Vodafone Idea (Vi) Outage Report in Sinnairumbedu, Kancheepuram, State of Tamil Nādu

@ViCustomerCare 3. Focus on proper customer service not on fake promises. 4. You don't need 5g to stay in market just make your 4g the best that people will start saying vi's 4g == other operators 5g, and in order to achieve this state you need to upgrade towers at new locations

@ViCustomerCare here are few of the analysis which can revive your company:- 1. Upgrade towers in cities where your network is poor or the areas in cities where your network is poor.(like in bihar , orissa and jharkhand) 2. Stop sending spam sms and calls frequently.

@ViCustomerCare poor Customer service. Balance deductions happens automatically and your agents blame I did it. Very unprofessional Customer agents answering calls.

@ViCustomerCare Responded to multiple Vi personal calls and clearly communicated the voice call concerns, time of concerns, available time at home but nobody seems from vodafone to listen the customer voice and keep making their own statement and conclusion. Solution has not yet arrived

@niku1630 And when you have @VodafoneIN as your network. Vodafone sucks

@VodafoneIN @VodafoneGroup Hello , Vodafone - the the World largest Network 😁 i must say that the kind of network you have and services you providing is too worst . Signal manipulation is pretty high though . Everytime i go anywhere connectivity is very bad.

China started 5G service, but still none of these providers still unable provide proper 2G service in my area/location. @reliancejio @airtelindia @VodafoneIN Already did so many complaints but no use...

When @VodafoneIN doesn't give you proper solution.

@VodafoneIN however that SMS is nothing but the "Prefer LTE" selection method which is already active in my phone. I need a solution for this ASAP. This same phone was I using without any issue for Airtel 4G. Redmi note 4.

@VodafoneIN I just ported from Airtel to Vodafone and sim got activated yesterday night. However I am not getting 4g tower at all and I called customer care to get solution. But they sent one SMS which they said if followed will definitely solve the issue.

@VodafoneIN #HappyToHelp I have reached on this issue to customer care they are not willing to raise a complaint behalf of me and instead they said it's very common issue we will be notified. Is this way you are working for customer service @TRAI please get it resolved.

@VodafoneIN I really fedup with your guys, because no unity in the advice. Different peoples under the same roof are giving diffrnt openions on the same complaint. The worst experience i ever had... Complaint number : 401153546

@VodafoneIN I contacted vodafone customer care executive she told that, i cant able to use the prime becase it is possible to reactivate again. Iam a user of red plan for the last 3+ years and using the same number more than 4 + years in kerala circle

@VodafoneIN Dear Vodafone I was your proud customer when i was in kerala circle. I had amazone prime subsription. After switching to tamilnadu circle, even i cant able to use the amazone prime, because old all packs are de activated. I requsted for the help

@VodafoneIN the worst worst support from customer care regarding the amazone prime video subscription activation with my red plan... The worst network ever used.

@ViCustomerCare Please Give Call From Customer Care 95373 22111.

@ViCustomerCare is this some kind of a joke. Bloody hell. I have validity till July 2023 how the hell can you deactivate my number without any prior intimation or communication or damn thing. I'm going to formally complaint against you and sue you

@ViCustomerCare On asking that how can you deactivate my active number which had validity till July 2023 I can this stupid response from Vodafone.

@ViCustomerCare such a bad service facing one small problem nobody helps customer care say visit vi store and I am visiting store but my problem still not resolved bad service from vi very disappointed

@ViCustomerCare No resolution till now. Didn't expect from VI. Loss of trust. Better to move on another provider.

@ViCustomerCare I have reverted in DM please respond at the earliest. We need to close this issue. Appreciate the efforts 👍

@ViCustomerCare couldn't login on VI app from past 4-5 days. Either OTP comes after 10 mins or the app displays server down/ no internet

@ViCustomerCare Don't buy vi card their service is like ****.. I bought a new Sim card from authorised vi centre. Now this card is not showing any signal and when I go to vi care centre in city mall 1 kalol-382721 gandhinagar(Gujarat). He is saying sir this is defective Sim but I cannot help u

@ViCustomerCare Your teams on call are mentioning that eSIM QR Code generation is not working for the entire Mumbai circle and this issue will be resolved in 7 days. None of this is being shared over a formal communication from your end and you want me to have patience!

@ViCustomerCare Hi, @ViCustomerCare it's been a week now and the problem is still not resolved !