Spectra Outage Report in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (33%)
• Total Blackout (33%)
• Wi-fi (33%)

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  rathinmathur (@rathinmathur) reported 26 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Sumit Garg (@SumitGarg327) reported 27 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  Vipul (@vipuksh) reported 29 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  Sumit Garg (@SumitGarg327) reported 42 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Vipul (@vipuksh) reported 59 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

• 
  Vipul (@vipuksh) reported 60 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivek Sengupta (@vsengupta) reported 30 seconds ago

  @OnSpectraCare pending service request remains unresolved. When a follow up call is made, a fresh complaint is registered. What kind of service resolution is this? @OnSpectra

• 
  Payal Saraf (@SarafPayal) reported 2 minutes ago from Bengaluru, Karnataka

  @OnSpectra still no resolution 5 days and still counting Most pathetic service.

• 
  Harpal Singh (@HarpalSingh09) reported 5 minutes ago

  @OnSpectra It’s been1.5month. We requested and put several mails to disconnect our Internet Services. Except Telecaller’s assurance we are not getting anything.Very pathetic customer support. No TAT commitment.We really feel cheated. Sr. leadership pls extend your support on it.

• 
  Vicky Sukhwani (@VickySukhwani89) reported 12 minutes ago

  @OnSpectra i am getting worst customer care from your end, reactivated from front end CC is saying but backend technician is saying they haven’t received any order number yet n i paid 72 hours back n not yet getting services, pathetic

• 
  Vikas Gujral (@gujralvikas) reported 13 minutes ago

  @OnSpectra @OnSpectraCare Worst customer service! I have open request for refund since Oct with NO ACTION. My email gets a standard response that we are working with no resolution time. Give back my money, you cheats. Account ID - 205926 | Service Request - SR20102775269.

• 
  cricket-fan (@pathaknilesh007) reported 13 minutes ago from PETROL BUNK ORR, Karnataka

  @OnSpectra @OnSpectraCare Not sure how many times need remind you guys, to clear my doubt but unfortunately connecting to customer service also not gettin confirm ans. 1- As per surrender connection req Requested for final invoice bill till 12 aug date 2- no update so far, req

• 
  Gurnoor Kaur Behl (@GurnoorKBehl) reported 19 minutes ago from New Delhi, Delhi

  .@OnSpectra I'm so disappointed with your #Internet Customer Service. I have been told for 2 days straight that I will get a "call" from you guys regarding a mere internal shift of #Wifi router and haven't heard from the technical team.

• 
  Ayaansh Chourasia (@AyanshChourasia) reported 24 minutes ago

  @OnSpectra it's been more than 3 day, my internet not working. Every time when I call for SR update,get new resolution time. SR has been escalated many times by customer service, although no one bother to resolve our issue.

• 
  Anil J Chanchani (@AnilJChanchani1) reported 25 minutes ago from New Delhi, Delhi

  @VeenaChanchani @OnSpectra @reliancejio What a poor Internet Service Provider Spectra (A/c No.139851) who is not bothered to reply either mail or tweets whereas Reliance Jio quickly responded our tweets

• 
  Lalit Chauhan 🇮🇳 (@chauhanlalit91) reported 27 minutes ago from New Delhi, Delhi

  @uditm @OnSpectraCare @OnSpectra A/c no. 184519 , kindly create SR internet is down from since today morning.