Reliance Jio Outage in Shimla, State of Himāchal Pradesh

Absolutely third class Internet service being given by #JioFiber Internet not working again and this is the third or fourth complaint in a span of few weeks. Don’t know if they even have competent service techs available. @JioCare @reliancejio

@JioCare RELIANCE jio seems to be a shameless co. Despite repeated reminders, the issue is pending over a month.

@JioCare it is shameful that the issue is unresolved after one month. No one is responding???

@JioCare Very poor network by jio in shimla. Very poor data speed.

@reliancejio I have jio connection and one month ago recharged for year.But w.e.f 24th feb. network is not working in the whole area.Every one is facing the problem and thinking to get back the amount .Pl.Intervene and resolve the issue. My no 8219687857/9418707662.

@JioCare I have still not received my refund. Your customer care is making customer fool. No reply

@JioCare @reliancejio @JioChat Service Req SR000018UTVW Completely unprofessional service. Facing no connectivity since three days. Tech came, service up for a few minutes, as soon as he left connectivity lost. What is up with so poor service?

@reliancejio @reliancegroup any one interested in jio must understand that their customer service is very poor. They will keep you misunderstanding. No one will respond to your request. Since 4th Feb they are just giving new date. @TRAI must take action

@JioCare Poor customer support. You Customer support line didn't respond and email is neither working nor responding 😒

@reliancejio @GoogleIndia Why gst invoice being not given to customer when you are charging 999+ gst for your fibre plan. @GST_Council

@reliancejio @JioCare well the network is always slow but from last 2 days it's getting so annoying like I'm not able to watch at 144p 🙄 i don't need a lame answer like it would be like this for a few days

@reliancejio Now i am at Shimla near Mall road with my family members but Internet Service of @reliancejio is so weak 33.0kb. improve it and provide hassle free high speed internet service to users.

@JioCare Stop fooling and go through the previous messages. All details have been provided not once but so many times. Di you want me to post the screenshots on SM and let the public see the type of customer care you provide. @reliancejio

Is this empowerment or Harassment.@reliancejio Where should a customer go🤐 @TRAI @JioHimachal I have been facing outgoing or incoming call issue last 12 days and the jio team has failed to resolve my issue.

@Asliambani @JioCare @reliancejio what a third class service you are giving. The moment we start meeting the signal goes off. So you think our Money is free for you guys? For recharge ur automatic msg begins 3 days in advance but signal is absolutely 3rd class. Shame on you guys.

@JioCare Stop saving face After waiting for so long Is this what we were waiting for ? Gulping up money first and then this is what we are getting **** absolutely ****

@JioCare @Imsuresh8888 Jio even ur network isn't working !

Attention @JioCare @reliancejio @reliancegroup . In outskirts of shimla, at Ghanahatti (kufridhar), As electricity goes off, jio network vanishes. Many customers have dropped from jio for the same reason here. Kindly check. Complaints filed many times already.

@JioCare I have apprised you of network problem through DM so many times but sorry to say you have no solution to it my next recharge will be through Airtel

@JioCare @a_hi_k Replied you several times but receive feeble signal after 7AN nearby Shimls

@JioCare @JioCare - no coordination whatsoever, no sense of responsibility, no respect for customer's time, no interest in serving the customer, fake promises, and the list can go on. Installation needs instant payment, cancellation will take 21 working days for a refund.

@JioCare @JioCare After 3rd reschdule can anybody do something about this .. RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0000ND09Z8 is scheduled on 07-07-2022 : 13:00:00.@airtelindia any help here…

@JioCare Nothing has happened so far. I DMed details but the person or bot kept asking me for the number of the executive we interacted with. Fun fact - we also kept asking for this and never got it. We raised a request for a refund and haven't even gotten an acknowledgment yet.@JioCare

@JioCare biggest mistake of life jio fibre and jio number both are not working

@JioCare 27 days back I ported in to Jio in Bangalore. I am receiving SMSs in Kannada language even though I have chosen preferred language as English in MyJio App and also in IVR 199. Wrote mails but nobody attending the problem

@JioCare no network on my device

@JioCare @JioFiberVoice it has been a week now. Wifi is not working. No one has come till now to repair the wifi. I have talked to the customer care for over 7 times. Every time rescheduling was done but no one came. What a pathetic service. Switching to @Airtel_Presence

@JioCare It has been more than 7 days my pre paid wifi is not working. I have made several follow ups but seems to be falling on deaf ears. I have been provided service request no. twice informing service engineer will visit but no one has visited. Is this the level service?

@JioCare It has been 2 weeks and you have not yet disconnected the wires nor collected the router and set top box. For how long should I keep waiting? Can you fix a date and time for this? I have called you multiple times but I don’t see any action taken

@JioCare @reliancejio - one of the worst and underrated internet provider by jiofiber. Raised complaints regarding internet every one is least bothered and customer care with out intimation raise for disconnection and from a week no internet #ban jiofiber.