Spectra outages and service status in Trichūr, Kerala

Problems in the last 24 hours in Trichūr, Kerala

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Trichūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 40 seconds ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  PRITAM (@PRITAMlucky03) reported 3 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  abhishek bhasin (@Abhishek5133) reported 5 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  yogesh agarwal (@EvilYogiBear) reported 6 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  Eeshan Khan (@khan_eeshan) reported 11 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  Shubhang Jain (@shubhcjain) reported 13 minutes ago

  @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

• 
  Sundar Subramanian (@sundarsubr) reported 15 minutes ago

  @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

• 
  Abhishek Verma (@mrcreatist) reported 16 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 17 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  r3dinfo (@r3dinf0) reported 17 minutes ago

  @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli