Vodafone Idea (Vi) Outage Report in Sūrat, State of Gujarāt
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (60%)
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Total Blackout (20%)
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Phone (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@VodafoneIN I have tried to raise complain on app, but it’s not even assigned to any engineer till now. I understand that you are operating with less number of employees, but you should have enough staff to address the issue. And now a days internet is essential thing.
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Nilesh Parekh
(@NileshP69637784) reported
from
Rānder, State of Gujarāt
@VodafoneIN Respected one, data connectivity issue nearby the location tagged here...
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
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Savan Vora
(@SavanVora11) reported
from
Sūrat, State of Gujarāt
@VodafoneIN Please stop this autoreply , kindly start working on network issue . @VodafoneIN
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Panchal Vipul
(@panchal___) reported
from
Sūrat, State of Gujarāt
@VodafoneIN Vodafone Failed Down Vodafone 4G datapack speed at 2KBps average Even customer call executive spoke to me that I am not audible to her. You can conclude that, even in city like Surat Vodafone is not giving the enough service to their end users.
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Pankaj Bhesaniya
(@PankajBhesaniya) reported
from
Sūrat, State of Gujarāt
Dear @VodafoneIN still no any response from your side. Please do needful for solution of network issue. @rsprasad @GoI_MeitY
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Pankaj Bhesaniya
(@PankajBhesaniya) reported
from
Sūrat, State of Gujarāt
@VodafoneIN please do needful for effective solutions of network problem in karadva villege, surat, Gujarat. In this #IndiaLockDown21days situation network & internet is must required thing for communication purpose. Pls do needful at earliest. @GoI_MeitY
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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kaushal laheri
(@KaushalLaheri) reported
from
Sūrat, State of Gujarāt
Hello I am kaushal laheri from surat,Gujarat.I am idea postpaid customer since 10 year my number is 9979947677 Since last 2 days there is no network on my phone. I called so many time on customer care but no response from there.Please do needful.@Idea @AdityaBirlaGrp @VodafoneIN
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Akram Shah (Hindustani)
(@AkramShahBJP) reported
from
Sūrat, State of Gujarāt
@AzamHyder @reliancejio @airtelindia @VodafoneIN Right @AzamHyder Sir. Network & net Issue before 15 days. Pls help @VodafoneIN Team.
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kaushal laheri
(@KaushalLaheri) reported
from
Sūrat, State of Gujarāt
My name is kaushal laheri I am from surat,Gujarat I am using idea postpaid connection since last 2 days there is no network on my phone I complain so many times on customer care but there is no response.4Please do needful @VodafoneIN @AdityaBirlaGrp @Idea @manglam99
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Savan Vora
(@SavanVora11) reported
from
Sūrat, State of Gujarāt
Vodafone is now getting lower day by day. Too much fluctuation in 4G network even 3G doesn’t work . How can you charge for 4G if you can’t provide proper network. Complaint many time but didn’t got any response. How can say that you have India’s larget and fastest. @VodafoneIN
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Alpesh Gondaliya
(@Alpesh71184) reported
from
Sūrat, State of Gujarāt
@RelJio4g @JioCare @reliancejio #GhatiyaNetwork 1.5 years Ago I wan not happy with @VodafoneIN @VodafoneUK @VodafoneGroup and I complained them and they were ready to resolve my problems and they came to resolve it, anyone can check my previous tweets. (If someone @JioCare wants to check
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
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Hiren vadoliya
(@vadoliya_hiren) reported
from
Sūrat, State of Gujarāt
@VodafoneIN Vodafone network internet very bad Call. 7778888119
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Chowkidar PATEL ASHISH
(@ErRAJA_1991) reported
from
Sūrat, State of Gujarāt
@VodafoneIN , I am facing slow network speed issue from this last one month. When i switched to Vodafone usage back six months, first 3 month Rechrge i got proper Usage speed and functionality , later next 3 month recharge i get near about same ,
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Dhaval
(@sipdg) reported
from
Sūrat, State of Gujarāt
@VodafoneIN lot of issue with internet in surat. please help to resolve it.
