ACT outages and service status in Srīnagar, Delhi
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- ACT generated 0 outage signals in the last 24 hours around Srīnagar, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīnagar, Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Srīnagar, Delhi
The most recent ACT outage reports came from the following cities: Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 11 days ago |
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Internet | 22 days ago |
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Internet | 1 month ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
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Total Blackout | 1 month ago |
Community Discussion
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ACT Issues Reports Near Srīnagar, Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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O P SINGH (@opsingh1972) reported from New Delhi, Delhi@ACTFibernet internet is down in Mahavir Enclave Part-3 ND-59, kindly take action and activate immediately.
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SMR (@mrgenocode) reported from New Delhi, Delhi@ACTFibernet Internet services not working 110049 Delhi region. 🙄
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Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, Delhi@ACTFibernet Thanks for resolving the complaint after 3 days. But I personally think that company should resolve complaints without customers being forced to use social media platforms... hope I need not to use such ways in future for the complaints resolutions.🤞🏻
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Sunaina Suneja (@SunainaS) reported from New Delhi, Delhi@ACTFibernet pl remove yr router from my premises. your dis-service is untenable.
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Siddharth (@siddharth_bmw) reported from New Delhi, Delhi@ACTFibernet I am very disappointed with the customer service and delay in installation of my 150 mbps plan that has not taken place even after 24 hours of payment. I have to follow up repeatedly for this and NO concrete information/assurance given.
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Amit Govil (@_AmitGovil) reported from New Delhi, Delhi@ACTFibernet Is there a major problem in your app today, not recognising my registered mobile number to log in app, more than 50 caller waiting time at call helpline
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Foodie 😋 (@FoodieKismat_) reported from New Delhi, Delhi@ACTFibernet I want to Discontinue the Service... Please help
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Sandeep Gupta (@Sandeepgupta75) reported from New Delhi, Delhi@ACTFibernet the most pathetic customer service as you keep on dialling there no you will never get through them.and if you get through them you will not be able to speak. PatheticCustomer Care
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Shantanu Agarwal (@shantanua86) reported from New Delhi, Delhi@ACTFibernet @ACTFibernetHYD @ActfiberC Hi Team ACT, This is regards to the new connection for that I paid on 24th Aug 2021, where still no Broadband connection installed at my place, I am keep chasing. Registered Mobile No. 9911125588 Service Ticket No. :SR11061511278793
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Delhi ‘O’ Delhi (@DelhiODelhi1) reported from New Delhi, Delhi@ACTFibernet No signal, mostly poor signal internet doesn’t work.Loose wirings in the service lanes warped with electricity and telepone poles of mtnl. Lose wiring in the lanes to be removed. people paying every month but bad service.
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Karan Purewall (@karan_purewall) reported from New Delhi, Delhi@ACTFibernet with every passing day your IVR support is getting lamer. Gave request for disconnection of an extra connection 15 Days ago. Bill generated again. Can't even even speak to CC.
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Riz G (@ritesh_to) reported from New Delhi, Delhi@ACTFibernet : network service is completely down. Not able to raise ticket also thru app. Can somebody call
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srobona choudhury (@_srobona) reported from New Delhi, Delhi@ACTFibernet please fix internet issues even at these odd hours. I live internet locality of Kalkaji, Delhi, not getting internet for the past 3 hours.
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Dr. Tarun Srivastava (@DrTarun278) reported from New Delhi, DelhiThe payment for upgrading was taken on 27th Dec 2021 (₹13528.23) and it will be almost a month and the issue still hasn’t resolved. Your guys made us buy a router for ₹10000 claiming that the current router will not support 1 GBps speed. @ACTFibernet
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Ajay Jasra (@Jasra_G) reported from New Delhi, Delhi. @ACTFibernet no internet since afternoon in Saket New Delhi. The following is your last update: Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 2/2(MM/DD) 19:30 to 21:00. Sorry for the inconvenience. SR11064047266404
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Mahipal Singh Rawat (@MahipalPrithvi) reported from New Delhi, Delhi@ACTFibernet Regret to say that almost 20 hrs gone my internet connection is not working..My complaint no. is SR11066287198554. 🤔
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abhishek pal (@abhipal0491) reported from New Delhi, Delhi@ACTFibernet My Internet connection is down for more than 24 hours I have already raised complaint(SR11050654962942 ) , but still no resolution , I have called customer service more than 5-6 time but they all are saying they are checking, this is how u work !frustrated
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Sandeep जांगड़ा (@_TheJangra) reported from New Delhi, Delhi@ACTFibernet It is written on your website that you will get 3300 GB data for the month but your customer care says that since March our company has started giving unlimited data. Because of this I am getting very confused. Please clear my confusion.
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#SahkarSeSamriddhi | Faizan Patel (@faizanpatel) reported from New Delhi, Delhi@ACTFibernet Guys the net is terribly slow today
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Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, Delhi@ACTFibernet Today it's a 3rd day & the complaint is not resolved yet Internet is still down.. seriously pathetic service (for sure you will be losing customers)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dhahirasm (@dhahirasm) reported@ACTFibernet And tell me about the date of unused .. it's easy to provide a local technical support number
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet At the earliest is the same response I've been receiving since May 29. The outage started on May 28,Why are customers being given inaccurate updates?Please stop sending generic responses and provide a truthful status big liars you are
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yashwant singh (@YashSsm) reported@ACTFibernet @TRAI , I have filed a complaint against Actfibernet I am also not seeing any progress on this docket number #9413046.
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Thamizhan (@ImThamizha) reported@ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??
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Raghava (@Gokusux) reported@ACTFibernet Have important calls today and the service is down, raised a ticket and they said it will get resolved by tomorrow morning. So, i just have to take a leave cause of your delayed service? Pathetic experience! Ticket : SR10280508822924
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Abhilash Pillai (@AbhilashRPillai) reported@ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService
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Sreenivaasan (@sreeni08g) reported@ACTFibernet Given connection request 3 days, Yet the installation is not done. Can you please help on this?
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Valar Morghulis (@Engineer_Libran) reportedDear @ACTFibernet @ACTFibernetHYD Your team has been unable to install Wifi for the past 4-5days. When we call a technician, they don't receive calls. Is this how you serve your customers even after paying in advance? Work order: WO101804576428 Such a distressed slow Service 👎🏻
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सुरेंदर रियाड 🆇 (@suRenDarRiad) reported@ACTFibernet I want to shift my WiFi, but I am being asked to pay ₹707. The new location is not far; I am just moving it across the road. Airtel Fiber is offering me the same thing for free. I don't want your WiFi anymore. Please come and take your device back. I can get a new @airtelindia connection for ₹1500 for 3 months. Very disappointed with this service.
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet What is the update on the issue? Are you guys even planning to resolve this?