
Spectra Outage Report in Pune, State of Mahārāshtra
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in Pune, State of Mahārāshtra
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Pune and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Total Blackout
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E-mail
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Internet
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Wi-fi
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Phone
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Spectra Issues Reports Near Pune, State of Mahārāshtra
Latest outage, problems and issue reports in Pune and nearby locations:-
Chaitali Shah (@ChaitaliShah19) reported from Bavdhan, State of Mahārāshtra
Very disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.
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Deepak Jaryal (@Dijjjjay) reported from Hadapsar, State of Mahārāshtra
@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.
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Apoorv Gaurav (@gauravampire) reported from Hadapsar, State of Mahārāshtra
@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.
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Harsh Patel (@hrshpatel91) reported from Hadapsar, State of Mahārāshtra
@OnSpectra One of the most fake internet Provider I have come across..Looting Money from customer and not providing services.Have taken 5500rs from me and not activated Broadband services, Provided faulty router and No help..@Airtel_Presence @JioCare @microscancomp @TRAI Help
Spectra Issues Reports
Latest outage, problems and issue reports in social media:-
ad_das (@d_arindam) reported
@OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system
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Shubhang Jain (@shubhcjain) reported
@OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.
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Nitish Verma (@nitish41) reported
@OnSpectra @OnSpectraCare - can anyone look into my issue?
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Shubhchintak (@Shubhchintak18) reported
I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA
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Nitish Verma (@nitish41) reported
@OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.
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Nitish Verma (@nitish41) reported
@OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.
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Detached Soul (@PJharii) reported
@OnSpectra Need help regarding connection.
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Sandeep (@Sandeep12710294) reported
@OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..
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Anil (@anilbudhraja) reported
@OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection
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Eeshan Khan (@khan_eeshan) reported
@OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.