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Spectra outages and service status in Gurgaon, Haryana

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  • Spectra generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • SumitGarg327
    Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana

    @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

  • SumitGarg327
    Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana

    No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

  • rathinmathur
    rathinmathur (@rathinmathur) reported from Gurgaon, Haryana

    I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

  • prerna_ranjan
    Prerna Ranjan (@prerna_ranjan) reported from Gurgaon, Haryana

    @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • abhishek6801
    Abhishek Gupta (@abhishek6801) reported

    @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • spacey_december
    Kanwar Anand (@spacey_december) reported

    @OnSpectra 2328015 CAN - not working and giving a lot of issues.

  • krish_rai
    Krishna Rai (@krish_rai) reported

    @OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon

  • amitkha26204585
    amit khare (@amitkha26204585) reported

    @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

  • Shubhchintak18
    Shubhchintak (@Shubhchintak18) reported

    I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

  • CEOBinarysoft
    Priyank Jain (@CEOBinarysoft) reported

    @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831

  • DineshParas
    Dinesh Parashar (@DineshParas) reported

    @OnSpectra Pathetic service. We switched from another service provider to Spectranet. Worst part is that its very difficult to connect with customer service team.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    In a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra