You Broadband outages and service status in New Delhi, Delhi

Problems in the last 24 hours in New Delhi, Delhi

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karishma Nimavat (@web_mom_machine) reported 15 seconds ago

  @youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.

• 
  t j (@tj_psy_tense) reported 3 minutes ago

  @youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56

• 
  Om Patel (@Om09091) reported 5 minutes ago

  @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

• 
  Alex Daniel (@alex_daniel81) reported 7 minutes ago

  @youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.

• 
  Annama Pavan Kumar (@PavanAnnama) reported 7 minutes ago

  @youbroadband You not giving properly net of Wi-Fi Daily problem will be 24 hours not will be solve because of you how many days will be net problem created I am asking customer in centre point hotel. How many days I suffering how many days will be a problem solve of tell me

• 
  Vinay (@_Vinay_More1) reported 9 minutes ago

  @ViCustomerCare @youbroadband Made payment on 11 May. Salesman promised 1–2 day installation, mail said 7 days. Waited 2 weeks, called support 20+ times, technician 50+ times still no connection Filled refund form on 26 May, was told refund in 15 days as installation not done.

• 
  tushar (@wankhde_tushar) reported 10 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  anugir (@anugir94) reported 10 minutes ago

  @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

• 
  Dhaval (@krunal80885330) reported 13 minutes ago

  @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

• 
  ***.tweet (@pmstweet46) reported 15 minutes ago

  @youbroadband Are you going bankrupt? Are you stutting down the service? My internet has been down for 36+ hours. There is no response on your WhatsApp interactive complaint booking. None on web interface. What is one's recourse? Nobody answersthe phone either. #vi_sucks