Spectra outages and service status in Gurgaon, Haryana
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Full Outage Map
- Spectra generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Spectra Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Vipul (@vipuksh) reported from Gurgaon, Haryana@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
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Vipul (@vipuksh) reported from Gurgaon, Haryana@OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks
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rathinmathur (@rathinmathur) reported from Gurgaon, HaryanaI guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.
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Prerna Ranjan (@prerna_ranjan) reported from Gurgaon, Haryana@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider
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Sumit Garg (@SumitGarg327) reported from Gurgaon, HaryanaNo revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
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Vipul (@vipuksh) reported from Gurgaon, Haryana.@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience
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Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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shivakumar (@ShivaKumarKA) reported@OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.
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deepak (@dj_bgl_25) reported@OnSpectra my internet is not working .. CAN - 166866
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abhishek bhasin (@Abhishek5133) reported@OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987
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abhijit dutta (@adutta11) reported@OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India
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Siddhant Singh (@siddysin) reported.@OnSpectra is not working yet again.
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Hunter Pandey (@Hunter01803607) reported@thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.
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Abhishek Gupta (@abhishek6801) reported@OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia
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pramod (@P____D____) reported@OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiOnce the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in