Spectra outages and service status in Gurgaon, Haryana

Problems in the last 24 hours in Gurgaon, Haryana

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Gurgaon, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports Near Gurgaon, Haryana

Latest outage, problems and issue reports in Gurgaon and nearby locations:

• 
  Vipul (@vipuksh) reported 12 minutes ago from Gurgaon, Haryana

  @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

• 
  Vipul (@vipuksh) reported 27 minutes ago from Gurgaon, Haryana

  .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

• 
  Sumit Garg (@SumitGarg327) reported 28 minutes ago from Gurgaon, Haryana

  No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

• 
  rathinmathur (@rathinmathur) reported 29 minutes ago from Gurgaon, Haryana

  I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

• 
  Sumit Garg (@SumitGarg327) reported 31 minutes ago from Gurgaon, Haryana

  @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

• 
  Vipul (@vipuksh) reported 38 minutes ago from Gurgaon, Haryana

  @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

• 
  Prerna Ranjan (@prerna_ranjan) reported 54 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Priyank Jain (@CEOBinarysoft) reported 48 seconds ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Nitish Verma (@nitish41) reported 1 minute ago

  @OnSpectra @OnSpectraCare - can anyone look into my issue?

• 
  Nikita Tandon (@nikitatandon44) reported 6 minutes ago

  @OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.

• 
  Abhishek Das (@abhidauly) reported 6 minutes ago

  @OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this

• 
  Ashish Kumar (@Ashish_feels) reported 13 minutes ago

  @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

• 
  RVknight (@RV2206) reported 21 minutes ago from PETROL BUNK ORR, Karnataka

  @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet

• 
  Mudit Sinha (@mdtsinha) reported 21 minutes ago

  @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

• 
  Sabyasachi Paikaray (@oraclesabya) reported 23 minutes ago

  @OnSpectra why your service has become so patheic now a days .. i have logged several complaints with slow and frequent disconnections. No resolution till now and your service guys tells its problem every where and he can not solve it ... Account number: 030850 @TRAI

• 
  $udr!pt0$$ (@Sudripto) reported 24 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

• 
  Vivek Sengupta (@vsengupta) reported 27 minutes ago

  @OnSpectra virtually impossible to lodge a "link down" complaint. I just could not. Kept interminably on hold. @OnSpectraCare