Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 18, 5:05 AM GMT+5:30.
- Internet (78%)
- Total Blackout (22%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 15 hours ago |
|
Cochin
|
Total Blackout | 8 days ago |
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Cochin
|
Internet | 8 days ago |
|
Cochin
|
Internet | 11 days ago |
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Cochin
|
Internet | 12 days ago |
|
Cochin
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Dangi (@rd9063) reported@JioCare @JioCare, did Sudhanshu just pass his keyboard to Habiba to hit Ctrl+C and Ctrl+V? Day 5 of an outage and instead of giving a real update or answering the question, your team just spams the exact same scripted reply with a different name at the end. #JioCare #CustomerServiceFail
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Dilli Durust (@cook2_cookie) reported@reliancejio internet broadband has been down in my area for 24 hours and counting. Compensate me for the loss of day @jagograhakjago
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Anirudh (@ashangari14) reported@JioCare My business is based in Selaqui and we are having trouble with our corporate jio fibre technical team. They are not helping at all with customer service. This is a terrible response from your team even after lodging multiple complaints
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Manan Puri (@mananpuri04) reported@JioCare and I responded. Nothing from your end post that. In fact, now I have close to 20 residents within one block who would plan to switch from jio because of the shoddy service and worse complaint resolution mechanism.
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Pawan Kumar (@PawanKu15273652) reported@TRAI should take action on @reliancejio. There service is very poor and charging like premium quality. A wall decide there network. In one of room network working as 5G and another room it works as 4G. This will not acceptable. #banonjio #bycottjio #switchtoairtel
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travelboy🇮🇳 (@sibakhuntia3) reported@reliancejio @MIB_India Jio and ambani **** you. your ******* goo sim service is pathetic. I recharged with 999 but still there is slow net and i can't use 5g. ************ bastard jio .🖕location- Charmpa, bhadrak, odisha. Your noob customer care can't solve my problem.
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Vinod Yadav (@seriousvinod0) reported@JioCare @JioCare will my internet be fixed this month? Please let me know or else I will switch to another service provider, because one thing for sure you guys don't even bother to read the issue
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gautam (@ggauts_97) reported@JioCare How can you mark the service request SR00003BD175 as resolved when the issue is not resolved. I still haven’t got an engineer to check on it and Iam still without internet for 3 consecutive days. What a waste of time writing to you guys here.
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SANDEEP JOSHI (@SANDEEP86700987) reported@JioCare My first AirFiber order was booked without proper P2B verification. I waited days with repeated assurances but no installation. Another Jio technician later checked P2B, found good signal, and raised a new order immediately. Please investigate this lapse. #JioAirFiber
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Mohammad suleman (@Mohammadsu19391) reported@JioCare Bakwas service always bakwas