Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and login.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mahape, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mahape, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mahape, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Paytm
Paytm is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Mahape, Maharashtra
Latest outage, problems and issue reports in Mahape and nearby locations:
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Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra@Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm
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Nilesh Sharma (@NileshS18312046) reported from Mumbai Suburban, Maharashtra@PaytmMoneyCare I was finally able to login to my account after 3 months however it'll take 7 more days for you to process my withdrawal request. Care to explain? @PaytmMoney @Paytmcare
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Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra@Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.
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anirudh agarwal (@anirudh29523860) reported from Mādauli, MaharashtraHello, I have been trying to connect with paytm team for paytm soundbox issue I am facing at my restaurant but there is no response from team and soundbox is not working since more than a week now. Device Id- IMEI- 868960063171264 @Paytm @Paytmcare
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Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra@Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, MaharashtraI don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare
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Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...
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Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra@Paytm Paytm mat karo !! Kyu ke no customer service! Only limited bot solved your query No one contacted you personally.. worst UPI THAT'S reason other agregator are far better.. Ticket id 22112123060
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Dev (@Devjyotiddev) reported from Mumbai Suburban, Maharashtra@Paytmcare Appreciate your support. Amount had been credited in account
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Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra@Paytmcare thanks for your help. Refund received 👍
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Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, MaharashtraHey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra@Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.
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Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra@Paytm @Paytmcare @PaytmMoney I started receiving collection calls and I kept saying that the billed amount is wrong. There is no customer redressal mechanism on your app or over phone (3/10)
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Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, Maharashtra@TmPreet @Paytm Without printer device will not need much service support.
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Common Indian Man (@manojtjha) reported from Mumbai Suburban, Maharashtra@Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..
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Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare Any issues your server ? Or RBI issue. Why Paytm payment Bank service not working?
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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SureshK (@Sk14345981) reported from Mumbai Suburban, Maharashtra@BCCI @BhuviOfficial @Paytm Hardik Patel took 7 wickets inclusing an 8 run over(6 byes) 49th over in a 200 run chase .Bhuvi gave 18 runs the previous over .9 of 10 past 4 years hes hit in slog overs due to slow pace .In SL series ,he was hit 48 runs last 2 overs by SL tailenders. No Q on his hardwork etc
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraHello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!
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Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra@Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Yatindra Jha (@YMJrocks) reported@Paytmcare I have booked a return journey and got confirmation for only one way flight. Pls help. This is urgent as money has already been paid.
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AchyuthReddy (@DathuAchyuth20) reported@Paytmcare Its not one person problem its every ones problem Why cant your marketing team just shut this kind of Messaging
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Shivam Kumar (@ShivamK62214680) reportedVery disappointing. Wrong recharge via Paytm, reported by email immediately. Airtel replied after 7 days saying beyond 3 days no help. In AI era, such cases can be prioritized—unless there’s no intent to help. @airtelindia @Paytm
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Satyendra yadav (@Satyenderrr) reported@Paytmcare I’m unable to complete VKYC for my Paytm Payments Bank account. My name was earlier “Satyender Yadav” but now updated to “Satyender”, due to which VKYC is failing. Please assist in resolving this issue at the earliest.
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Pankaj Singh (@PankajSinghps54) reported@Paytmcare @vijayshekhar My vijay shekhar, first off all i am telling you your customer care no 24x7 is not working it came switched off in a day time and in late evening busy. I had done one transaction it is failed but still refund not credited in my account. See ur service
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Nischay Kumar (@Nischay_K3) reported@PaytmTravelCare Either resolve my issue asap else I will raise complaint @Paytm @PaytmTravelCare
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Mohit Gupta (@mohit8791) reported@PaytmBusiness @Paytmcare very bad service &support it has been more than month asked for EDC Machine no one called or even visited raised ticket 4 times - 500007767470,500007661006,500007538577,500007257778 how you are providing services and worst one not able to call support
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AchyuthReddy (@DathuAchyuth20) reported@Paytmcare Its not one person problem its every ones problem Why cant your marketing team just shut this kind of Messaging
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Saurav Dutta (@sauravdutta84) reportedI booked a flight ticket on 7th April 2026 for my brother, but mistakenly entered the name as Kesar Lama instead of Keshar Lama. The travel date is 22nd April 2026, and the issue is still unresolved. Kindly request you to correct the name at the earliest. @Paytm @Paytmcare
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Ansuman Mishra (@Ansuman30324200) reportedAbsolutely unacceptable service by Paytm. Despite multiple follow-ups, there has been ZERO response on my refund. Ticket IDs: 200011257375 & 200011295667 Airline has already processed the refund to you. why delay? Stop holding customer money and take accountability. @Paytm