Spectra outages and service status in Gurgaon, Haryana
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Full Outage Map
- Spectra generated 0 outage signals in the last 24 hours around Gurgaon, including 0 direct reports.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in Gurgaon, Haryana
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Spectra Issues Reports Near Gurgaon, Haryana
Latest outage, problems and issue reports in Gurgaon and nearby locations:
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Vipul (@vipuksh) reported from Gurgaon, Haryana.@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience
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Prerna Ranjan (@prerna_ranjan) reported from Gurgaon, Haryana@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider
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Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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rathinmathur (@rathinmathur) reported from Gurgaon, HaryanaI guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.
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Vipul (@vipuksh) reported from Gurgaon, Haryana@OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks
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Vipul (@vipuksh) reported from Gurgaon, Haryana@OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare
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Sumit Garg (@SumitGarg327) reported from Gurgaon, HaryanaNo revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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•• Saloni Malhotra •• (@salonimalhotra) reportedImpressed with @OnSpectra .. the service guy came in 30 min from when the request was raised .. the other service provider is still sitting on a request after 48 hours!
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Karthik M S (@m_s_karthik) reported@OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.
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PRITAM (@PRITAMlucky03) reported@OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831
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Sunny (@sunny9k) reported@OnSpectra help
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Sandeep (@Sandeep12710294) reported@OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..
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paritoshsharma 🇮🇳 (@paritoshsharma) reported@OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift
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Laxmikant Sharma (@Laxmika52899797) reported@OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.
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Swapnil S (@swaps_2k1) reported@OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.
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प्रतीक || prateek (@gulati_prateek) reported@OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(