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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Civil Lines, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Civil Lines, Delhi

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Civil Lines, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Civil Lines, Delhi

The most recent Paytm outage reports came from the following cities: New Delhi.

CityProblem TypeReport Time
New Delhi Transactions 1 month ago
New Delhi Login 1 month ago
New Delhi Transactions 1 month ago
New Delhi Mobile App 1 month ago
New Delhi Mobile App 1 month ago
New Delhi Mobile App 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Civil Lines, Delhi

Latest outage, problems and issue reports in Civil Lines and nearby locations:

  • AmardeepTanwar7
    Amardeep Tanwar (@AmardeepTanwar7) reported from New Delhi, Delhi

    @Paytmcare @Paytm I think you are just here to take money no responce on helpline or on site Good work team no filling a report so you can check after that.

  • Rajabarun1
    @Rajabarun (@Rajabarun1) reported from New Delhi, Delhi

    @Paytmcare My postpaid account is not working and i want to talk to customer care. Please help me.

  • justpankaj4u
    Pankaj Kumar (@justpankaj4u) reported from New Delhi, Delhi

    @Paytmcare Still no any action from Paytm Very very poor customer service??????

  • deepuMadhavan
    deepu madhavan (@deepuMadhavan) reported from New Delhi, Delhi

    .@Paytm what is wrong with u How can u provide payment gateways to fakes and scam companies? They take money via paytm and vanish worse there is no option for us ro@report these apps. Help users retrieve lost money and catch these scammers

  • miteshkunwar90
    Mitesh kumar (@miteshkunwar90) reported from Delhi, Delhi

    @Paytmcare 3 working days in how many months please tell open

  • nilesh_karnani
    Nilesh Karnani (@nilesh_karnani) reported from New Delhi, Delhi

    Multiple DM's and tweets still no replies @Paytm Kindly help ASAP

  • vishalmbachawla
    Vishal Chawla (@vishalmbachawla) reported from Delhi, Delhi

    @Paytmcare horrified experience due to unnecessary pop-up in app. Need to fix without delay and on priority

  • sumitrajput11
    Sumit Rajput (@sumitrajput11) reported from New Delhi, Delhi

    Added 20000 from my slice credit card through paytm rent payment, paytm showing sucessful transaction but not get in my bank account please help @Paytmcare @sliceit_

  • amitsablok
    Amit kumar sablok (@amitsablok) reported from New Delhi, Delhi

    @OfficialDMRC @Paytm @Paytmcare it's been 24 hrs and issue not resolved yet.. Shared u payment snapshot in DM as well

  • harshitraj1444
    HARSHIT RAJ KUMAR (@harshitraj1444) reported from New Delhi, Delhi

    @Paytm @Paytmcare fastag is not working from last 30hours and no body is responding

  • DhruvBa38465329
    Dhruv Batra (@DhruvBa38465329) reported from New Delhi, Delhi

    @Paytmcare you have said that I didnt picked call and said you have selected zero bag option. PLEASE CALL ME AGAIN OR SEND ME A SCREENSHOT OF YOUR WEBPAGE SHOWING A OPTION FOR SELECTING BAGGAGE, TOTAL FRAUD THere is no option to deselect a baggage on Paytm Website. CALL ME BACK #paytmfraud

  • sairahayatkhan2
    Miss Khan (@sairahayatkhan2) reported from New Delhi, Delhi

    @Paytmcare @Paytm I'm unable to activate my wallet and unable to do KYC tried several times.. please help in this regard

  • MrMrVikasSuri
    Vikas Suri I विकास सूरी 🍿 (@MrMrVikasSuri) reported from New Delhi, Delhi

    @Paytmcare u have the worst customer service on record reporting even a fraudulent transaction is not an easy thing. Request someone to reach out or share the right number to call on #AvoidUsingPaytm

  • PunitaS44575106
    Punita Sharma (@PunitaS44575106) reported from New Delhi, Delhi

    HIGH TIME TO UNISTALL @Paytmcare No security No help at the time of fraud.. How your confidential report is out ... No answer @Paytmcare @Paytm

  • RAAZSRIWASTWA
    RAAZ SRIWASTWA (@RAAZSRIWASTWA) reported from New Delhi, Delhi

    Kindly close my Paytm post paid service. Officials always say to DM. But they do not do any thing. @Paytm /@Paytmcare kindly help here.

