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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Patharghata, North 24 Parganas, West Bengal

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Full Outage Map

Problems in the last 24 hours in Patharghata, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Patharghata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 58% Internet (58%)
  • 22% Total Blackout (22%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)

Live Outage Map Near Patharghata, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 3 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 7 days ago
Kolkata Total Blackout 13 days ago
Kolkata Phone 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Patharghata, West Bengal

Latest outage, problems and issue reports in Patharghata and nearby locations:

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare I don't understand what law and order we have. If a customer has paid money for some service and the service is not restored, the money won't be returned? Not acceptable

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.

  • arneshrao
    Arnesh Rao (@arneshrao) reported from Kolkata, West Bengal

    @ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare The outgoing service of my mom's phone stopped but incoming was active. I had recharged using talk time of INR 50/- Now VI is forcing me to pay for another higher plan to restore the services. Extremely bad customer service.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare VI customer care doesn't help their customers. This degradation was bound to happen when Idea became Vodafone Idea. Everything is money, without any human emotions.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare We talk about so many things but the basic concern is that Indian companies cheat customers and they take advantage of the Indian consumer laws. Their excuse is that company policies don't allow them to refund customer's money, even when no service was provided.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.

  • moonmoo83407908
    moonmoon (@moonmoo83407908) reported from Kolkata, West Bengal

    @ViCustomerCare would like to know about the validity pack with outgoing SMS service available in kolkata circle.

  • Prasun6official
    Prasun Bhattacharjee🇮🇳 (@Prasun6official) reported from Kolkata, West Bengal

    @Airtel_Presence we have two prepaid and one postpaid connection of airtel in our house. Their internet connection is so poor that it's becoming hard to sustain. But my mother has @ViCustomerCare service which is the only stable connection now. Should we leave Airtel?

  • TanmayD56611960
    Tanmay Das (@TanmayD56611960) reported from Kolkata, West Bengal

    @ViCustomerCare I have been getting very bad network in vi for some time now. No network or no internet connection. Looking for a solution to the problem. Thanks

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare There is no point in sending any direct response. Your people are denying returning my money. When they are not restoring service, they should return my money. The money was given to your company for a service, which you are denying. This is against human ethics.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare I want justice. Vodafone idea should not cheat customers. I have paid my recharge amount. You have not restored my services and not bothered to return my money. I condemn such acts. You are fleecing customers and not providing resolution.

  • souravsg
    Sourav Sengupta (@souravsg) reported from Kolkata, West Bengal

    @ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare It only hurts the customer. 5 to 6 different Representative has contacted but they are neither restoring my service nor refunding my money which I paid. Cheating of customer can't be accepted.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • SriramKaushik
    Sriram Kaushik (@SriramKaushik) reported

    @ViCustomerCare Still waiting for the concerned team to get back to me and do not have network yet.

  • Yuvi18956
    Yuvi.. (@Yuvi18956) reported

    20 min main 36 baar airplane mode pe phone shift krke bhi mahaan or so called indias fastest net Giga 4g nahi chlaaa @ViCustomerCare Or ye tweet bhi Hotspot leke kr Ross hoo... What to do now.. It's too much now... It's not just about 1 day I been facing this **** for last mnth

  • Prabhas_2222
    𝘿𝙖𝙧𝙡𝙞𝙣𝙜 (@Prabhas_2222) reported

    Hello @ViCustomerCare My VI Sim is not working from past 24 hours...it's showing only emergency calls and I can't make any calls and can't switch on Data from past 24 hours Pls look into this problem and solve as soon as possible #Vi_customercare

  • PRIME1572
    ©|@U$ ¶®!M€ (@PRIME1572) reported

    @SanjayB10480 @15721572B @ViCustomerCare You can complain on national consumer complaint portal (1800114000) you will get your problem solved in about a week and if thats don't help you can file a complain in consumer court.

  • shahrahul25
    Rahul Shah (@shahrahul25) reported

    @NetflixIndia is there an option for annual subscription? This recurring payment is creating problems since you and @ViCustomerCare decided to part ways. Earlier monthly subscription was seamlessly being paid through VI months bills.

  • AmitTadkod
    Amit Arun Archana Tadkod (@AmitTadkod) reported

    @ViCustomerCare Absolutely disgusting service by VI.. it's been 2 months but still my dongle problem remains unsolved. Each time a customer service representative calls and says pls call single customer care, pls visit VI branch, pls do this that etc..3rd class company

  • Shambhavi0120
    Shambhavi Mishra (@Shambhavi0120) reported

    @JioCare I can only port wen these bloody idiots @ViCustomerCare will activate my Number. My service is barred 4m 5 days 4 no reason! I feel fu*** up now!Helpless! All those morons are sleeping in office while putting my call on hold😡😡😡 how can u help?

  • sayalipd
    sayali prabhudesai (@sayalipd) reported

    @ViCustomerCare 5 days the SIM worked just fine. Until suddenly I noticed that my network is no more available. Upon discovering, the customer support team told me that my address verification failed and hence they had to suspend my services. This was 25 days ago.

  • shabdkosher
    Vaibhav Sharma (@shabdkosher) reported

    @JioCare I need someone to follow up and make sure the engineer visits today. You have assured me 10 times that the engineer will visit and he/she never did. #jio #jiosucks #jiofiber @airtelindia @ViCustomerCare

  • buddhajyoti1
    Buddha Chattopadhyay (@buddhajyoti1) reported

    @ViCustomerCare @rmstakkar @ViBusinessIndia please check how VI is forcing long time customer out