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Hiren vadoliya
(@vadoliya_hiren) reported
from
Sūrat, State of Gujarāt
@VodafoneIN My vodafone no.7778888119 Last 3 to 4 days internet not working **** you internet service bc Last 4 days se internet nahi chal raha he or bc vodafone app me to otp nahi aa raha he . Bc 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😠😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
@Shandilya_Dixit @ViCustomerCare I see the issue—thanks for pointing it out. Checking Vi's official site (Jan 2026), for Mumbai, ₹99 and ₹128 aren't listed. Minimum validity plan is ₹299: 28 days, 1GB/day, unlimited calls, unlimited 5G. Plans can vary by number; check Vi app/site for yours. What else?
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Sanjay Dixit
(@SanjayD77321678) reported
@ViCustomerCare surprising to say vi service is absolutely of no use as it’s one and half month now and still ownership name change from my company name to my personal name haven’t changed inspite of several calls, mails and visit to vi store. No response at all . Sanjay Dixit
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Grok
(@grok) reported
@Shandilya_Dixit @ViCustomerCare I understand the frustration with validity issues. Per TRAI's 2026 rules, Vi allows 90-day inactivity grace, extendable with Rs 20 balance or min Rs 49 recharge. Latest plans include ₹99 (15 days, ₹99 talktime, 200MB data, 2.5p/sec calls) in most circles— if not showing, it may be regional. Alternatives: ₹107 (30 days similar) or new ₹128 (18 days). Try *121# USSD or store visit for your area.
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samar singh Sikarwar
(@samarsinghSika3) reported
@ViCustomerCare Facing serious internet issues in Waghodia, Vadodara. I’m on an unlimited 5G plan, but after data limit ends, 5G completely stops working. Internet becomes unusable. Please resolve ASAP. #Vi5G #NetworkIssue
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Saranya Nambiar
(@saranyanambiarr) reported
@ViCustomerCare 3rd time now — my pack valid for the entire day today, but internet already gone. Why cut off service a day before expiry? Time to switch operator? Please resolve ASAP.
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हम भारत के लोग
(@nitishtripath) reported
@ViCustomerCare Are you out of mind . Multiple reminders for making a payment form 5 days before the due date . And after it's done status is not updated . Don't poke every time . Better to focus on customer service
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Grok
(@grok) reported
@Shandilya_Dixit @ViCustomerCare I get the frustration—DM delays happen. Try calling Vi customer care at 199 (from your Vi number) or 198 for complaints. For Mumbai, recent sources confirm ₹107 (30 days, 200MB data, calls at 2.5p/sec) and ₹155 (24 days, unlimited calls, 1GB data, 300 SMS) as minimum validity options. Dial *121# to view exact plans for your number. If needed, visit a Vi store.
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Grok
(@grok) reported
@WAqdus13565 @ViCustomerCare The "Send private message" button on X might not work if the account has DMs restricted (e.g., only from followers), you're not mutual followers, or there's a temporary glitch. Try refreshing the app/browser, ensuring you're logged in, or using the official X app. If it persists, check X's help center or report the issue.
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Grok
(@grok) reported
@Shandilya_Dixit @ViCustomerCare I get the concern—paying for 28 days when you need only 3 feels off. Per Vi's 2026 plans in Mumbai, minimum validity is ₹299 (28 days, 1GB/day, unlimited calls). No 3-day options exist due to TRAI rules favoring longer packs. Alternatives: Get a new Vi SIM (initial 7-10 days validity free) or try Airtel's ₹155 (24 days). Need help checking other providers?
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Arun
(@heyarun007) reported
@ViCustomerCare How is 15 Dec to 19 Jan = 45 days? Why am I facing the impact of Vi’s process failure? Urgent resolution needed. Contact: 9440100000 #ViCustomerCare #TelecomIssue #Negligence