Spectra outages and service status in Pune, Maharashtra
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Full Outage Map
- Spectra generated 0 outage signals in the last 24 hours around Pune, including 0 direct reports.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in Pune, Maharashtra
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Pune, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Spectra Issues Reports Near Pune, Maharashtra
Latest outage, problems and issue reports in Pune and nearby locations:
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.
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Chaitali Shah (@ChaitaliShah19) reported from Bavdhan, MaharashtraVery disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.
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Harsh Patel (@hrshpatel91) reported from Hadapsar, Maharashtra@OnSpectra One of the most fake internet Provider I have come across..Looting Money from customer and not providing services.Have taken 5500rs from me and not activated Broadband services, Provided faulty router and No help..@Airtel_Presence @JioCare @microscancomp @TRAI Help
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.
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Deepak Jaryal (@Dijjjjay) reported from Hadapsar, Maharashtra@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.
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Apoorv Gaurav (@gauravampire) reported from Hadapsar, Maharashtra@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Gupta (@abhishek6801) reported@OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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PRITAM (@PRITAMlucky03) reported@OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Amit (@Amitvuts) reported@OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person
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Krishna Rai (@krish_rai) reported@OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon
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amit khare (@amitkha26204585) reported@OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?
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Vivek E A (@Vivekea1) reported@OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR
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Chandan Mukherjee (@ChandanMasai) reported@onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.