You Broadband Outage Report in Alkapuri, Vadodara, State of Gujarāt

@airtelindia @Airtel_Presence please provide Broadband service in vadodara in our area , approx 250 connection are waiting to move from @youbroadband to any other service provider so please provide services

@youbroadband you don’t need to send these messages. @mgvcl_mgvcl switches off the electricity anyway. Dear YOU BB Customer, During lightning & thunderstorms you are advised to switch off the power supply to modem/ONT/Router & remove ethernet cable as precaution

@youbroadband Worst service ever... Could not able to shift existing connection from 1 pace to another since last 16 days...

@youbroadband @vickyvesuwala @TRAI It’s happening again and as usual no one replying to complain and mobile app also showing error if you try to book complaint from you app.

@youbroadband It seems the crew can't fix it even if they try to!

I'm having connection problems since 3 weeks from my ISP & also daily raising tickets for the same but the problem seems to persist. I get dropped off from important meetings & calls due to this. Is this @youbroadband showing me door to take my business elsewhere?

@youbroadband can you please attrned my complaint no. 2021051603927 I couldn't use a single GB of your broadband since connection. Complaint daily... No progress... Please escalate the issue or refund me.

@youbroadband internet is down since yesterday. I have raised a complaint but that's still in pending status. No way to know when the service will be restored. Whom should I reach out? Location: Vadodara

@youbroadband service in Vadodara, Gotri road is horrible! Get well soon!

@youbroadband Are you guys hiring absolutely ignorant people? I have asked on numerous occasions to surrender my modem and yet I keep on getting messages about reminders. How can you guys be so pathetic & ignorant in your service?

You Broadband in our area is down since yesterday. Got msg that it will be up by 17:55 hours but till now it is down. VI the owner should ensure 24x7 service as they are ISP which is now very essential service. #youbroadband #TRAI #vodafoneidea

Worst service in Vadodara 7 days still complain not resolved #youbroadband #vi @youbroadband

Very worst service in Vadodara @youbroadband

@VodafoneIN @youbroadband Yesterday whole day broadband was down. In evening it started. Today from morning its again stopped. As today is Sunday nobody is attending nearby 4 km area. Shame on such services. Govt employees also attend problem on Sunday bt Youbroadband will not.

@youbroadband Please look into the matter urgently as my online classes are suffering. Low internet speed. No response to service requests.

@youbroadband extremely low internet speed. No response to the service requests put on the app No reply to calls when i try to dial the number. When I went to complain personally add mtnd in Vadodara (Pancham icon) not found. V. Poor service. Regret switching 2 you broadband

@VodafoneIN Thanks for your courtesy reply I have visited website and launched #complain but I guess @youbroadband has turned def ears toward #customer these days and they are least bothered to address such issues

@youbroadband I have been a customer on and off with you broadband for quite a while now. Bt today I have been disappointed again by your extremely poor service in my area. Also the connectivity is an absolute joke.

@VodafoneIN Youbroadband customer care numbers are just IVR.. Automated complaints are registered and resolved.. Again next day connection becomes pathetic. No engineers visit or call, area manager doesn't pick up the call either.

@rdgalani @youbroadband We can only cry to take such a stupid decision

Do not purchase Youbroadband internet plan.Its been 4 days that my internet is not working. Every single day i am calling to thair service center and they are saying will fix it in high priority. And when i ask reason. They not even telling me reason. #youbroadband #Vodafone

@youbroadband Continution of my previous tweet: When I requested for service credit the team closed ticket with very nonsense reason like internet was not down from their end. The most amazing fact is To be continue in next tweet

@youbroadband Continution of my last tweet: You have policy if internet is down more than 8 hours from service provider's end then customer are avail for service credit To be continue in next tweet

@youbroadband Continution of my last tweet: Customer services team are highly unprofessional who told me on call we will share your feedback sir and then no one are responding to that feedbacks. To be continue in next tweet...

@youbroadband Very wrost services I am facing from You Broadband Surat. Any time they down the internet and due to that customer facing many troubles and problems. Especially me who is software engineer and working from Home. In march 2023 internet down almost 12 times. Continue

@youbroadband Very bad network today in Andheri East. Hope You are working on the same to restore.

@youbroadband its been 4 days since the network hasn’t been working and I tried calling many representatives and all of their phones are switched off or busy, and they don’t care about calling me back. I even placed an online complaint regarding this, but no response.

@youbroadband Whom to contact if ticket is not getting resolved ? I have already talked to customer care. Not sure but do you have process / person to handle escalation ? Where are these details mentioned on your website

@youbroadband I am really frusruted with your service. Need urgent resolution. In 6 months my connection lost 20 times

@youbroadband pathetic service I am facing 12 days failure from 22 days this month, i have a routine to call you broadband for the complaint and then i start my work with my mobile hotspot