Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Cherai, Ernākulam, State of Kerala

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Cherai, State of Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Cherai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Cherai, Ernākulam, State of Kerala 09/12/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (16%)

    Phone (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cherai, Ernākulam, State of Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.

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City Problem Type Report Time
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Cherai, State of Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown

  • VidyanVineesh Vineesh Vidyan (@VidyanVineesh) reported from Tripunittura, State of Kerala

    @VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI

  • lobsang1979 piyush gaur (@lobsang1979) reported from Tripunittura, State of Kerala

    Waiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately

  • jpoomath Heightsix (@jpoomath) reported from Chottanikkara, State of Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

  • Prasujith Prasujith P K (@Prasujith) reported from Cochin, State of Kerala

    @VodafoneIN Error! No Network found

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?

  • cjoantony Sijo Antony (@cjoantony) reported from Nanthiattukunnam, State of Kerala

    After merging with Idea, Vodafone became the worst service provider in India. @VodafoneIN @Idea #needbetterservive

  • Vishnu_NT_ Vishnu NT (@Vishnu_NT_) reported from Cherai, State of Kerala

    @VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    My dear @VodafoneIN Why you internet speed is very very slow

  • Prasujith Prasujith P K (@Prasujith) reported from Cochin, State of Kerala

    @VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.

  • AmitBar44919806 Amit Barman (@AmitBar44919806) reported from Cochin, State of Kerala

    @VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN pathetic service. No incoming no outgoing no internet.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Neanderthals77 Bubun Das (@Neanderthals77) reported

    @ViCustomerCare unable to call or internet throughout day. I often face such problem. Please give some quality service because I pay for this.If you give such bad service day to day you have to extinct one day.@TRAI

  • hbaggal7 Ankur Mehra (@hbaggal7) reported

    @ViCustomerCare Poor customer service.. my sim was lost and i applied for duplicate sim. Its been three days the application is still pending.. went to Vi store yesterday to give application again but they haven't processed the application ..Help..!!

  • RahuulG Rahul Gupta (@RahuulG) reported

    @ViCustomerCare Dear @ViCustomerCare Till now I have not got any reply from your side regarding my issue

  • Huzefa_Mhowwala Huzefa (@Huzefa_Mhowwala) reported

    @ViCustomerCare I have tried everywhere call center number not working. Office not giving proper reply.

  • irf1989 Irfan (@irf1989) reported

    @ViCustomerCare I am porting my idea number9912405136 into Airtel....because ur internet was slow...

  • Huzefa_Mhowwala Huzefa (@Huzefa_Mhowwala) reported

    @ViCustomerCare After calling your customer service. Your customer service executive hang-up the line. This is called customer service.

  • mak_2038 Manish Kumar (@mak_2038) reported

    @ViCustomerCare Very poor service and customer support. Balance deducted from my number but no one is giving any proper reply.

  • aryansvinod Vinod Arya (@aryansvinod) reported

    @ViCustomerCare @VodaIdea_NEWS @rmstakkar Pathetic customer care service, poor network, no support.

  • ravijoshi4 joshmachine (@ravijoshi4) reported

    @ViCustomerCare @SarkarMania She told you she doesn't like taking calls .Still u want to call her .Can you improve the network Pls .

  • kenubhatt Ravi Parkash (@kenubhatt) reported

    @ViCustomerCare No response from your VI team I m facing a lot of Network related issues but no one care about VI old customer