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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Vodafone Idea (Vi) generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 17, 10:58 AM GMT+5:30.
  • 40% Internet (40%)
  • 40% Total Blackout (40%)
  • 20% Phone (20%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700071 , 700027 , 700032 and 700026 .

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 15 minutes ago
Kolkata Total Blackout 30 minutes ago
Kolkata Total Blackout 46 minutes ago
Kolkata Internet 3 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SANTOSH1357911
    SANTOSH13579 (@SANTOSH1357911) reported from Pānchuria, West Bengal

    @ViCustomerCare Concerned raised last week... till date no resolution. It clearly shows your level of customer satisfaction. But raising multiple queries you are simply buying time to add up more delay and irritate your customers paying their hard earned money for your fake monthly postpaid bill

  • syedhussain287
    Syed Mehtab Hussain (@syedhussain287) reported from Kolkata, West Bengal

    Hence, in no time I will be frcd to port to @reliancejio @JioCare @ViCustomerCare #airtel #network #issue

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare It only hurts the customer. 5 to 6 different Representative has contacted but they are neither restoring my service nor refunding my money which I paid. Cheating of customer can't be accepted.

  • kalyanhoga
    Param Kalyan (@kalyanhoga) reported from Kolkata, West Bengal

    @DoT_India @TRAI After my porting out request from @ViCustomerCare receiving many calls and messages from Vi to cancel req. Few calls from Unknown Numbers also and No Caller ID masking. Is it legal to make calls to customers from Unknown Numbers

  • kamaranjnu
    Dr. Kamaran M K Mondal (@kamaranjnu) reported from Kolkata, West Bengal

    @ViCustomerCare worst service. Call me and check how many times call drops in a minute.

  • TanmayD56611960
    Tanmay Das (@TanmayD56611960) reported from Kolkata, West Bengal

    @ViCustomerCare I have been getting very bad network in vi for some time now. No network or no internet connection. Looking for a solution to the problem. Thanks

  • abhishekjjwala
    abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Already complaining for past 6 month... do some resolutions... nothing will going to be resolved if your representive call and "tell that we understand your problem & our engineers working hard to.resolve the problem" I am hearing this for past 6 month. DO SOME CONCRETE SOLUTIONS

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Kolkata, West Bengal

    @ViCustomerCare I am porting my Vi number to @Airtel_Presence @airtelindia Till date no resolution after several requests and complaints .. Switching to Airtel now

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Just after a 365days recharge, me & my friend both started having problems in #Vodafone; connectivity issues & call drops multiple times a day in last 30 days. Whereas, everything is fine in my 2nd #Vi SIM which has a normal 28days data recharge, with talktime! @ViCustomerCare

  • Dipayan90381
    Dipayan Das (@Dipayan90381) reported from Kolkata, West Bengal

    @ViCustomerCare Despite the price hike in tariffs, why is the network so horrible? I am facing internet issues with frequent internet disconnection.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare We talk about so many things but the basic concern is that Indian companies cheat customers and they take advantage of the Indian consumer laws. Their excuse is that company policies don't allow them to refund customer's money, even when no service was provided.

  • Shree100112
    Arun Gupt@ (@Shree100112) reported from Hāora, West Bengal

    It's been almost 3 months and the complain has not yet solved, multiple complains has been given for the 3rd class Volte service given by @ViCustomerCare

  • anindyadey
    Anindya Dey (@anindyadey) reported from Kolkata, West Bengal

    @ViCustomerCare your mobile data service in Golf Green, Kolkata is extremely poor and down most of time since 19th Sept evening. Pls check and restore immediately.

  • iamAzadKhan
    अzad নخا (@iamAzadKhan) reported from Kolkata, West Bengal

    I didn't expect such a service from @ViCustomerCare. Now I will quit from @VodafoneIN.

  • gautampaulx
    Gautam Paul (@gautampaulx) reported from Kolkata, West Bengal

    @ViCustomerCare Issue is solved

  • AnujSwarnakar
    Anuj Swarnakar (@AnujSwarnakar) reported from Kolkata, West Bengal

    @ViCustomerCare pls suggest how we can send SMS in your regular Recharge Pack. Why No Outgoing Service Provided ?? How will we send important SMS ?? Who will solve the SMS issues faced while our Banking Transactions ??

  • JoyMoitra2
    Joy Moitra (@JoyMoitra2) reported from Kolkata, West Bengal

    @VodafoneIN - how soon will you attend to my complaint this morning? Call drops every now and then, Internet is poor and no one seems to care. Number portability is the only option I have. Should I tweet to your CEO?

  • Jayanta__Sau
    Jayanta Sau (@Jayanta__Sau) reported from Hāora, West Bengal

    @ViCustomerCare please solved my network emedeitley

  • RanjitR34961798
    Ranjit Rajak (@RanjitR34961798) reported from Kolkata, West Bengal

    @ViCustomerCare Now when I called him at 6:30 pm to inquiry for my sims, I was told it will not be delivered today as they won't be able to come and asking me to receive the sims on Monday 26th Sep'2022. Is this your standard of service you give to your customer. Shame on you all

  • probuddha
    Probuddha (@probuddha) reported from Kolkata, West Bengal

    @VodafoneIN I'd like to port my number to your network (prepaid) from @JioCare Is there a way I could get this done without visiting your store during this pandemic?

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • doncoolwave
    Unwoke (@doncoolwave) reported

    @ViCustomerCare It's been 5 days now(no internet), not even a single response on the complaint. It's just 35 days left, you are going to regret this one. I have never seen incompetence on such level & such next level stupidity even from a nodal officer.

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Have checked. You mean the issue regarding network coverage has been resolved?? But I did not get any improvement. Not able to call, not able to use mobile data at my location. There is no signals or sometimes 1 bar. Is this your resolution?

  • LavPalan
    Lav Palan (@LavPalan) reported

    Vodafone internet is worst I am complaining since 5 months Network team also accepted “ poor network area “ Planing new site But when will u install new tower Very low internet connection @ViCustomerCare

  • CabRetro
    Retro Cab 🚖 (@CabRetro) reported

    @ViCustomerCare Speed and connectivity is very poor

  • legalhelptoall
    Cyber Crime Lawyer (@legalhelptoall) reported

    @ViCustomerCare network issue check dm message and resolve

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Have checked, But again I am saying : No service, No Bill

  • lalit_borade
    Lalit.R.Borade (@lalit_borade) reported

    @ViCustomerCare Team, my wife's VI SIM card has gone out of service, it's linked to her Aadhar card, tell me how to activate is ASAP, details sent via DM

  • f3384304ea5947f
    विकास sharma (@f3384304ea5947f) reported

    @ViCustomerCare gaon mein I recharged with the ₹399 plan and ported to Vi on July 1st; the internet isn't working, and connectivity is poor. Please do something about this in rural areas.

  • Reshamp74490663
    Resham pal singh (@Reshamp74490663) reported

    @ViCustomerCare Vi network has been totally down right now in VIJAYGARH. So do something.

  • RahnumaAhmed2
    Sarfaraj Ahmed (@RahnumaAhmed2) reported

    @ViCustomerCare There is no solution and you will not be able to do it.