Reliance Jio Outage Report in Cherai, Ernākulam, Kerala

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (15%)
• Phone (12%)
• Total Blackout (10%)
• E-mail (3%)
• TV (0%)

Live Outage Map Near Cherai, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

City	Problem Type	Report Time
Cochin	Internet	19 hours ago
Cochin	Internet	1 day ago
Cochin	Internet	4 days ago
Cochin	Internet	11 days ago
Cochin	Wi-fi	17 days ago
Cochin	Wi-fi	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

• 
  Debashis (@indiadebashis13) reported 49 seconds ago from Tripunittura, Kerala

  @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

• 
  Jinesh Nair (@jineshnair_85) reported 1 minute ago from Kadungalūr, Kerala

  @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

• 
  RS (@rsekhar_7) reported 5 minutes ago from Tripunittura, Kerala

  @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

• 
  Sibin Sebastian (@SibinSebastian) reported 6 minutes ago from Tripunittura, Kerala

  @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

• 
  Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported 7 minutes ago from Tripunittura, Kerala

  @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

• 
  Sibin Sebastian (@SibinSebastian) reported 12 minutes ago from Tripunittura, Kerala

  @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

• 
  sharonshn (@shnzzzzz) reported 14 minutes ago from Kazhikāttumūla, Kerala

  Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

• 
  marson dominic (@dominic_marson) reported 14 minutes ago from Tripunittura, Kerala

  @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

• 
  Sibin Sebastian (@SibinSebastian) reported 17 minutes ago from Tripunittura, Kerala

  @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

• 
  Sai Krishna (@SaiKrish_7) reported 18 minutes ago from Tripunittura, Kerala

  @reliancejio is down . #reliance #jio

• 
  Debashis (@indiadebashis13) reported 19 minutes ago from Tripunittura, Kerala

  @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

• 
  Sibin Sebastian (@SibinSebastian) reported 21 minutes ago from Tripunittura, Kerala

  @JioCare Jiofibre connectivity very poor since evening. Please check

• 
  Rajkishor Parida (@Rajparidaoffcl) reported 23 minutes ago from Cochin, Kerala

  @TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.

• 
  Baijnath Sharma (@Baijnath_NAVY) reported 23 minutes ago from Mundamveli, Kerala

  Worst Jio network at my place @reliancejio @JioCare

• 
  Kiran Nair (@kiran1604) reported 27 minutes ago from Tripunittura, Kerala

  @Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare

• 
  Tony Thomas (@tonyth0mas) reported 32 minutes ago from Tripunittura, Kerala

  @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

• 
  marson dominic (@dominic_marson) reported 34 minutes ago from Tripunittura, Kerala

  @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

• 
  Jinesh Nair (@jineshnair_85) reported 47 minutes ago from Parūr, Kerala

  @JioCare Yeah I would love to. But since am under quarantine following my return from Oman, is it possible. Am not able to do my net banking too. I have been cut out from world by @VodafoneGroup. I have been using this mobile no. Since long and don't want to loose it.

• 
  Baijnath Sharma (@Baijnath_) reported 55 minutes ago from Mundamveli, Kerala

  @JioCare worst network experience in my area Download speed below 100 KB/s

• 
  Sibin Sebastian (@SibinSebastian) reported 57 minutes ago from Tripunittura, Kerala

  @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maroof (@realhero64) reported 3 minutes ago

  @JioCare the channels on my Jio Fiber keep buffering which is extremely irritating. Even after multiple calls to customer care the issue isn't resolved. It's better you take away the box and provide me a refund.

• 
  Prem Vishnoi (@Rajbis123) reported 7 minutes ago

  hello @JioMart_Support my ticket no. 677667039121 has been closed. I have not received any call but when I talked to customer support on call, I was told that the team has talked to me but I did not pick up the call.Why this ticket has been closed without talking to me @JioCare

• 
  Sathish Kumar (@Sathish35388496) reported 10 minutes ago

  @JioCare I am using the same vpn since lock down. But facing issue only last 2 months. Almost 30 staffs facing this issue in my office and working fine for most of them. As you said, if vpn is the issue no one can do wfh with jio.

• 
  GURU PRASAD (@GURUTRANSION) reported 13 minutes ago

  I am using Fibre networks of both @reliancejio and @BSNLCorporate since 6+ months at two diff sites. I have to say that @BSNLCorporate internet is very poor interms of speed and disruptions. Even at this age, their laid back support and speed is a shame.

• 
  Sabyasachi sahoo (@sabya125) reported 14 minutes ago

  Hi @JioCare My RELOCATION appointment of JioFiber connection with Order Number CO0000U1LEKJ is pending from Feb 1 and your team is still unable to resolve the issue...And ur just rescheduling everyday but u r unable to resolve....U r not customer oriented team at all...

• 
  Jai (@JK_Gidwani) reported 16 minutes ago from Hadapsar, Maharashtra

  Cold calls is a problem that has to be dealt with without hampering marketing! It's irritating to get cold calls when u don't want them! Networks or phone should have an option to turn them On & Off! Few apps have this! But how hard can it be to make it easy? @reliancejio

• 
  Sathish Kumar (@Sathish35388496) reported 17 minutes ago

  @JioCare Don't blame vpn, I am using the same vpn since lock down. But facing issue only last 2 months. Almost 30 staffs facing this issue in my office and working fine for most of them. Even Airtel mobile hotspot is working fine with the same vpn provider.

• 
  Anuj Singh (@anujsrkforyou) reported 18 minutes ago

  @JioCare It has been now 1 year, 3 months and 10 days (467 days) and I am still waiting for my refund of ₹2500 (Security deposit + Installation charges). Jio has been fooling the customers and providing the worst support one can ever have. @reliancejio

• 
  Mustafa (@Mustafa97571977) reported 22 minutes ago

  @JioCare realme x50 Pro5G Support SA. n78 band But not listed in app

• 
  S M A Sithick ❤ 📱 (@smasithick) reported 33 minutes ago

  @JioCare Sent DM. Please check this issue at the earliest.