Reliance Jio outages and service status in Roorkee, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Roorkee, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Roorkee, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Roorkee, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Roorkee, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Roorkee.
Community Discussion
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Reliance Jio Issues Reports Near Roorkee, Uttarakhand
Latest outage, problems and issue reports in Roorkee and nearby locations:
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Shivalik chaudhary (@Shivamc57630065) reported from Roorkee, Uttarakhandbut finally i am requesting to you please look into this matter as soon as possible or add more days in my data pack because of bad service. Thanks and regards Shivalik chaudhary Jio fiber user +91-1332351955 @reliancejio @worstservice @JioFiberVoice
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Rahul Pandey (@RahulPa30644837) reported from Sāntarshāh, Uttarakhand@airtelindia @reliancejio please i requested to all my friends as well as my relatives stop using Airtel network service. Because they are not solving customer problem. I hate jio Helping center because they repeat same lines on every call.They are not telling the resolutiondate
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Pushpender Chauhan (@PushpenderCha17) reported from Rāwli Mahdūd, Uttarakhand@JioCare Mam the network in the hanset is only 2 could u please give a solution for that
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Lalit Goyal (@lalitshivalik) reported from Roorkee, Uttarakhand@JioCare Jio fiber is not working, all work stopped .....very delayed customer service
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Ujwal Vohra (@vohraujwal) reported from Roorkee, Uttarakhand@JioCare This number is invalid please provide some other contact number of you service providers
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Anirudh prakash (@anirudhpraksh) reported from Roorkee, Uttarakhand@JioCare useless network ....i am complaining about the bad network in my area but still no response and no action taken ...it's working like a 2 g network
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Shivalik chaudhary (@Shivamc57630065) reported from Roorkee, Uttarakhand@JioCare Hi karuna, it means alot for me finally someone replied on my concern. I am waiting from last 4 days for this same issue but no one contacted me. Finally i am waiting for some positive response hopefully my jio fiber issue will resolve today just after 4 days raised my request.
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Shubhankar Kumar Jha (@ShubhankarKuma7) reported from Roorkee, UttarakhandDear @JioCare This is the worst service you will give to your customers. No Mobile data is working. Hardly anyone can open Google. You are only charging money and not giving services. Pathetic service. Plz have some shame on ur commitment. @JioCare @reliancejio @reliancegroup
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Prateet Khobragade (@PrateetTillu) reported from Roorkee, Uttarakhand@reliancejio Such a ****** customer experience. I have been waiting from 3 years two get my Jio Fibre Connection and when it came in my area, the Pole is so far, they can’t reach my home. It has been standing useless and Jio Doesn’t Care about it. Their Priorities are different!
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GAURAV SHARMA (@gauravsharma885) reported from Roorkee, Uttarakhand@JioCare @reliancejio @fiber_jio Your Jio Fibre team is a mess, I had an installation appointment on 7th, nobody turned up, rescheduled it for 8th and than for today in the afternoon slot, and no one came. Your customer service is absolutely unhelpful!! Bad, bad customer service!
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GAURAV SHARMA (@gauravsharma885) reported from Roorkee, Uttarakhand@JioCare @reliancejio @fiber_jio Your Jio Fibre team is a mess, I had an installation appointment on 7th, nobody turned up, rescheduled it for 8th than for 9th and than for today in the afternoon slot, and no one came. Your customer service is absolutely unhelpful!! Bad Service.
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Rahul Pandey (@RahulPa30644837) reported from Sāntarshāh, Uttarakhand@reliancejio please i requested to all my friends as well as my relatives stop using jio network service. Because they are not solving customer problem. I hate jio Helping center because they repeat same lines on every call. They are not telling the resolution date.
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Lalit Goyal (@lalitshivalik) reported from Roorkee, Uttarakhand@JioCare I have provided the required in private message. @reliancejio plz help ,
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Promil kumar (@pgoyal1996) reported from Roorkee, Uttarakhand@reliancejio @JioCare I had done a booking and subsequent payment for a fiber connection at my home. Its been 2 days till now niether have I recieved any call for verification nor is there any status update and your customer care is unreachable as usual. Kindly update the status
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Shadab Khan sabri (@shadabkhan88786) reported from Roorkee, UttarakhandWhat the hell of this...This is not a 4G network this is called 2G network.😡 I got just of maximum speed of 15-40kbps tell me @JioCare @reliancejio this is u r 4G speed.
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Mizan Fiza 🇮🇳 (@BeingMizanFiza1) reported from Roorkee, Uttarakhand@JioCare in Majahidpur Satiwala Majbata,( Bandarjoor),PIN 247662 Haridwar, @reliancejio users r suffering from very poor and low network connection. 4g internet is equal to 2g. Please, take it into consideration and provide strong network connection. @RelJio4g
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brhamjot singh (@brhamjot) reported from Roorkee, Uttarakhand@JioCare @Amitmandal19 Jio serivices are poorly bad in lal kurti roorkee no signal strength nothing very badservice
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Vipin Kumar (@Vipin_kr_hoon) reported from Simli, Uttarakhand@reliancejio @JioCare speed of internet is very very slow low 5 days solve this urgently......
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Mohammad Anas (@Anas_Kaleem_) reported from Roorkee, Uttarakhand@JioCare My Jio SIM card is locked. I need to get started. Please help me
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Mohammad Anas (@Anas_Kaleem_) reported from Roorkee, Uttarakhand@JioCare I need help from your company Earlier I was using Jio sim card with following number +919456525904 My number has been blocked I request your company to resume my number. Please guide me what should I do My contact number +919897725904
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shankar Lal (@shankarlalrs) reportedHaving major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI
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A concerned citizen (@Kaelvi_Question) reported@JioCare Brilliant response Jio. Please continue this till you loose all customers. You don't offer proper service knowing that the customer has prepaid in advance and can't switch ISP? What about hours for which connectivity is lost? @jagograhakjago
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Shobhit Agrwal (@shobhit_666) reported@JioCare am I paying for the internet or for hoping for the internet. I've been facing the issue of external connectivity issues all this month I'm located on jvlr andheri East mumbai. Care to explain how this is happening practically everyday
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Rahane (@Rahane03) reported@JioCare Close the complaint and issue the rebate via refund. I want to cancel the subs.
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Sanjiv Krishan Sood Addl DG BSF Retired (@sood_2) reported@reliancejio I feel that there is some problem with the manner you measure consumption of data Hope you are not pulling a fast one on us
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Sandeep Chaudhary (@sandeep91802633) reported@JioCare If there was no delay, why did it take 6 days to send a technician for a 10-minute fix? Please explain this contradiction instead of sending template replies. I am asking for accountability, not apologies.
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Capecrusador (@Manzoor39050078) reported@JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam
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Anunay Tewari (@anunaytewari7) reported@JioCare Your repeated promises have completely lost credibility. Payment was taken immediately, but the service never arrived. A missed installation appointment, no engineer, no communication, and the same template replies for days. This level of customer service is unacceptable
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Prince Singh (@Prince_Singh_27) reported@JioCare @reliancejio @JioCare why I'm getting half the refund of original amount? I tried all the ways to get service and raised caes and even though I didn't get service. Can you check why ? Need the full refund