Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Prerna Ranjan (@prerna_ranjan) reported 2 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Sumit Garg (@SumitGarg327) reported 13 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  rathinmathur (@rathinmathur) reported 19 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Vipul (@vipuksh) reported 26 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Vipul (@vipuksh) reported 27 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  Sumit Garg (@SumitGarg327) reported 50 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  Vipul (@vipuksh) reported 54 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Gupta (@pradeepgupta102) reported 4 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  Pritam Prit (@pritamsvu) reported 4 minutes ago

  Hello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵‍💫 btw you guys are legends in pathetic service.

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 8 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 10 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 13 minutes ago from New Delhi, Delhi

  Do internet service providers need to be called and tracked via phone to fix online service after raising online service request @OnSpectra ? What is the point of raising the issue online then? There is a huge customer support lapse I have faced with this service provider

• 
  pramod (@P____D____) reported 16 minutes ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint

• 
  Nitish Verma (@nitish41) reported 17 minutes ago

  @OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.

• 
  Swapnil Jagtap (@Swap_Jags) reported 18 minutes ago

  @OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2

• 
  sameer ahmed (@sammiee_samir) reported 19 minutes ago

  @OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 23 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(