Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Cherai, Ernākulam, State of Kerala

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Cherai, State of Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Cherai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Cherai, Ernākulam, State of Kerala 01/17/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cherai, Ernākulam, State of Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin and Maradu.

Loading map, please wait...
City Problem Type Report Time
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Total Blackout
IndiaCochin Internet
IndiaCochin Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Cherai, State of Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • anaz_ka Anaz (@anaz_ka) reported from Tripunittura, State of Kerala

    @VodafoneIN are you guys serious about my network issue. Its more than a year since my first complaint..

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    My dear @VodafoneIN Why you internet speed is very very slow

  • anisharavind Anish Aravind (@anisharavind) reported from Tripunittura, State of Kerala

    @VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring

  • AJ_KOOL78 Ajay Anand (@AJ_KOOL78) reported from Tripunittura, State of Kerala

    @VodafoneIN I requested for plan downgrade red_international to Red_iphone_forever I guess by mistake you downgraded my network to 3G from 4G. Pls rectify

  • cjoantony Sijo Antony (@cjoantony) reported from Nanthiattukunnam, State of Kerala

    After merging with Idea, Vodafone became the worst service provider in India. @VodafoneIN @Idea #needbetterservive

  • vishnuajith310 Vishnu Ajit (@vishnuajith310) reported from Tripunittura, State of Kerala

    @VodafoneIN Yes, Vodafone 4g used to be good for me in january.But, last 2 days i've been here,inside my home 4g is super bad.Though used to get high speeds in the beginning.Well, out in the roads too sometimes even gaana app stopped streaming due to slow speed.I'd be glad if u do sumthing.

  • helplazysam Prasanth (@helplazysam) reported from Tripunittura, State of Kerala

    @VodafoneIN @VodafoneIN I have DM to you days before, no use, I port my phone to another provider, this the major problem with #Vodafone customer service, past 10 day no solution for outgoing calld and network issue, but bill will generate on time

  • indiadebashis13 Debashis (@indiadebashis13) reported from Tripunittura, State of Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • anisharavind Anish Aravind (@anisharavind) reported from Tripunittura, State of Kerala

    @VodafoneIN your team seem to be devising conflicting rationale to harass customers - in attempt to cover up technical glitches during International roaming. No solution in sight after 2 months now

  • Prasujith Prasujith P K (@Prasujith) reported from Cochin, State of Kerala

    @VodafoneIN Error! No Network found

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown

  • Prasujith Prasujith P K (@Prasujith) reported from Cochin, State of Kerala

    @VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.

  • AmitBar44919806 Amit Barman (@AmitBar44919806) reported from Cochin, State of Kerala

    @VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my

  • jpoomath Heightsix (@jpoomath) reported from Chottanikkara, State of Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

  • lobsang1979 piyush gaur (@lobsang1979) reported from Tripunittura, State of Kerala

    Waiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN

  • anisharavind Anish Aravind (@anisharavind) reported from Tripunittura, State of Kerala

    @VodafoneIN Called 199 - your person says that systems are down since 2 am and requested that I call back after 7 am

  • Vishnu_NT_ Vishnu NT (@Vishnu_NT_) reported from Cherai, State of Kerala

    @VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months

  • helplazysam Prasanth (@helplazysam) reported from Tripunittura, State of Kerala

    @VodafoneIN @VodafoneIN one Direct Message yesterday, no reply from your end, after seeing your quick response was impressed but it go down again, later don't tweet like no response or followup so closing etc .. anyway thankyou for responding

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.

  • anisharavind Anish Aravind (@anisharavind) reported from Parūr, State of Kerala

    @VodafoneIN No information shared about solution. Looks like I will be forced to move to another service provider if this get delayed. Please own up your system snag.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MakarandBhakare Makarand (@MakarandBhakare) reported

    @ViCustomerCare Very disappoint with Vi,I am Vi postpaid user since 6-7 years.(1) I am unable to make calls because my calls are getting drop;only few times it's possible.However,the bill is still being stick my head as per the plan I purchased. No proper customer support (2)...

  • MeghnaDatta6 Meghna Datta (@MeghnaDatta6) reported

    @ViCustomerCare I am living on 6th floor and no network from vodafone . Though Jio and airtel is giving better network . Raised complained , no resolution . Porting is the only option left I guess , as vodafone is not helping out

  • rajinder_gulati Rajinder Gulati (@rajinder_gulati) reported

    I repent why I did not port from @ViCustomerCare to @reliancejio I had three mobile & I only ported one to #jiophone which is very helpful as I am able to call 1860xxxxxxx in time of emergency especially with credit card. #Vodaphoneidea doesn't even allows SMS to seven digit no.

  • InquirerIndian Indian Inquirer (@InquirerIndian) reported

    @ViCustomerCare why does it take more than a week to issue an esim? Are you so incompetent?

  • Adilsyed23 Adilsyed.eth (@Adilsyed23) reported

    @ViCustomerCare pathetic service! Been waiting for new SIM activation for more than 24 hrs, while old sim was deactivated within 20 minutes. Customer care has no response except please wait for some more time! @airtelindia seems like the only option now.

  • RaGnanasekaran interstate superfast express (@RaGnanasekaran) reported from Coimbatore, State of Tamil Nādu

    @ViCustomerCare Gautam, who works at Customer Care in Chennai, is working as a manager. I had a request through you to take action against him but no action was taken. So the case is being prosecuted in the Consumer Grievance Judgment Court.

  • sandeepbodhe sandeep bodhe (@sandeepbodhe) reported

    @ViCustomerCare it's really worst after paying full payment. Customer care executive Kiran at Kharghar branch ask waiting for 25 minutes. Don't know why. Payments updates provided realtime. vi please look into this.

  • MeghnaDatta6 Meghna Datta (@MeghnaDatta6) reported

    @ViCustomerCare worst network in my area . Call is interrupted , no Internet is accessible at all . Raised complaint but no resolution . Been using vodafone since a long time but needs a change now I guess !

  • xavierprabhu Xavier PRabhu (@xavierprabhu) reported

    @ViCustomerCare 9845174512. 08.00 a.m. have complained multiple times to customer representatives. but issue, still unresolved. sim is not being recognised. signed for overseas roaming pack - got it deactivated this morning. ur people are saying yes but on app its showing active.

  • KumarPr14606405 Kumar Pratik (@KumarPr14606405) reported

    @ViCustomerCare Why your internet is not working in Delhi chattarpur area ?