Spectra Outage Report in New Delhi, National Capital Territory of Delhi
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in New Delhi, National Capital Territory of Delhi
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in New Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (50%)
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Wi-fi (33%)
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TV (17%)
Live Outage Map Near New Delhi, National Capital Territory of Delhi
The most recent Spectra outage reports came from the following cities: New Delhi and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports Near New Delhi, National Capital Territory of Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Gagan Sethi
(@GaganSe49765049) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra Hi my plan has been changed without my consent. I have been put on a monthly plan, when I used to pay every 6 months. I have even raised a service ticket but did not hear any thing - SR20062565910. My client id is 205139.
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Lalit Chauhan 🇮🇳
(@chauhanlalit91) reported
from
New Delhi, National Capital Territory of Delhi
@uditm @OnSpectraCare @OnSpectra A/c no. 184519 , kindly create SR internet is down from since today morning.
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@VeenaChanchani @OnSpectra @reliancejio Yet to get reply from Spectranet whereas Jio replied immediately & we are loyal customer of spectranet since years
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Ashutosh rajput
(@1237ashu) reported
from
New Delhi, National Capital Territory of Delhi
@uditm I met with Mr Sumit Mishra escalation lead for buss cux. Trust me he is gem in your com . Rest fool us . He was working on my issue for 6 hrs going out of the box in night .spectra is losing customers you know it . Tip —Hire more like Sumit @OnSpectra
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra @minister of communication.Spectranet should be ASHAMED to send reminders daily to a Customer(A/cNo.139851) pay Rs8066/ yearly charges when Customer requested them for Quarterly payment of Rs2020/ but even Cos top management is silent
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@uditm @OnSpectra @PMOIndia .Opportunistic Spectranet at the time of this National Crisis when from Govt to Pvt Banks offering relief asking a Customer (A/c.No 139851) to pay Qtly instead of Yly of Rs 8066/ to pay Rs 3226/ Quarterly a 42% increase
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Gurnoor Kaur Behl
(@GurnoorKBehl) reported
from
New Delhi, National Capital Territory of Delhi
For a brand promoting reliable and amazing high speed #internet during #WorkFromHome / #WFH, your service as an internet provider is a shame @OnSpectra. It is disappointing because I REALLY SINCERELY requested your team to help me quick as my lease was getting over.
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra @uditm @PMOIndia Requested Spectranet (A/c No.139851) to pay Quarterly internet bill instead of Rs 8066/ yearly, shocked to see more then 40% increase in Quarterly bill,Spectranet taking advantage of lockdown from poor Sr Citizen loyal subscriber
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@VeenaChanchani @OnSpectra @airtelindia No doubt Spectranets (A/c No.139851) services nowadays become Worst & they increases service charges without intimation & also disconnect services
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Gurnoor Kaur Behl
(@GurnoorKBehl) reported
from
New Delhi, National Capital Territory of Delhi
You're all talk, and no work @OnSpectra I am considering letting your service go.. worst is, I had this thought within the first month of taking your service, which made me think of the big mistake it was to get you as an internet provider. Something needs to be done quick.
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra @uditm A/c No.139851 of Spectranet harassing their Sr Citizens Customer since number of years to make yearly payment of Rs8066/ instead of Quarterly as requested by mails,instagram,tweets messages but till few minutes back got call,message,mails
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@VeenaChanchani @OnSpectra @reliancejio What a poor Internet Service Provider Spectra (A/c No.139851) who is not bothered to reply either mail or tweets whereas Reliance Jio quickly responded our tweets
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra @uditm @sardesairajdeep Spectranet now started true color of their working as in this Critical period Customer (A/c No.139851) has got no alternative but to be with Co as our Request for Quarterly payment only this time not accepted
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Vaibhav tiwari
(@vaibhavt_3) reported
from
Noida, Uttar Pradesh
@OnSpectra worst customer service , worst network
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Gurnoor Kaur Behl
(@GurnoorKBehl) reported
from
New Delhi, National Capital Territory of Delhi
.@OnSpectra I'm so disappointed with your #Internet Customer Service. I have been told for 2 days straight that I will get a "call" from you guys regarding a mere internal shift of #Wifi router and haven't heard from the technical team.
