Reliance Jio Outage Report in Ernākulam, Kerala
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (14%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 3 days ago |
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Cochin
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Internet | 3 days ago |
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Cochin
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Internet | 6 days ago |
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Cochin
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Internet | 13 days ago |
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Cochin
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Wi-fi | 20 days ago |
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Cochin
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Wi-fi | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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மூன் മൂൺ (@rs_twtz) reportedHi @JioCare, I'm facing network issue from morning. My dongle is having red colour signal bars instead of blue/green. Tried removing and adding the SIM card, no luck. Could you please help here?
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Rishi Shakya (@Rishishakya16) reportedIt has been so many days i have been complaining against the bad network coverage at my location whenever there is a power cut but no actions has been taken yet.I complaint to yr customer care executive,I have left with no other option than to port out my jio number. @reliancejio
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Anirban Paul (@AnirbanPaul_) reported@reliancejio @JioCare I've been trying to return my old Jio Fiber device for over three months now, as I have taken up a fresh Jio connection in a new address. No one ever comes to pick the device after repeated emails. What sort of post-installation service is this?
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Sayma Rizvi (@SaymaRizvi3) reported@JioCare I have contacted jio customer care so many times z they book slot for engineer to uninstall the device . But no one comes on allocated time. Please help
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AD (@AD181988) reported@JioCare Mohit, from a year I am doing this how much time do you expect me to wait? In personal life did u really wait for that much? Plz reply me as a customer. Just telling you this is fraud statement from yours side. If you have issue return my half money as I am troubling not you guys
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Shashank Somani (@iShashankSomani) reportedCan I get an update please? Office work has been stalled due to incorrect disconnection by @reliancejio and apparently @JioCare should be renamed #JioDoesNotCare Which large company cannot find their own invoicing history? And should the customer suffer because of it?
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Vish (Viswanath) (@VishViswanath1) reported@JioCare hello Jio Care. I am having an issue accessing the Jio Home Gateway and not finding support despite calling your toll free and emailing customer care. Unable to access the Router. Need Help Urgently. Hope the Care in your handle means something.
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anish modi (@anishmodi24) reported@JioCare Since one year I have been complaining about slow speed but till now no solution has been provided. If u people can give us high speed internet than give me my money back. Pincode- 785630.
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Nitin Tiwari (@NitinTi39649038) reported@JioCare Hi @JioCare just wanted to make.sure a person names as amit mishra has called and asking to download Quick support and recharge jio voucher via my payment gateway so is this a Authorize person or a fraud please confirm
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Shashank Somani (@iShashankSomani) reported@JioCare @reliancejio I purchased a 24 month gold plan in the fourth week of Dec. 2019. My plan should have been active till Dec. 2021. I am being told I have no plan and Jio has misplaced my invoice history and recharge history. I have the transaction history. Can you help?