Spectra Outage Report in Gurgaon, State of Haryāna
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (71%)
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Total Blackout (29%)
Community Discussion
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Spectra Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Prerna Ranjan
(@prerna_ranjan) reported
from
Gurgaon, State of Haryāna
@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
.@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks
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rathinmathur
(@rathinmathur) reported
from
Gurgaon, State of Haryāna
I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
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Nidhi Chaudhary
(@thenidhii) reported
from
Delhi, National Capital Territory of Delhi
What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra @OnSpectraCare has been more than 3 days since the problem highlighted and more than 2 hours since I re-shared my contact. but no revert so far from spectra
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KUNDAN SRIVASTAVA
(@kundansriv) reported
@OnSpectra I paid amount on 19th Feb and they committed to install the internet on 20th Feb morning. Still installation not done and ur local executive not picking the call. Request you to cancel the order and initiate the refund. I have multiple options to choose.
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra very irresponsible customer care, for the last 3 days resolution not there. SR's are closed without taking customer onboard. (SR 21022901448, 21022901776,21022901988). Need faster execution. taking to social media looked like only possible route now.
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Anish Malik
(@AnishMa05606450) reported
@OnSpectraCare @OnSpectra Still no resolution to this issue despite calling the customer care numerous times. There's no progress. Stop harassing your customers. Wonder how many other customers like me are harassed like this. Spectra sitting on top of all that money they ought to release.
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Rahul Thakur
(@_Thakur_Rahul) reported
@OnSpectra Hello Management, I would like to bring to your notice that you have pathetic customer service team just like internet services which you offer. I have raised service request multiple times but no solution and on contrary teams is closing it unresolved.
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Anish Malik
(@AnishMa05606450) reported
@OnSpectra Such a hassle in retrieving the security deposit.Called customer care multiple times but I get no definite answer.If you charge penalty for payments made after due date, for sure customers should be provided the extra amount for delay in providing the security amount.
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Same issue again. Wifi not working. Why a temporary solution is provided every time? How many times should we raise a complaint. Tell us clearly if you guys will be able to provide the service or not. Because this is not tolerable.
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NOOR MOHAMMED
(@Noormohd0728) reported
@OnSpectra Already given 9 month advance cannot change now. Worst experience
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra @OnSpectraCare worst consumer care I have come across is by Spectra @uditm
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Amit Jaiswal
(@amjindia) reported
@OnSpectra Your email helpdesk is not working at all. Being asked to be patient for 7 months without any resolution. Any other way to approach you? Regarding refund of deposit