Spectra Outage Report in Pune, State of Mahārāshtra
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Pune, State of Mahārāshtra
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Pune and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (40%)
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Wi-fi (40%)
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TV (20%)
Community Discussion
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Spectra Issues Reports Near Pune, State of Mahārāshtra
Latest outage, problems and issue reports in Pune and nearby locations:
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Deepak Jaryal
(@Dijjjjay) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.
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Chaitali Shah
(@ChaitaliShah19) reported
from
Bavdhan, State of Mahārāshtra
Very disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.
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Apoorv Gaurav
(@gauravampire) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.
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Harsh Patel
(@hrshpatel91) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra One of the most fake internet Provider I have come across..Looting Money from customer and not providing services.Have taken 5500rs from me and not activated Broadband services, Provided faulty router and No help..@Airtel_Presence @JioCare @microscancomp @TRAI Help
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Gurnoor Kaur Behl
(@GurnoorKBehl) reported
from
New Delhi, National Capital Territory of Delhi
.@OnSpectra I'm so disappointed with your #Internet Customer Service. I have been told for 2 days straight that I will get a "call" from you guys regarding a mere internal shift of #Wifi router and haven't heard from the technical team.
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@VeenaChanchani @OnSpectra @reliancejio Yet to get reply from Spectranet whereas Jio replied immediately & we are loyal customer of spectranet since years
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Avaneesh Verma 🇮🇳
(@iAvaneesh) reported
Hi @OnSpectra , 202090 - A/C Internet is not working from last 10 days. I've raised a ticket on 11th but without resolution ticket has been resolved & update has given to me. I'm going to stop using your services Hi @JioCare, @airtelindia Can you provide me internet service?
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks
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Harpal Singh
(@HarpalSingh09) reported
@OnSpectra It’s been1.5month. We requested and put several mails to disconnect our Internet Services. Except Telecaller’s assurance we are not getting anything.Very pathetic customer support. No TAT commitment.We really feel cheated. Sr. leadership pls extend your support on it.
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Gaurav Goel
(@GoelG83) reported
@OnSpectra This is not the correct marketing technique if a consumer is having some issues with its service provider. Adding @consumerforum_ to have a protocol and restraint firms to peep into consumer tweets.
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Vikas Gujral
(@gujralvikas) reported
@OnSpectraCare This disconnection was initiated by @OnSpectra. Horrible company preying on customer's hard earned money. You have definitely lost a customer for life for a petty amount, and I will broadcast this as much as possible so that others don't fall prey. Shame on you!
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Payal Saraf
(@SarafPayal) reported
from
Bengaluru, State of Karnataka
@OnSpectra most horrible service. Don’t take even if they give it for free. With WFH all service providers are going all out to help and they are not bothered even after 5 days of calls. They buy time with 24hrs resolution X 5 days. Imagine.
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Vivek Sengupta
(@vsengupta) reported
@OnSpectraCare pending service request remains unresolved. When a follow up call is made, a fresh complaint is registered. What kind of service resolution is this? @OnSpectra