ACT outages and service status in Srīnagar, Delhi
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Srīnagar, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 4, 6:15 AM GMT+5:30.
- Internet (57%)
- Total Blackout (29%)
- Wi-fi (14%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīnagar, Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at ACT
ACT is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Srīnagar, Delhi
The most recent ACT outage reports came from the following cities: Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 4 days ago |
|
Delhi
|
Total Blackout | 8 days ago |
|
New Delhi
|
Internet | 9 days ago |
|
Delhi
|
Total Blackout | 10 days ago |
|
Delhi
|
Internet | 13 days ago |
|
Delhi
|
Internet | 22 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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ACT Issues Reports Near Srīnagar, Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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Vinod Sobti (@SobtiVinod) reported from New Delhi, Delhi@ACTFibernet The issue is still pending and in fact you guys are still pending it on purpose as I’ve received a message stating the refund would be initiated within 10-15 days.
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Akshat Jain (@akshat10jain) reported from New Delhi, Delhi@ACTFibernet Yes. . . the issue is resolved now. The power adapter of the modem was faulty and now has been replaced.
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Harish Tiwari 🇮🇳 (@TheHarishTiwari) reported from New Delhi, Delhi@ACTFibernet my ACT Fibernet is without internet within 02 days of installation, unable to reach customer support. Raise ticket through app, which seems to be for no use. Is anyone there who can resolve this.
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Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi@ACTFibernet @bada_paww @ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......
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Riz G (@ritesh_to) reported from New Delhi, Delhi@ACTFibernet : network service is completely down. Not able to raise ticket also thru app. Can somebody call
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Rishabh Palia (@PaliaRishabh) reported from New Delhi, Delhi@ACTFibernet complaint Id is SR11060418026252 i have complained yesterday but nobody has solved my problem as my net is not working from yesterday and I can't able to work.
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Rajinder Kumar (@Rajinde80419037) reported from New Delhi, Delhi@ACTFibernet If possible to customer service person (atleast 24*7 working) Contact number at North region..
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Shalinee G Chopra (@shalgc) reported from New Delhi, Delhi@ACTFibernet #outrage worst decision to switch over ….. terrible customer care #CustomerService #broadband @ACTBroadbandIn
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Rahul (@rahulpoddar77) reported from New Delhi, Delhi@ACTFibernet consistency in services is becoming an issue, either the speed or link is down & today it's been down for 5 hrs with a fiber cut prob cited to me by CS. The BOT is bad, CS never has a update & they only raise SRs, local engg are never reachable.. Thinking of changing
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Viresh Johri (@vir_johri) reported from New Delhi, Delhi@ACTFibernet my Ticket no. Is SR11058175844812. My net is not working since yesterday 5 pm. No response till now. Even after follow up over mail. Pathatic after sales service.
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Abhay Pratap (@AbhayPr52873702) reported from New Delhi, DelhiNO action is taken by ACT fibernet till now two persons that work with ACT are procrastinating the connection neither i am getting any solution from this worst experience @ACTFibernet #Nosolution
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Jahnab Bharadwaj (@JahnabBharadwa5) reported from New Delhi, Delhi@ACTFibernet: more than 3 tickets last month and today similar problem happened. I have an urgent client meeting by 12:00 AM and now Internet connection is not working. How to trust the service if it fails before such emergency. CN: SR11064337682294
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Rameez Abbas (@RameezAbbasAdv) reported from New Delhi, DelhiResolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet
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Steffin Painel (@PainelSteffin) reported from New Delhi, Delhi@excitel_rocks - its been 24 hrs and nobody has contacted me yet for the no connectivity issue. Pathetic service. I will switch to @ACTFibernet if the issue is not resolved Ticket number - 11307839
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Karan Purewall (@karan_purewall) reported from New Delhi, Delhi@ACTFibernet with every passing day your IVR support is getting lamer. Gave request for disconnection of an extra connection 15 Days ago. Bill generated again. Can't even even speak to CC.
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Karan Grover (@grover0786) reported from New Delhi, Delhi@ACTFibernet My broadband service 3 months billing was supposed to be changed last time also they adjusted and said next time they will correct it it's still the same Please call me or fix it
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Xhaka (@PoisonMeNow) reported from New Delhi, Delhi@ACTFibernet A service request is already raised ... SR11061143974812 .. Still I am seeing no action been taken and its almost 15 hours now .. Damn!!
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Rahul (@SubtleRahul) reported from New Delhi, Delhi@ACTFibernet : Your internet isn't working and customer support numbers aren't dialing. Can somone connect with me urgently.
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Dr. Tarun Srivastava (@DrTarun278) reported from New Delhi, Delhi@desaikingis @279sanjeev @ACTFibernet I thought I was the only one but seeing so many people with the same problem shows that they are least bothered about their customers. #SHAMEonActFibernet
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Xhaka (@PoisonMeNow) reported from New Delhi, Delhi2 times this month that this has happened. There is internet outage for 24hrs+ and i want compensation for the same. When you can remind me of payment due date, then definitely you can compensate for the same as well. @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Swarnim (@QuantumStackkk) reported@ACTFibernet It’s been months since I first raised this issue, and I’ve rarely seen such irresponsible customer support. I’m back after 2 months asking for the same help again what exactly am I supposed to expect from you at this point?
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Mridul Nathani (@NathaniMridul) reported@ACTFibernetHYD @ACTFibernet Been 2 days since requested new connection, installation guy is simply stalling my request. No answer from your customer support and no answer from your service guy. Is this how you claim to be number 1 in Hyderabad ???
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Avinash jha (@Er_Avinashjha) reportedHi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.
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Ajay Verma (@vajay09101988) reported@ACTFibernet Hello, I am waiting for the solution as it has stopped my productivity and required a fast solution.
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Ajay Verma (@vajay09101988) reported@ACTFibernet ,@ACTFibernetHYD I need a solution to this as your tech team said if I am upgrading to 100 mbs with dual band router I will get connectivity but still I am having the same issues, take your router back I am not going to pay the bill.
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Received a response after all the follow-ups — a disconnection request ticket (SR10280105246023) has now been raised. Waiting for actual action and closure. Hoping this doesn’t get delayed like the support earlier.
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Adithi (@adeatii) reported@ACTFibernet It’s been a whole another day since my tweet and there has been no resolution. I have been getting messages of delay since last night. This is unacceptable @ACTFibernet
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Rohit (@rohitys17) reported@ACTFibernet It's been a week I have raised a SR for relocation and the issue is still not fixed , please confirm if it will be fixed today or not
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Rasmi dash (@Rasmirdash) reported@ACTFibernet I have raised multiple complaints over the past few weeks with zero progress. Providing a refurbished router has not resolved the underlying issue. I need an actual service intervention, not more scripted follow-up calls without action.
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Pradeep Kumar Sahu (@Pradeep64662977) reported@ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.