Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Sumit Garg (@SumitGarg327) reported 19 seconds ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Prerna Ranjan (@prerna_ranjan) reported 3 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Sumit Garg (@SumitGarg327) reported 11 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  rathinmathur (@rathinmathur) reported 21 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Vipul (@vipuksh) reported 27 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

• 
  Vipul (@vipuksh) reported 46 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  Vipul (@vipuksh) reported 48 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shivakumar (@ShivaKumarKA) reported 7 minutes ago

  @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.

• 
  pramod (@P____D____) reported 10 minutes ago

  @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

• 
  Sumit Kumar Singh (@Sumitks) reported 11 minutes ago

  @OnSpectra what a pathetic service of your broadband! Keeps getting disconnected the whole time. @airtelindia can you send someone to make my broadband switch over to your’s?

• 
  Kratika Gupta (@kratikagupta24) reported 13 minutes ago

  @OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.

• 
  Abhishek Verma (@mrcreatist) reported 17 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 17 minutes ago

  @RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience

• 
  Dj Haulix (@amritbaruah18) reported 17 minutes ago

  @OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 19 minutes ago from Delhi, Delhi

  Once the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in

• 
  Tushar Anand (@TushDeMort) reported 21 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  sameer ahmed (@sammiee_samir) reported 21 minutes ago

  @OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