Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Injambakkam, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Injambakkam, Tamil Nadu
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Injambakkam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Paytm
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Community Discussion
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Paytm Issues Reports Near Injambakkam, Tamil Nadu
Latest outage, problems and issue reports in Injambakkam and nearby locations:
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Dhinakar Rajaram 🇮🇳 🚩 (@rdhinakar) reported from Chennai, Tamil Nadu@Paytmcare Yes sir you have responded. But the issue is i haven't received my money yet. This is second or third time i presume I'm facing this issue with @Paytm .
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Lakshmi_Krishna (@Lakshmi90318107) reported from Chennai, Tamil Nadu@Paytmcare @Paytm Dear PAYTM How Can U Share My contact Numbers To Others And How Can U Send OTP To Others To Access My Account I'll Go With Cyber Crime Police Station Or Consumer Court... Begging Bank Or Fraudulent Bank I Ever Seen
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A M Sundar (@Sundar_success) reported from Chennai, Tamil Nadu@Paytmcare In continuation to this message @Paytm is pathetically taking money and not refund it. Customer care is even worse.
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Prasanna Mohan (@itsmepras24) reported from Chennai, Tamil NaduCustomer care is not working, called multiple times. kindly help us sort out this issue. #houseparty #scam @Paytmcare #housepartyhack #Housepartyhacked
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Lakshmi_Krishna (@Lakshmi90318107) reported from Chennai, Tamil Nadu@Paytm RIP My Account Getting Hacked There Is No OTP No, With UPI ID And Phone Number My Paytm Account Getting Hacked With Post Paid Money. Such A Unsecured Bank And Paytm Customer Care Saying That We Are Investigating And We Are Reply To U With In 24 Hours Till Now There No Resp
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Raghul Gunasekar (@RaghulHero2003) reported from Chennai, Tamil NaduAbsolutely Pathethic Not Heard Back from PayTM on my issue, I ordered 2 Fastags and only 1 is added to my account been 10 days since delivery. Issue still not resolved No response from PayTM @Paytm
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Vasu Srini (@Srini14Vasu) reported from Sholinganallur, Tamil Nadu@BCCI @Paytm Such a worst match i seen after so long time. Once Srilanka 5 wickets down then Indian players started their lazy field skills. Don't know who considered Deepak Hooda is an all-rounder.
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Thangaraj Kumaravel (@kumaravelt) reported from Chennai, Tamil NaduVery poor support by @Paytmcare @PaytmBank @Paytm my access to the account is blocked arbitrarily stating there are inconsistent transactions in my account without letting me know the exact nature of inconsistencies. As a customer am I not entitled to know the inconsistencies?
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selvaraj (@rajselvaraj8686) reported from Saidapet, Tamil Nadu@Paytm Double time payment done but customer support no response.Very poor service . My register mobile number 9092026085 Don't use paytm app.Very trouble
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Sandeep M C (@SandeepMC85) reported from Keranaipudchcheri, Tamil Nadu@Paytmcare @Paytm I have waited and followed up one year for refund. You cancelled the ticket only last month March and the refund is yet to be received can you do the needful immediately? What kind of service are you providing to consumers?
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Raghul Gunasekar (@RaghulHero2003) reported from Chennai, Tamil Nadu@Paytm I need a urgent call back from PayTM regarding my Fastag issue been 2 weeks still nit solved even though I sent all the documents. I need it activated by tommorow
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Balasundaram P C (@balapc05) reported from Sholinganallur, Tamil Nadu@Paytmcare Your replies don't help me... I just feel like a bot is replying there.
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@versatile_ankur @Paytm Same thing happening to me. Trust is getting broken with @paytmbankcare going to deactivate my account...
