Reliance Jio outages and service status in Ranchi, Jharkhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ranchi, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 9, 7:14 PM GMT+5:30.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Ranchi come from postal codes 834001 and 834002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ranchi, Jharkhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ranchi, Jharkhand
The most recent Reliance Jio outage reports came from the following cities: Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Ranchi
|
Phone | 4 hours ago |
|
Ranchi
|
Internet | 18 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Ranchi, Jharkhand
Latest outage, problems and issue reports in Ranchi and nearby locations:
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Rashi Garodia (@rashigarodia) reported from Rānchī, Jharkhand@JioCare (1/2) Several engineers have visited, after a certain point they are also not able to help. When I'm on call with the customer care executive or when the engineers visit the speed is great. Then again it comes down. I cannot keep on rebooting the router 20 times a day.
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Ritesh Yaduvanshi (@Riteshydv99) reported from Rānchī, JharkhandCondition Of Jio Network is very poor, please try to improve otherwise it will be port in other plan @reliancejio @JioCare
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Abhishek Singh (@i_abhisheks) reported from Rānchī, Jharkhand@JioCare This you have been claiming since last 5 days. They are all false promises. Show some material on ground action and fix the issue. @DoT_India @reliancejio
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Abhishek Singh (@i_abhisheks) reported from Rānchī, Jharkhand@JioCare Haha....you proved it again that you act directionless. There was a complaint raised already since last 5 days and it was visible in tweet thread. Issue stays unaddressed still and you go on and raise a new service request. What a professionally useless team you are @reliancejio
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Abhishek Singh (@i_abhisheks) reported from Rānchī, Jharkhand@JioCare Its been 4 days+ since the issue began and the issue continues along with your false assurances. As per first engineer's visit on day 1, its just the small box unit at the connection point which is faulty and needs replacement but not sure why its being made to look so big.
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Mohammad Arbaj (@aryanbro786) reported from Rānchī, Jharkhand@JioCare U guys just Creating hype and Not giving Ur services to your loyal customer
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Abhijeet ranjan (@abbySingh007) reported from Rānchī, Jharkhand@JioCare Thanks for the message i have sent you my details and even applied for the sim on your app but my main concern is I don’t have a UPC code as bsnl is not letting me to send sms to 1900 and my recharge will expire tomorrow on bsnl please help me with a solution
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Sudip Das (@DasDa99090934) reported from Rānchī, Jharkhand@JioCare @jio_fiber I have never seen such a poor internet service like Jio Fiber in my life. Again our internet got damaged. What a joke Twice a week your jio fiber internet gets down. If you people can't provide proper service then get this internet service open of ours,we don't want jio fiber!
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Panday Amit Ray (@pandayamitray) reported from Rānchī, Jharkhand@JioCare @reliancejio When will jio give support of #DolbyAtmos & #DopbyVision support on #jio setup box ?
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Aniket Singh (@ATS005) reported from Rānchī, JharkhandDespite 48 hrs of the request and payment for STB, Jio is simply pushing dates and the service team is so weird that they close the request with resolution notes despite the issue never being remotely addressed.#JioFiber @reliancejio @JioCare @PrakashJavdekar
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Archit Roy (@Archit_Roy) reported from Rānchī, Jharkhand@saksham_tulsyan @JioCare Seriously Bhai! Pathetic customer support. Service bots are frustrating.😡😡 I am facing network issues since morning. Support guys are not even able to understand the issue.🤦🤦 @JioCare
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Max R (@EnternetManish) reported from Rānchī, Jharkhand@airtelindia Geetanjali kushwah(team leader) and Ajay of Airtel customer care wasted my time and finally agreed to the facts . It has been 12 hours and no Airtel down in Latma Area of Ranchi. Ur customer care was just worse. I loved Airtel but @JioCare is better
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Rashi Garodia (@rashigarodia) reported from Rānchī, Jharkhand@JioCare @reliancejio what's wrong with your network?? Data and fiber both are not working.
