Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Sumit Garg (@SumitGarg327) reported 14 seconds ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  Sumit Garg (@SumitGarg327) reported 23 seconds ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Vipul (@vipuksh) reported 1 minute ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  rathinmathur (@rathinmathur) reported 15 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Vipul (@vipuksh) reported 18 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Prerna Ranjan (@prerna_ranjan) reported 30 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Vipul (@vipuksh) reported 58 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arpit Trivedi (@Alwaysbangon) reported 50 seconds ago

  @OnSpectra Horrible Services ,Pathetic customer care Why do you take immediate action for a new connection and 20 days for a disconnection ? Why should 1 pay extra for that 20 days ? Where are your ethics on customer support??

• 
  Nidhi Chaudhary (@thenidhii) reported 52 seconds ago from Delhi, Delhi

  What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.

• 
  Dj Haulix (@amritbaruah18) reported 2 minutes ago

  @OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

• 
  Dj Haulix (@amritbaruah18) reported 3 minutes ago

  @OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.

• 
  Ayan Banerjee (@ayanbanerjee07) reported 4 minutes ago

  Dear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935

• 
  pramod (@P____D____) reported 6 minutes ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint

• 
  $udr!pt0$$ (@Sudripto) reported 10 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

• 
  Naveen Jain S L (@naveenjainsl) reported 10 minutes ago

  @OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service

• 
  Imran M (@calmima_m) reported 12 minutes ago

  Hi @OnSpectra - this is from workplace. We are having some serious trouble with the internet 2318330. We have tried multiple times to get this fix over call but there is no solution we find. Hence please send someone to visit and fix the problem.

• 
  Kunal Jain (@Jainkkunal10) reported 12 minutes ago

  @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.