Spectra Outage Report in Hadapsar, Pune Division, State of Mahārāshtra
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Hadapsar, State of Mahārāshtra
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Hadapsar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (65%)
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Total Blackout (28%)
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E-mail (4%)
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Wi-fi (3%)
Community Discussion
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Spectra Issues Reports Near Hadapsar, State of Mahārāshtra
Latest outage, problems and issue reports in Hadapsar and nearby locations:
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.
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Deepak Jaryal
(@Dijjjjay) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.
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Apoorv Gaurav
(@gauravampire) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra
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Harsh Patel
(@hrshpatel91) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra One of the most fake internet Provider I have come across..Looting Money from customer and not providing services.Have taken 5500rs from me and not activated Broadband services, Provided faulty router and No help..@Airtel_Presence @JioCare @microscancomp @TRAI Help
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.
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Chaitali Shah
(@ChaitaliShah19) reported
from
Bavdhan, State of Mahārāshtra
Very disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Verma
(@rohit_verma1) reported
@OnSpectraCare Thankyou for again pasting the reply template without reading the complaint... My name is not Deepak and I need a more clearer timeline rather than “sometime” which means can you please tell me a DATE by when i can expect to receive the refund of my deposit!! @uditm @OnSpectra
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Anish Malik
(@AnishMa05606450) reported
@OnSpectra Such a hassle in retrieving the security deposit.Called customer care multiple times but I get no definite answer.If you charge penalty for payments made after due date, for sure customers should be provided the extra amount for delay in providing the security amount.
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SilkRoute
(@khanijau) reported
@OnSpectra Please update on SR 21022907048 Account 178998 Again reasserting. You did not have to make false promises of upgrading wifi modems to have customers shift to higher plans. Please admit it was a gimmick and close the issue.
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Amit Kumar
(@dramitvmmc) reported
@OnSpectra i made disconnection request on 7th October 2020... After several reminders through email still security deposit is not refunded and I am getting the generic replies from email support.Amit Kumar Spectra Account number 176960
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Sudesh Agarwal
(@sudesh99) reported
@OnSpectra pathetic way to respond to customer. Weird process that even internet is not working spectra people asking to wait for another 15 days. Why????
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Balwinder Singh
(@balli_singh516) reported
@OnSpectra one of the worst service provider by a distance, from the past 5 days I hav been struggling to get my connection moved to my new address which is in the next building and after 5 calls and 4 mails still don't hav the resolution 😡😡😡
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Rahul Dev Basak
(@RahulDevBasak1) reported
@balli_singh516 @OnSpectra It's a practice from Spectra where they close request without customer confirmation. They put the call on hold never bother. Floor supervisor Avdesh doesn't know the phonetics and working in Support. Better move to ACT
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Swapnil Teppalwar
(@steppalwar) reported
@OnSpectra @OnSpectraCare hope you have been noticing and taking some action on slow speed or daily degradation of internet services. Hope the repair on daily basis is not band aid work but permanent fixtures. This has been going since last few weeks. Pimple Saudagar wakad area
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Gopalaiah Vinay
(@gopalaiahvinay) reported
@OnSpectraCare @OnSpectra Deposit Not Refunded I had disconnected my connection in December and returned my devices by end of Jan 28th. But I have not received my refundable deposit yet despite calling and emailing the Customer Support n number of times.
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Swapnil Teppalwar
(@steppalwar) reported
@OnSpectra @OnSpectraCare @uditm Will you be able to provide uninterrupted service for at least one day? Frequent interruptions or network downs have become so common these days. This has been happening since last many weeks and al we see is CRM message of mass outage in my area!