You Broadband Outage Report in Richmond Town, Bangalore Urban, State of Karnataka

@youbroadband horrendous customer service. My 30 days ends today and in the morning my account was suspended. At 1029am payment was made for ₹1325 UPI Ref no 104910767469 same was sent to the accounts person at 1230pm. At 645pm I get a call saying no payment has been received

@youbroadband Is there any support available for residents in Kudlu road??

@youbroadband Internet connectivity issues and who are the best service providers as I am fed up with YOU broadband? Is there any alternative for residents of Kudlu Road??

@youbroadband is your customer service in operation? I have called 20 times and no reply from your team.

@youbroadband Customer service is gone silent for last 6 months. None of my queries answered and same case with others in my vicinity. We are thinking of moving to Act or Airtel in our apartment where there 30+ connections. Committe will initiate the process.

@youbroadband Is your customer working? I have been trying to reach for an issue last 6 months. It's pathetic response and no accountability. I regret renewing service..

@youbroadband no internet since Tuesday. The engineer keeps saying they are fixing it but nothing. Having issues every week since a month. At least 1-2 days a week my net is down. I think it’s time to change my ISP @ACTFibernet please contact me

@youbroadband You guys are the most unprofessional co. Your sales guy said 6mths + 2 free ( I got only one month) Also i paid 2000 for Giga Router, your sales guy keeps saying today tomorrow nothing happens. Raised multiple support cases Response is nil.

@priyankathiru @youbroadband Wow.... Thought I am the only victim. After yesterday's rain in Bangalore you broadband is down and no response from their end yet. On the other hand, @airtelindia is also down near HAL

@youbroadband internet is not working in BSK 3rd stage, near vodafone show room from last 2 days. how to file complaint.

@youbroadband internet not working in owners court layout east kasavanhalli Bangalore plz kindly check

@youbroadband hello, no Internet here for last 2 hours now. Complaint is already raised. Customer ID: 1584584

@youbroadband My Internet is down since afternoon. My Account # 1003870. Could someone take a look at it.

@subhs467 @youbroadband Bro raise a complaint with some govt authority private sector sucks in responses. No proper rules and guidelines they just sell as they which without support.

@malthnks @youbroadband Yeah in between the customer care had become slightly good when i was in Vadodara. But i guess thereafter again degraded.

I am sick of @VodafoneIN what disgusting service no 4G bandwidth!!! Sick of all @VodafoneIN services mobile and @youbroadband... I guess now u know why @VodafoneGroup plans to leave india!!

@youbroadband cares my foot!!! Have been complaining for 2 weeks... no resolution from customer care... you don’t care... at all... whole world able to call me but your so called back end team unable to reach me for 2 weeks!!! Disgusting..

@VodafoneIN disgusting service feom You Broadband... multiple complaints but in vain... @youbroadband back end team never calls and they close the ticket saying cannot connect with me...

Ever since #Vodafone bought #youbroadband, #YOUBroadband has been down also. So I moved out #Vodafonedown

@youbroadband you have worst customer care service and PR activities

Do not purchase Youbroadband internet plan.Its been 4 days that my internet is not working. Every single day i am calling to thair service center and they are saying will fix it in high priority. And when i ask reason. They not even telling me reason. #youbroadband #Vodafone

@youbroadband Continution of my previous tweet: When I requested for service credit the team closed ticket with very nonsense reason like internet was not down from their end. The most amazing fact is To be continue in next tweet

@youbroadband Continution of my last tweet: You have policy if internet is down more than 8 hours from service provider's end then customer are avail for service credit To be continue in next tweet

@youbroadband Continution of my last tweet: Customer services team are highly unprofessional who told me on call we will share your feedback sir and then no one are responding to that feedbacks. To be continue in next tweet...

@youbroadband Very wrost services I am facing from You Broadband Surat. Any time they down the internet and due to that customer facing many troubles and problems. Especially me who is software engineer and working from Home. In march 2023 internet down almost 12 times. Continue

@youbroadband Very bad network today in Andheri East. Hope You are working on the same to restore.

@youbroadband its been 4 days since the network hasn’t been working and I tried calling many representatives and all of their phones are switched off or busy, and they don’t care about calling me back. I even placed an online complaint regarding this, but no response.

@youbroadband Whom to contact if ticket is not getting resolved ? I have already talked to customer care. Not sure but do you have process / person to handle escalation ? Where are these details mentioned on your website

@youbroadband I am really frusruted with your service. Need urgent resolution. In 6 months my connection lost 20 times

@youbroadband pathetic service I am facing 12 days failure from 22 days this month, i have a routine to call you broadband for the complaint and then i start my work with my mobile hotspot