Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mahape, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mahape, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mahape, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mahape, Maharashtra
Latest outage, problems and issue reports in Mahape and nearby locations:
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Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra@Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart
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Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra@Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?
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Jayesh Jain (@2cf0bb4605724fc) reported from Mādauli, MaharashtraMachine is been returned on 12 may 2022 and money was supposed to be returned back by 10 working days. But still haven’t received money after EDC was been picked up @Paytm @Paytmcare
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ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired
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Nilesh Sharma (@NileshS18312046) reported from Mumbai Suburban, Maharashtra@PaytmMoneyCare I was finally able to login to my account after 3 months however it'll take 7 more days for you to process my withdrawal request. Care to explain? @PaytmMoney @Paytmcare
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Anwar Baakza (@AnwarBaakza) reported from Panvel, Maharashtra@Paytmcare The registered Mobile Number is 8850568883. I am a postpaid customer with credit limit of Rs.2500. However, I am unable to use it while paying at any shop.
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Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra@Paytm video kyc not working from 2 months. It always says that all operators are busy. This is nonsense how can someone be busy for 2 months. Rectify this immediately stop making fool of customer. #rbigovernor
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Common Indian Man (@manojtjha) reported from Mumbai Suburban, Maharashtra@Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..
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Anwar Baakza (@AnwarBaakza) reported from Panvel, Maharashtra@Paytm what is your customer care number? I have issues with Paytm postpaid.
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Yadav Deepak (@yd311938) reported from Mumbai Suburban, Maharashtra@Paytmcare @SridharVarun Please contact on this number 7021170474. You Paytm you can't help anyone that's why your share price also goning down
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nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra@Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.
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BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraTeam @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra@Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.
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We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra@Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.
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Hookah King_official (@HookahKing6) reported from Yashodham, Maharashtra@Paytm they are having a third class customer support services they ask me to unblock my account and I send it my all documents like passport other card and my PAN card and my phone bill agent my all documents but they are not supporting me My contact number -8408907228
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Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue
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BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare do you guys really wants to support customer by give 24*7 options or its just fake AI which never respond to customer queries and your customer care don't take complaint where should customer raise queries
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Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...
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Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, Maharashtra@RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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आश्क़ (@AnushreeRunjhun) reported@Paytmcare My question is you are luring people with upto rs 400 cashback on a minimum spend of rs 150 , where a customer shops for rs 5400 and more , you still give them rs 5 cashback? What are you trying to do here ? Lure the old customers who left you 4 such low level marketing gimicks?
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Vikas Sharma (@Vikass_BJP) reported@Paytmcare Getting no response for refund from last 12 days bloody mother ****** paytm team Bloody **** on you
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v@! (@vaisays) reported@Paytmcare Because Airtel has not given the benefit of recharge how ? My number is not working
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Lalit Sharma (@LalitSh76342433) reportedIt has been 6 months since I closed my Paytm fastag but wallet balance and security deposits hasn't been transferred to my bank account. Can you look this matter? It is really disappointing that there isn't any customer care number that is working @PaytmBank @Paytm @Paytmcare
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Adil Faizi (@adeel9026) reported@Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for
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Ayyappan (@ayyappan_pal) reported@Paytmcare I sent the message , still no solution , is this a way @vijayshekhar paytm treats the customer??? A simple phone call will solve all the issue, but you people intentionally making us to wait for months
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SangramKeshari Barik (@sangram3773) reportedDear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik
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AVK🤩 (@ajitvarma94) reported@Paytmcare @Paytmcare its already more than a week you said ill get a link for payment never i got, even i called the customer care many time they will say the same again wait for the link, is there any process really set up by paytm to handle such cases at all? No one has any clarity
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Harry putter (@Harryputteronly) reportedPaytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm
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unmask (@soilairwatersky) reportedI m unable to login in my paytm app @Paytmcare