Reliance Jio outages and service status in Gurgaon, Haryana
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
The latest reports from users having issues in Gurgaon come from postal codes 122004 and 122016 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gurgaon, Haryana
The most recent Reliance Jio outage reports came from the following cities: Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon
|
Wi-fi | 7 days ago |
|
Gurgaon
|
Internet | 7 days ago |
|
Gurgaon
|
Phone | 27 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Arvind Garodia (@arvindgarodia) reported from Gurgaon, Haryana@Airtel_Presence Thanks so much. The broadband has been fixed by Vishnupal ... he is a very dedicated engineer with @Airtel_Presence. However mobile network is very very bad. It's been over one month and nothing is being done. I have already migrated 2 Airtel mobile connections to @reliancejio
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Poonam Abrol (@AbrolPoonam) reported from Gurgaon, Haryana@JioCare what is the issue with Jio internet? Can't even get through to an executive on customer care?
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Harshit Verma (@iharshitverma) reported from Gurgaon, Haryana@airtelindia @reliancejio I have been trying to apply Broadband Services in my Local Area. Airtel and RelianceJio Broadband are not serving in Gurugram District. Seriously? Why not? After being a customer of @airtelindia for more than 10 years. #Broadband #Gurugram
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chetankapoor (@chetankapoor007) reported from Gurgaon, Haryana@reliancejio @JioCare Paid for 3 months in advance, has been 12 days Jiofiber not working, Jio care assuring to resume service in 1 hour in a loop. Pathetic services. I am gonna disconnect tomorrow.
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Rohit Sharma (@rsha11) reported from Gurgaon, Haryana@reliancejio @JioCare have never faced such pathetic customer support SR00001IEZ1T 2SR00001IE4KZ 3SR00001IABKD 4SR00001I73D2 5SR00001I7J5X five service tickets , endless tweets and call to customer care no support from #jiofiber #airtel
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Poonam Abrol (@AbrolPoonam) reported from Gurgaon, Haryana@JioCare what is the problem with Jio. It is not working!!
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sukumar modak (@sukumarmodak9) reported from Gurgaon, Haryana@reliancejio .this network is very poor,no video call and voice call . request please check internet issue.and solve this problem
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Neeraj Sharma (@NeerajS86498339) reported from Gurgaon, Haryana@JioCare Very poor JIO network service
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Neeraj Sharma (@NeerajS86498339) reported from Gurgaon, Haryana@JioCare Still facing same connectivity issue. Very very poor services...
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चन्द्र शेखर त्यागी (@tyagi_chandu) reported from Asālatpur Khādar, Delhi@JioCare, Signal quality is getting worse in area on daily basis. While you have started 5G but 4G is not even 2G now. Call drops and running to the roof is very common now. Please help. Location - Shikarpur, New Delhi Contact - 8287941033 Please help in solution.
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Rajiv Khanna (@K1Rajiv) reported from Gurgaon, Haryana@JioCare does jio want to take credit for having the worst customer care in India or probably the world
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Arun Gupta (@arungupta82) reported from Gurgaon, Haryana@JioCare @reliancejio I am without broadband Internet for 24 hrs now. Pathetic service. No response from customer care, twitter, chat..
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Anuj Arora (@Anuj_Arora7) reported from Gurgaon, Haryana@JioCare I'm facing lot of network issue in my area. Not getting calls when I entered in my room. Kindly look in to this on priority.
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ਨਿਖਿਲ कुमार (@nikhilk101) reported from Gurgaon, Haryana@MDSaheem7 @airtelindia @reliancejio They won’t do anything. I even wrote mail of my problem to directors of company, but no one is interested in looking complaints as they all corrupt and only want to mint money from customer hard earned salary. #AirtelChorHai
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vaibhav singla (@Vaibhav36300110) reported from Gurgaon, HaryanaFinally, got #Airtel fibre installed and connectivity restored (tweeting on Airtel n/w). #JioFiber can now happily keep ignoring customer's pleas I feel sad my hard earned 💲 is down the drain, but atleast I can resume WFH. Thanks @airtelindia Goodbye @JioCare and good riddance
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Sumit Singla (@sumitsingla81) reported from Gurgaon, Haryana@JioCare service is so crap that I wonder what I'm paying ~3000 per month for. Nahin ho raha to disconnect kar do yaar.
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𝔖𝔥𝔴𝔢𝔱𝔞𝔫𝔨 𝔖𝔦𝔫𝔤𝔥 🇮🇳™ (@banarasi_4) reported from Gurgaon, Haryana@JioCare From internet to call, everybody from your end apologize only but nobody is genuinely concerned about the problems customer face. Already have registered my complaint with a complaint number in hand, but still no progress. I am discontinuing your network, thats all!
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Dev Tanwar (@dev_tanwar82) reported from Garhi Harsāru, Haryana@TRAI interestingly issue arises as @JioCare is not being allowed inside the society and is none of my business. 2/2
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Sandeep Yadav (@Sandeep16511922) reported from Gurgaon, Haryana@JioCare @baserashankar1 Very bad service
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Rahul Rana (@tanwar442) reported from Gurgaon, Haryana@reliancejio Worst and unethical service by Jio provider..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported@JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.
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Sanji (@sanjilikesyou) reportedYou'll never address the issue. You'll never solve the problem. You'll never @JioCare
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अमोल गणपत खंडागळे (@amolgkhandagale) reported@JioCare @JioCare Issue is still NOT resolved. This is not a one-day issue — I am facing this problem daily on the CSMT–Kasara train route. I am not raising a complaint without reason. Your “network optimal” response is incorrect. The issue occurs during train travel (mobility), not at.
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.
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अमोल गणपत खंडागळे (@amolgkhandagale) reported@JioCare a static location. Kindly do proper route-level testing (drive test) on the CSMT–Kasara corridor and do NOT close the complaint without my confirmation
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NIKHIL JHA (@nikhilism_) reported@JioCare I don't see any update on complaint yet, is this how @reliancejio @JioCare take care of priority issues?
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Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare and @reliancejio shame on you posting daily for IPL but not completing customer service request since 50 days, hoping to usurp the advance payment
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Jaspreet Singh (@Jaspree36737141) reported@JioCare Dear Team, This technical issue message I am receiving from 8th April whenever I tried to log a complaint please understand my problem also and try to solve the problem permanently.
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Sunny Keshri (@KeshriSunny01) reported@JioCare Hi , why we took post paid connection just because of to avail the hassel free service. Your stupid service is just make me irritate. Guys donot took the Sim of reliance jio. They make the customer fool.
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Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.