Spectra outages and service status in Delhi, Delhi
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Full Outage Map
- Spectra generated 0 outage signals in the last 24 hours around Delhi, including 0 direct reports.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours in Delhi, Delhi
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Spectra Issues Reports Near Delhi, Delhi
Latest outage, problems and issue reports in Delhi and nearby locations:
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Akshat Chadha (@Chadha_Inc) reported from New Delhi, Delhi@OnSpectra can't reach to your customer service team, and Internet has not been working since morning. Tired of waiting on hold and no executive picks up.
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Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, DelhiFor a brand promoting reliable and amazing high speed #internet during #WorkFromHome / #WFH, your service as an internet provider is a shame @OnSpectra. It is disappointing because I REALLY SINCERELY requested your team to help me quick as my lease was getting over.
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@uditm @OnSpectra @PMOIndia .Opportunistic Spectranet at the time of this National Crisis when from Govt to Pvt Banks offering relief asking a Customer (A/c.No 139851) to pay Qtly instead of Yly of Rs 8066/ to pay Rs 3226/ Quarterly a 42% increase
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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Hunar Batra (@HunarBatra) reported from New Delhi, Delhi@OnSpectra My wifi has not been working since days. No one picks up your customer care number. I have a 1 gbps pack and despite of that I barely get a speed of 2mbps. Spectra has the worst services. I will never recommend anyone to get it. Send someone to fix the wifi ASAP.
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H K (@hvnk) reported from New Delhi, Delhi@airtelindia why are new customers being required to pay activation charges before installation of broadband service @Airtel_Presence Your competition like @reliancejio and @OnSpectra come for installation and testing before asking for payment #wtf
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@OnSpectra @minister of communication.Spectranet should be ASHAMED to send reminders daily to a Customer(A/cNo.139851) pay Rs8066/ yearly charges when Customer requested them for Quarterly payment of Rs2020/ but even Cos top management is silent
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Nidhi Chaudhary (@thenidhii) reported from Delhi, DelhiWhat a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Gagan Sethi (@GaganSe49765049) reported from New Delhi, Delhi@OnSpectra Hi my plan has been changed without my consent. I have been put on a monthly plan, when I used to pay every 6 months. I have even raised a service ticket but did not hear any thing - SR20062565910. My client id is 205139.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiInternet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse
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Lalit Chauhan 🇮🇳 (@chauhanlalit91) reported from New Delhi, Delhi@uditm @OnSpectraCare @OnSpectra A/c no. 184519 , kindly create SR internet is down from since today morning.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiNo technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@VeenaChanchani @OnSpectra @reliancejio Yet to get reply from Spectranet whereas Jio replied immediately & we are loyal customer of spectranet since years
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Saurabh Dixit (@saurabhsirdixit) reported from Noida, Uttar Pradesh@OnSpectra you are worst. Customer id- 187664. SLA was 48 hours as it was internal shifting and still you guys are making fool and not sending guy. I would like to close my all the four connection if you can’t do shifting today.
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@OnSpectra @uditm @PMOIndia Requested Spectranet (A/c No.139851) to pay Quarterly internet bill instead of Rs 8066/ yearly, shocked to see more then 40% increase in Quarterly bill,Spectranet taking advantage of lockdown from poor Sr Citizen loyal subscriber
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Vaibhav tiwari (@vaibhavt_3) reported from Noida, Uttar Pradesh@OnSpectra worst customer service , worst network
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Ashutosh rajput (@1237ashu) reported from New Delhi, Delhi@uditm I met with Mr Sumit Mishra escalation lead for buss cux. Trust me he is gem in your com . Rest fool us . He was working on my issue for 6 hrs going out of the box in night .spectra is losing customers you know it . Tip —Hire more like Sumit @OnSpectra
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiOnce the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in
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Suprapta Ghosh (@SoireeWithSup) reported from New Delhi, Delhi@OnSpectra such a horrible service. My internet is down for more than 24 hrs and inspite of multiple follow ups no help. I think I would need to file a legal complain
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Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, Delhi@VeenaChanchani @OnSpectra @airtelindia No doubt Spectranets (A/c No.139851) services nowadays become Worst & they increases service charges without intimation & also disconnect services
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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r3dinfo (@r3dinf0) reported@OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Karthik M S (@m_s_karthik) reported@OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.
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pramod (@P____D____) reported@OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand
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abhijit dutta (@adutta11) reported@OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India
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Swapnil S (@swaps_2k1) reported@OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.
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mohan raj (@mhnraj410) reported@OnSpectra I have already requested for disconnection of services with you guys. I have also denied for change in ownership. I just want my services to be cancelled. I can’t keep responding to 100s of your calls. Can you cancel my services for gods sake.
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Neutral Isolated Gaseous atom (@diabolicalorg) reported@thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji
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Kunal (@kunal_lalvani) reported@OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.
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Shubhang Jain (@shubhcjain) reported@OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.