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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Internet 20 days ago
Sūrat Internet 20 days ago
Sūrat Total Blackout 20 days ago
Sūrat Internet 25 days ago
Sūrat Internet 1 month ago
Sūrat Phone 1 month ago

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    @VodafoneIN Wrost and Very bad service @VodafoneIN 13 Days Left but till time not Provide any solution thirdclass service @VodafoneGroup Not any responde #thirdclassservicevodafone

  • Nikhilagrawals
    Nikhil agrawal (@Nikhilagrawals) reported from Sūrat, Gujarat

    Ur 4g network worst Please close ur business in india @VodafoneGroup @VodafoneIN #vodafoneboykot

  • miyaniarshit
    ì@mïy@nî (@miyaniarshit) reported from Sūrat, Gujarat

    @VodafoneIN @TRAI @GooglePay @RBI I had recharged of 100rs to 9909036348(vodaphone) on 24/03/2020 through my google pay account (9909678538) But recharge has not been completed on that number,also money debited from my account. Last 25 days gone but i don't get solution.

  • sharad_paghadal
    Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • VaibhavShyani
    वैभव पटेल (@VaibhavShyani) reported from Sūrat, Gujarat

    @VodafoneIN complain kro to 20 din thik network deta he baad me network ko dhundne niklna pdta he 😑 wo bi city area me. Or complain kro to location k itne sawal puchte he. 😑 hr baar ka fix he inka.

  • pandav_devang
    Pandav Devang (@pandav_devang) reported from Sūrat, Gujarat

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • umanglallkiya
    Umanglalkiya (@umanglallkiya) reported from Kāmrej, Gujarat

    Poor Network @ViCustomerCare Why suddenly unavailable network #Vodafonedown this problem continues 2 3 time in a week @VodafoneGroup @vodafone #vodafonefalldown #poor_network_vodafadone

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • ShishpalSain4
    Shishpal Sain (@ShishpalSain4) reported from Sūrat, Gujarat

    I want to solve network problem ok ,don’t send requests to login my Vodafone App I want data network service @VodafoneIN

  • RenuPansari1
    Renu Pansari (@RenuPansari1) reported from Sūrat, Gujarat

    @ViCustomerCare One of the biggest cheater company @ViCustomerCare . Really shameful. I will Port my all vi no. In to another network soon.

  • miyaniarshit
    ì@mïy@nî (@miyaniarshit) reported from Sūrat, Gujarat

    @VodafoneIN @TRAI @GooglePay Still has not been giving solutions by company.already 26 days gone.still company take details from me about tranction.but don't give me solution.what a service!🙂🙂

  • miyaniarshit
    ì@mïy@nî (@miyaniarshit) reported from Sūrat, Gujarat

    @RBI @TRAI @VodafoneIN @GooglePay I m waiting last 26 days for my solution of my problem. But still don't resolved.🙂do needful help as soon as possible

  • Anurag0217
    Anurag Khandelwal 🕉 (@Anurag0217) reported from Sūrat, Gujarat

    @ViCustomerCare I have been given a different plan from what I asked And you don’t have anyone to talk to Pls DM and resolve my issues This is not how a company should behave with their clients unless they want to shut down their operations

  • NareshShetty99
    Naresh shetty (@NareshShetty99) reported from Sūrat, Gujarat

    Hlo @ViCustomerCare i m not getting sms from anyone.. kindly help me . I have recharge for 1 year.. i m not getting sms from anyone..plz check it

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    @VodafoneIN I m not wait more Please refund my balance I am closed my sim Wrost service ever

  • ShishpalSain4
    Shishpal Sain (@ShishpalSain4) reported from Sūrat, Gujarat

    Hello @VodafoneIN we don’t want payment we want batter network & data service thank you 🙏🏻 So handle it

  • Imti_aaz
    Imtiyaz Patel (@Imti_aaz) reported from Sūrat, Gujarat

    @VodafoneIN what is issue since past two days at Hazira, Surat 394270? Very pathetic service. Frequent call drops and also no 4G network. Are you guys keep on adding new tower by removing previously installed one?

  • SavanVora11
    Savan Vora (@SavanVora11) reported from Sūrat, Gujarat

    @VodafoneIN Please stop this autoreply , kindly start working on network issue . @VodafoneIN

  • fahimkhanhr
    Fahim Khan (@fahimkhanhr) reported from Sūrat, Gujarat

    @VodafoneIN why there is no internet working in my area? I have 3 vodafone connection at home all are not working. Its really inconvenient when you are working from home.

  • abhi_ar1
    ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Satyend97908336
    Satyendra Pal (@Satyend97908336) reported

    @vodafone @ViCustomerCare 3. Duration: Issue is ongoing since 03-08-2026 4. *Previous Complaints:* I have called customer care several times but got no resolution This is causing a lot of inconvenience in my daily work. I request you to please look into this matter urgently and resolve the network issue.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Another copy-paste apology and DM request. The issue is public. Vi numbers are being misused for sales calls against TRAI rules. Regulators and Vi need to act in the open, not push customers into private chats.

  • Sourabhkikral
    Sourabh Sharma (@Sourabhkikral) reported

    @ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired .Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Ajit, Ishaque, Sufiyan, Sudeep, Palabi — all the same. “Noted” and “please DM” is not support. Take visible action on the spam number or stop pretending.

  • Khan_Aizawl
    I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported

    @ViCustomerCare Honestly, I don’t want to leave or switch to another network. Your support, behaviour & the way you value & serve a customer are genuinely commendable. Sometimes I feel like I might be the only Vi customer in my area, yet even then, the team has given my issue so much attention.

  • CANihal68
    Nihal Nar (@CANihal68) reported

    @ViCustomerCare Hi, my 94-year-old grandfather's SIM card has stopped working. Due to his age, he cannot travel to a physical store for a replacement. What is the alternative solution here? I can share his account details via DM. Please help!

  • Narendra1590
    Naren (@Narendra1590) reported

    @ViCustomerCare Could please help me details I requested

  • Moon_Zutshi
    Chandrakanta Zutshi (@Moon_Zutshi) reported

    @SkAsanur87 @ViCustomerCare That sounds really frustrating, especially when you’re abroad and need OTPs urgently. You could consider @reliancejio for IR, and it also supports Wi-Fi Calling, so in supported situations you can stay connected over Wi-Fi and receive OTPs without relying on local network. 👍

  • Rajsatyajit2809
    RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported

    reporting an issue with my new SIM card ordered for the mobile number 7*****82526. Although the SIM was delivered and activated three days ago, I am currently unable to receive any network signal on my mobile device. Could you please investigate this matter @ViCustomerCare

  • PareshKamaliya3
    iparesh (@PareshKamaliya3) reported

    @ViCustomerCare It’s been 4 months since I’ve been facing this issue, and I’m 100% sure it’s not going to be resolved anytime soon. I’ve just been assigned another ticket, and I’m pretty sure this one will also be closed without providing any actual solution.