Spectra Outage Report in Gurgaon, State of Haryāna
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Wi-fi (50%)
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E-mail (17%)
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Internet (17%)
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Total Blackout (17%)
Community Discussion
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Spectra Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Nidhi Chaudhary
(@thenidhii) reported
from
Delhi, National Capital Territory of Delhi
What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
In a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra
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rathinmathur
(@rathinmathur) reported
from
Gurgaon, State of Haryāna
I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
.@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience
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Prerna Ranjan
(@prerna_ranjan) reported
from
Gurgaon, State of Haryāna
@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
Once the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Abhay Salunkhe
(@abhays420) reported
@OnSpectra @uditm What kind of process do you have at Spectra ? What is TAT for refunding customer deposit after cancellation of services? I have been following up for more than 20 days with customer car & have called 5 times and yet no sight of any refund.
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ashwanijha
(@ajha_bioinfo) reported
@OnSpectra horrible network down since last four days at wakad
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Ankit Deswal
(@iankitdeswal) reported
@OnSpectra If you promise to provide me a stable connection I would love to switch over to your network.
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Shekhar S Dhupkar
(@dhupkar_s) reported
@OnSpectra We have been facing service down since last four days. It is difficult to justify at office. With the current state, I guarantee of at least 50 customers switching in near future. After being customers for years, last few months have been frustrating. Pathetic months!
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bhawesh pangaria
(@bhaweshpangaria) reported
@OnSpectra Kindly expand your network to Almora, i would happily shift to a private ISP with a better service.
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Vivek Srivastava
(@viveksri85) reported
@OnSpectra -I am frustated with the kind of customer service I am getting from your team. They are not able to resolve simple billing issue and I spoke to more then 50+ ppl in last two months and more than 12 SR being created. Even corporate team is not able to help. 😡😡😡😡
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Girish Godbole
(@GodboleGirish) reported
@OnSpectra The internet service is down in D1 bldg Kunal Icon, Pimple Saudagar, Pune 411027 for last one hour. Please restore it immediately. Thanks.
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Nikhil Jain
(@hinikhiljain) reported
@antiitcell @OnSpectra Bro don't purchase spectranet's connection they will make you beg for every problem like internet down, router change, security deposit refund everything. I have experienced their poor service & their customer care service like Ritika is pathetic and even their heads like Manish.
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Srinidhi
(@srinidhibs_85) reported
@OnSpectraCare What a poor customer service and arrogance. You have suspended my internet and asking me to pay though I have not used. All am asking is adjust bill so that I will be pay. You don't seem to be interested. Bye bye @OnSpectra. Am fed up. So moving to a different service provider.
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Aniket
(@aspeaks65) reported
Dear @OnSpectra. Can you please let me know what the hell is happening with my connection. I purchased a connection 2 weeks ago and since then the goes down once a day for 4-5 hours. This is insane as we have paid you guys one year amount. Please let me know if we can solve it.