Spectra Outage Report in Gurgaon, State of Haryāna
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (75%)
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Wi-fi (25%)
Community Discussion
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Spectra Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
.@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Harpal Singh
(@HarpalSingh09) reported
@OnSpectra It’s been a month. We requested and put several mails to disconnect our Internet Services. Expect Telecaller’s assurance we are not getting anything.Very pathetic customer support. No TAT commitment.We really feel cheated. Sr. leadership pls extend your support on it.
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Ayaansh Chourasia
(@AyanshChourasia) reported
@OnSpectra it's been more than 3 day, my internet not working. Every time when I call for SR update,get new resolution time. SR has been escalated many times by customer service, although no one bother to resolve our issue.
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Vikas Gujral
(@gujralvikas) reported
@OnSpectraCare @OnSpectra How much time is ‘some time’? Typical Spectra things. I need a resolution!!! Either refund pro rata amount or provide me broadband connection.
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra even after promises made on 4th & 5th Nov, no solution given to my request Account No. 185250.
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Gabbar 2.0
(@KoiToSunLo) reported
@OnSpectra is fraud company, Never user Spectra services. They'll Ignore your emails and never refund you're security amount. #fraud #scam #spectrafraud @jagograhakjago @DCPEastDelhi
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Vivek Sengupta
(@vsengupta) reported
@OnSpectraCare pending service request remains unresolved. When a follow up call is made, a fresh complaint is registered. What kind of service resolution is this? @OnSpectra
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Sumit Kumar Singh
(@Sumitks) reported
@OnSpectra broadband not working again!
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Yogesh D.
(@ydhiman20) reported
@onspectracare @onspectra you guys seriously have pathetic service. What type of customer service are you providing? Why there are no action taken on complaint? When will you guys refund security amount. It has been long time. I'm still waiting for security. #poorcustomerservice
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Dipankar
(@dipankars) reported
@OnSpectra you guys are idiot or what? My prepaid account which is valid till 2021, you guys have cancelled? Without any intimation? Refund my entire amount tomorrow morning or fix it now. #Fail #Spectra
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kaaroClips
(@ClipsKaaro) reported
@OnSpectra @hitzii don't, Spectranet only upsells. No customer care, bad service, frequent disconnections. Maybe worst ISP in Delhi NCR