ACT Outage Report in Srīnagar, North West Delhi, National Capital Territory of Delhi
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīnagar, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Srīnagar, North West Delhi, National Capital Territory of Delhi
The most recent ACT outage reports came from the following cities: New Delhi and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Total Blackout | |
| New Delhi |
Wi-fi | |
| Delhi |
Internet | |
| New Delhi |
Internet | |
| New Delhi |
Internet | |
| Delhi |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Srīnagar, National Capital Territory of Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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Rishabh Sethi
(@sethirishabh23) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet my a/c 110394383080 applied for a new connection on 7 may and sales executive quoted installation within 3 days of paymnt ₹5303 for 6 mnths & till today 18 may (12th day) Installation still not done. Very poor service and cheating. No response even from nodal offcr
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Rishabh Sethi
(@sethirishabh23) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet a/c 110394383080 applied and paid 5303 on 7may and salesperson quoted installation within 3 days but today is 10th day no installation deapite several complaints at cust care and sales person. Very poor service and highly disappointed
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Ankit Chowdhury
(@AnkitChowdhur10) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I don't have any connectivity since yesterday morning and I was told that it will be restored by 8 p.m but it's been more than 24 hours and it's still not working and your customer care is really pathetic. I've been trying to call them since morning with no avail.
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Kumar Gautam
(@kg86) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet due to a link switch losing connectivity (as diagnosed by ACT app), multiple users in our society are facing connectivity outage. Please resolve as WFH and online classes for kids severely effected. Ticket Number : SR11038600809442
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Amit Kumar Kodwani
(@KodwaniKumar) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Team, I am facing alot of issues with my connection while working from home. It says IP configuration failed on both mobile and laptop. Please contact - +91-9818999852, +91-8700285369
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varun uppal
(@varunuppal28) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet hi team, I am having a terrible experience with a complaint raised 3 days. The wifi is down and nobody has been responding to us. Let me i can provide the SR number etc.
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Vinay kharbanda
(@Vinaykharbanda2) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet it's been around 36 hours that the link in Paschim Vihar B2 Block is down.. there is no internet... I have also raised a complaint that has not been resolved yet..SR11039734171352... Please look into the matter ASAP.
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your well wisher
(@CANTDIGESTME) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet plz check why my net is not working from yesterday already reported on your portal 9718818181
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Ubed Rajput
(@UbedRajput) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet It's already been a month since my money got stuck. Refund, else i will file a complaint.
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Tarun Pramanick
(@tarunpramanick) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet My ACT internet A/C 110317892971 has been off Friday late evening. Ticket no:SR11040172214412 I would need to re think if I need to continue with your services as this as the third consecutive month the net get down for few days and your team just doesn't support.
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Abhishek Sharma
(@AbhiFour) reported
from
New Delhi, National Capital Territory of Delhi
Dear @ACTFibernet I'm unable to register complaint on your app
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your well wisher
(@CANTDIGESTME) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet .... My net is not working 97181818181
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Ashwani Upadhyay
(@Ashwanipdh7) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I'm recently became your customer just one week back....& I reliased that I did a big mistake. Pathetic customer service.
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Karan Sachdeva
(@KSachdva) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Is there any other way through which I can raise my problem. I have raised it on the app, mailed you, messaged you and you don’t seem to bother. Just fix the problem or take that shitty router and refund my money. Enough is enough! @aajtak @ndtv @indiatvnews
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varun uppal
(@varunuppal28) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Pathetic customer service.
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Vinay kharbanda
(@Vinaykharbanda2) reported
from
New Delhi, National Capital Territory of Delhi
@consumersindia @jagograhakjago @rsprasad @TRAI please suggest how should file a case against @ACTFibernet as they have failed to give me services they promised against the payment i have already made..my internet is down for 4 days now and they are not able to resolve it
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Sourabh Rana
(@kmadhav) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet #ACTFibernetSucks because Internet doesn't work
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Ashwani Upadhyay
(@Ashwanipdh7) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet hi guys I need your help my wifi not working since 2 days now complaint not resolved yet nobody come to fix it...below is the details. M. No.9711705649 Your ACT Fibernet Request SR11039915993192 is expected to be resolved by 5/18/2020 07:00:00 PM (MM/DD/YYYY)
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Vinay kharbanda
(@Vinaykharbanda2) reported
from
New Delhi, National Capital Territory of Delhi
It's been almost 4 complete days now and till not my problem has not been resolved.. also it seems @ACTFibernet has blocked my number and is not even giving an update on the problem...i am going to file a case against them now in consumer forum @jagograhakjago.. please suggest
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im_jk
(@jeetkar2012) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I have fighting with u resolved query from act since a long time, your Css really sucks man.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jatin Arora
(@Jatinarora_08) reported
@ACTFibernet Your customer care executives disconnect the call after putting the call on hold. Today this incidence happened 5times. Don't say we regret just provide solution. Regression is your habit. Does ACT is ready to pay my losses ?
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Chandra Sai
(@Chandra3148) reported
I have issue with Wi-Fi network since afternoon no one is responding @ACTFibernet is this how you do service???
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Jatin Arora
(@Jatinarora_08) reported
@ACTFibernet Its been more than 8hours there is no internet access and no engineer has visited the location to resolve the issue. The complaint was raised 17hours before Current: SR11064335514703 The company CEO also don't reply to the mail's so what can we expect from their engineers.
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Sudir
(@SudhirK93006843) reported
@ACTFibernet net is not working
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NARESH BATRA
(@NARESHBATRA1963) reported
@ACTFibernet same old pathetic service , got reinstalled act but the service is so poor speed less than 10mbps whereas plan taken for 150mbs despite several reminder bill still not recd ..
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Manu Kalathil
(@ManuKalathil) reported
@ACTFibernet do you have any nodal officers or appellate authority who would respond to complaints in Banglore? I’ve been waiting for days, for a response regarding a billing issue.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 118th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Mukeshkumarkorrapati
(@mukeshkorrapati) reported
@ACTFibernet If you can't solve issue permanently, Please remove your connection from our area and don't give false assure for 24/7 connection to customers. Worst experience.
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Abdul R Ansari
(@tis_n_dat_abdul) reported
@ACTFibernet I have disconnected your Fibernet due to pathetic service. Now, why am I harassed with automated marketing calls for re-activation? I don’t need it. I’m super happy with @tataplayfiber
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Anbazhagan
(@anbu30e) reported
@ACTFibernet Yes it is resolved with more than 2 days as resolution time. As a customer, I could not afford this delay as I am doing WFH and its affected badly my work.