Spectra Outage Report in Pune, State of Mahārāshtra
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Pune, State of Mahārāshtra
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Pune and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (67%)
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Total Blackout (33%)
Community Discussion
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Spectra Issues Reports Near Pune, State of Mahārāshtra
Latest outage, problems and issue reports in Pune and nearby locations:
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.
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Harsh Patel
(@hrshpatel91) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra One of the most fake internet Provider I have come across..Looting Money from customer and not providing services.Have taken 5500rs from me and not activated Broadband services, Provided faulty router and No help..@Airtel_Presence @JioCare @microscancomp @TRAI Help
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.
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Apoorv Gaurav
(@gauravampire) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.
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Deepak Jaryal
(@Dijjjjay) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Karthik M S (Railmani)
(@m_s_karthik) reported
@NetflixIndia and @OnSpectra , I really don't like watching 4k content at 360p while on wired ethernet. One of you needs to fix your service please.
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ANIMESH RAJPUT
(@Rajput8619) reported
@OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.
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Prateek Srivastava
(@Prateeksgsits) reported
@OnSpectra you guys fail to fix issues , charge on higher side and take prepaid charges . Your customer representative don't call back and on prepaid connection you want 15 days of notice period for disconnection ??
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paritoshsharma 🇮🇳
(@paritoshsharma) reported
@OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift
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Sour & Dour
(@AnushreeBasu) reported
@OnSpectra Am shifting from GK2 to Gurgaon and customer service exec told me that ur services are not feasible there. But I had paid for a YEAR’s service n still have 6 months to go, so I had asked for a refund n was informed tht as per company policy tht money wont be refunded!
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mohan raj
(@mhnraj410) reported
@OnSpectra I have already requested for disconnection of services with you guys. I have also denied for change in ownership. I just want my services to be cancelled. I can’t keep responding to 100s of your calls. Can you cancel my services for gods sake.
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vinay.wfh 💉💉
(@vinaysshenoy) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra How do I cancel my service plan? There is no option within the app.
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Mudit Sinha
(@mdtsinha) reported
@OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.
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Saurabh Jain
(@Saurabh09570504) reported
@OnSpectra Fraud company. Raised multiple complaints but didn’t get response from team & to my surprise marking complaints as solved & stating that customer is not picking technician’s calls since days. You guys should be gutted and close down your company. #CustomerService
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Sundar Subramanian
(@sundarsubr) reported
@OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.