ACT outages and service status in Srīnagar, Delhi
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Srīnagar, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 10, 4:46 PM GMT+5:30.
- Internet (67%)
- Wi-fi (33%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīnagar, Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Srīnagar, Delhi
The most recent ACT outage reports came from the following cities: New Delhi, Delhi, and East Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Wi-fi | 3 hours ago |
|
Delhi
|
Internet | 3 days ago |
|
East Delhi
|
Internet | 13 days ago |
|
New Delhi
|
Wi-fi | 19 days ago |
|
Delhi
|
Internet | 30 days ago |
|
Delhi
|
Internet | 30 days ago |
Nearby cities with recent reports
Community Discussion
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ACT Issues Reports Near Srīnagar, Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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Rajinder Kumar (@Rajinde80419037) reported from New Delhi, Delhi@ACTFibernet pls. Chks the our internet connection . Connection is not properly working . So, Request resolve the problem.. Raman Thakur Regd. Mobile no-7982414617. Naraina Vihar New Delhi.
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Shilpi basra (@Shilpibasra) reported from New Delhi, Delhi@ACTFibernet sorry but your customer care service is pathetic and very hopeless. I have been using your service from past one month and have been trying to contact through calls and email ... and no one is responding. Please connect IF YOU GUYS CARE ABOUT YOUR CUSTOMERS.
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SMR (@mrgenocode) reported from New Delhi, Delhi@ACTFibernet Internet services not working 110049 Delhi region. 🙄
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Shalinee G Chopra (@shalgc) reported from New Delhi, Delhi@ACTFibernet #outrage worst decision to switch over ….. terrible customer care #CustomerService #broadband @ACTBroadbandIn
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ALMAS KHAN (@almaskhanmohd) reported from New Delhi, Delhi@ACTFibernet No help in plan change and in Billing. Really disappointing service.
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Jitin Gupta (@JitinGu49918680) reported from New Delhi, Delhi@ACTFibernet No revert in DM , this is why I choose to post here only, Kindly help
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Rameez Abbas (@RameezAbbasAdv) reported from New Delhi, DelhiResolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet
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ABHIJEET DAS (@abhijeetdas23) reported from New Delhi, Delhi@ACTFibernet is the worst connection . They charge high rentals and give poor service . Since last 5 days my Wifi is not working.Frequent Disconnection happening No Action on it . When you call the customer care there are a bunch of Robots and rude people sitting there Pathetic
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IM Wadhwa (@imwadhwa) reported from New Delhi, Delhi@HathwayBrdband Not necessary. On being told by your people that they can't help neither with speed nor improving connectivity, I've happily shifted to @ACTFibernet for the last three months without even bothering for remaining period of my subscription. Thank you once again !
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Dr. Tarun Srivastava (@DrTarun278) reported from New Delhi, Delhi@desaikingis @279sanjeev @ACTFibernet I thought I was the only one but seeing so many people with the same problem shows that they are least bothered about their customers. #SHAMEonActFibernet
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Puneet kummar (@KummarPuneet) reported from New Delhi, Delhi@ACTFibernet net dropping issue, facing problem in office work, call to act team but no resolution so far.
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Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, Delhi@ACTFibernet Thanks for resolving the complaint after 3 days. But I personally think that company should resolve complaints without customers being forced to use social media platforms... hope I need not to use such ways in future for the complaints resolutions.🤞🏻
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Rahul (@rahulpoddar77) reported from New Delhi, Delhi@ACTFibernet consistency in services is becoming an issue, either the speed or link is down & today it's been down for 5 hrs with a fiber cut prob cited to me by CS. The BOT is bad, CS never has a update & they only raise SRs, local engg are never reachable.. Thinking of changing
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Riz G (@ritesh_to) reported from New Delhi, Delhi@ACTFibernet : network service is completely down. Not able to raise ticket also thru app. Can somebody call
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Jawahar Madan (@JawaharMadan2) reported from New Delhi, Delhi@ACTFibernet 3 connections at shops of Jawahar Madan 9811323239 at Raghubir Ngr Delhi malfunctioning for last 6 mts. No resolution to many complaints so far. Business losses happening. Consumer fed up with callous attitude of ACT. Request urgent action.
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Jitin Gupta (@JitinGu49918680) reported from New Delhi, Delhi@ACTFibernet I Contacted Your customer care and made payment for new connection of Rs 14146/- Now since then till now 29 Nov No response from Your Executive, They said not covered under permission so we will refund your payment but not yet refunded , is this the way ACT work.
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Rajinder Kumar (@Rajinde80419037) reported from New Delhi, Delhi@ACTFibernet please check the internet connection. Connection not working properly. So, please do the needful asap..thanks Raman Thakur m.no-9625781241/7982414617
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Chetan Mahajan (@ChetanM39385255) reported from New Delhi, Delhi@ACTFibernet Again I called up your customer care and they are forcing me to continue the connection and without my permission disconnection was closed horrible customer experience Do not go for Act fiber Guys
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Razi Zaheer (@razizaheer) reported from New Delhi, Delhi@ACTFibernet just got a call from your executive who explained to me that I have to pay double the amount for half the data as compared to new customers because *I have been your customer for several years now*. This has to be a first in Customer Loyalty Bonus ever. Just Amazed
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ABi Gill™ (@iAmABiGill) reported from New Delhi, Delhi@ACTFibernet you guys got the Worst customer service and follow up ever.. You're Amazing on billing, never miss it by a minute but when it comes to Service, you go missing. Waiting on your revert. - Unhappy Customer
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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jayashree lakshmanan (@JLakshmanan) reported@ACTFibernet @ACTFibernet no response to my complaint. Rectify the problem at the earliest. ACT app is also unresponsive. Not loading. 9445125725
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Lak (@LakshmanSamala) reported@ACTFibernet Your associate said net was never disconnected for more than 24 hours.. Airtel and Jio has extended a month near my home.. may be i will switch too
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S S Chandran (@SSChandran82) reported@ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.
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sreekanth_charan (@sreekanth0510) reported@ACTFibernet Are you guys thinking i am fool or what, the issue not resolved and now the new ETR is 9PM today so again i have to wait another 24 hrs. I am raising a complaint against you in consumer forum
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue
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prasant sharma (@prashantvats_px) reported@ACTFibernet The ETR was initially set for 10 AM today, but the ticket has not yet been assigned. Now ETR is revised to 9 PM. Request u to take immediate action, rather than advising patience. If resolution is not feasible, would appreciate the termination & refund of the associated charges.
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veerana gowda (@veeransg5) reported@ACTFibernet after few months i am facing this issue again, how am i suppose to tolerate this????
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S (@HiShibamSarkar) reported@ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service