Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Sumit Garg (@SumitGarg327) reported 3 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Vipul (@vipuksh) reported 15 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Sumit Garg (@SumitGarg327) reported 18 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  Vipul (@vipuksh) reported 35 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  rathinmathur (@rathinmathur) reported 43 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Prerna Ranjan (@prerna_ranjan) reported 45 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Vipul (@vipuksh) reported 56 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shivakumar (@ShivaKumarKA) reported 7 minutes ago

  @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.

• 
  pramod (@P____D____) reported 8 minutes ago

  @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

• 
  prashant (@suman1980met) reported 12 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135

• 
  Nitish Verma (@nitish41) reported 18 minutes ago

  @OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.

• 
  Neeraj Mehta (@neermehta1) reported 20 minutes ago

  Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair.  SR22083546449

• 
  Vivek Sengupta (@vsengupta) reported 24 minutes ago

  @OnSpectraCare There is a huge problem if your internet service keeps breaking down. @OnSpectra

• 
  abhijit dutta (@adutta11) reported 25 minutes ago

  @OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2

• 
  Unsocially M'idiotic (@m_idiotic) reported 26 minutes ago

  @thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.

• 
  Naveen Jain S L (@naveenjainsl) reported 26 minutes ago

  @OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service

• 
  Sharath Sathisan (@SharathVS) reported 28 minutes ago

  @OnSpectra Internet not working.