Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  rathinmathur (@rathinmathur) reported 6 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Prerna Ranjan (@prerna_ranjan) reported 9 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Sumit Garg (@SumitGarg327) reported 13 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  Vipul (@vipuksh) reported 24 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Vipul (@vipuksh) reported 26 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  Vipul (@vipuksh) reported 28 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

• 
  Sumit Garg (@SumitGarg327) reported 42 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 2 minutes ago from Delhi, Delhi

  I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 3 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Ria (@paracetanmol__) reported 10 minutes ago

  @thenidhii @OnSpectra @JioCare Please help her 😌

• 
  Sumant (still Geralt of Trivia) (@sumants) reported 12 minutes ago

  @OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.

• 
  Eshwar Natarajan (@eshwar_n) reported 13 minutes ago

  @airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel

• 
  Abhishek Das (@abhidauly) reported 19 minutes ago

  @OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this

• 
  Shubhang Jain (@shubhcjain) reported 19 minutes ago

  @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

• 
  Kratika Gupta (@kratikagupta24) reported 22 minutes ago

  @OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 27 minutes ago from New Delhi, Delhi

  @OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared

• 
  Swapnil S (@swaps_2k1) reported 28 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.