Spectra outages and service status in Gurgaon, Haryana
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Full Outage Map
- Spectra generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Spectra Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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Vipul (@vipuksh) reported from Gurgaon, Haryana.@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience
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Prerna Ranjan (@prerna_ranjan) reported from Gurgaon, Haryana@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider
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Vipul (@vipuksh) reported from Gurgaon, Haryana@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
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Sumit Garg (@SumitGarg327) reported from Gurgaon, HaryanaNo revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
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Vipul (@vipuksh) reported from Gurgaon, Haryana@OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks
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rathinmathur (@rathinmathur) reported from Gurgaon, HaryanaI guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Chandler Bing! 🚩 (@TheRainPoet) reported@OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!
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aanya kaushik (@aanya_kaushik) reportedThen i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiOnce the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in
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Nitin Kaushik (@itsNitinKaushik) reported@OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiWhen working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
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amit khare (@amitkha26204585) reported@OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?
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shivakumar (@ShivaKumarKA) reported@OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.
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Swapnil Jagtap (@Swap_Jags) reported@OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2
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Ridima Aneja🇮🇳 (@RidimaAneja) reported@salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.
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Bhaskar (@Bhaskar02884034) reported@OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