Spectra outages and service status in New Delhi, Delhi
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Full Outage Map
- Spectra generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Spectra Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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prashant gupta (@asdfCsgo) reported from Noida, Uttar Pradesh@OnSpectra Please cover the sector 47 noida with your broadband service
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Harpreet Bindra (@cool_bindra) reported from New Delhi, Delhi@OnSpectra My #newyearnewfail resolution was to do cycling 1 hour a day daily in the morning but everyday the dogs are barking every morning outside so I go back to sleep, I am afraid of injections..join @SajidSilawat1 @SoniaKaurBindr1 @aanchalsweet92 @jaydip4m @7thNovember
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiIn a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra
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Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, Delhi@OnSpectra @OnSpectraCare There's no point. I'm going to close your service post this month. I got no call. It's been over 24 hours. Thanks.
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Saurabh Dixit (@saurabhsirdixit) reported from Noida, Uttar Pradesh@OnSpectra you are worst. Customer id- 187664. SLA was 48 hours as it was internal shifting and still you guys are making fool and not sending guy. I would like to close my all the four connection if you can’t do shifting today.
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Lalit Chauhan 🇮🇳 (@chauhanlalit91) reported from New Delhi, Delhi@uditm @OnSpectraCare @OnSpectra A/c no. 184519 , kindly create SR internet is down from since today morning.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiI have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@uditm @OnSpectra @PMOIndia .Opportunistic Spectranet at the time of this National Crisis when from Govt to Pvt Banks offering relief asking a Customer (A/c.No 139851) to pay Qtly instead of Yly of Rs 8066/ to pay Rs 3226/ Quarterly a 42% increase
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Anmol Sud (@anmolsud) reported from New Delhi, DelhiHorrible customer service!! Internet has been down for 36 hours and no response from your customer service team!! @OnSpectra had better expectations from you
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Suprapta Ghosh (@SoireeWithSup) reported from New Delhi, Delhi@OnSpectra such a horrible service. My internet is down for more than 24 hrs and inspite of multiple follow ups no help. I think I would need to file a legal complain
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Akshat Chadha (@Chadha_Inc) reported from New Delhi, Delhi@OnSpectra can't reach to your customer service team, and Internet has not been working since morning. Tired of waiting on hold and no executive picks up.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiDo internet service providers need to be called and tracked via phone to fix online service after raising online service request @OnSpectra ? What is the point of raising the issue online then? There is a huge customer support lapse I have faced with this service provider
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@VeenaChanchani @OnSpectra @airtelindia No doubt Spectranets (A/c No.139851) services nowadays become Worst & they increases service charges without intimation & also disconnect services
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Nidhi Chaudhary (@thenidhii) reported from Delhi, DelhiWhat a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@OnSpectra @minister of communication.Spectranet should be ASHAMED to send reminders daily to a Customer(A/cNo.139851) pay Rs8066/ yearly charges when Customer requested them for Quarterly payment of Rs2020/ but even Cos top management is silent
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiNo technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare
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Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, Delhi.@OnSpectra I'm so disappointed with your #Internet Customer Service. I have been told for 2 days straight that I will get a "call" from you guys regarding a mere internal shift of #Wifi router and haven't heard from the technical team.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiWhen working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
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Gagan Sethi (@GaganSe49765049) reported from New Delhi, Delhi@OnSpectra Hi my plan has been changed without my consent. I have been put on a monthly plan, when I used to pay every 6 months. I have even raised a service ticket but did not hear any thing - SR20062565910. My client id is 205139.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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pramod (@P____D____) reported@OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand
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Varun Wadhera (@Varunw) reported@OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?
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prashant (@suman1980met) reported@OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund
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Vaibhav Raj Shekhar (@RVaibhav400) reportedI want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.
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Ashish Narang (@narang_babu) reported@OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!
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Sandeep (@Sandeep12710294) reported@OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..
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Shishir Agrahari (@shishiragrahari) reported@OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi
@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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•• Saloni Malhotra •• (@salonimalhotra) reported@RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience