Reliance Jio outages and service status in Purnia, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Purnia, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Purnia, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Purnia, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Purnia, Bihar
Latest outage, problems and issue reports in Purnia and nearby locations:
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Surabhi Saroj (@sarojsurabhi1) reported from Purnia, Bihar@reliancejio This drama has started from 7:40pm at first the network was not showing,now the calling & messaging are not happening? I am getting very irritated. 
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saket singh (@saketsingh0066) reported from Purnia, BiharLocation - shastri nagar madhubani ,purnia , Bihar 854301 Speed of jio 4G network is worst than 2G not even a single video able to play in lowest quality.... In the name of 4G u guys are making customer fool. Plz solve the issue ASAP. @JioCare @RilJio4g @rsprasad @trai #jio
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Zeeshan Izhar (@zishanizhar) reported from Purnia, Bihar@JioCare jio's network doesn't work nd speed is very slow
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Akhil Jha (@jhaakhil07) reported from Purnia, Bihar@reliancejio very wrost network. And very poor service. Will port on @airtelindia soon.
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anubhav barnwal (@BarnwalAnubhav) reported from Purnia, Bihar@JioCare you have the worst network everywhere. Speed is 10kbps . Do something otherwise we will have no other option than changing the operator.
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MD Azad Margub (@margubazad) reported from Purnia, Bihar@JioCare No you are not doing anything, problem is still continue
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सुबोध कुमार भगत (@subodhsuman) reported from Purnia, Bihar@reliancejio @JioCare Dear Jio Management! I'm facing network issue from past 2 year at my location complaint so many times but progress from your end is big Zero. Time to #SwitchAirtel
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Md Shafique Ahmad (@Lifeinfocenter) reported from Purnia, BiharDear @JioCare @reliancejio I'm using Jio network from Last 3 years, but I'm not satisfied with net speed, net speed very very low, plz solve my problem as soon as possible, pin 854330 thanks
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𝑷𝒉𝒂𝒓𝒎𝑪𝒊𝒕𝒚 (@pharmcity_med) reported from Purnia, Bihar@reliancejio @AJIOLife Hi, I'm Sumit Kumar. I'm using Jiofiber prepaid connection since 1 month. On 20th June i cancelled Jiofiber prepaid connection with-in trial period because i want to install Jiofiber Postpaid connection. But your customer advisor made a mistake and cancel my cancellation request
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sanand kashyap (@sanandkashyap) reported from Purnia, Bihar@reliancejio worst network sevice from jio pathetic service , Average speed -10 kB/s
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Md Mahboob Anwar (@mahboobanwar) reported from Purnia, Bihar@JioCare So #jio is showing their real face. No proper network coverage. No action taken against many complaints that we made. It's more than 8 months now. Get well soon #jiofraud
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Deepak kumar gupta (@Dkg0032) reported from Purnia, Bihar@reliancejio Last 4 hours internet is down. please look as urgent basis.
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𝑷𝒉𝒂𝒓𝒎𝑪𝒊𝒕𝒚 (@pharmcity_med) reported from Purnia, Bihar@reliancejio Hi, I'm Sumit Kumar. I'm using Jiofiber prepaid connection since 1 month. On 20th June i cancelled Jiofiber prepaid connection with-in trial period because i want to install Jiofiber Postpaid connection. But your customer advisor made a mistake and cancel my cancellation request
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Md Mahboob Anwar (@mahboobanwar) reported from Purnia, Bihar@JioCare It's not the first time you've shown your concern on twitter. Instead it shd be on the ground. What all consumer want is A good service from the provider. Hope your technical team of #Purnea is serious and ready to help this time. Thanks @reliancejio @TRAI #jiofibre #jiofraud
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Mihir kumar singh (@Mihirku06512065) reported from Purnia, Bihar@reliancejio I Want to reactivate my jio number. Please help its emergency.
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Pranav Mishra (@PranavM145) reported from Purnia, BiharWe r using Jio since started jio service, but now we are facing many problems like Network issue, internet connectivity, we request to @JioCare @rsprasad kindly fix the issue immediately.
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NITESH KUMAR (@NITESHK41787664) reported from Purnia, Bihar@reliancejio Mange your network my current location village -hansi .ps -jalalgarh,pin code-854327, purnea Bihar.very problem i can study online classes for jio network very weak .not any jio tower nearest 5km please reply .
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Surabhi Saroj (@sarojsurabhi1) reported from Purnia, Bihar@reliancejio This drama has started from 7:40pm at first the network was not showing,now the calling & messaging are not happening? I am getting very irritated now? Is this what you called customer satisfaction???
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Ricky Yadav (@imrickyyadav) reported from Purnia, Bihar@reliancejio still facing the same issue .the worst network experience ever. None of customer executive contact me regarding my issue.
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मृत्युंजय मिश्रा (@MintuSee) reported from Purnia, Bihar@JioCare unable to call or receive. Network stuck. Please resolve the issue.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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प्रसाद 🚩 (@PrasadS0725) reportedMy Jio AirFiber connection is barely usable these days. Constant disconnections, unstable WiFi, and zero reliability. Really frustrating when you depend on it for work. @JioCare @JIOAIRFIBERIN please look into this ASAP and fix it. This is not the service we expect.
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Ishan Dwivedi (@IshanDwive47259) reported@JioCare And for that very reason u need to open the suspended account , u should stop the service not suspend the whole account if someone forgets!!
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Sanjay Vishwakarma (@sanjayvkarma) reported@JioCare Day : 22th -No Solution Dear Jio Team, Again asking ,What is the reason to hold my amount? What is status of Cancellation and refund against the SR000032JCJT ? SR0000338EZR ? SR000033EP3J ? Ensure : This will consider as a harassment
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Subbaraman T K (@sraman09) reported@reliancejio has no time to listen to our problems, redirecting you to the FAQ. But, it wants you spend minutes writing a feedback. But, this is our predicament across all type of services. Calling and getting response from helpline seems to be old relic. Customer, the king
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ROHIT KUMAR VERMA (@ROHITKU24477625) reported@JioCare All the customer support are just pure bullshit And the most funny and scary part u will not be able to cancel your own order as they are not installing it
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Shaleen Pareek (@Shaleen158) reported@JioCare Dear Customer, Service request no SR000033XVV9 has been raised in your account. You will receive an update for this request by 2026-04-22T10:10:22. This was the time given by you guys
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Anuj Shukla (@Anujshuklajnv) reportedWhy was such an offer displayed in my app if it was not applicable to my account? Why were the eligibility conditions not clearly communicated before payment? Either provide the promised benefits as advertised, OR Issue a full refund of the ₹99 charged @JioCare
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Pratham (@pratham015) reported@JioCare I can't send you the DM.. the link doesn't work
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Harshavardhan Reddy Vogulam (@mlopswithharsha) reportedI’ve already paid ₹2120.46 for a 3-month plan, but my account is still showing an outstanding bill and asking me to pay again. @JioCare please look into this urgently and fix the issue. Why should I be asked to pay again after a successful payment? Reference: TC00014XLKKM
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NIKSHAN (@nikkhilarora) reported@reliancejio Worst service no body answer. Even after booking no one entertain and the call and asking for again booking.