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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Cherai, Ernākulam, Kerala

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Full Outage Map

Problems in the last 24 hours in Cherai, Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Cherai, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 58% Internet (58%)
  • 22% Total Blackout (22%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)

Live Outage Map Near Cherai, Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Total Blackout 6 days ago
Cochin Total Blackout 6 days ago
Cochin Internet 9 days ago
Cochin Internet 10 days ago
Cochin Internet 16 days ago
Cochin Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Cherai, Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • cjoantony
    Sijo Antony (@cjoantony) reported from Nanthiattukunnam, Kerala

    After merging with Idea, Vodafone became the worst service provider in India. @VodafoneIN @Idea #needbetterservive

  • anisharavind
    Anish Aravind (@anisharavind) reported from Parūr, Kerala

    @VodafoneIN No information shared about solution. Looks like I will be forced to move to another service provider if this get delayed. Please own up your system snag.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • anisharavind
    Anish Aravind (@anisharavind) reported from Tripunittura, Kerala

    @VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring

  • vishnuajith310
    Vishnu Ajit (@vishnuajith310) reported from Tripunittura, Kerala

    @VodafoneIN Yes, Vodafone 4g used to be good for me in january.But, last 2 days i've been here,inside my home 4g is super bad.Though used to get high speeds in the beginning.Well, out in the roads too sometimes even gaana app stopped streaming due to slow speed.I'd be glad if u do sumthing.

  • anisharavind
    Anish Aravind (@anisharavind) reported from Tripunittura, Kerala

    @VodafoneIN Called 199 - your person says that systems are down since 2 am and requested that I call back after 7 am

  • helplazysam
    Prasanth (@helplazysam) reported from Tripunittura, Kerala

    @VodafoneIN @VodafoneIN one Direct Message yesterday, no reply from your end, after seeing your quick response was impressed but it go down again, later don't tweet like no response or followup so closing etc .. anyway thankyou for responding

  • Ealias9
    Ealias (@Ealias9) reported from Udayamperoor, Kerala

    @AvnishKushwah1 @VodafoneIN Very bad service. No 3g 4g indoor coverage. Very cruel customer care. Very bad

  • crize_jon
    J, Christapher (@crize_jon) reported from Tripunittura, Kerala

    Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.

  • helplazysam
    Prasanth (@helplazysam) reported from Tripunittura, Kerala

    @VodafoneIN @VodafoneIN I have DM to you days before, no use, I port my phone to another provider, this the major problem with #Vodafone customer service, past 10 day no solution for outgoing calld and network issue, but bill will generate on time

  • anisharavind
    Anish Aravind (@anisharavind) reported from Tripunittura, Kerala

    @VodafoneIN your team seem to be devising conflicting rationale to harass customers - in attempt to cover up technical glitches during International roaming. No solution in sight after 2 months now

  • AmitBar44919806
    Amit Barman (@AmitBar44919806) reported from Cochin, Kerala

    @VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my

  • AJ_KOOL78
    Ajay Anand (@AJ_KOOL78) reported from Tripunittura, Kerala

    @VodafoneIN I requested for plan downgrade red_international to Red_iphone_forever I guess by mistake you downgraded my network to 3G from 4G. Pls rectify

  • crize_jon
    J, Christapher (@crize_jon) reported from Tripunittura, Kerala

    with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown

  • Prasujith
    Prasujith P K (@Prasujith) reported from Cochin, Kerala

    @VodafoneIN Error! No Network found

  • anaz_ka
    Anaz (@anaz_ka) reported from Tripunittura, Kerala

    @VodafoneIN are you guys serious about my network issue. Its more than a year since my first complaint..

  • mrajesh90
    😎 APK அர்னால்டு 🏋️ (@mrajesh90) reported from Tripunittura, Kerala

    @VodafoneIN, I have never seen this much bad network in kerala in the past 2 months. Whoever using Voda is complaining that the network is worst. But still nothing happens to improve. This makes to change the provider.. Disappointed with your service.. 😔

  • Vishnu_NT_
    Vishnu NT (@Vishnu_NT_) reported from Cherai, Kerala

    @VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months

  • Prasujith
    Prasujith P K (@Prasujith) reported from Cochin, Kerala

    @VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.

  • jpoomath
    Heightsix (@jpoomath) reported from Chottanikkara, Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • SripathiGuru18
    Sripathi (@SripathiGuru18) reported

    @ViCustomerCare If nothing to eat after paying what to eat, like that if there is no network, what to use.?? You don’t have anything in your network.

  • VKaikini
    VK (@VKaikini) reported

    @ViCustomerCare Network down in South mumbai !! Please check your network in tardeo Grant road and Mumbai central !!!!

  • Kapilsoni21
    Kapil Soni (@Kapilsoni21) reported

    @ViCustomerCare And yet you guys saying there is no issue. Vodafone customer care service is worst and pathetic. Your customer executives are big time liars. They all are doing fraud. They are just simply closing tickets without providing any resolutions.

  • ManojKBharti2
    Manoj K.Bharat (@ManojKBharti2) reported

    @ViCustomerCare Hello VI, Today I am suffering from no registered SIM messages form your side.When I contact to customers care a very poor response comes. Kindly be prompt on customer care and VI whatapps service.

  • Kapilsoni21
    Kapil Soni (@Kapilsoni21) reported

    @ViCustomerCare Your network engineer visited to my house 2 months back since then there was no information provided by them, after 2 month of follow up when there is no 4g signal showing on any of the phone available in my house. There is not even a single bar showing of 4g

  • CHAMANRAINA
    CLRAINA (@CHAMANRAINA) reported

    @ViCustomerCare Don't wory about my privacy Restore SMS service so that I can port to @reliancejio Under post paid plan you have cheated me by adding frills without my consent to boost your revenue Which is highly immoral & unfair trade practice Why should I continue with substandard services?

  • yogeshGhorpade9
    Yogesh Ghorpade (@yogeshGhorpade9) reported

    @ViCustomerCare Why don't you shut down the business and stop harassing customers with poor network.Not a single call I can mke without dialing twice or thrice. After paying huge monthly bills,but what we are getting call drops and no internet. #vodafonetreats #internet

  • sampra09
    $am (@sampra09) reported

    @ViCustomerCare my sim card shows 'No Service'. Bills are paid on time and no request of any sort was raised.

  • kunalbothra
    Kunal Bothra (@kunalbothra) reported

    @ViCustomerCare which Apn setting shud I use for my prepaid sim which is in a smart watch and I have 3 options. 1) Vodafone live portalnmms 2) Vodafonemobile Connect www 3) Vodafone_MMS portalnmms Is there a customer care no where I can speak with a person & not a bot?

  • sarthikpatel10
    sarthik patel (@sarthikpatel10) reported

    @ViCustomerCare @harshal_sadhu Gadhe employee vi not solution complain world best chorclass network vi. Vi chorclass customer service team not improve internet service Totally fourthclass vi chorclass employee