Spectra outages and service status in Thāne, Maharashtra

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

• 
  Manmohan Mehta (@Mannaboutown) reported 50 minutes ago from Mumbai Suburban, Maharashtra

  @OnSpectra Guys it's really shameful that though I have paid till d end of d month but as soon as I informed you that I would not be renewing your services , you have immediately taken steps to bring my network to a halt ! I didn't even expect you to refund my money once I shift

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abhijit dutta (@adutta11) reported 48 seconds ago

  @OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2

• 
  Kanwar Anand (@spacey_december) reported 1 minute ago

  @OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call

• 
  ad_das (@d_arindam) reported 3 minutes ago

  @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 4 minutes ago from Delhi, Delhi

  When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.

• 
  Prerna Ranjan (@prerna_ranjan) reported 11 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Mudit Sinha (@mdtsinha) reported 16 minutes ago

  @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

• 
  Varun Wadhera (@Varunw) reported 16 minutes ago

  @OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 16 minutes ago from Delhi, Delhi

  Once the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in

• 
  Nitin Kaushik (@itsNitinKaushik) reported 18 minutes ago

  @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 19 minutes ago

  Hi @OnSpectra @Spectre_net I have been raising solution request that my internet is down since 1pm IST today with complaint no - SR23043831986 and SR23033807547 and the issue has not been resolved in 7.5 hours and original estimated time was 4 hours #internetdown