Vodafone Idea (Vi) Outage Report in Kolkata, West Bengal

@ViCustomerCare I want to tell you something about your service. The ability of the services you provide is not there at all. Currently 2G Internet is running during 4G and VOLTE network is getting lost again and again. Please improve your service.

@ViCustomerCare no network 21 Mullick street burrabazar, opposite burrabazar police station ground floor pincode 700007, firm name SIPANI STORES MOBILE 9830905498

@ViCustomerCare Worst Network Provider company in India (in my view)

@ViCustomerCare Very poor service provider

@ViCustomerCare Am not Begging discount from you, first thing as a network and internet service provider its vodafoneidea duty to provide me proper service. I am talking about my rights that "when vodafoneidea is giving 2G Network service in my area and charging for 4G which is wrong".

@ViCustomerCare same thing again, no response from the technician.from 1 yr u guise r wrking. Its the worse quality tower service by vi. U guise are really doing bad with a old hutch customer.

@ViCustomerCare after a disastrous 3 hrs total blackout of @Vi at @Kolkata, Pin 700032, no VOLte, and internet connection severely lagging. Do something before the world cup coverage starts, this is unacceptable

How can I get back my deactivated mobile number which I ported from Airtel to Vodafone once? Both Vi and Airtel service centres couldn’t help.@Airtel_Presence , @ViCustomerCare

@ViCustomerCare I have already raised a complain previously, but still facing the same network error, network issue. I had already recharged for 1 yr, I'm srry that I have to port my connection. 15 yrs, that im using hutch then vodafone.

@ViCustomerCare I am porting my Vi number to @Airtel_Presence @airtelindia Till date no resolution after several requests and complaints .. Switching to Airtel now

@ViCustomerCare its 15 yrs now, that i'm using Vodafone. Was hvng strng faith and trust wid vi but day by after the tower service is getting worst. I'm just skeptic aboit breaking relationship over here. But with the strong adore for vi, i'm still hoping to get a good network.

@ViCustomerCare Ask ur network team to answer me that why my phone is working fine with other 4G towers and just 8 minutes away from my home under different 4G tower and why the problem is limited to only my area surrounding my home outdoor and indoor both?

@ViCustomerCare Hi Guys!See the brilliant Network team of VI’s knowledge who is saying an iphone is problematic which works under every VI 4G TOWER OF KOLKATA except the tower of my home address. A problematic phone will not work under any sim and tower

@ViCustomerCare i have a Jio postpaid number 9088822223, This number has terrible slow internet speed issue.... I want to port to Vi please recommend plans for me and how can i port to vi ????

@ViCustomerCare Waiting for all most 9 hrs from morning 9 am to 6 pm evening and at the end customer receiving feedback the representative will not be able to come.

@ViCustomerCare Now when I called him at 6:30 pm to inquiry for my sims, I was told it will not be delivered today as they won't be able to come and asking me to receive the sims on Monday 26th Sep'2022. Is this your standard of service you give to your customer. Shame on you all

@ViCustomerCare having faced repeated problems in CUG Postpaid connection. No respite despite several calls to customer care. Call drops time and again, no audio in the midst of incoming and outgoing calls. Dejected completely, planning to switch over to other network

@ViCustomerCare Concerned raised last week... till date no resolution. It clearly shows your level of customer satisfaction. But raising multiple queries you are simply buying time to add up more delay and irritate your customers paying their hard earned money for your fake monthly postpaid bill

@ViCustomerCare How much time do you require? It's been long time I have raised the issue. I have payed you and you'll issue the tax invoice. There is no rocket science. Why do you require so much time ?

@DoT_India @TRAI After my porting out request from @ViCustomerCare receiving many calls and messages from Vi to cancel req. Few calls from Unknown Numbers also and No Caller ID masking. Is it legal to make calls to customers from Unknown Numbers

@ViCustomerCare Terrible Team, Terrible Service with no proper response.

@ViCustomerCare my phone no not working last 36 hour Pls update me

@ViCustomerCare such a troublesome team you have who give 3rd grade service. They have no answer to why my number gets barred every 10 days. We run 40 numbers with Vodafone India and all I get is trouble. #vodafoneidea #vodafoneguj #ministryoftelecommunications

@ViCustomerCare dear VI. Please sort out my issue. It is very frustrating while dealing with VI. Worst customer experience .

@ViCustomerCare my vi simcard showing no service ...i have changed my simcard last year only with the same problem ..how can I raise a complaint in the app ? There is no such possibility to receive a OTP ...

@ViCustomerCare Pls don't assist me . Don't need it . I want VI to grow so that JIO/AIRTEL has some competition always. So pls ... "VAS (paid) to be charged only when Customer opts for it" not the vice versa where VI software deducts money without consent .

@DoT_India No response from @ViCustomerCare yet. Poor customer support.

@_Mishra_g_ @ViCustomerCare Thier services are pathetic, even I was facing the same issue with them. I ported to Jio and Life is at peace now... @JioCare

@ViCustomerCare what pathetic services you guys have, why are you cheating people if you cannot run a service?

@ViCustomerCare @alokmaster83 Still facing an issue. Not yet resolved