Spectra outages and service status in Chandigarh, Chandigarh

Problems in the last 24 hours in Chandigarh, Chandigarh

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Chandigarh, Chandigarh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abhishek bhasin (@Abhishek5133) reported 7 seconds ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Sundar Subramanian (@sundarsubr) reported 20 seconds ago

  @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

• 
  amit khare (@amitkha26204585) reported 48 seconds ago

  @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

• 
  abhijit dutta (@adutta11) reported 8 minutes ago

  @OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India

• 
  Nitish Verma (@nitish41) reported 10 minutes ago

  @OnSpectra @OnSpectraCare - can anyone look into my issue?

• 
  Amit (@Amitvuts) reported 12 minutes ago

  Never trust of @OnSpectra customer support they will say 1 hour and will take a week..

• 
  Sharad (@chaustsher) reported 20 minutes ago

  @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

• 
  PRITAM (@PRITAMlucky03) reported 27 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 30 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  Shubhchintak (@Shubhchintak18) reported 35 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA