Vodafone Idea (Vi) Outage Report in Kālpākkam, Kancheepuram, State of Tamil Nādu

@ViCustomerCare 3. Focus on proper customer service not on fake promises. 4. You don't need 5g to stay in market just make your 4g the best that people will start saying vi's 4g == other operators 5g, and in order to achieve this state you need to upgrade towers at new locations

@ViCustomerCare here are few of the analysis which can revive your company:- 1. Upgrade towers in cities where your network is poor or the areas in cities where your network is poor.(like in bihar , orissa and jharkhand) 2. Stop sending spam sms and calls frequently.

@ViCustomerCare poor Customer service. Balance deductions happens automatically and your agents blame I did it. Very unprofessional Customer agents answering calls.

@ViCustomerCare Responded to multiple Vi personal calls and clearly communicated the voice call concerns, time of concerns, available time at home but nobody seems from vodafone to listen the customer voice and keep making their own statement and conclusion. Solution has not yet arrived

@niku1630 And when you have @VodafoneIN as your network. Vodafone sucks

China started 5G service, but still none of these providers still unable provide proper 2G service in my area/location. @reliancejio @airtelindia @VodafoneIN Already did so many complaints but no use...

When @VodafoneIN doesn't give you proper solution.

@VodafoneIN however that SMS is nothing but the "Prefer LTE" selection method which is already active in my phone. I need a solution for this ASAP. This same phone was I using without any issue for Airtel 4G. Redmi note 4.

@VodafoneIN I just ported from Airtel to Vodafone and sim got activated yesterday night. However I am not getting 4g tower at all and I called customer care to get solution. But they sent one SMS which they said if followed will definitely solve the issue.

@VodafoneIN #HappyToHelp I have reached on this issue to customer care they are not willing to raise a complaint behalf of me and instead they said it's very common issue we will be notified. Is this way you are working for customer service @TRAI please get it resolved.

@ViCustomerCare @mumbaicommunity You’re team write only this communication. Is any revert or resolution have you resolved as of now.most important how yours team got my all number personal details with DOB/Plan and address? @rmstakkar

@ViCustomerCare I have already replied there, looking forward to hear whether you will be able to fix the issue or not.

@ViCustomerCare Help me my sim is not working

@ViCustomerCare I haven't expected such kind of support where no one proved to be helpful, but still giving it another try I have DM my concern to you, let me know if you can fix it and by when should I expect the resolution.

@ViCustomerCare Hi Prashant, It's Aakash. I've already placed request on 31st Jan but no success, still chasing, if you can help. Tracking ID: DCHD03022305068

This is serious threat to me and my privacy and data. @reliancejio you need to answer this how did you place the request for porting without my consent. @ViCustomerCare pls help here.

@JioCare @reliancejio Hello team, I would like to end/cancel my current Jio postpaid plan before switching to @ViCustomerCare via MNP. Kindly support, I've been calling support team since morning but no response yet.

@ViCustomerCare the customer care services are so ****** up that they are not responding and i want to port the sim of 9795867673 i have recharged thrice n neither money was credited back nor recahrge was done @ViCustomerCare

@Anandsi722000 @ViCustomerCare @JioCare Its same to facing network data problems 2G package

@DishTV_India @ViCustomerCare please do not make service call again and again