and abuses and harrases. Please resolve at earliest. Worst service. Ticket id-500009072486, 500009267389
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Naveet Bali (@BaliNaveet) reportedDear @Paytmcare, ticket # 1579410 has been pending for far too long. No resolution, no meaningful response, and endless waiting for what should have been a simple issue. Kindly prioritize this and provide a resolution at the earliest. #CustomerService @PaytmMoney @vijayshekhar
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Vikas Yadav (@VikasYadavA2Y) reportedHey @PaytmCare, we're struggling to get a refund for a cancelled @IndiGo6E flight! Indigo refunded the amount, but it's stuck with Paytm. Your app's customer care isn't helpful. Please assist! Booking ID: 26993710263 PNR: WF3FKK BOM to VNS on 12 May 2026. it’s been Month.
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STRAY CAT (@imkiwifruit) reportedWhat kind of service does indigo provide they are so irresponsible!!! My mother who has a surgery tomorrow needs to go to chennai today i booked a ticket through @Paytm but there’s a letter mistake. Upon asking @IndiGo6E they are refusing to correct it.
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Abhishek (@Abhis2309) reported@Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?
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Avux Chemicals India🇮🇳 (@AvuxChemicals) reported@Paytm Don’t use the payment for @npclgrnoida electric meeter recharge payment because your payment debit but paytm and NPCl will give the credit next 3-4 days, they will use your money and you will struggle for credit & then chase to thier customer care !! It’s too poor service