Spectra Outage in Delhi, National Capital Territory of Delhi

@OnSpectra worst customer service , worst network

@uditm @OnSpectraCare @OnSpectra A/c no. 184519 , kindly create SR internet is down from since today morning.

@OnSpectra @OnSpectraCare There's no point. I'm going to close your service post this month. I got no call. It's been over 24 hours. Thanks.

You're all talk, and no work @OnSpectra I am considering letting your service go.. worst is, I had this thought within the first month of taking your service, which made me think of the big mistake it was to get you as an internet provider. Something needs to be done quick.

.@OnSpectra I'm so disappointed with your #Internet Customer Service. I have been told for 2 days straight that I will get a "call" from you guys regarding a mere internal shift of #Wifi router and haven't heard from the technical team.

For a brand promoting reliable and amazing high speed #internet during #WorkFromHome / #WFH, your service as an internet provider is a shame @OnSpectra. It is disappointing because I REALLY SINCERELY requested your team to help me quick as my lease was getting over.

@VeenaChanchani @OnSpectra @reliancejio What a poor Internet Service Provider Spectra (A/c No.139851) who is not bothered to reply either mail or tweets whereas Reliance Jio quickly responded our tweets

@VeenaChanchani @OnSpectra @reliancejio Yet to get reply from Spectranet whereas Jio replied immediately & we are loyal customer of spectranet since years

@VeenaChanchani @OnSpectra @airtelindia No doubt Spectranets (A/c No.139851) services nowadays become Worst & they increases service charges without intimation & also disconnect services

Horrible customer service!! Internet has been down for 36 hours and no response from your customer service team!! @OnSpectra had better expectations from you

@OnSpectra Our Internet connection is down since more than 20 hours but no action Veena Chanchani (A/c No 139851) Delhi

@OnSpectra Hi my plan has been changed without my consent. I have been put on a monthly plan, when I used to pay every 6 months. I have even raised a service ticket but did not hear any thing - SR20062565910. My client id is 205139.

@OnSpectra such a horrible service. My internet is down for more than 24 hrs and inspite of multiple follow ups no help. I think I would need to file a legal complain

@OnSpectra @uditm @sardesairajdeep Spectranet now started true color of their working as in this Critical period Customer (A/c No.139851) has got no alternative but to be with Co as our Request for Quarterly payment only this time not accepted

@uditm @OnSpectra @PMOIndia @RahulGandhi .Spectranet is like a Old time Money lender who reminds his Customer (A/cNo.139851) every now & then by calls,messages,mails to make Yearly payment of Rs8066/ when Customer long back requested for Qtl payment Rs2020/

@OnSpectra @minister of communication.Spectranet should be ASHAMED to send reminders daily to a Customer(A/cNo.139851) pay Rs8066/ yearly charges when Customer requested them for Quarterly payment of Rs2020/ but even Cos top management is silent

@uditm @OnSpectra @PMOIndia .Opportunistic Spectranet at the time of this National Crisis when from Govt to Pvt Banks offering relief asking a Customer (A/c.No 139851) to pay Qtly instead of Yly of Rs 8066/ to pay Rs 3226/ Quarterly a 42% increase

@OnSpectra @uditm @PMOIndia Requested Spectranet (A/c No.139851) to pay Quarterly internet bill instead of Rs 8066/ yearly, shocked to see more then 40% increase in Quarterly bill,Spectranet taking advantage of lockdown from poor Sr Citizen loyal subscriber

@OnSpectra @uditm A/c No.139851 of Spectranet harassing their Sr Citizens Customer since number of years to make yearly payment of Rs8066/ instead of Quarterly as requested by mails,instagram,tweets messages but till few minutes back got call,message,mails

@OnSpectra My #newyearnewfail resolution was to do cycling 1 hour a day daily in the morning but everyday the dogs are barking every morning outside so I go back to sleep, I am afraid of injections..join @SajidSilawat1 @SoniaKaurBindr1 @aanchalsweet92 @jaydip4m @7thNovember

@OnSpectra @OnSpectraCare team is there an update on my refund. Have not received any update. Does it takes so much time( more than 2 months) to process refunds. Seems you are working in 1950’s era to return customer’s money. @uditm running a company or a joke?

@OnSpectra Don't try to settle issues thro private messages. Do the root cause analysis and settle the issue permanently. Dont let me go for service providers who can control their instruments from mice attack. Jio or airtel customers in building nvr hv issues

@OnSpectra As expected you are concerned whether my current problem is resolved or not. You want to settle that thro private messages. Yes problem is attended everyday but at the cost of my 8-10 working hours average. No action to prevent recurring failure

@OnSpectra Hi I will like to bring you kind attention that i am facing frequent disconnection issue since almost a year now. Everytime I raise a complaint I am told to change the router. This router was provided bt spectra net. I have been chasing on emails but no response

@OnSpectra Always get mechanical answer from support - plz give us some time for last one month. Plz assist

@OnSpectra Almost one month since I am chasing support team for refund after you closed operations in Pune. CRM:00014813 - plz assist

@OnSpectra dear team, I would like to understand, your process around giving connection back to an existing customer who had disconnected / paused for 2 months while user was away to his home town. as I understand, existing customer cannot get connection back? Is it true ? Why

@OnSpectra @OnSpectraCare It's been 2complete days broadband is down and no proper response from the local team & no ETA till now. @uditm If the payment is delayed for a day you guys disconnect the service now its been 2 days without the service what action you guys gonna take.

Hi Team @OnSpectra, power problem in router since morning .. I raise a complain, but nobody contacted till now.. account No 223135 वाह रे डिजिटल इंडिया @rsprasad

@OnSpectra Very poor service. My connection is deactivated since March due to No service in my area. Following up for refund since then. No response. SR raised in your system getting closed with False commitments.