Vodafone Idea (Vi) Outage Report in Thākurdwari, North 24 Parganas, West Bengal
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours in Thākurdwari, West Bengal
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Thākurdwari and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (58%)
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Total Blackout (20%)
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Phone (19%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Thākurdwari, North 24 Parganas, West Bengal
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports Near Thākurdwari, West Bengal
Latest outage, problems and issue reports in Thākurdwari and nearby locations:
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare We talk about so many things but the basic concern is that Indian companies cheat customers and they take advantage of the Indian consumer laws. Their excuse is that company policies don't allow them to refund customer's money, even when no service was provided.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Worst service.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone idea has only one response- We don't want to lose you. They're cheating customers and denying basic help. They have scrapped all basic plans. Does everyone needs data and SMS? Nothing for old people who only need talk time. Disgusting. Shame on you.
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Arnesh Rao
(@arneshrao) reported
from
Kolkata, West Bengal
@ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details
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Sourav Sengupta
(@souravsg) reported
from
Kolkata, West Bengal
@ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.
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Tanmay Das
(@TanmayD56611960) reported
from
Kolkata, West Bengal
@ViCustomerCare I have been getting very bad network in vi for some time now. No network or no internet connection. Looking for a solution to the problem. Thanks
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare VI customer care doesn't help their customers. This degradation was bound to happen when Idea became Vodafone Idea. Everything is money, without any human emotions.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare It only hurts the customer. 5 to 6 different Representative has contacted but they are neither restoring my service nor refunding my money which I paid. Cheating of customer can't be accepted.
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Sougata Das
(@sougata_das) reported
from
Kolkata, West Bengal
@ViCustomerCare kindly call to discuss the issue
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Dipayan Das
(@Dipayan90381) reported
from
Kolkata, West Bengal
@ViCustomerCare Despite the price hike in tariffs, why is the network so horrible? I am facing internet issues with frequent internet disconnection.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.
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Vaskar Das
(@VaskarD38118236) reported
from
Kolkata, West Bengal
@ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ
(@kaushikbiswas) reported
from
Kolkata, West Bengal
Requesting #Vi #Vodafone @ViCustomerCare to provide standalone "service validity" with data packs; I use 1 Vf SIM exclusively for data, will have to drop it in view of tariff hikes.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Er Patel
(@lazykid485) reported
@ViCustomerCare What details are you talking about? Already informed the issue.. Provided the screenshot as well.. Why are you wasting time in unnecessary questions.. If you really care, you should call and resolve instead of wasting time..
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Ajit Kumar
(@10_aktiwari) reported
@ViCustomerCare Respected Sir, Please help I ordered online prepaid sim card on dated 8-12-2025 Order no SPPMHW08122599058 Not yet received Please help as soon as possible to deliver
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Ashish Singh
(@Lucky4sh) reported
@ViCustomerCare My issue is still not resolved …. How long will it take ??
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harry
(@harry193355) reported
@ViCustomerCare I have received no support yet from your side
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Aanandita Gupta
(@gupta_aanandita) reported
@ViCustomerCare I’ve been trying to update my personal details for last 6 months so that I can reissue my sim - you’ve literally made my life a living hell, corporate Vi is horrible No one knows anything - everyone makes you go in circles - had to get a new number because of this
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Naveen Arora
(@newnaveendelhi) reported
@ViCustomerCare My Vi number (7732865494) is unable to send any outgoing SMS despite having an active plan. This is clearly a system issue from your side. Please fix this immediately.
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Shareef Ul Haque
(@shareefJNU) reported
@ViCustomerCare You asked me to share the order ID which has already been shared along with the screen shot of the order. Now what do you want? Please don't beat around the bushes rather provide the solution. If you want I can attach the screenshot here as well.
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Svaroop Jesangbhai
(@SVASvaroop) reported
Accessibility in the @ViCustomerCare android app is missing. Screen-reader users can’t navigate due to unlabeled buttons and broken TalkBack flow. This violates the RPwD Act 2016. Requesting urgent action from @CCPD_India & @socialjusticeHR to ensure digital accessibility.
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Shiba Mohanty
(@ShibaMohanty) reported
@ViCustomerCare Dear team, can you please tell what response? Your customer care team called me and I have requested them to call me back on the same after 5:30PM. I didn’t receive any call post that.
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ivision
(@iamvisiion) reported
@ViCustomerCare @DoT_India @TRAI Vi’s own SMS confirms Voter ID is accepted for re-verification, yet the Khuba Complex store claims their system has no option for it. I DM’d a week ago with zero response. How can Vi issue official instructions that its own stores cannot follow? #KYC #CustomerRights