Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  rathinmathur (@rathinmathur) reported 27 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Vipul (@vipuksh) reported 32 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Vipul (@vipuksh) reported 41 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  Prerna Ranjan (@prerna_ranjan) reported 43 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Sumit Garg (@SumitGarg327) reported 48 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  Sumit Garg (@SumitGarg327) reported 54 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Vipul (@vipuksh) reported 59 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Gupta (@pradeepgupta102) reported 3 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  Anay Rai (@anay9213) reported 3 minutes ago

  @OnSpectra worst services ever I seen, on daily basis it’s services down.

• 
  PRITAM (@PRITAMlucky03) reported 3 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  Kunal Jain (@Jainkkunal10) reported 4 minutes ago

  @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

• 
  $udr!pt0$$ (@Sudripto) reported 7 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

• 
  Tushar Anand (@TushDeMort) reported 8 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  Profit_Swing (@S_garg83) reported 8 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

• 
  Ajay Nahar (@AjayNahar3) reported 8 minutes ago

  @OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?

• 
  PRITAM (@PRITAMlucky03) reported 11 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  RVknight (@RV2206) reported 11 minutes ago from PETROL BUNK ORR, Karnataka

  @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet