Spectra Outage Report in Trichūr, Thrissur District, State of Kerala
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Trichūr, State of Kerala
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Trichūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Wi-fi (40%)
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E-mail (20%)
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Internet (20%)
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Total Blackout (20%)
Community Discussion
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Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Thakur
(@_Thakur_Rahul) reported
@OnSpectra Hello Management, I would like to bring to your notice that you have pathetic customer service team just like internet services which you offer. I have raised service request multiple times but no solution and on contrary teams is closing it unresolved.
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Nancy Sharma
(@justsayingnancy) reported
@OnSpectra we’re sick and tired of complaining for bad Internet and service. If you can’t fix it then please take your stuff and leave!
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Anish Malik
(@AnishMa05606450) reported
@OnSpectra Such a hassle in retrieving the security deposit.Called customer care multiple times but I get no definite answer.If you charge penalty for payments made after due date, for sure customers should be provided the extra amount for delay in providing the security amount.
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra very irresponsible customer care, for the last 3 days resolution not there. SR's are closed without taking customer onboard. (SR 21022901448, 21022901776,21022901988). Need faster execution. taking to social media looked like only possible route now.
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra it has been quite pathetic to see broadband going down for almost full day for 5 continuous days now. With people working from home, internet has become necessary but you do not seem to be bothered about providing it uninterrupted. Please close business you can't fix.
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Hi Udit can you please get this checked, it is very urgent as we are working from home and many societies are facing the same issue since last night. Last week also our internet stopped working. Please this is urgent.
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Abhay Salunkhe
(@abhays420) reported
@OnSpectra @Anujshukla611 @OnSpectra Please try to service existing customers. A simple refund request, user have to follow up for more than 3 weeks with no TAT.
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Same issue again. Wifi not working. Why a temporary solution is provided every time? How many times should we raise a complaint. Tell us clearly if you guys will be able to provide the service or not. Because this is not tolerable.
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piyush b.
(@pbhanegaonkar) reported
@OnSpectra sr#21012883207. Request has been closed without any resolution. My reactivation is pending since 5 days and you guys close requests just like that. What kind of hopeless system you have.
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra @OnSpectraCare Internet is down again! It was down for 5 days in last week and it is out again. Can you fix it for once and all? If it can not be fixed, let me know. Will be happy to switch operator.