ACT Outage Report in Srīnagar, North West Delhi, National Capital Territory of Delhi
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīnagar, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Srīnagar, National Capital Territory of Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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Sandeep Gupta
(@Sandeepgupta75) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet In a month ACT services are down at least 3 to 4 times when they are charging a huge amount of subscription charges every month. Pathetic Service....
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Amlan
(@iamamlan) reported
from
New Delhi, National Capital Territory of Delhi
Hey @ACTFibernet, servers down in entire South Delhi? Friends from three localities have confirmed DownTime, but your customer care says that all’s good. What’s happening?
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Rahul Vatsa
(@RahulVats004) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet currently neither my broadband is working nor ACT APP is responding to log a service request. Can you raisr an SR fo me and resolve issue ASAP
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Akshay Bhalla
(@Bhallanator) reported
from
New Delhi, National Capital Territory of Delhi
@shubham14297 @ACTFibernet App only works on their network. Defeats the purpose lol
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Jatinder Bhatia
(@JatinderBh) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Hey lousy @ACTFibernet just got message that my complaint ref SR11047029338066 has been addressed but no intimation received about resolution. To add insult to injury, u want feedback? Don't be so reckless with ur users as we have alternatives available now
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Akhil Kumar
(@Akhil1490) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet no internet connectivity for over 24 hours now in Panchsheel Vihar, South Delhi. No action on registered complaint. Please fix ASAP or provide expected time of resolution.
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Jatinder Bhatia
(@JatinderBh) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Are you solving a murder mystery or redressing a complaint which was raised 15 days ago? It is a simple case of wrong invoicing
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Akshay Bhalla
(@Bhallanator) reported
from
New Delhi, National Capital Territory of Delhi
Hey @ACTFibernet is your network down for the entire South Delhi region?
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Pulkit Juneja
(@Pulkit_Juneja) reported
from
New Delhi, National Capital Territory of Delhi
What kind of broadband service is this? Internet has completely stopped working. It’s just been 14 days of me using your service. No customer support no is working. Sales guy is not responding. Pathetic service. @ACTFibernet will never recommend anyone.
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Rajinder Kumar
(@Rajinde80419037) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet pls. Check the connectivity . Very slow the internet ..Raman Thakur H Blk Naraina Vihar New Delhi.7982414617..
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Sandeep
(@sandeep040276) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet i am facing issues with my connection for last 2-3 months and despite of many complaints the issue still persists.. i get speed from 4 MBPS to 20 MBPS at times.. do u have some competent technicians who can solve the issue.. latest SR - SR11047404070362
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Vivek Dutta
(@vivz_d_man) reported
from
New Delhi, National Capital Territory of Delhi
@JioCare @ACTFibernet 3rd outage in a week...my God, doesn’t look like you guys are in any mood to get your broken processes fixed...on top of this, utter disregard for compensating customers downtime!! Damn you @ACTFibernet #ACTsucks #JIOsaveME
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IM Wadhwa
(@imwadhwa) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet while digitization is good, human touch is totally missing. Unable to raise a shifting request thru your IVR and the App. Shifting to be done at another point within the existing premises. How can you help !
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Utkarsh Honey
(@223042) reported
from
New Delhi, National Capital Territory of Delhi
Hello @ACTFibernet i am trying to reach your customer care but there is no one to take my call even after waiting for more than half hour. Kindly call back on 8840232416.
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Jatinder Bhatia
(@JatinderBh) reported
from
New Delhi, National Capital Territory of Delhi
Hey @ACTFibernet you have lousy after sales service. I have emailed u thrice to cancel wrongly raised invoice but no response except ur assurance to revert within 48 hours. My account no 110000140209
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Akhil Kumar
(@Akhil1490) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet no internet connectivity for over 24 hours now in Panchsheel Vihar. No action on registered complaint. Please fix ASAP or provide expected time of resolution.
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Vivek Dutta
(@vivz_d_man) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet It’s a repeat issue in less than 24 hours...what is your problem?!? @fiber_jio save me please!!
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IM Wadhwa
(@imwadhwa) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I'm a new subscriber & very unhappy with your after sales service. Though you are on WhatsApp but if I don't hace connectivity, how do I lodge a Service request. How many times do I have to complain that will make you happy if a customer is not satisfied ?
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Tarun Pramanick
(@tarunpramanick) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Dear team Act last time my ACT connection 110317892971 was down it took 6 days, 3 months back it took 7+ days. I have complained about the internet being down yesterday and no action yet Want to know would get resolved today or another 5 to go? #delayedservice
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Prithviraj Dev
(@prithviraj_dev) reported
from
New Delhi, National Capital Territory of Delhi
Hi, our Internet services are down since last night. Have raised a request already but no engineer has come till now to fix the issue. Can you please update on the same @ACTFibernet ACT Fibernet Ticket no: SR11048016659112
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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deepak chouhan
(@deepakchouan) reported
@ACTFibernet Still no reply from Act it’s been 1 day even after they said we will reach out to you. Please resolve my issue asap or else this month also I will be in loss.
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Maruthi Narendra
(@maruthinarendra) reported
@ACTFibernet Hi Act Team, I have raised a request yest for downgrading a plan and ur team gave me a timeline of 3 days to make the change. Why will it take 3 days to change the plan? Can ur team look into this on priority? No action so far - SR10164930209315. Bad customer support as well.
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Bava
(@Bava62928213) reported
@ACTFibernet @KRISHNA83138665 Poor service
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Nigil
(@nigil_n) reported
@ACTFibernet your services are Pathetic in #Bangalore recently. Initially when launched had good service and quick resolution time, but slowly it's gone away. Now average customer loose 2 or 3 half days every month. @HathwayFiber looking for switch. What's your turn around time?
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Nikki Argus
(@ArgusNikki) reported
@ACTFibernet hi, no internet on my wifi connection since early morning today. Please fix my issue ASAP.
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hardik wason
(@hardikwason) reported
(1/2) @ACTFibernet we tried to call your people several times about slow internet. You guys even dont care about the pathetic services providing in the area. You always say we will come there to fix it but you never came for once.
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Kanti_Saywal
(@kanti_saywal) reported
@ACTFibernet issue resolved thanks
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Bava
(@Bava62928213) reported
@ACTFibernet @ManojTamilaras Poor service ever
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Talespinbaloo
(@talespinbaloo) reported
@ACTFibernet Your support employees love to close tickets even before contacting us. No communication about what work they did at all. In fact they don't even visit the premises. I had raised the ticket for Battery replacement. But they didn't do anything Ticket-SR10264949074224
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Bava
(@Bava62928213) reported
@ACTFibernet very poor service!!!!!!!!!!! If we call the agent will say they will arrange cb without even understanding the issue and Closing the tickets just like tat without resolving