Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Chembur, including 0 direct reports.
- The most common problems reported in this area mention Website.
- Website (100%)
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Chembur, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Chembur, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Paytm
Paytm is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chembur, Maharashtra
The most recent Paytm outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Website | 11 days ago |
|
Mumbai
|
Login | 4 months ago |
|
Mumbai
|
Transactions | 5 months ago |
|
Mumbai
|
Transactions | 1 year ago |
|
Mumbai
|
Login | 1 year ago |
|
Mumbai
|
Transactions | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near Chembur, Maharashtra
Latest outage, problems and issue reports in Chembur and nearby locations:
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Dev (@Devjyotiddev) reported from Mumbai Suburban, Maharashtra@Paytmcare Appreciate your support. Amount had been credited in account
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Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra@Paytm @Paytmcare @PaytmMoney Give me a proper customer care phone number that isn’t an IVRS or an email ID to address my complaint related to Paytm Postpaid. I do not have any dues; yet your harassment continues. I have DM-ed extensively, so please don’t ask me message.
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Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraTeam @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)
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Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra@Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!
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Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra@Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra@Paytm No Reply or help from your costumer care or any executive.
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Yadav Deepak (@yd311938) reported from Mumbai Suburban, Maharashtra@Paytmcare @SridharVarun Please contact on this number 7021170474. You Paytm you can't help anyone that's why your share price also goning down
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Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, Maharashtra@Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.
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Abhishek Pandey (@Abhishe46525587) reported from Mumbai Suburban, MaharashtraI have completed my rent payment via Paytm rent payment. Done it 50 hours still not credited money in landlord account. Talked to customer care 4 times in 50 hours but those people are saying there is no service for rent payment. Help me. @Paytmcare @vijayshekhar @PaytmBank
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Navin (@naddymusicc) reported from Mumbai Suburban, MaharashtraI am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH
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Satish Jaiswal (@SatishJ81043596) reported from Thāne, MaharashtraSame problem with Bharat pay Now today i trying to setal my amount 700 this amount has bin not credited in my account total 5700 is pending from your site your service is a very bad service.... Compair to Paytm @Paytm pay is provided very good service shame on you @Bharat_Pay
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brijesh (@sonushelter) reported from Thāne, Maharashtra@Paytm @Paytmcare even after submitting the cancelled cheques and giving all documents, the team at Paytm namely Mr ganesh Bhagwat. Has not cared to even check the bank details properly and this has resulted in problem to me. They have taken advance payments for machines…….
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Pradeep Shingade (@Shingade_Deep) reported from Mumbai Suburban, Maharashtra@Paytm After doing KYC also my paytm wallet is showing inactive. Also I am not able register complaint for same. The selfie verification is not working on application as well. Request you to kindly help me and assist me on this.
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Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra@Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.
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Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, MaharashtraWhat's the issue with @Paytm @Paytmcare ?? My money is stuck since 3 days & still they're not taking any action ? Can I file a law suit ? Plz suggest
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Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, MaharashtraHey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!
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RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra@Paytmcare Need help to get the refund
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Navin (@naddymusicc) reported from Yashodham, Maharashtra@Paytm @PaytmBank kindly cancel my mandate of 4999₹ which was accepted yesterday, due to your application glitch I'm unable to find the same.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Chavaria (@vishalchavaria7) reported@Paytmcare Yes I am ready for its but try to resolve my problem ASAP
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Dinaish Lunkad (@dineshlunkad) reported from Ahmadābād, Gujarat@Paytmcare I didn't recd any help in DM @vijayshekhar
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sushant shetty (@ImSShetty) reported@Sahilra90168715 @Paytmcare @official07rajat Team unable touse paytm food wallet while doing payment or check balance being facing this issue from last 3-4 days kindly check and respond
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Ashwinkumar Pandey (@Gabbar1702) reported@Paytmcare We have still jot received any support from @Paytmcare or @flyspicejet on this matter. The operational incompetence of SpiceJet and the systemic failures of Paytm’s service ecosystem represent a staggering betrayal of consumer trust that borders on professional negligence.
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Ali Momin (@AliMomin454485) reported@Paytmcare It's a complete and utter deception and misleading the customers. There should be regular check-ins for hygiene and sanitation on every agency. I will be reporting this to the consumer court, if the issue is not resolved
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Rajiv (@Rajiv_Realid) reported@Paytmcare You guys just replied to me the issue is resolved. Are your employees drunk while responding here? @Paytm
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Pradeep Bari (@PradeepBari5) reported@Paytmcare Dear Customer Support, I did not want the data pack, but the amount has been deducted from my account. Kindly help me process the refund as soon as possible. Please look into this issue at the earliest. #Paytm #Refund #CustomerSupport
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Piyush Ranjan (@oopspiyush) reported@Paytmcare i had my account in paytm payments savings Bank and some money was there now when I want to withdraw I'm unable to . I'm unable to login even in payment savings app. Please help
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Abhishek Harwani (@_Human_Male) reportedTried @Paytm Help & Support. Their AI chatbot resets the conversation every time. Asked for a human agent. It said "connecting you." Chat has been cold since. This is what passes for customer support in 2026.
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Rajiv (@Rajiv_Realid) reported@Paytmcare Then why did you state in your last message that the offer expired on 30th April 2026? The screen shot I shared before clearly stated it's open till 12th May. I will wait this out for 24 hours and then if no resolution is provided, I will file for deficiency of service.