Spectra outages and service status in Lucknow, Uttar Pradesh

Problems in the last 24 hours in Lucknow, Uttar Pradesh

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Lucknow, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Subhash S M (@subhaash2012) reported 2 minutes ago

  @OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 3 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 4 minutes ago from Delhi, Delhi

  I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.

• 
  Vaibhav Raj Shekhar (@RVaibhav400) reported 7 minutes ago

  I want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.

• 
  Kanwar Anand (@spacey_december) reported 11 minutes ago

  @OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call

• 
  amit khare (@amitkha26204585) reported 12 minutes ago

  @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

• 
  Sundar Subramanian (@sundarsubr) reported 15 minutes ago

  @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

• 
  Siddhant Singh (@siddysin) reported 16 minutes ago

  .@OnSpectra is not working yet again.

• 
  Arpit Trivedi (@Alwaysbangon) reported 16 minutes ago

  @OnSpectra Horrible Services ,Pathetic customer care Why do you take immediate action for a new connection and 20 days for a disconnection ? Why should 1 pay extra for that 20 days ? Where are your ethics on customer support??

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 26 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(