Spectra outages and service status in Trichūr, Kerala

Problems in the last 24 hours in Trichūr, Kerala

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Trichūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashish Kumar (@Ashish_feels) reported 7 seconds ago

  @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

• 
  Swapnil S (@swaps_2k1) reported 39 seconds ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  Ridima Aneja🇮🇳 (@RidimaAneja) reported 4 minutes ago

  @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

• 
  Samyak Jain (@technofireyt) reported 6 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Just don't go with excitel. They are the worst. I used excitel for some time because there was no other choice but now I switched to JioFiber and now I am finally relaxed. My advice would be to go with Airtel or Jio

• 
  neelakantankk (@neelakantankk) reported 10 minutes ago

  @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 12 minutes ago

  Hi @OnSpectra @Spectre_net I have been raising solution request that my internet is down since 1pm IST today with complaint no - SR23043831986 and SR23033807547 and the issue has not been resolved in 7.5 hours and original estimated time was 4 hours #internetdown

• 
  somvanshi arun singh (@Somvanshi_s) reported 15 minutes ago

  @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?

• 
  Eeshan Khan (@khan_eeshan) reported 17 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  abhishek bhasin (@Abhishek5133) reported 19 minutes ago

  @OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 19 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(