Spectra outages and service status in Trichūr, Kerala

Problems in the last 24 hours in Trichūr, Kerala

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Trichūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tushar Anand (@TushDeMort) reported 3 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 7 minutes ago from New Delhi, Delhi

  Do internet service providers need to be called and tracked via phone to fix online service after raising online service request @OnSpectra ? What is the point of raising the issue online then? There is a huge customer support lapse I have faced with this service provider

• 
  abhijit dutta (@adutta11) reported 9 minutes ago

  @OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2

• 
  pramod (@P____D____) reported 11 minutes ago

  @OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 14 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  Shishir Agrahari (@shishiragrahari) reported 15 minutes ago

  @OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 15 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  neelakantankk (@neelakantankk) reported 17 minutes ago

  @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.

• 
  Shubhang Jain (@shubhcjain) reported 20 minutes ago

  @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

• 
  Profit_Swing (@S_garg83) reported 21 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish