Spectra outages and service status in Pune, Maharashtra
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Full Outage Map
- Spectra generated 0 outage signals in the last 24 hours around Pune, including 0 direct reports.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in Pune, Maharashtra
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Pune, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Spectra Issues Reports Near Pune, Maharashtra
Latest outage, problems and issue reports in Pune and nearby locations:
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.
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Chaitali Shah (@ChaitaliShah19) reported from Bavdhan, MaharashtraVery disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband
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Apoorv Gaurav (@gauravampire) reported from Hadapsar, Maharashtra@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.
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Deepak Jaryal (@Dijjjjay) reported from Hadapsar, Maharashtra@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.
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Harsh Patel (@hrshpatel91) reported from Hadapsar, Maharashtra@OnSpectra One of the most fake internet Provider I have come across..Looting Money from customer and not providing services.Have taken 5500rs from me and not activated Broadband services, Provided faulty router and No help..@Airtel_Presence @JioCare @microscancomp @TRAI Help
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Srivastava (@anand2009) reported@OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.
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Tanveer Masood (@tanveer2412) reported@OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago
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PRITAM (@PRITAMlucky03) reported@OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .
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prashant (@suman1980met) reported@OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund
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Amit (@Amitvuts) reportedNever trust of @OnSpectra customer support they will say 1 hour and will take a week..
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abhijit dutta (@adutta11) reported@OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India
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prashant (@suman1980met) reported@OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra @NetflixIndia Worst Service. Pathetic Service.
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Laxmikant Sharma (@Laxmika52899797) reported@OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.
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प्रतीक || prateek (@gulati_prateek) reported@OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!