Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Cherai, Ernākulam, State of Kerala

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Cherai, State of Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Cherai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Cherai, Ernākulam, State of Kerala 11/20/2025 15:05

November 20: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cherai, Ernākulam, State of Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.

Loading map, please wait...
City Problem Type Report Time
IndiaCochin Internet
IndiaCochin E-mail
IndiaCochin Internet
IndiaCochin Total Blackout
IndiaCochin Internet
IndiaCochin Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Cherai, State of Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • AJ_KOOL78 Ajay Anand (@AJ_KOOL78) reported from Tripunittura, State of Kerala

    @VodafoneIN I requested for plan downgrade red_international to Red_iphone_forever I guess by mistake you downgraded my network to 3G from 4G. Pls rectify

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately

  • jpoomath Heightsix (@jpoomath) reported from Chottanikkara, State of Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    My dear @VodafoneIN Why you internet speed is very very slow

  • Prasujith Prasujith P K (@Prasujith) reported from Cochin, State of Kerala

    @VodafoneIN Error! No Network found

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.

  • Prasujith Prasujith P K (@Prasujith) reported from Cochin, State of Kerala

    @VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?

  • Vishnu_NT_ Vishnu NT (@Vishnu_NT_) reported from Cherai, State of Kerala

    @VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months

  • cjoantony Sijo Antony (@cjoantony) reported from Nanthiattukunnam, State of Kerala

    After merging with Idea, Vodafone became the worst service provider in India. @VodafoneIN @Idea #needbetterservive

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN pathetic service. No incoming no outgoing no internet.

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.

  • lobsang1979 piyush gaur (@lobsang1979) reported from Tripunittura, State of Kerala

    Waiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.

  • AmitBar44919806 Amit Barman (@AmitBar44919806) reported from Cochin, State of Kerala

    @VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my

  • VidyanVineesh Vineesh Vidyan (@VidyanVineesh) reported from Tripunittura, State of Kerala

    @VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChevuriKiran Sai Kiran Chevuri (@ChevuriKiran) reported

    @ViCustomerCare Hi Team, I ordered Sim online on January 12th. Till Jan 28th I haven't received any order.I mailed it to Vi customer care and they have said they will start the refund process. It was started on 29th Feb, Even after 10+ working days I haven't recieved my Refund.

  • pixlglyph Shreyoshi Dey (@pixlglyph) reported

    @ViCustomerCare I saw how "good" a resolution I got. Its been a month since I ported my no. aftr very clearly clarifying with Customer Care that I've no more outstanding bill to b paid, yet now I'm being harassed to pay a whole month's bill AND the old VAS amount which was apparently waived off.

  • avisingh923 Avisingh923 (@avisingh923) reported

    @ViCustomerCare The most worst network today in India is vi

  • VIVEKDONGRE3 VIVEK DONGRE (@VIVEKDONGRE3) reported

    @ViCustomerCare @AdityaBirlaGrp kindly re-start my sim back again. My all documents are attached with the same number that you have blocked. Please help me getting back that same VI number.

  • hazma110 hazma (@hazma110) reported

    @ViCustomerCare What note? Vodafone must be shut down . Its scam. @DoT_India

  • rameshkap143 சிதம்பரத்தான் (@rameshkap143) reported

    @ViCustomerCare It's a very bad network, if you say phone bunny, don't take any action other than to deal with it. 🖕

  • ajaykumardas43 AJAY KUMAR DAS (@ajaykumardas43) reported

    @TRAI @ViCustomerCare I'm facing issue with incoming messages. It's been raised 11 days back with vi customer service. Instead they escalate this to their technical team, they are still keep closing my complaints without providing any resolution.

  • the_khajuria Nitin Khajuria (@the_khajuria) reported

    Even after merging also these 2 companies cannot compete in provide connected network and fast internet. Wherein other operators like @reliancejio @airtelindia already connecting 5G. Such a shame @ViCustomerCare Pathetic Service

  • iyashkumarsingh Yash Kumar Singh (@iyashkumarsingh) reported

    @ViCustomerCare Hope so that vi launches it's 5G network quite fast.

  • gururaj_ijeri Gururaj Ijeri (@gururaj_ijeri) reported from VijayNagar, State of Karnataka

    I am looking to get a #esim of #vodafone prepaid but your cust care centre says i can only get it for the postpaid one not for the prepaid sim. I have been a loyal customer for the last 15 yrs for u. Let me if I hv to opt for porting, i will do it. @ViCustomerCare @vodafone