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Saravanan (@ssaravananvlr) reported from Saidapet, Tamil Nadu@Paytmcare : Very worst customer support, are you people are trained to disconnect the call if a customer ask any question? @paytm
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#MiFan Citizen First (@Ampkmailbox) reported from Sholinganallur, Tamil Nadu@Paytm I tried to scan twice when I made a purchase at Adayar anthabahavan both the occasion it failed. It kept on saying check the time and keep in automatic mode. Time had no problem and was kept in auto mode. Next there is no use giving vouchers we don't use. Give general cashback.
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IQLAZ (@siddiqu58695181) reported from Chennai, Tamil Nadu@bharatpeindia @Paytmcare @PhonePe I have requested bharatpe many times to reduce the service charge. But did not listen. Why? Ref mobile no.8056415192
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Lakshmi_Krishna (@Lakshmi90318107) reported from Chennai, Tamil Nadu@Paytmcare Paytm Customer Team Using Cheap Tricks To Encourage Fraudulent Persons. I Think Paytm Taking Shares From Fraudulent Team. Very Good.
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dhilsen (@dhilsen) reported from Chennai, Tamil Nadu@Paytm why would i keep money in your wallet with no interest by UPI. Instead i can UPI to the merchant directly. Charging 2% for adding money via Credit card is not appropriate and your transactions will go down drastically. All the best.
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Krishnan s (@krish74_98) reported from Chennai, Tamil Nadu@Paytmcare @vijayshekhar It's a big 😮 when I saw msg of points expiring and must be a case for many users. Why can't a simple reminder sent to users in advance! This would be customer service 🙄. It's frustrating to loose 😞 #communicationfailure #pointslooser
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Ramesh N (@nramesh001) reported from Chennai, Tamil Nadu@Paytmcare You guys suck at customer care.... I bought a #FAStag 3 weeks back but it's stuck due to some issue. I raised 5 tickets using app but no response. Calls to cust srvc are not being answered. An online business with such poor customer service is bound to fail soon
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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lakshay chand (@ripmybedtimes) reported@Paytm I accedently recharged the wrong number realized after 2 hours can u help me
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Anuja Doshi (@DianaMistr71491) reported@Paytmcare no reply what kind of service is this
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Om Shukla (@OmShukl78340424) reported@Paytmcare Why you didn't share such things on your website when customer buy this?
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Umesh Dubey (@UmeshDub18) reported@Paytm @Paytmcare @HeroFinCorpLtd This issue is still unresolved despite repeated follow-ups. EMI is wrongly shown and deducted as ₹3,421, which does not match the discussed loan repayment ₹15,269/month for ₹3,00,000 over 24 months. Ticket ID 200011338216 is open since 16 Apr
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Joel Joel (@Joel005003) reportedAvoid using @Paytm for bookings. My refund (Booking ID: 26895052700) was initiated on 16 April and still not credited after 13+ days. No proper response despite repeated follow-ups. This is harassment and unacceptable service. RBI complaint filed. Expecting immediate resolution.
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pawan kumar (@pawank_r) reported@Paytmcare @vijayshekhar kindly ask your team to resolve the issue. Information asked is already furnished hours before, no there is no update no response. I am unable to make payments and it's more than 24 hours. Kindly help . @Paytm
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Rohan (@Rohan__0212) reportedWorst service in India by @PaytmBusiness Complaint Date- 28 March, 2026 Ticket No.- 500008198418 The complaint is not solved till now and the whole customer service are making excuses daily. More than 1 month passed. Worst Service in pos payment. @Paytm @PaytmBusiness
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KKinDel (@KulshreshthK) reported@Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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jay (@BinaySomesh) reportedBooked a flight on Paytm and had to cancel getting a refund has been a nightmare. No real customer support, just a useless chatbot that goes in circles with no resolution. No option to talk to an actual person. If you value your time and money, think 2.@Paytmcare @Paytm
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Naveen Bodwani (@NAVEENBODW77392) reported@Paytmcare help to solve my issue regarding my sound box my soundbox charges in 5 min dischrge in 2 min something does not speak payments battery issue sound issue