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Reliance Jio

Reliance Jio Outage Report in Kakkanad, Ernākulam, Kerala

Why is my Reliance Jio service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kakkanad, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kakkanad, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Kakkanad, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 4 days ago
Cochin Internet 4 days ago
Cochin Internet 7 days ago
Cochin Internet 14 days ago
Cochin Wi-fi 20 days ago
Cochin Wi-fi 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kakkanad, Kerala

Latest outage, problems and issue reports in Kakkanad and nearby locations:

  • basilpdas
    Basil P Das (@basilpdas) reported from Nedumbassery, Kerala

    @JioCare ******* network for ever.. I am residing near to International airport Cochin CIAL.. here I cant make a voice call also.. I tried to get your complaint cell to regester a complaint.. then your voice recorded lady told me to **** on 1 for your dads funaral band... fckng

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • Rajparidaoffcl
    Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala

    @TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • SaiKrish_7
    Sai Krishna (@SaiKrish_7) reported from Tripunittura, Kerala

    @reliancejio is down . #reliance #jio

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Parūr, Kerala

    @JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.

  • Baijnath_NAVY
    Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, Kerala

    Worst Jio network at my place @reliancejio @JioCare

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • sureshseagull1
    Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala

    @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • Baijnath_
    Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala

    @JioCare worst network experience in my area Download speed below 100 KB/s

  • kiran1604
    Kiran Nair (@kiran1604) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ramans_26
    raman sharma (@ramans_26) reported

    Jio fiber is using customer's money for 25-30 days they are not installing connections. Rescheduled my request for more then 10 times. If you called then they have no answers. If you mail them they are not addressed properly. @JioCare @reliancejio

  • RaoAnushri
    Anushri Rao (@RaoAnushri) reported from Mumbai Suburban, Maharashtra

    @JioCare Issue is not with calling specific number but with many numbers . I have inboxed you my phone number and address. Kindly improve connectivity, speed and service to how it was earlier

  • ReciprocateGood
    saikumar reddy (@ReciprocateGood) reported

    @JioCare I have tried to DM to get the resolution. I have also escalated to 3 levels in the field team. Simple question what does it take to get a resolution at JIO?

  • Deepika_Bswal
    Deepika (@Deepika_Bswal) reported

    @JioCare @vinaysarda123 Is jio really paying customers security deposit as its customers service stafs monthly salary? Because thats how cheaply you guys work on customer issues.

  • Vnp1992
    V.n malhotra (@Vnp1992) reported

    @JioCare Hello, This location- 802212 network is v poor. Kindly improve network service.

  • Siva31524397
    Siva (@Siva31524397) reported

    @JioCare No proper signal strength in my area Sukkilanatham, Aruppukottai. if you @reliancejio deploy separate tower in this area. You can takeover the existing 400 connections.

  • Hrishi3007
    Hrishi1414 (@Hrishi3007) reported

    Totally fake Internet service @JioCare

  • GuhanMadhavan
    Guhan Madhavan (@GuhanMadhavan) reported

    @JioCare Still no one address this issue

  • indra_jit_sen
    Indrajit Sen (@indra_jit_sen) reported

    @reliancejio SR0000154F4J is addressed by none so far. No broadband connection since yesterday. Called @JioCare & they are absolutely no help. Last time engineer visited after 3 days of raising complain. I am working from home, internet service is must 24/7. No escalation matrix.

  • Deepika_Bswal
    Deepika (@Deepika_Bswal) reported

    @KumarManoj1711 @JioCare @vinaysarda123 Hi Manoj, when it comes to refund these jio customer service wont reply. I have been tweeting since four months and have gotten no response from them! The customer service is getting paid to just respond with some automated tweets. Thats all they do without resolving the issue.