Spectra Outage in Hadapsar, Pune Division, State of Mahārāshtra

Very disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband

@OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.

@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.

@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.

@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.

@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.

@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra

@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.

@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement

@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.

@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.

@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.

@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.

@OnSpectra One of the most fake internet Provider I have come across..Looting Money from customer and not providing services.Have taken 5500rs from me and not activated Broadband services, Provided faulty router and No help..@Airtel_Presence @JioCare @microscancomp @TRAI Help

@OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

@OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

@OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.

@OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.

@OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

@OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

@OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.

@OnSpectra can u check pls without resolving marked resolve SR no SR22073512054. Really very frustrating service offered by spectra,

@OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!