Spectra outages and service status in New Delhi, Delhi
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Full Outage Map
- Spectra generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Spectra Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Nidhi Chaudhary (@thenidhii) reported from Delhi, DelhiWhat a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@VeenaChanchani @OnSpectra @reliancejio What a poor Internet Service Provider Spectra (A/c No.139851) who is not bothered to reply either mail or tweets whereas Reliance Jio quickly responded our tweets
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Gagan Sethi (@GaganSe49765049) reported from New Delhi, Delhi@OnSpectra Hi my plan has been changed without my consent. I have been put on a monthly plan, when I used to pay every 6 months. I have even raised a service ticket but did not hear any thing - SR20062565910. My client id is 205139.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiIn a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@OnSpectra @uditm @sardesairajdeep Spectranet now started true color of their working as in this Critical period Customer (A/c No.139851) has got no alternative but to be with Co as our Request for Quarterly payment only this time not accepted
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H K (@hvnk) reported from New Delhi, Delhi@airtelindia why are new customers being required to pay activation charges before installation of broadband service @Airtel_Presence Your competition like @reliancejio and @OnSpectra come for installation and testing before asking for payment #wtf
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiNo technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@uditm @OnSpectra @PMOIndia @RahulGandhi .Spectranet is like a Old time Money lender who reminds his Customer (A/cNo.139851) every now & then by calls,messages,mails to make Yearly payment of Rs8066/ when Customer long back requested for Qtl payment Rs2020/
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Anmol Sud (@anmolsud) reported from New Delhi, DelhiHorrible customer service!! Internet has been down for 36 hours and no response from your customer service team!! @OnSpectra had better expectations from you
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiWhen working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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Lalit Chauhan 🇮🇳 (@chauhanlalit91) reported from New Delhi, Delhi@uditm @OnSpectraCare @OnSpectra A/c no. 184519 , kindly create SR internet is down from since today morning.
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@OnSpectra @uditm A/c No.139851 of Spectranet harassing their Sr Citizens Customer since number of years to make yearly payment of Rs8066/ instead of Quarterly as requested by mails,instagram,tweets messages but till few minutes back got call,message,mails
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared
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Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, Delhi@OnSpectra @OnSpectraCare There's no point. I'm going to close your service post this month. I got no call. It's been over 24 hours. Thanks.
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Vaibhav tiwari (@vaibhavt_3) reported from Noida, Uttar Pradesh@OnSpectra worst customer service , worst network
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@OnSpectra @minister of communication.Spectranet should be ASHAMED to send reminders daily to a Customer(A/cNo.139851) pay Rs8066/ yearly charges when Customer requested them for Quarterly payment of Rs2020/ but even Cos top management is silent
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiDo internet service providers need to be called and tracked via phone to fix online service after raising online service request @OnSpectra ? What is the point of raising the issue online then? There is a huge customer support lapse I have faced with this service provider
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Suprapta Ghosh (@SoireeWithSup) reported from New Delhi, Delhi@OnSpectra such a horrible service. My internet is down for more than 24 hrs and inspite of multiple follow ups no help. I think I would need to file a legal complain
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiOnce the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Nitish Verma (@nitish41) reported@OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.
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prashant (@suman1980met) reported@OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135
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Swapnil S (@swaps_2k1) reported@OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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r3dinfo (@r3dinf0) reported@OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli
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abhishek bhasin (@Abhishek5133) reported@OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987
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Vijay Vaidyanathan (@vvijay26) reportedSpectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice
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ANIMESH RAJPUT (@Rajput8619) reported@OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.
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Hunter Pandey (@Hunter01803607) reported@thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.
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Naveen Jain S L (@naveenjainsl) reported@OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service