Spectra Outage Report in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (33%)
• Total Blackout (33%)
• Wi-fi (33%)

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Vipul (@vipuksh) reported 27 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

• 
  Sumit Garg (@SumitGarg327) reported 48 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Sumit Garg (@SumitGarg327) reported 50 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Gupta (@pradeepgupta102) reported 1 minute ago

  @OnSpectra very irresponsible customer care, for the last 3 days resolution not there. SR's are closed without taking customer onboard. (SR 21022901448, 21022901776,21022901988). Need faster execution. taking to social media looked like only possible route now.

• 
  Vishal (@VishalStillking) reported 2 minutes ago

  @uditm @OnSpectra Hi Udit can you please get this checked, it is very urgent as we are working from home and many societies are facing the same issue since last night. Last week also our internet stopped working. Please this is urgent.

• 
  Rohit Tirkey (@rohit_ty) reported 15 minutes ago

  @OnSpectra We had applied for our connection few days back. Your engineers haven't showed up after multiple promises. Neither of your team member has any track or clue about the installation status. If you can't keep up to your timelines, never promise a customer.

• 
  Vishal (@VishalStillking) reported 16 minutes ago

  @OnSpectra @OnSpectraCare @OnSpectra One technician came but again after an hour same issue. I am working from home this is very urgent. Please resolve this ASAP. I am sharing my contact details in DM.

• 
  Pradeep Gupta (@pradeepgupta102) reported 17 minutes ago

  @OnSpectra @OnSpectraCare has been more than 3 days since the problem highlighted and more than 2 hours since I re-shared my contact. but no revert so far from spectra

• 
  Abhay Shah (@FuzzyWriter) reported 18 minutes ago

  @OnSpectra @OnSpectraCare Internet is down again! It was down for 5 days in last week and it is out again. Can you fix it for once and all? If it can not be fixed, let me know. Will be happy to switch operator.

• 
  Akhilesh kG (@kg_akhilesh) reported 19 minutes ago

  @OnSpectra I have initiated the cancellation of the account due to pethatic service and still getting advance bill.. even after 15 days the no action taken... Can someone connect me to the Senior Management of Spectranet?It is a real pain for the customers!!

• 
  Shrikant Inamdar (@shrikant_inamar) reported 20 minutes ago

  @OnSpectra Useless service

• 
  Vishal (@VishalStillking) reported 24 minutes ago

  @OnSpectra Hello this has been going since yesterday. Whole night service was down and tonight as well. It's happening almost every week. Please let me know if I should continue with spectra or move to another wifi service provider.

• 
  Abhay Salunkhe (@abhays420) reported 24 minutes ago

  @OnSpectra @uditm What kind of process do you have at Spectra ? What is TAT for refunding customer deposit after cancellation of services? I have been following up for more than 20 days with customer car & have called 5 times and yet no sight of any refund.