Spectra outages and service status in Trichūr, Kerala

Problems in the last 24 hours in Trichūr, Kerala

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Trichūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tharun (@tharun46451175) reported 28 seconds ago

  @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

• 
  Abhishek Das (@abhidauly) reported 4 minutes ago

  @OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this

• 
  shivakumar (@ShivaKumarKA) reported 4 minutes ago

  @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.

• 
  Shubhchintak (@Shubhchintak18) reported 5 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  yogesh agarwal (@EvilYogiBear) reported 6 minutes ago

  Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk

• 
  Pranesh Lingampally (@IVILNVRLOSE) reported 13 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

• 
  Chandler Bing! 🚩 (@TheRainPoet) reported 16 minutes ago

  @OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!

• 
  abhishek bhasin (@Abhishek5133) reported 17 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Swagat Naik (@SwagatNaik15) reported 18 minutes ago

  @OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .

• 
  pramod (@P____D____) reported 18 minutes ago

  @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown