You Broadband Outage in Bagodara, Ahmadābād, State of Gujarāt

@youbroadband @VodafoneIN This is the worst customer care response I have experienced today. I have just asked for the service extension request for the days when your internet wasn’t working and when your speed was at 1-2 MBPS against 40 MBPS plan, but you guys aren’t listening.

@youbroadband are you guys solve any connectivity issue or just transfer call or assign a useless engineer to the application. I did a simple request for internet issue and from last 6 days all i do call your customer care and ask for update. Account number:- 1895344

@youbroadband Internet is not working from yesterday in Shyamal area of Ahmedabad, Gujarat and your customer care in not responding after holding line for 1.5 hours. Please solve asap as internet is very important in this lockdown period.

@DhyeyPradhan @youbroadband I hope you will get quick solution from them. As they have started their Customer Support back again. Contact on 91212 91212

@youbroadband powered by @VodafoneIN it’s been 4 days that my internet is not working and despite of several complaints and regular follow ups on your customer care number, none of your executive have come to resolve it. And also unable to contact your assigned executive.

@youbroadband it’s been 4 days that my internet is not working and despite of several complaints and regular follow ups on your customer care number, none of your executive have come to resolve it.

Hello @youbroadband your customer service is very worst because I have lost my internet connectivity in every 10 to 15 minutes. Already I have completion many times regarding that but still I am not getting any proper response from your customer care. @VodafoneIN @youbroadband

@youbroadband request ids 2019101430160, 2019101607655, 2019102510400, 2019102916226 & 2019110422967 these all has been raised from my side but without solution your Ahmedabad team marked as closed or cleared so pathetic team they are not technically sound at all please fix asap

@youbroadband very bad services first step starting and pathetic experience not recommended any one to use this product 😡😡😡

@youbroadband Shame On You. If You Can't Handke Nd Provide Good Service Then Shut Down Your Service. Custom Is King And Value Them. We Paid You For Service... So Solved Matter As Soon As Possible! Otherwise Give Us Refund Money So Can Grab New Internet Service Like @JioCare

@DoT_India @TRAI Since many days I am complaining and there is no solution yet from @youbroadband. @IndianPGPortal my grievance registration number is DOTEL/E/2019/25590

@youbroadband dear team, at my office last 5 days Net Connection not working, also your local team not getting proper answer, if u have no interest to provide services then plz remove yr connection and refund my money, Costumer I'd : 1834488

@youbroadband amazingly worst service in shyamal area. You guys are free for collect payment anytime but your support team is always busy. #youbradband_worst @VodafoneIN

@youbroadband Your account name is "You Broadband cares". But unfortunately that's the untruthful claim. Very pathetic connections, and poor client servicing. Highly disappointed

@youbroadband @VodafoneIN You r the worst operator ever I see in my life my broadband is not working from 3 days nobody here to help and no body is picking up the phone My I'd is you112 please help aur I will see you in consumer Court.

Worst service provided by You broadband @youbroadband @VodafoneIN . Payment done on 11 april. But still we are just waiting.

@VodafoneIN Called and registered complaint 27+ times but no reply. They call me everytime to wait for 4 working hours and doesn't contact me back. Pathetic service i have every experienced in my life @youbroadband @VodafoneIN

@youbroadband your sales employee kishan promised for 15 months unlimited data plan accordingly I paid by cheque..... After the cheque is cleared your manager also refused and said that your customer is at fault. Either give plan of 15 month unlimited or give me refund

@Ana_mika2 Go for jio fiber i am using @youbroadband and even right now i am facing alot of problem related to speed and consistency they wont even inform you about technical errors or maintenance shutdown poor support

@youbroadband basturd kind off service providers.

@youbroadband False claims.. pathetic service.. zero customer support

Lastly ...make sure that complaint is raised and resolved with a permanent solution (as the problem keeps coming up) immediately. otherwise I will waste no time in escalating the issue and switching over to other provider @youbroadband @JioCare

No response from service executives of @youbroadband

@youbroadband @consumerforum_ Broadband has been down for more than a day in Baner, Pune. Initiated a support req on mobile app, have been trying to contact the service reps. Has been the same case before COVID. Too irresponsible on your side to not even respond! Acc no - 1830814

@youbroadband I am fed up of you guys not looking into my internet issue for the last 7 days. Thank you for being the pathetic service provider ever. None of your representative are helpful including your senior authority. You have harassed me for the last 7 days.

@youbroadband I waiting for my new connection for long time and I had payed bill for one year and also called the customercare but no further update in it . Very disappointed with your process and service to the customers.

@youbroadband the service support is pathetic its almost 3 days my internet is down and no action taken even after multiple calls.

I want all of you to pay attention that please don't get @youbroadband internet at any cost because it's services when net is not working is pathetic and engineers are behaving roudly with the customer and I want reply from @youbroadband India to solve my problem. Thank you