Spectra Outage Report in Trichūr, Thrissur District, State of Kerala
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Trichūr, State of Kerala
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Trichūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (50%)
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Wi-fi (33%)
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TV (17%)
Community Discussion
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Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Aashima Wadhwa
(@aashima_wadhwa) reported
@OnSpectra very poor customer care service. It’s been 2 months I have discontinued my connection and for my refund amount I have made almost 50 calls in 2 months. But you guys always ask bank details and no further steps.@jagograhakjago @consaff help here please !
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Gaurav Chandra
(@LinkwithGaurav) reported
@OnSpectraCare @DoT_India please see, there is no existence of customer service at @OnSpectra They only copy paste standard comments without looking at what is the query. They are not returning my security deposit and charging me 15 days of extra bill.
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Ninad
(@Ninad_oops) reported
Dear @OnSpectra , from last one year I amusing your 100 Mbps connection, but now I get the info that router provided by you does not support 100 Mbps speed, only upto 40 Mbps. So basicalky you charged me for services you can not render. Care to explain please.
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Venkata G Thota
(@GanapathiIBMer) reported
@OnSpectra I'm trying to support Spectra for a connection transfer from a closed company who used to pay Adv pre-paid connection of Spectra Services to a new User. Spectra is keepon delaying it from morethan 2 weeks. Who's the right person to escalate it ?
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Sagar Gurao
(@sagar_gurao) reported
@OnSpectraCare @OnSpectra SR21053023418 has been closed without any feedback. Refund is still pending. Can you please ensure that SRs are closed ONLY AFTER ACTUAL RESOLUTION of the query??
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Prateek Srivastava
(@Prateeksgsits) reported
@OnSpectra Hi I will like to bring you kind attention that i am facing frequent disconnection issue since almost a year now. Everytime I raise a complaint I am told to change the router. This router was provided bt spectra net. I have been chasing on emails but no response
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Arupda0
(@arupda0) reported
@OnSpectra Don't try to settle issues thro private messages. Do the root cause analysis and settle the issue permanently. Dont let me go for service providers who can control their instruments from mice attack. Jio or airtel customers in building nvr hv issues
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PP
(@PiyushPathneja) reported
@OnSpectra more thn 30 hours for a simple request, followed by 6 calls to call center. Still no sight of resolution. While in same time other networks like @airtelindia takes less than 2 hours to resolve. customer centericity is not important for @OnSpectra , please choose wisely
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Arupda0
(@arupda0) reported
@OnSpectra As expected you are concerned whether my current problem is resolved or not. You want to settle that thro private messages. Yes problem is attended everyday but at the cost of my 8-10 working hours average. No action to prevent recurring failure
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Jitendra Yadav
(@Jitendra_Yadav) reported
Hi Team @OnSpectra, power problem in router since morning .. I raise a complain, but nobody contacted till now.. account No 223135 वाह रे डिजिटल इंडिया @rsprasad