Spectra outages and service status in Lucknow, Uttar Pradesh

Problems in the last 24 hours in Lucknow, Uttar Pradesh

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kratika Gupta (@kratikagupta24) reported 55 seconds ago

  @OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.

• 
  Eeshan Khan (@khan_eeshan) reported 4 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 4 minutes ago from Delhi, Delhi

  Once the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in

• 
  Ridima Aneja🇮🇳 (@RidimaAneja) reported 4 minutes ago

  @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 7 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Profit_Swing (@S_garg83) reported 8 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

• 
  Vivek Sengupta (@vsengupta) reported 9 minutes ago

  @OnSpectraCare There is a huge problem if your internet service keeps breaking down. @OnSpectra

• 
  Shishir Agrahari (@shishiragrahari) reported 11 minutes ago

  @OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 12 minutes ago

  Impressed with @OnSpectra .. the service guy came in 30 min from when the request was raised .. the other service provider is still sitting on a request after 48 hours!

• 
  paritoshsharma 🇮🇳 (@paritoshsharma) reported 14 minutes ago

  @OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift