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Spectra outages and service status in Gurgaon, Haryana

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  • Spectra generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • prerna_ranjan
    Prerna Ranjan (@prerna_ranjan) reported from Gurgaon, Haryana

    @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

  • SumitGarg327
    Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana

    No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

  • rathinmathur
    rathinmathur (@rathinmathur) reported from Gurgaon, Haryana

    I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

  • SumitGarg327
    Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana

    @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • pradeepgupta102
    Pradeep Gupta (@pradeepgupta102) reported

    @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

  • TheRainPoet
    Chandler Bing! 🚩 (@TheRainPoet) reported

    @OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!

  • r3dinf0
    r3dinfo (@r3dinf0) reported

    @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • prashant_katara
    Prashant (@prashant_katara) reported

    @OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • nikitatandon44
    Nikita Tandon (@nikitatandon44) reported

    @OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.

  • dj_bgl_25
    deepak (@dj_bgl_25) reported

    @OnSpectra my internet is not working .. CAN - 166866

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.

  • sundarsubr
    Sundar Subramanian (@sundarsubr) reported

    @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.