Spectra Outage Report in Gurgaon, State of Haryāna
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (80%)
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Total Blackout (20%)
Community Discussion
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Spectra Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
.@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience
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rathinmathur
(@rathinmathur) reported
from
Gurgaon, State of Haryāna
I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks
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Nidhi Chaudhary
(@thenidhii) reported
from
Delhi, National Capital Territory of Delhi
What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
In a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra
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Prerna Ranjan
(@prerna_ranjan) reported
from
Gurgaon, State of Haryāna
@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Hunar Bhalla
(@HunarBhalla) reported
@4_ever_red @Airtel_Presence Do check if you have @OnSpectra available in your area. I'm having bad experience with airtel on all fronts. I'm living at the heart of my city and I don't even get mobile coverage of airtel. Ended up getting a jio sim
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Tanveer Masood
(@tanveer2412) reported
Your rep called. Had no clue about issue. Had to explain the issue again. Asked me to wait 7 days without giving any update. Your sales person promised connection in 2 days. No update yet. Please refund my money @jagograhakjago @OnSpectra
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Sour & Dour
(@AnushreeBasu) reported
@OnSpectra Am shifting from GK2 to Gurgaon and customer service exec told me that ur services are not feasible there. But I had paid for a YEAR’s service n still have 6 months to go, so I had asked for a refund n was informed tht as per company policy tht money wont be refunded!
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Kunal Jain
(@Jainkkunal10) reported
@OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.
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Arun Kamath
(@ArunKamath47) reported
@OnSpectra Absolutely pathetic! People please don't be fooled. I reported an issue with slow speed almost a week back and all I keep hearing is some internal team is working on it. 100Mbps plan turned into 100kbps. If you are a working guy then please don't opt this. Will be slow for days.
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Kunal Sinha
(@mytechloaded) reported
What a poor internet provider you are @OnSpectra.Your internet connection doesn't work consecutively for even 4 days.. Why are we paying you such an hefty amount? For this nuisance? I want my internet re connected by today itself else I am changing it and throwing it away..
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deepak
(@dj_bgl_25) reported
@OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.
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vinay.wfh 💉💉
(@vinaysshenoy) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra How do I cancel my service plan? There is no option within the app.
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zan
(@vskyrex) reported
@vedantrants @OnSpectra Had the same issue w spectra too like yesterday same w @zerefvstheworld
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mohan raj
(@mhnraj410) reported
@OnSpectra I have already requested for disconnection of services with you guys. I have also denied for change in ownership. I just want my services to be cancelled. I can’t keep responding to 100s of your calls. Can you cancel my services for gods sake.