Reliance Jio outages and service status in Sholinganallur, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sholinganallur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sholinganallur, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sholinganallur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Reliance Jio
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Reliance Jio Issues Reports Near Sholinganallur, Tamil Nadu
Latest outage, problems and issue reports in Sholinganallur and nearby locations:
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare paid jiofiber on 2nd Oct,installation done on 4/10, but still Internet connection not activated, several follow up with sales & engineer team, nothing happened, customer service number not working, live chat not connecting, no proper reply for email, worst ever service.
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sathya (@saro2101) reported from Sholinganallur, Tamil Nadu@JioCare +914479691511 Got connection on 2/10/2020 , still not activated, after several follow up with sales team & engineer team, still now query is not resolved, i am really fed up with the service in initial stage itself, think i need to cancel the connection & get the refund
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Bharathiraja N (@didobari) reported from Sholinganallur, Tamil NaduI recently ported my wife mobile number from Vi to @reliancejio. Not at all happy about the network coverage. Forget about 4g 5g, there is no signal at Kolapakkam and in particular her school where thousands of teachers use cell phone. We are planning to move out of @reliancejio
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VENKATAKRISHNAN S (@vetti24by7) reported from Saidapet, Tamil Nadu@JioCare Sorry for late reply ! I ordered the mesh online. Bull **** customer care in Chennai though !
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Yaz Moorthy (@yaztheman090) reported from Sholinganallur, Tamil Nadu@JioCare Hi all. Thanks for twitter support provided. I finally decided to cancel Jio Subscription due to poor support and prolonged delay in resolution. Still no resolution provided. Very pathetic and disgusting experience I felt. I hope this is not repeated in Future.
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BuzzMIS (@inbasekaran_d) reported from Saidapet, Tamil Nadu@JioCare it's more than 30 days now since I cancelled the jio fiber, still I didn't get the deposit amount refund. Everytime I call jio customer service they say not able to pull my details and disconnect my call. Will I get my amount refunded or not?
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre
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AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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Ramnarayanan (@ramnarayananram) reported from Sholinganallur, Tamil Nadu@reliancejio @JioCare what is the issue. I am from Chennai. From morning Jio wifi is not working. Neither I could talk to customer care.
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Pooja Saboo (@escapadingwhims) reported from Saidapet, Tamil Nadu@Jiomart_ @JioCare @reliancejio I ordered from Jio Mart twice and both the times I have received very bad quality products. I even mailed my query but there was no reply from your end. Please revert back.
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Neutral Odisha News (@NeutralOdisha) reported from Sholinganallur, Tamil Nadudue to pathetic 4G speed of @airtelindia, going to port out to @reliancejio. @Airtel_Presence used to be the best network but now the network quality is pathetic, especially the data speed literally sucks and tests ur patience,in 2004 used to get better internet speed in #Airtel
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Gnanasekar (@Gnasekar) reported from Sholinganallur, Tamil Nadu@Jiocare fiber Service Request Number SR000016W497 is open for 4 days. Adding fuel to the fire, while everyone was home, streetsmart technician gave a missed call, refused to pick response calls and closes the ticket. Jai Hind, lesson on customer service.
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SKA DhirajSabharwal (@dhirajsabharwal) reported from Sholinganallur, Tamil Nadu@imthepk @airtelindia @reliancejio Pathetic network
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Vinayagam Ramachandiran (@vinayagamhr) reported from Saidapet, Tamil Nadu@JioCare Hi have requested for connection and paid it. Have pole just opposite to my building, sine 8points have already completed, they have promised to add one more socket and provide connection and collected the money, but they havent dis the same. Why dont you people help out
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ganesh Aiyar (@aiyarg) reported@JioCare Can someone call me from the customer support team or update my data package since the pack is renewed instantly. My internet is still not working
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Meghana (@maggisur13) reported@JioCare I hope you’re doing well bcoz my home Internet has been out of service from past 5 days. When do you think it will get reinstate?. Don’t overlook this complaint and do a good job. Done with your negligence in responding to our issue.
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Sahil Sinha (@sahilsi67756516) reported@JioCare @reliancejio @jio_fiber I applied for relocation 5 days back. Device is already picked up. Now calls nothing total silence regarding connection at new place. Tried reaching helpline. Very bad response. No one cares for you from JIO, i guess Pathetic experience
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dibya kishor gahir (@dkgahir) reported@JioCare Hello Why? you are not giving proper service low speed issues facing from 6 months Repeatedly complaining about it i have paid one year extra payment to get one month extra but your service is very poor if not refund immediately I will do a mental agony ,harassment case als
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vishnu poddar (@VISON2233) reported@reliancejio why is your connection so pathetic no connectivity since morning, trying to reach your local agents, even their numbers are unreachable, seriously such disgusting service. Few hours of downtime is still acceptable, who will refund me for my no connection entire day
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Rushabh Doshi (@rkd_97) reported@JioCare @JioCare Regarding reference number SR00003APY9F, I require a resolution by the end of the day or a full refund.
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Deep@gmail.com (@wpultimate) reported@JioCare What a terrible management of jio care. Till issue not solved then also while call with executive then she said if want to cancel connection then give me id proof details. It means jio care don't want to solve issue. What a shameless broadband service.
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TonySrk (@Tonysr3K) reported@JioCare @reliancejio I raised service disruption tickets twice today, yet there has been no resolution. The assigned technical engineer, Mr. Balakrishna, was supposed to visit but neither showed up nor responded to my repeated calls.
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JioCare (@JioCare) reported@HARSH8264 @reliancejio Hey Harsh, we do understand your concern. 🚀 DM us your Jio number, alternate contact number, name of websites/apps you faced difficulty accessing, handset model that you are using and address where the issue is faced (house name/number, floor number, street name, (1/2)
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Yogendra Sagar (@yogendraJPsingh) reportedMy Jio Fiber connection (number 1205262917) has been down for four days. I have spoken to and chatted with customer care 20 times. I have even received calls from 10 Jio employees, yet no one has shown up. I am appalled by such terrible service from @reliancejio @JioCare