  • nilesh_karnani
    Nilesh Karnani (@nilesh_karnani) reported from New Delhi, Delhi

    @Paytm , Your 24*7 Support is not even for 7 minutes in true sense. Unable to talk to your customer care executive, even after multiple tries. The chat option doesn't come with human interaction. Kindly help please, I have unlisted queries. ASAP !!

  • aloleeeee
    aloli achumi (@aloleeeee) reported from New Delhi, Delhi

    @Paytmcare i need immediate assistance and your app is of no help.

  • aniladvani66
    anil advani (@aniladvani66) reported from New Delhi, Delhi

    @vijayshekhar what an excellent biz model. Issue shares of the company and then with that money buy the same shares from the same shareholders at steep discount. @SEBI_India as usual vigilant. Meanwhile @Paytm karo.

  • Ambikap72068740
    Ambika prasad (@Ambikap72068740) reported from Delhi, Delhi

    @Paytmcare Your chat system is totally failed for help my recharge still not proceed same on you.

  • sunnymehr_
    Sunny Mehra (@sunnymehr_) reported from New Delhi, Delhi

    @Paytmcare my Paytm payments Bank account is not working please look into this matter i can withdraw the amount but its failed again and again @Paytm @Paytmcare

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • kumarpankaj_pk
    Pankaj Kumar (@kumarpankaj_pk) reported

    @Paytm @Paytmcare : Worse customer care service. First ever experience of such kind of casual approach by any service providers. No proper escalation metric and executive. No sensitivity towards timelines and urgency. Req ID -200012718259, 20012739220 @IndiGo6E -U915QC #Refund

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @Paytmcare under Ticket ID: 200012727553 claiming only a "Gold Voucher" existed. If Paytm refuses to take accountability for misleading UI and incorrect customer support statements, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and RBI Ombudsman for

  • 03_prathamesh
    Prathamesh Bardiya (@03_prathamesh) reported

    @Paytmcare i am not able to book nashik citilinc city bus tickets. Even i tapped on choose city there other options ahmdabad surat goa mumbai but there is no nashik city to choose. Please solve this problem

  • FastLanerCF
    Abhishek Verma (@FastLanerCF) reported

    @Paytmcare issue with Indane Gas booking I booked order from Paytm on 16th August which is still shown pending on paytm app. But the delivery guy is saying my booking has been cancelled by Indane , im not understanding since i cannot book again before 25 days, what should i do

  • sangram3773
    SangramKeshari Barik (@sangram3773) reported

    Dear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik

  • ayyappan_pal
    Ayyappan (@ayyappan_pal) reported

    Worst customer service @Paytmcare @Paytm giving 1 ring missed call and cuts the call, and putting message we tried to reach you, you not picked the call, then what is the purpose of this customer care???? @vijayshekhar

  • EmbedLearner
    Embed Learner (@EmbedLearner) reported

    @vijayshekhar Are you working on any LLM at @paytm

  • FurqanFahmad
    furqan ahmad (@FurqanFahmad) reported

    @Paytmcare @Paytm Neither you are giving any working customer care number nor your resolving the issue.if you want that I stopped using both buisness and personal paytm then it is fine.

  • Naseemahmad7813
    Dr Naseem Ahmad (@Naseemahmad7813) reported

    Good morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm

  • imsgolyan
    Shubham Basant Golyan (@imsgolyan) reported

    @Paytmcare four months already passed how many months more you gonna take.... do you want that we escalate to RBI for this issue