Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Vipul (@vipuksh) reported 2 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

• 
  Vipul (@vipuksh) reported 2 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  Vipul (@vipuksh) reported 2 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Prerna Ranjan (@prerna_ranjan) reported 24 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  rathinmathur (@rathinmathur) reported 26 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Sumit Garg (@SumitGarg327) reported 30 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  Sumit Garg (@SumitGarg327) reported 36 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kunal Jain (@Jainkkunal10) reported 8 minutes ago

  @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

• 
  yogesh agarwal (@EvilYogiBear) reported 12 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  Naveen Jain S L (@naveenjainsl) reported 13 minutes ago

  @OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service

• 
  Amit (@Amitvuts) reported 13 minutes ago

  @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

• 
  pramod (@P____D____) reported 14 minutes ago

  @OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand

• 
  abhishek bhasin (@Abhishek5133) reported 17 minutes ago

  @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 20 minutes ago from New Delhi, Delhi

  No technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 23 minutes ago

  Impressed with @OnSpectra .. the service guy came in 30 min from when the request was raised .. the other service provider is still sitting on a request after 48 hours!

• 
  Bhaskar (@Bhaskar02884034) reported 24 minutes ago

  @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

• 
  Ria (@paracetanmol__) reported 26 minutes ago

  @thenidhii @OnSpectra @JioCare Please help her 😌