Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Cherai, Ernākulam, State of Kerala

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Cherai, State of Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Cherai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Cherai, Ernākulam, State of Kerala 11/19/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cherai, Ernākulam, State of Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.

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City Problem Type Report Time
IndiaCochin E-mail
IndiaCochin Internet
IndiaCochin Total Blackout
IndiaCochin Internet
IndiaCochin Total Blackout
IndiaCochin Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Cherai, State of Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • lobsang1979 piyush gaur (@lobsang1979) reported from Tripunittura, State of Kerala

    Waiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN

  • jineshnair_85 Jinesh Nair (@jineshnair_85) reported from Kadungalūr, State of Kerala

    @swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN pathetic service. No incoming no outgoing no internet.

  • RaghavendraShny Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, State of Kerala

    @ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.

  • VidyanVineesh Vineesh Vidyan (@VidyanVineesh) reported from Tripunittura, State of Kerala

    @VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.

  • editorakhil Akhil Sreekumar (@editorakhil) reported from Tripunittura, State of Kerala

    @ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    My dear @VodafoneIN Why you internet speed is very very slow

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.

  • Rakz1586 RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, State of Kerala

    @ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.

  • jpoomath Heightsix (@jpoomath) reported from Chottanikkara, State of Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Parūr, State of Kerala

    @pullipuli How difficult was to port from post paid to prepaid ? I would like to hear that, I had to got to the VI care center couple of times, my wife is still awaiting her latest bill to do the porting. @VodafoneIN is the worst service provider as of now.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shivam502 Shivam Garg (@Shivam502) reported

    @ViCustomerCare I have been postpaid user of VI for last 10 years. So I am extremely disappointed to see that I am unable to get ownership changed for my number under the family plan. I have visited the Vi store in Mayur vihar multiple times. But every time there is some issue.

  • suranaharsh1 Harsh Surana (@suranaharsh1) reported

    @ViCustomerCare Waiting to get a solution ! @TRAI @ViCustomerCare

  • uttamkumardas_ Uttam Kumar Das (@uttamkumardas_) reported

    @ViCustomerCare re-verification in Odisha is harassment. Nearest store is 65-70 km away & agents demand ₹100 for simple verification, else ask to travel. Online option not available. Even poor old people are being forced to port to Airtel. Is this fair to customers? #VI

  • twilightfairy Priyanka Sachar (@twilightfairy) reported

    @ViCustomerCare Nothing important there.. Except someone will look into it. What's going on with the network? The problem is still continuing

  • farhadsekh22 Farhad Sekh (@farhadsekh22) reported

    it’s 19 Aug already, still my SIM is dead. What kind of pathetic service is this ? @ViCustomerCare

  • AMIR89770734 AMIR (@AMIR89770734) reported

    @ViCustomerCare I am facing a lot of problem with call drops since last 2-3 months. Please provide a solution for this or else I will be forced to port. I m connect with you since around 2011 Please do not force me to port in another telecom company Hope for positive response

  • ankit2_s ankit (@ankit2_s) reported

    @ViCustomerCare most pathetic service ever, there is no care in you customer support in the era of AI they ask every details on call to us my corporate customer id is 77142802, payment is done with upi tx id 109469600201 paid on 8th , still all my numbers de activated..

  • _shaquib_7 Shaquib (@_shaquib_7) reported

    Did @ViCustomerCare 5g service came to vapi - 396191 or not??

  • AshiWithBjp Ashi (@AshiWithBjp) reported

    @ViCustomerCare Today only I sent mail and Had a long conversation with customer support agent of @ViCustomerCare . I gave response from my side now it's your turn to resolve the issue...Thanks

  • ankit2_s ankit (@ankit2_s) reported

    @ViCustomerCare I would still expect a call back tp conclude this once it for all. Need below help from you. 1) Addition of Email id to get bills km time. 2) portal access to pay 6 months bill in advance.