Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Vipul (@vipuksh) reported 29 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Prerna Ranjan (@prerna_ranjan) reported 30 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Vipul (@vipuksh) reported 31 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  rathinmathur (@rathinmathur) reported 35 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Vipul (@vipuksh) reported 43 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

• 
  Sumit Garg (@SumitGarg327) reported 49 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Sumit Garg (@SumitGarg327) reported 57 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dj Haulix (@amritbaruah18) reported 23 seconds ago

  @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

• 
  प्रतीक || prateek (@gulati_prateek) reported 3 minutes ago

  @OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!

• 
  pramod (@P____D____) reported 4 minutes ago

  @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 7 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Shubhchintak (@Shubhchintak18) reported 10 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  Tushar Sharma (@TusharS95259847) reported 12 minutes ago

  @OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league

• 
  pramod (@P____D____) reported 15 minutes ago

  @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

• 
  Tushar Anand (@TushDeMort) reported 17 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  Amit (@Amitvuts) reported 20 minutes ago

  @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

• 
  Vaibhav (@iVaibhavKaushal) reported 21 minutes ago

  @OnSpectra Worst Service. Pathetic Service.