Spectra Outage Report in Trichūr, Thrissur District, State of Kerala
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Trichūr, State of Kerala
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Trichūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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E-mail (33%)
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Internet (33%)
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Wi-fi (33%)
Community Discussion
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Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Agreed by Customer Executive ( A/c No 139851) number of times for monthly bill of Rs 700/ you are harrassing a Sr Citizen Women sending frequently reminders for Rs 8134/92, taking up matter with IT Minister for necessary action
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Vivek Sengupta
(@vsengupta) reported
@OnSpectra @OnSpectraCare Terrible, terrible service. The link has been down since late evening, but you appear to be in no hurry to restore
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Anand sharma
(@anandsharma05) reported
@OnSpectra hi we have ILL and broadband line but must say u t the wrost service provider of india dont buy spectra
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Ankur Jain
(@ankurjain2002) reported
@OnSpectra Please donot cheat ant customer anytime. To me you cheated at time of installation and again at the time of disconnection.. your service is good but your mentality to cheat customer is bad. People be aware of @OnSpectra
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PP
(@PiyushPathneja) reported
@OnSpectra -- you truly have a team of incompetent, call center/ query resolver. People are clueless how to expedite simple issue. There are parallel chain of actions one chasing north, while other south. And customer is getting both messages, truly indicates, no processes exist
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Anvith lobo
(@AnvithLobo) reported
@OnSpectra After the long standing debacle they seem to have just made it worse. I Keep having to explain what a Internet is to spectra and try to find newer ways to loop holes in their system to fix the problem myself. At this point this this feel like the deliberate than incompetence.
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PP
(@PiyushPathneja) reported
@OnSpectra more thn 30 hours for a simple request, followed by 6 calls to call center. Still no sight of resolution. While in same time other networks like @airtelindia takes less than 2 hours to resolve. customer centericity is not important for @OnSpectra , please choose wisely
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Bindu
(@Bindu23294899) reported
@OnSpectra #MakeLifeHorrible Anyone planning to switch to this provider here's a warning.. They make you pay up in advance and take forever for installation. They don't pick or return your calls. You need to keep running behind them for updates. Customer service is negative
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Ashutosh rajput
(@1237ashu) reported
from
New Delhi, National Capital Territory of Delhi
@uditm I met with Mr Sumit Mishra escalation lead for buss cux. Trust me he is gem in your com . Rest fool us . He was working on my issue for 6 hrs going out of the box in night .spectra is losing customers you know it . Tip —Hire more like Sumit @OnSpectra
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Prabudh Singh
(@prabuddhaaa) reported
Hey @OnSpectra really horrible service. Internet not restored even after the scheduled time provided by you. Your helpline person keeps giving false assurance that it’ll be fixed soon. Happens every single time. This is just exceptionally bad