Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Vipul (@vipuksh) reported 10 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

• 
  rathinmathur (@rathinmathur) reported 13 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Vipul (@vipuksh) reported 14 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  Prerna Ranjan (@prerna_ranjan) reported 30 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Sumit Garg (@SumitGarg327) reported 30 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Vipul (@vipuksh) reported 54 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Sumit Garg (@SumitGarg327) reported 55 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 5 minutes ago from Delhi, Delhi

  When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.

• 
  Sudhanshu Jain (@i_sudhanshujain) reported 7 minutes ago

  @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

• 
  yogesh agarwal (@EvilYogiBear) reported 8 minutes ago

  Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk

• 
  Nitish Verma (@nitish41) reported 13 minutes ago

  @OnSpectra @OnSpectraCare - can anyone look into my issue?

• 
  Varun Wadhera (@Varunw) reported 15 minutes ago

  @OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working

• 
  Arpit (@arpitbond131) reported 15 minutes ago

  @OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service

• 
  Samyak Jain (@technofireyt) reported 16 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Just don't go with excitel. They are the worst. I used excitel for some time because there was no other choice but now I switched to JioFiber and now I am finally relaxed. My advice would be to go with Airtel or Jio

• 
  Ajay Nahar (@AjayNahar3) reported 18 minutes ago

  @OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?

• 
  Pradeep Gupta (@pradeepgupta102) reported 19 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  Vivek Sengupta (@vsengupta) reported 24 minutes ago

  @OnSpectra virtually impossible to lodge a "link down" complaint. I just could not. Kept interminably on hold. @OnSpectraCare