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Kumar Pratyush (@KumarPr98773618) reported from Rānchī, Jharkhand@reliancejio @JioCare fail to give service not yet installed @reliancegroup shameful and not yet responding what kind of your employee they are just sitting and get cool in office suspend all of them
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Prabhakar (@prabhakar_kr_) reported from Rānchī, Jharkhand@JioCare @reliancejio @reliancegroup I request for jiofiber on 18 dec, verified and setup on the same day so quickly. Now after 26 days I cancelled fiber connection and more than 6 days no one came to took the fiber till now. Too slow process 🤨🤨
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Abhishek Singh (@i_abhisheks) reported from Rānchī, Jharkhand@JioCare Why has SR000016MH59 been closed? Its now 5 days and the connectivity problem continues. Please re-open SR000016MH59 immediately and provide a timeline by when this long pending issue will be resolved. @DoT_India @reliancejio
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Vijay Biradar (@VijayKu30709099) reported from Rānchī, Jharkhand@JioCare Cancel the order. Not interested any more
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CHANDAN K (@The_ChandanKmr) reported from Rānchī, JharkhandDearest Team @reliancejio I'm Chandan, Your Postpaid SIM Card User Since Long.. I Converted My Postpaid Into Prepaid Last Month.. Now I'm Planing To Switch My Number Into Some Other Network, Just Because Of Your Worst Network Service.
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Nishant Gaurav (@nishantp1987) reported from Rānchī, Jharkhand@JioCare No Response given from JioCare Ranchi Team. Customer is waiting for 30 minutes. And you claim to be country's top telecom
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Panday Amit Ray (@pandayamitray) reported from Rānchī, Jharkhand@JioCare Service Request Number SROO0017ZIWV I am available. Why the issue is on hold? I called back technician several times, he is not picking up phone. Kindly get this issue fixed ASAP #Jiodown #JioFiber
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Parth Bagtharia (@parth_bagtharia) reported@JioCare @JioCare it hasn't rained a single drop since the last 2 days. There's no water logging anywhere in the vicinity. Please clarify what is causing the service disruption and how long it will take to be fixed? I am having to pay for additional data every day due to the WiFi loss.
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Vikram06 (@VikramJ0611) reported@JioCare Durgesh, do you really get paid for displaying such stupidity? I'm available, your technician is not available - are you understanding this basic thing here durgesh? Is it some joke going on in the name of service durgesh??
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Mani Prabhas (@Salaar_prabha) reported@JioCare @JIOAIRFIBERIN its so frustrating. this is a pathetic policy to make it harder for user to cancel a connection why is there no option for talking with customer representative? what is the use of app if it doesnt give cancel option? even IVR doesnt give cancel option
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sakhtlaunda (@muday_pradhan) reported@JioCare And daring to cancel the order if i want, so how as per your records the resolution in process? On what parameters? This is India. Zero accountability. Even after full payment. Customer is advised to wait while no pressure on the internal staffs.
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𝑻𝒉𝒆 𝑷𝒉𝒂𝒓𝒎𝒂𝒄𝒐𝒕𝒉𝒆𝒓𝒂𝒑𝒚 𝑫𝒐𝒄𝒕𝒐𝒓 (@ThePharmD_Doc) reported@JioCare My complaint is about Mobile Network, not Fiber. Read the post properly.
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Rajendra (@Rajendr08489436) reportedHi @JioCare, I am facing issues with my JioAirFiber connection. The [mention problem, e.g., internet is not working / red light blinking on router. This is impacting my work. Please check and resolve this urgently. #JioAirFiber #JioCare
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Khan Basit (@Basitlk) reportedEvery month i have to complain regarding wifi issues. I am gonna file a consumer case against you @JioCare @jio_fiber
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pachaiyammal (@Shravs_Dalit) reported@JioCare there is no action or update on the service request so far
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Devansh Gupta (@OrganicAghori) reported@JioCare @JioCare @nch1915 This is the same copy-paste response I've been receiving for the last 10 days. "Service request in progress" is not a resolution. Either install the connection immediately or cancel my order and process my refund.
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Sarfraj Ansari (@sarfraj_Ans) reported@JioCare What is the issue now, suddenly the 5G network has disappeared, any issue in Dhoom Manikpur Dadri???