ACT outages and service status in Srīnagar, Delhi
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Srīnagar, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (67%)
- Total Blackout (33%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīnagar, Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Srīnagar, Delhi
The most recent ACT outage reports came from the following cities: New Delhi, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 10 days ago |
|
Delhi
|
Internet | 19 days ago |
|
Delhi
|
Total Blackout | 24 days ago |
|
New Delhi
|
Internet | 25 days ago |
|
Delhi
|
Total Blackout | 26 days ago |
|
Delhi
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Srīnagar, Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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pragyat kulshreshtha (@impragyat) reported from New Delhi, Delhi@ACTFibernet I think you guys didn't understand the seriousness of Work from home. It's already been affected for 2 days and still no resolution for no Internet connectivity, Pathetic service. @jagograhakjago
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Tarun Pramanick (@tarunpramanick) reported from New Delhi, Delhi@ACTFibernet I am waiting for a resolution for my complaint for Internet not working for 2 days now Ticket# SR11054274539652.There is no support and it is second day today without internet connection. It has become a weekly affair with your team taking 48 hours no closure
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Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi@ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......
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Ashish Joshi (@ashish123456789) reported from New Delhi, Delhi@ACTFibernet Nothing Happened despite you assuring that you are takinng up on Priority. Is ACT closing down operations . Can you pls act & resolve my down internet connection Today . Local Service person is not supporting as he says I am on Leave .. Is ACT is also on Leave or shutting Down
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Sanil (@SanilNair77) reported from New Delhi, Delhi@ACTFibernet iam unable to register my request for shifting my internet connection.Can u help?
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Dr. Tarun Srivastava (@DrTarun278) reported from New Delhi, Delhi@desaikingis @279sanjeev @ACTFibernet I thought I was the only one but seeing so many people with the same problem shows that they are least bothered about their customers. #SHAMEonActFibernet
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Umesh Meena (@UmeshMe68644751) reported from New Delhi, DelhiInternet is not working from 4 am.. please help solve this problem @ACTFibernet
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Aojesh Shrivastava 🇮🇳 #iQOOZ7Series (@Aojeshhh) reported from Delhi, DelhiDear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!
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Xhaka (@PoisonMeNow) reported from New Delhi, Delhi@ACTFibernet Called customer care and spoke. He mentioned that in next 4 hours the issue to be quickly resolved. Also, no call back received. Its me who's calling bcz urgency is at my end. Please do the needful.
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Abhay Pratap (@AbhayPr52873702) reported from New Delhi, DelhiNO action is taken by ACT fibernet till now two persons that work with ACT are procrastinating the connection neither i am getting any solution from this worst experience @ACTFibernet #Nosolution
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Viresh Johri (@vir_johri) reported from New Delhi, Delhi@ACTFibernet my Ticket no. Is SR11058175844812. My net is not working since yesterday 5 pm. No response till now. Even after follow up over mail. Pathatic after sales service.
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Karan Grover (@grover0786) reported from New Delhi, Delhi@ACTFibernet My broadband service 3 months billing was supposed to be changed last time also they adjusted and said next time they will correct it it's still the same Please call me or fix it
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ABi Gill™ (@iAmABiGill) reported from New Delhi, Delhi@ACTFibernet you guys got the Worst customer service and follow up ever.. You're Amazing on billing, never miss it by a minute but when it comes to Service, you go missing. Waiting on your revert. - Unhappy Customer
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Razi Zaheer (@razizaheer) reported from New Delhi, Delhi@ACTFibernet just got a call from your executive who explained to me that I have to pay double the amount for half the data as compared to new customers because *I have been your customer for several years now*. This has to be a first in Customer Loyalty Bonus ever. Just Amazed
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Sunaina Suneja (@SunainaS) reported from New Delhi, Delhi@ACTFibernet pl remove yr router from my premises. your dis-service is untenable.
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Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi@bada_paww @ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......
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Jawahar Madan (@JawaharMadan2) reported from New Delhi, Delhi@ACTFibernet 3 connections at shops of Jawahar Madan 9811323239 at Raghubir Ngr Delhi malfunctioning for last 6 Month. No resolution to many complaints so far. Business losses happening. Consumer fed up with callous attitude of ACT. Request urgent action.
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Xhaka (@PoisonMeNow) reported from New Delhi, Delhi2 times this month that this has happened. There is internet outage for 24hrs+ and i want compensation for the same. When you can remind me of payment due date, then definitely you can compensate for the same as well. @ACTFibernet
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Siddharth (@siddharth_bmw) reported from New Delhi, Delhi@ACTFibernet I am very disappointed with the customer service and delay in installation of my 150 mbps plan that has not taken place even after 24 hours of payment. I have to follow up repeatedly for this and NO concrete information/assurance given.
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Akshat Jain (@akshat10jain) reported from New Delhi, Delhi@ACTFibernet neither internet not your customer chat support is working. Please provide a fast resolution. Also please provide customer care number
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Tamil Punch Dialogue (@cinemaa_Tamil) reported@ACTFibernet They created new ticket for port issue... SR10380287209032 Please resolve at the earliest
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rajusekh (@U1Raju) reported@ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336 - Since day 1 of installation, I keep raising tickets that doesn’t give me a permanent resolution yet. Extremely disappointing to see there has been no callback/ proper customer care assistance being provided yet. (2/2)
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Santosh Kumar (@santoshone544) reported@ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??
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vikram choudhary (@jat_vikram47) reported“@ACTFibernet Internet has been down for hours now! Same issue again and again. Please fix this ASAP and improve your service. 😑” @ACTFibernet
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Anirudh (@IamRamAnirudh) reported@ACTFibernet The support person checked and confirmed yesterday that the device needs to be replaced and he will replace it by this morning but till now no response. It's 24 hours without internet!! Why need more than 24 hours to resolve the issue when you already know how to fix the problem
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Sukumar (@sukumards) reported@ACTFibernet I would again raise another issue, I booked new connection via mobile no. 9972204292, based on the ACT area incharge who told new line has need added to my apartment block, who promised me to do the connection by 15th May. I paid 6month advance on 13th May. Till now no response.
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Venkata Ranganathan (@Vangvenkat) reportedFor a new connection. Is this a customer fault or problem? Get this sorted and provide me a new mesh router for the plan i had paid for @ACTFibernet
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Master Muskan (@MasterMuskan22) reported@chintanpuggalok @airtelindia @ACTFibernet +++++ facing the same issue since a month
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Chandrashekar Kumar (@deepashekar1997) reported@ACTFibernet Can someone please pick up the phone and call the customer to begin the process of fixing the internet?
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Narendar (@killuanaren) reported@ACTFibernet almost 24 hrs since i opened the ticket, no one has responded yet, contacted the act representative still no response. Hopefully you won't extend the time mentioned on the ticket and be a pathetic service