ACT Outage Report in Srīnagar, North West Delhi, National Capital Territory of Delhi
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīnagar, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Srīnagar, North West Delhi, National Capital Territory of Delhi
The most recent ACT outage reports came from the following cities: New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Internet | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| New Delhi |
Internet | |
| New Delhi |
Internet | |
| New Delhi |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Srīnagar, National Capital Territory of Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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Ashwani Upadhyay
(@Ashwanipdh7) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet hi guys I need your help my wifi not working since 2 days now complaint not resolved yet nobody come to fix it...below is the details. M. No.9711705649 Your ACT Fibernet Request SR11039915993192 is expected to be resolved by 5/18/2020 07:00:00 PM (MM/DD/YYYY)
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arununtuteja
(@aruntuteja) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet pathetic service. Frequent internet disconnection. No reply from youe executives
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MANISH KUMAR SINGH
(@MANISHK88275085) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.
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Prastut Dalvi.
(@prastutdalvi) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Disgusted by your customer service. Takes hours to connect to your customer care executives, only for them to hang up without resolving any issues.
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Vinay kharbanda
(@Vinaykharbanda2) reported
from
New Delhi, National Capital Territory of Delhi
@consumersindia @jagograhakjago @rsprasad @TRAI please suggest how should file a case against @ACTFibernet as they have failed to give me services they promised against the payment i have already made..my internet is down for 4 days now and they are not able to resolve it
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Ashwani Upadhyay
(@Ashwanipdh7) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I'm recently became your customer just one week back....& I reliased that I did a big mistake. Pathetic customer service.
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Ankit Chowdhury
(@AnkitChowdhur10) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet **** you ********. I regret so much buying your wifi service as it doesn't work without any interuption for more than 3-4 days in a week. I've had only troubles ever since I installed your fibernet service which is way more expensive thn mny othr ISPs.
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Tarun Pramanick
(@tarunpramanick) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet My ACT internet A/C 110317892971 has been off Friday late evening. Ticket no:SR11040172214412 I would need to re think if I need to continue with your services as this as the third consecutive month the net get down for few days and your team just doesn't support.
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MANISH KUMAR SINGH
(@MANISHK88275085) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.
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Kumar Gautam
(@kg86) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet ACT Fibernet Ticket no: SR11040925156912 . Connectivity outage in the entire society. Please resolve.
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MANISH KUMAR SINGH
(@MANISHK88275085) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.
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Ankit Chowdhury
(@AnkitChowdhur10) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Hey ******** I dnt have any connectivity since 9th nd u've decided 2 close down my complaint without fixing the issue. Main he maadh#### hoon jo maine ACT ka connection lagwaya. Yeh bhosdiwaale phone pe bhi jhut bolte hai bkl. Maadharchod cancel kr mera subscription
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Rishabh Sethi
(@sethirishabh23) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet my a/c 110394383080 applied for a new connection on 7 may and sales executive quoted installation within 3 days of paymnt ₹5303 for 6 mnths & till today 18 may (12th day) Installation still not done. Very poor service and cheating. No response even from nodal offcr
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your well wisher
(@CANTDIGESTME) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet plz check why my net is not working from yesterday already reported on your portal 9718818181
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Sahil Bhalla
(@IMSahilBhalla) reported
from
New Delhi, National Capital Territory of Delhi
@tinucherian @ACTFibernet Tinu, they'll just fix the wiring for you. Happened to me. If you're close to the router, same room or next door, try 5ghz. It'll give you much better speeds.
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Ankit Chowdhury
(@AnkitChowdhur10) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I don't have any connectivity since yesterday morning and I was told that it will be restored by 8 p.m but it's been more than 24 hours and it's still not working and your customer care is really pathetic. I've been trying to call them since morning with no avail.
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Vinay kharbanda
(@Vinaykharbanda2) reported
from
New Delhi, National Capital Territory of Delhi
It's been almost 4 complete days now and till not my problem has not been resolved.. also it seems @ACTFibernet has blocked my number and is not even giving an update on the problem...i am going to file a case against them now in consumer forum @jagograhakjago.. please suggest
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deepak singh
(@f55deepak) reported
from
New Delhi, National Capital Territory of Delhi
My A/c no is 110000211141. My bill is generated and its amount is ₹5656.93. Why waiver is not credited. A box is installed in my premises which is consuming electricity I was told for this I will get ₹100 every month. And customer care is are not responding. @ACTFibernet
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sunil sharma
(@sunilsh97345982) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet New connection taken in April .in two month time faced 4 time problem in net connection. Plan costier then others and service level is very poor.. Total 10 day connection not there . account id 110380695981
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Ramneek Sethi
(@RamneekSethi) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet kindly work on your network, repeatedly facing slowness in speed..
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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AKVERRYAN
(@AKVERRYAN) reported
@ACTFibernet one of the worst costumer service for past 36 hours i dont have interest raised ticket no has called and in costumer car talking rudely this not the 1st time its the 5th time worst service it should have been resolved by yest 9pm now it sunday n9 calls no information
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Sriram V
(@Sriramv1681) reported
@ACTFibernet every 2 days we are facing connectivity issues and the team is not able to resolve the queries. We have been using for last 2 years and this has become a problem. Ticket number (SR10377845130524)
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Rajendra
(@rajukairamkonda) reported
@ACTFibernet First you give respect to the customer.. Atleast phone should pickup rt?? Ticket was assigned to karunakar who was the local technician doesn't lift the phone.. Just I want to switch this network ASAP because of this worrest technician.. Please disconnect my connection..
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Gaya987
(@gayatri216) reported
@ACTFibernet this is regarding ticket no SR10377845130524. This is the worst kind of customer service I’ve got. Within 2 days, wifi again got disconnected and no one is responding to my calls also. Can you pls help ASAP as my job depends on your connection?
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RaghavHema
(@RaghavHema1) reported
Frustrating frustrating frustrating irritated to the core @ACTFibernet before September it was 2 months once the connection issue, but now it's twice in a span of one month.. weekdays yu give irritation now on weekends also issue is pertaining.
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Patels
(@HydPatels) reported
@ACTFibernet Almost after 24 hours......... Issue is still not resolved......... seriously thinking of changing the connection now....
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Aditya
(@Adityachachawa) reported
@ACTFibernet Please change the location of my router, because just in a different room it's not working at all, I have informed your field engineer same, please if you can change it by 12 afternoon tomorrow, i hope dont need to raise ticket for it.
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Ahmed
(@llvllr_ahmed) reported
@ACTFibernet Sr: SR10177292161871 still not closed sent email also to them now last option to complaint on consumer court and claim refund and well as compensation for disturbing meal peace for 50+ days #cheaterACTFibernet #wasteACTFibernet I wish @CommissionrGHMC help me in this regard…
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TUSHAR DWIVEDI
(@tusharlucky112) reported
@ACTFibernet very bad services in Lucknow I have taken mesh router plan but no body is able to resolve my problem. How many times I will raise ticket ? Please tell me . I called ur executive but there are not ready to pick the call .
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Rajendra
(@rajukairamkonda) reported
@ACTFibernet @ActfiberC what a worrest service since 3 days there is no response from the customer executives.. Net was not coming for last 3 days.. Ticket no : SR10177846857084 Calling multiple times for the local technicians Karunakar, Ramakrishna not even giving reply..