Spectra outages and service status in Thāne, Maharashtra

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

• 
  Manmohan Mehta (@Mannaboutown) reported 7 minutes ago from Mumbai Suburban, Maharashtra

  @OnSpectra Guys it's really shameful that though I have paid till d end of d month but as soon as I informed you that I would not be renewing your services , you have immediately taken steps to bring my network to a halt ! I didn't even expect you to refund my money once I shift

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nitin Kaushik (@itsNitinKaushik) reported 4 minutes ago

  @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

• 
  Kanwar Anand (@spacey_december) reported 5 minutes ago

  @OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call

• 
  Nitin Kaushik (@itsNitinKaushik) reported 6 minutes ago

  @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

• 
  amit khare (@amitkha26204585) reported 7 minutes ago

  @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

• 
  Deepu (@Deepu1403) reported 8 minutes ago

  @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

• 
  Anil (@anilbudhraja) reported 9 minutes ago

  @OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection

• 
  Tony Benoy (@TonyBenoy) reported 11 minutes ago

  @OnSpectra please help😭

• 
  Aditya tyagi (@Adityatyagi15) reported 12 minutes ago

  @OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.

• 
  prashant (@suman1980met) reported 14 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund

• 
  yogesh agarwal (@EvilYogiBear) reported 16 minutes ago

  Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk