Spectra outages and service status in Trichūr, Kerala

Problems in the last 24 hours in Trichūr, Kerala

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Trichūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 8 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  abhijit dutta (@adutta11) reported 10 minutes ago

  @OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India

• 
  Karthik M S (@m_s_karthik) reported 14 minutes ago

  @OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.

• 
  Udit Gaur (@UditGaur07) reported 15 minutes ago

  @saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra

• 
  Ayan Banerjee (@ayanbanerjee07) reported 15 minutes ago

  Dear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935

• 
  Ajay Nahar (@AjayNahar3) reported 15 minutes ago

  @OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?

• 
  Abhishek Verma (@mrcreatist) reported 16 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  Imran M (@calmima_m) reported 18 minutes ago

  Hi @OnSpectra - this is from workplace. We are having some serious trouble with the internet 2318330. We have tried multiple times to get this fix over call but there is no solution we find. Hence please send someone to visit and fix the problem.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 22 minutes ago

  Hi @OnSpectra @Spectre_net I have been raising solution request that my internet is down since 1pm IST today with complaint no - SR23043831986 and SR23033807547 and the issue has not been resolved in 7.5 hours and original estimated time was 4 hours #internetdown

• 
  Nitish Verma (@nitish41) reported 24 minutes ago

  @OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.