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@uditm @OnSpectra @PMOIndia @RahulGandhi .Spectranet is like a Old time Money lender who reminds his Customer (A/cNo.139851) every now & then by calls,messages,mails to make Yearly payment of Rs8066/ when Customer long back requested for Qtl payment Rs2020/
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Anmol Sud
(@anmolsud) reported
from
New Delhi, National Capital Territory of Delhi
Horrible customer service!! Internet has been down for 36 hours and no response from your customer service team!! @OnSpectra had better expectations from you
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Gurnoor Kaur Behl
(@GurnoorKBehl) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra @OnSpectraCare There's no point. I'm going to close your service post this month. I got no call. It's been over 24 hours. Thanks.
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra Our Internet connection is down since more than 20 hours but no action Veena Chanchani (A/c No 139851) Delhi
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Suprapta Ghosh
(@SoireeWithSup) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra such a horrible service. My internet is down for more than 24 hrs and inspite of multiple follow ups no help. I think I would need to file a legal complain
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Mohan Prasad
(@MohanPrasad_A) reported
@OnSpectra @OnSpectraCare It's been 2complete days broadband is down and no proper response from the local team & no ETA till now. @uditm If the payment is delayed for a day you guys disconnect the service now its been 2 days without the service what action you guys gonna take.
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Arupda0
(@arupda0) reported
@OnSpectra Don't try to settle issues thro private messages. Do the root cause analysis and settle the issue permanently. Dont let me go for service providers who can control their instruments from mice attack. Jio or airtel customers in building nvr hv issues
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Maitrayadhrit
(@ZeldafanMimo) reported
@OnSpectra Have been trying to get the internet fixed sicne yesterday 5 pm, your service guys claimed it to be fixed by 6 today , they havent come to fix it yet, have stopped picking my calls and extended the time to 10:30 today. KIndly tell your guys to fix it asap.
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Ashish Bhargava
(@bhargavashish) reported
@OnSpectra Always get mechanical answer from support - plz give us some time for last one month. Plz assist
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PP
(@PiyushPathneja) reported
@OnSpectra more thn 30 hours for a simple request, followed by 6 calls to call center. Still no sight of resolution. While in same time other networks like @airtelindia takes less than 2 hours to resolve. customer centericity is not important for @OnSpectra , please choose wisely
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Spectra has got full freedom to disconnect (A/c No.139851) services when they can't extend one month sevice as gesture to oblige 10 years old Customer, Bye,Bye
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Venkata G Thota
(@GanapathiIBMer) reported
@OnSpectra I'm trying to support Spectra for a connection transfer from a closed company who used to pay Adv pre-paid connection of Spectra Services to a new User. Spectra is keepon delaying it from morethan 2 weeks. Who's the right person to escalate it ?
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Shishir
(@Shishir86405989) reported
@OnSpectra dear team, I would like to understand, your process around giving connection back to an existing customer who had disconnected / paused for 2 months while user was away to his home town. as I understand, existing customer cannot get connection back? Is it true ? Why
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A Green
(@FutureJohnny) reported
@ak82139423 @Ubiquiti @OnSpectra Send it back, now if you can. You will get no support from Ubiquity. None. They don't care and don't let this poor social media bot fool you. They will "escalate" and still the case will sit there. 18 days. UDMP has been factory defaulting itself. No real response.
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Gaurav Chandra
(@LinkwithGaurav) reported
@OnSpectraCare @DoT_India please see, there is no existence of customer service at @OnSpectra They only copy paste standard comments without looking at what is the query. They are not returning my security deposit and charging me 15 days of extra bill.