ACT Outage Report in Srīnagar, North West Delhi, National Capital Territory of Delhi
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīnagar, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Live Outage Map Near Srīnagar, North West Delhi, National Capital Territory of Delhi
The most recent ACT outage reports came from the following cities: Noida, Delhi and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Internet | |
| Delhi |
Wi-fi | |
| New Delhi |
Wi-fi | |
| Delhi |
Internet | |
| Delhi |
Total Blackout | |
| Delhi |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Srīnagar, National Capital Territory of Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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Aojesh Shrivastava 🇮🇳 #iQOOZ7Series
(@Aojeshhh) reported
from
Delhi, National Capital Territory of Delhi
Dear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!
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Chetan Mahajan
(@ChetanM39385255) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Again I called up your customer care and they are forcing me to continue the connection and without my permission disconnection was closed horrible customer experience Do not go for Act fiber Guys
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Steffin Painel
(@PainelSteffin) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet What is your resolution time
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Steffin Painel
(@PainelSteffin) reported
from
New Delhi, National Capital Territory of Delhi
@excitel_rocks - its been 24 hrs and nobody has contacted me yet for the no connectivity issue. Pathetic service. I will switch to @ACTFibernet if the issue is not resolved Ticket number - 11307839
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Savar Suri
(@SavarSuri) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Dear Team - internet not working since morning. Shared complaint number with you via direct message. Your engineer came and went without giving any resolution.
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Sreoshi Sinha🇮🇳
(@sreoshisinha) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet you guys are infinitely worthless...no accountability for your service at all....
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Rameez Abbas
(@RameezAbbasAdv) reported
from
New Delhi, National Capital Territory of Delhi
Resolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet
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Mahipal Singh Rawat
(@MahipalPrithvi) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet my Complaint no SR11066499433964. Regret to say that every month we are facing this type of problem and your Team takes almost 1 day for solving this problem. 🤔😞
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Delhi ‘O’ Delhi
(@DelhiODelhi1) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet No signal, mostly poor signal internet doesn’t work.Loose wirings in the service lanes warped with electricity and telepone poles of mtnl. Lose wiring in the lanes to be removed. people paying every month but bad service.
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Umesh Meena
(@UmeshMe68644751) reported
from
New Delhi, National Capital Territory of Delhi
Internet is not working from 4 am.. please help solve this problem @ACTFibernet
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Mahipal Singh Rawat
(@MahipalPrithvi) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Regret to say that almost 20 hrs gone my internet connection is not working..My complaint no. is SR11066287198554. 🤔
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मंशा
(@mansha236) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet internet services not working at DDA FLATS KALKAJI NEW DELHI
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SMR
(@mrgenocode) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Internet services not working 110049 Delhi region. 🙄
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Shalinee G Chopra
(@shalgc) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet #outrage worst decision to switch over ….. terrible customer care #CustomerService #broadband @ACTBroadbandIn
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Vinit Taneja
(@vinit_taneja) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Yes. I would look forward to that. I have been your customer for 5 years and, EVERY SINGLE RENEWAL, I have to message, call up, make noises & I am given that credit with a promise that, next time onward, it will be done automatically and you don't have to remind us. But no change
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Vinit Taneja
(@vinit_taneja) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet u have installed 2 connections at my home and your junction box for which ur supposed to give me power credit of Rs 100/mth. This is NEVER given w/o my raising th issue. Pl get ur cust service hd 2 talk 2 me if u wish 2 keep enjoying my clientele. 110000058310 a/c no
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ALMAS KHAN
(@almaskhanmohd) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet company please understand from the 14 days I have been asking for help. I have also demanded a solution to my problem. My due date of bill bounced because of zero help from your team. I am calling executive and & act officials but nothing is happening. Liability is
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ALMAS KHAN
(@almaskhanmohd) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet No help in plan change and in Billing. Really disappointing service.
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Satyam Pandey
(@im_satyampandey) reported
from
New Delhi, National Capital Territory of Delhi
No response worst support by @ACTFibernet
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Karan Grover
(@grover0786) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Again you missed to call me That's the pathetic thing about @ACTFibernet Your internet is better than your customer service I am sure you know that Pls arrange a call from the billing team
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jinendra Kothari
(@Jinukothari2) reported
@ACTFibernet Hi need to talk a customer care ASAP. Unable to reach via the customer care number.
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radha krishna
(@Hard_One03) reported
@ACTFibernet @ACTFibernet What’s lacking is accountability and proper support. Please take full responsibility and deliver the quality service customers are promised and paying for.
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radha krishna
(@Hard_One03) reported
@ACTFibernet @ACTFibernet Earlier, issues were resolved within minutes after a call—now there’s no way to even speak to a support executive.I’ve contacted customer service multiple times and only received repeated apologies. “Sorry” isn’t a solution.
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radha krishna
(@Hard_One03) reported
@ACTFibernet Hi @ACTFibernet, I’ve waited for several days with no resolution, and the inconvenience has caused significant loss to my work. It’s disappointing that a leading ISP struggles to handle technical issues promptly.
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Neethivel
(@nneethivel1) reported
@ACTFibernet it has been 5 days without internet, service provider not even responding. Your product is good but the customer service the worst. I will change to other providers in couple of month bye. My ticket SR10876153218464. Resolve it quickly as possible @jagograhakjago
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Jyoti Nitcherla
(@jyoti_nitcherla) reported
@ACTFibernet I raised a request on 30-Jun-2025 to upgrade my plan from Smart Max 799 Monthly plan to Smart Mesh 6 Months plan and I also made a payment on same day. But i do not see any progress in this regard. Also app doesn’t show the service request for tracking.
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Ahmed Shareef Md
(@iamahmedshareef) reported
@ACTFibernet I hold 2 accounts. At first I have decided to disconnect 1 account and called your call center informed about that. But later decided to not to disconnect the account and called to cancel the request and your rep told he has cancelled the deactivation request.
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Arvind Reddy
(@Areddy207) reported
@ACTFibernet Even your customer service call centre is wrost…you can’t even answer what is the problem in our area & more over you guys are hanging up the call 🤬😡
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Arvind Reddy
(@Areddy207) reported
Wrost service provider @ACTFibernetHYD @ACTFibernet when you guys can’t solve an issue within 36hours….
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radha krishna
(@Hard_One03) reported
@ACTFibernet It’s unfair to charge customers for a service that doesn’t work as promised. Authorities must act against such ISPs that prioritize profits over service quality. #ConsumerRights #ACTFibernet