Spectra outages and service status in Thāne, Maharashtra

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

• 
  Manmohan Mehta (@Mannaboutown) reported 20 minutes ago from Mumbai Suburban, Maharashtra

  @OnSpectra Guys it's really shameful that though I have paid till d end of d month but as soon as I informed you that I would not be renewing your services , you have immediately taken steps to bring my network to a halt ! I didn't even expect you to refund my money once I shift

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashant Gaur (@prashantgaur_) reported 1 minute ago

  @OnSpectra Internet not working. Pl call 9811661554

• 
  shivakumar (@ShivaKumarKA) reported 2 minutes ago

  @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.

• 
  Tanveer Masood (@tanveer2412) reported 3 minutes ago

  @OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago

• 
  PRITAM (@PRITAMlucky03) reported 7 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 8 minutes ago from Delhi, Delhi

  I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.

• 
  amit khare (@amitkha26204585) reported 13 minutes ago

  @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 14 minutes ago from New Delhi, Delhi

  Do internet service providers need to be called and tracked via phone to fix online service after raising online service request @OnSpectra ? What is the point of raising the issue online then? There is a huge customer support lapse I have faced with this service provider

• 
  Kanwar Anand (@spacey_december) reported 20 minutes ago

  @OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet

• 
  Dj Haulix (@amritbaruah18) reported 22 minutes ago

  @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

• 
  neelakantankk (@neelakantankk) reported 25 minutes ago

  @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.