Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Cherai, Ernākulam, State of Kerala

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Cherai, State of Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Cherai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Cherai, Ernākulam, State of Kerala 07/13/2025 04:35

July 13: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (38%)

    Total Blackout (38%)

  3. Phone (17%)

    Phone (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cherai, Ernākulam, State of Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.

Loading map, please wait...
City Problem Type Report Time
IndiaCochin Total Blackout
IndiaCochin Internet
IndiaCochin Total Blackout
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Cherai, State of Kerala

Latest outage, problems and issue reports in Cherai and nearby locations:

  • RaghavendraShny Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, State of Kerala

    @ViCustomerCare, @VodafoneGroup Please help me port out. Getting this error when UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

  • RaghavendraShny Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, State of Kerala

    @ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.

  • Rakz1586 RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, State of Kerala

    @ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615

  • editorakhil Akhil Sreekumar (@editorakhil) reported from Tripunittura, State of Kerala

    @ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....

  • jineshnair_85 Jinesh Nair (@jineshnair_85) reported from Kadungalūr, State of Kerala

    @swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Parūr, State of Kerala

    @pullipuli How difficult was to port from post paid to prepaid ? I would like to hear that, I had to got to the VI care center couple of times, my wife is still awaiting her latest bill to do the porting. @VodafoneIN is the worst service provider as of now.

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN pathetic service. No incoming no outgoing no internet.

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.

  • VidyanVineesh Vineesh Vidyan (@VidyanVineesh) reported from Tripunittura, State of Kerala

    @VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    My dear @VodafoneIN Why you internet speed is very very slow

  • lobsang1979 piyush gaur (@lobsang1979) reported from Tripunittura, State of Kerala

    Waiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN

  • jpoomath Heightsix (@jpoomath) reported from Chottanikkara, State of Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • sv9026 Shivam Vishwakarma (@sv9026) reported

    Tired of @JioCare’s unstable internet and constant 5G/4G toggling. Haven't been able to use 5G in my room for 10 days. Also, the outdoor speed jumps from 40 Mbps to 500 Kbps in seconds. If I’m stuck on 4G anyway, shouldn't I just switch back to @ViCustomerCare? #jionetworkissue

  • iambestforeverr Sahil (@iambestforeverr) reported

    @ViCustomerCare Internet speed in Nawada, Bihar is terrible. Just got a VI SIM, but the experience is very disappointing. Even basic internet doesn’t work. #VIIndia

  • iambestforeverr Sahil (@iambestforeverr) reported

    I recently got a VI SIM in Nawada, Bihar, but the internet speed is extremely poor. Even basic apps and videos don’t work properly. How can we support a network with such service? @ViCustomerCare #VI #NetworkIssue

  • 1990_singhal Dr. Shashank Singhal (@1990_singhal) reported

    Day 38. @ViCustomerCare has done nothing but reactivate outgoing services to calm me down. ❌ Bill unchanged ❌ No compensation ❌ No resolution Grievance No. 7315671 | FIR No. 202500075973 Refund + ₹1L within 12 hrs or full legal/media war begins. @TRAI @DoT_India #ConRights

  • PundAtul Atul Pund (@PundAtul) reported

    @ViCustomerCare facing persistent network issues in Sahdev Nagar, Gangapur Road from 8 am to 8 pm daily! Unable to make calls, send SMS or use WhatsApp. Need a prompt solution or we'll consider porting to a more reliable provider! #VI #NetworkIssue #FixIt"

  • pandupotluri17 సుబ్రమణ్యం పొట్లూరి (@pandupotluri17) reported

    Hi @ViCustomerCare your network not working in my area data speed and voice quality too worst please help me other wise I'm port my number to other network

  • yashprakash2010 Yash solanki (@yashprakash2010) reported

    @ViCustomerCare I can't write my contact number on open forum and love to join VI after availability of your 5G service

  • MumbaiKaChhokra Ajju Bhai 🇮🇳 (@MumbaiKaChhokra) reported

    @ViCustomerCare What are the ways to deactivate SERVICE SMS from Vodafone You are spamming me more than the actual spammers

  • ankushbhawsinka Ar.AnkushBhawsinka (@ankushbhawsinka) reported

    @ViCustomerCare - Order Id - DCHD11072505391 It's been 2 days and still haven't received any call or msg of the delivery executive. I thought Vodafone provides good service which is why I opted for a new service. please look into the matter at the earliest

  • Ajaysha18823558 Ajay (@Ajaysha18823558) reported

    @ViCustomerCare Now is network issue is solved thnx ... @ViCustomerCare