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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 31, 1:15 AM GMT+5:30.
  • 74% Internet (74%)
  • 18% Total Blackout (18%)
  • 5% Phone (5%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700071 , 700006 , 700026 , 700094 , 700012 and 700090 .

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 6 days ago
Kolkata Internet 6 days ago
Kolkata Internet 10 days ago
Kolkata Internet 12 days ago
Kolkata Internet 15 days ago
Kolkata Total Blackout 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • abhishekjjwala
    abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Am not Begging discount from you, first thing as a network and internet service provider its vodafoneidea duty to provide me proper service. I am talking about my rights that "when vodafoneidea is giving 2G Network service in my area and charging for 4G which is wrong".

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare I want justice. Vodafone idea should not cheat customers. I have paid my recharge amount. You have not restored my services and not bothered to return my money. I condemn such acts. You are fleecing customers and not providing resolution.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • probuddha
    Probuddha (@probuddha) reported from Kolkata, West Bengal

    @VodafoneIN I'd like to port my number to your network (prepaid) from @JioCare Is there a way I could get this done without visiting your store during this pandemic?

  • sougata_das
    Sougata Das (@sougata_das) reported from Kolkata, West Bengal

    @ViCustomerCare kindly call to discuss the issue

  • abhishekjjwala
    abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Worst Network Provider company in India (in my view)

  • kamaranjnu
    Dr. Kamaran M K Mondal (@kamaranjnu) reported from Kolkata, West Bengal

    @ViCustomerCare Very poor service in Kolkata, particularly on South Kolkata, Jadavpur, and Garia area. When the world is trying 5G, Voda signal is showing 2G.

  • JayantaMukhopa1
    Jayanta Mukhopadhyay (@JayantaMukhopa1) reported from Kolkata, West Bengal

    @ViCustomerCare unable to change plan, send email. Standard response. Tired of visiting VI shop in pandemic. All documents provided in 2015 have automatically got reversed putting me back to a corporate plan under a company that closed down 5years back.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Hi @ViCustomerCare! Regarding my complaint KOL-V00814398259, I have sent a DM, please check & reply.

  • samraatsaha
    Samrat Saha (@samraatsaha) reported from Kolkata, West Bengal

    Such waste network today port my mother's number from @Airtel_Presence to @VodafoneIN due to disaster network in my area, and feels i need to change mine postpaid as well

  • BasuRoySagarnil
    Sagarnil Basu Roy সাগরনীল বসু রায় ساگرنیل بسو را (@BasuRoySagarnil) reported from Kolkata, West Bengal

    @ViCustomerCare Replied to Firoz in personal message box, but knowing and accepting you guys will not going to solve the issue, except bothering me asking some silly and redundant queries. Don't call me, send texts please.

  • Sanduk21777174
    Santanu Kundu(শান্তনু) (@Sanduk21777174) reported from Kolkata, West Bengal

    @ViCustomerCare this is shame on u within house or inside office Network is ridiculous, no one able to communicate nor myself. Is this your normal network system? Or your network not so strong to link your subscribers? I am nearer to KOLKATA. Only VI problematic others are OK.

  • Soumalyaroy25
    Soumalya Roy (@Soumalyaroy25) reported from Kolkata, West Bengal

    @ViCustomerCare I have already raised a complain previously, but still facing the same network error, network issue. I had already recharged for 1 yr, I'm srry that I have to port my connection. 15 yrs, that im using hutch then vodafone.

  • gautampaulx
    Gautam Paul (@gautampaulx) reported from Kolkata, West Bengal

    @ViCustomerCare after a disastrous 3 hrs total blackout of @Vi at @Kolkata, Pin 700032, no VOLte, and internet connection severely lagging. Do something before the world cup coverage starts, this is unacceptable

  • SANTOSH1357911
    SANTOSH13579 (@SANTOSH1357911) reported from Pānchuria, West Bengal

    @ViCustomerCare Concerned raised last week... till date no resolution. It clearly shows your level of customer satisfaction. But raising multiple queries you are simply buying time to add up more delay and irritate your customers paying their hard earned money for your fake monthly postpaid bill

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea has only one response- We don't want to lose you. They're cheating customers and denying basic help. They have scrapped all basic plans. Does everyone needs data and SMS? Nothing for old people who only need talk time. Disgusting. Shame on you.

  • BkS010p
    Benoy Kumar Shaw (@BkS010p) reported from Kolkata, West Bengal

    @VodafoneIN I am unable to make calls from 7673019697 & 9570447827 to other network please resolve the issue for both the numbers asap.

  • kamaranjnu
    Dr. Kamaran M K Mondal (@kamaranjnu) reported from Kolkata, West Bengal

    @ViCustomerCare worst service. Call me and check how many times call drops in a minute.

  • abhishekjjwala
    abhishek (@abhishekjjwala) reported from Kolkata, West Bengal

    @ViCustomerCare Already complaining for past 6 month,do some resolution nothing will going to be resolved if your representive call & "tell that we understand your problem & our engineers working hard to resolve the problem" I'm hearing this for past 6 month. DO SOME CONCRETE SOLUTIONS

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • jethwa_sumit
    Sumit Jethwa (@jethwa_sumit) reported

    Zero @ViCustomerCare network coverage for the past 8 months in Bhayli (PIN: 391410), near Shivalik Grace, Vadodara. Extremely disappointing service with no resolution despite repeated complaints. Please resolve this ASAP! 🚫📶

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Again getting sales spam from Vi number 09619629140 pushing real estate. You keep letting numbers be used for unwanted calls. Fix this now or face the backlash. #SpamCalls #ViFail

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    Atleast they are showing they are down and not making you fool, if you ever buy a @ViCustomerCare plan, you will regret .

  • DevikaN52596710
    Devika (@DevikaN52596710) reported

    @ViCustomerCare Asking to wait for 72 hours when the advertisement says `24 hour sim delivery’ isn’t how you enhance the customer’s experience. Do better! When doing business in south India, atleast have customer care agents who can understand English or our regional language.

  • KKawtikawar
    Krishna (@KKawtikawar) reported

    @ViCustomerCare I have contacted customer care, visited the retailer, and tried every possible way to resolve my porting/recharge issue, but I still have no solution. Please investigate and resolve this urgently. If not, I'll escalate to the Appellate Authority and Consumer Comm

  • reality_debug
    Rohit (@reality_debug) reported

    @ViCustomerCare @TRAI @ConsumerCom Please restore my recharge after the ownership transfer or provide compensation. Otherwise, I'll port to Airtel and file a complaint with the consumer forum. I hope Vi resolves this fairly.

  • Mrchoubey_
    Aashutosh choubey🇮🇳 (@Mrchoubey_) reported

    Pathetic network service by @ViCustomerCare Porting out soon You sucks!

  • IamaakashjJain
    Aakash Jain (@IamaakashjJain) reported

    @ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Again getting spam from 09619629140 (Vi). You keep handing out numbers for automated ads and robocalls. This is unacceptable. Fix the system or face the backlash. #SpamCalls #ViFail

  • Mrchoubey_
    Aashutosh choubey🇮🇳 (@Mrchoubey_) reported

    @ViCustomerCare @JioCare coming to you buddy... Please help me