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Spectra outages and service status in Gurgaon, Haryana

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  • Spectra generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

  • SumitGarg327
    Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana

    No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

  • SumitGarg327
    Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana

    @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

  • prerna_ranjan
    Prerna Ranjan (@prerna_ranjan) reported from Gurgaon, Haryana

    @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

  • vipuksh
    Vipul (@vipuksh) reported from Gurgaon, Haryana

    .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

  • rathinmathur
    rathinmathur (@rathinmathur) reported from Gurgaon, Haryana

    I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • gulati_prateek
    प्रतीक || prateek (@gulati_prateek) reported

    @OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!

  • Ashish_feels
    Ashish Kumar (@Ashish_feels) reported

    @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

  • dj_bgl_25
    deepak (@dj_bgl_25) reported

    @OnSpectra my internet is not working .. CAN - 166866

  • salonimalhotra
    •• Saloni Malhotra •• (@salonimalhotra) reported

    @RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

  • Abhishek5133
    abhishek bhasin (@Abhishek5133) reported

    @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

  • SwagatNaik15
    Swagat Naik (@SwagatNaik15) reported

    @OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .

  • mdtsinha
    Mudit Sinha (@mdtsinha) reported

    @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

  • DineshParas
    Dinesh Parashar (@DineshParas) reported

    @OnSpectra Pathetic service. We switched from another service provider to Spectranet. Worst part is that its very difficult to connect with customer service team.

  • naveenjainsl
    Naveen Jain S L (@naveenjainsl) reported

    @OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back