Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mahape, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mahape, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mahape, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mahape, Maharashtra
Latest outage, problems and issue reports in Mahape and nearby locations:
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra@Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.
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Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra@Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!
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Lalit Ramchandani (@lalit1717) reported from Ulhasnagar, Maharashtra@Paytmcare even after so many reminders paytm is not terminating my Soundbox services as it is not working since long time, i am being charged monthly charges without usage @RBI plz look into this
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Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraTeam @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)
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Sᴜᴢᴀɴɴᴇ Bᴇʀɴᴇʀᴛ (@suzannebernert) reported from Mumbai Suburban, MaharashtraHey @Paytm 👋 Your app is down... #Paytm #paytmdown
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??
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Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, Maharashtra@RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.
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Halim Ansari (@ihalimansari) reported from Yashodham, MaharashtraHi, @Paytm I want you to stop sending notifications on my WhatsApp or tell me the process where I can deactivate the WhatsApp notification service.
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Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare your app basically doesn’t have a help feature. The bit is beyond pathetic. Used to advocate you over gpay etc. order 202208141123440046 didn’t get cash back as offered in Social Carter Road. No way to even contact. Just not says here is discount to macD
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Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra@Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service
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Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra@Paytm But we don't have customer care number 🤠🤠
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Dev (@Devjyotiddev) reported from Mumbai Suburban, Maharashtra@Paytmcare Appreciate your support. Amount had been credited in account
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Ranjit Tulswani (@RanjitTulswani) reported from Mumbai Suburban, Maharashtra@Paytm Dear team my account is Blocked for unknown reason I tried reaching the customer service with no help please unlock my account. Mobile no Accosiated wid account is 9920289818 Ticket id 3185366182
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BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP
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Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra@Paytmcare What is your customer care number??
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Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra@Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.
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Vignesh G (@turbocharged_26) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare I have been trying to close my paytm postpaid account since 2 months. Your customer care is also not proper. No way to connect to customer care agent. Because of this postpaid account it is affecting my credit report. Please deactivate my account.
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Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra@Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help
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kanji (@kanji10805598) reported from Thāne, Maharashtra@NPCI_BHIM @Paytm @UPI_NPCI upi network down ?
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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SIAD - SG Institute Of Art & Design (@SgSiad95130) reportedRefund issue not resolved. LPG booking was cancelled but refund of ₹933.5 is still not received. It is showing "refund failed" in the system. Tried contacting agency but no response. Please look into this urgently. @Paytm @IndianOilcl @IndaneGas #RefundIssue #Indane #Paytm
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Parminder Singh (@pammi472) reported@PaytmTravelCare @Paytm @Paytmcare I am writing to formally escalate a refund issue that has been pending since 10 February. Despite multiple follow-ups, the issue remains unresolved. This delay is unacceptable. Ticket id: 200010623387
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ADITYA KR SAROJ (@ADITYAKRSA56622) reportedUnacceptable delay in resolving my issue (TKT-251279). No proper response, only “wait” messages. Kindly resolve immediately or I will escalate to Reserve Bank of India and other authorities. @Paytmcare @Paytm @paytminsbroking
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Aakarsh (@gatzieee) reported@Paytm @Paytmcare Can you please help me withdraw money from my Paytm wallet. It says I have to update my KYC but it is no longer allowed when I proceed to do it.
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Z (@MindfulDadVibes) reported@Paytmcare I think you don't understand simple english. No help is provided so far. I still didn't get my upi lite balance. Would advise everyone to uninstall Paytm and switch to another upi app.
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Er Humam Ahmad (@HumamAhmad007) reported@Paytm Hello Sir While Using Any recharge and bill payments service such as Credit card Bill payment and other Below Error occurs 'Sorry This Transaction is Declined By Risk Reason' Mob -8445792550
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Pk Sharma (@sharma1572975) reportedMera sound box deactivate krwana h Please help me @PaytmBusiness @Paytmcare @
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Roni Seakh (@RoniSeakh197) reported@Paytm @Paytmcare I have been requesting to deactivate my Soundbox (ID: 868278080283065) for many days. Customer care is not taking any action and only saying "ticket raised". This is very frustrating. Please deactivate it immediately. @PaytmBusiness
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KABIE (@cjhones75) reported@Paytmcare How can you say that my issue is resolved when I cannot still login to paytm in the second workspace. If you guys cannot fix it, then please accept that you are technically not capable of providing solution. Please don't lie.
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𝗖𝗔 𝗔𝗠𝗔𝗡 𝗕𝗔𝗛𝗟 🚨 ᵀᴹ (@Khushhua20) reported@Paytm @Paytmcare Cashback of ₹30 not credited for my Swiggy Instamart transaction (₹219 on 09 April 2026, UPI Ref: 300470829732), despite applying the offer at checkout. Your support is giving inconsistent explanations and has not shared clear T&C.