Spectra Outage Report in Gurgaon, State of Haryāna
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Gurgaon, State of Haryāna
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (70%)
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Total Blackout (20%)
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Wi-fi (10%)
Community Discussion
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Spectra Issues Reports Near Gurgaon, State of Haryāna
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
.@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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rathinmathur
(@rathinmathur) reported
from
Gurgaon, State of Haryāna
I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
In a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra
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Vipul
(@vipuksh) reported
from
Gurgaon, State of Haryāna
@OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
Once the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in
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Nidhi Chaudhary
(@thenidhii) reported
from
Delhi, National Capital Territory of Delhi
What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Prerna Ranjan
(@prerna_ranjan) reported
from
Gurgaon, State of Haryāna
@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Shekhar S Dhupkar
(@dhupkar_s) reported
@OnSpectra We have been facing service down since last four days. It is difficult to justify at office. With the current state, I guarantee of at least 50 customers switching in near future. After being customers for years, last few months have been frustrating. Pathetic months!
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Aniket
(@aspeaks65) reported
Dear @OnSpectra. Can you please let me know what the hell is happening with my connection. I purchased a connection 2 weeks ago and since then the goes down once a day for 4-5 hours. This is insane as we have paid you guys one year amount. Please let me know if we can solve it.
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t.tweetwr
(@TTweetwr) reported
@OnSpectra most pathetic service of ISP ever seen.worst cust service n tech support.4 days mass outage nit yet resolved ina Wakad area
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Abhay Salunkhe
(@abhays420) reported
@OnSpectra @uditm What kind of process do you have at Spectra ? What is TAT for refunding customer deposit after cancellation of services? I have been following up for more than 20 days with customer car & have called 5 times and yet no sight of any refund.
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Pragati Rai
(@raipragati) reported
@OnSpectra Hi Team, My security amount is pending from last 4 months , everytime I hear that will contact u in 24hrs. Frm lst 4 mnths ur 24 hrs yet not over??? Plz look into the issue on pirority. @uditm
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Srinidhi
(@srinidhibs_85) reported
@OnSpectraCare Please dont keep responding a template. I have had enough from you without any solution. If the issue is not solved and the new bill is not generated by tomorrow morning, I will be switching to a new service. Enquired ACT broadband & they do have a good service @OnSpectra
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arpit.
(@4rp17) reported
@OnSpectra @OnSpectraCare Fix your god damn lines, man. First an outage for 30 hours. Down again within 9 hours of being fixed. What a great WFH partner. @uditm
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra it has been quite pathetic to see broadband going down for almost full day for 5 continuous days now. With people working from home, internet has become necessary but you do not seem to be bothered about providing it uninterrupted. Please close business you can't fix.
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Gaurav Khandelwal
(@gauravsharma643) reported
@OnSpectra #makelifebetter your services sucks and the most pethathic. Shame on you guys.. you only make life miserable with your downgraded service.. you fool your customers with fake Resolutions SR21012868394.
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ashwanijha
(@ajha_bioinfo) reported
@OnSpectra horrible network down since last four days at wakad