ACT outages and service status in Srīnagar, Delhi
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Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Srīnagar, including 2 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 11, 9:31 PM GMT+5:30.
- Internet (71%)
- Total Blackout (29%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīnagar, Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnagar, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Srīnagar, Delhi
The most recent ACT outage reports came from the following cities: Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 14 hours ago |
|
Delhi
|
Internet | 14 hours ago |
|
Delhi
|
Internet | 2 days ago |
|
New Delhi
|
Total Blackout | 2 days ago |
|
Delhi
|
Internet | 11 days ago |
|
Delhi
|
Total Blackout | 20 days ago |
Nearby cities with recent reports
Community Discussion
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ACT Issues Reports Near Srīnagar, Delhi
Latest outage, problems and issue reports in Srīnagar and nearby locations:
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Shilpi basra (@Shilpibasra) reported from New Delhi, Delhi@ACTFibernet sorry but your customer care service is pathetic and very hopeless. I have been using your service from past one month and have been trying to contact through calls and email ... and no one is responding. Please connect IF YOU GUYS CARE ABOUT YOUR CUSTOMERS.
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Mahipal Singh Rawat (@MahipalPrithvi) reported from New Delhi, Delhi@ACTFibernet my Complaint no SR11066499433964. Regret to say that every month we are facing this type of problem and your Team takes almost 1 day for solving this problem. 🤔😞
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O P SINGH (@opsingh1972) reported from New Delhi, Delhi@ACTFibernet We are waiting till now, facing internet outage issue from 12 PM till now.
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ALMAS KHAN (@almaskhanmohd) reported from New Delhi, Delhi@ACTFibernet No help in plan change and in Billing. Really disappointing service.
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Riz G (@ritesh_to) reported from New Delhi, Delhi@ACTFibernet : network service is completely down. Not able to raise ticket also thru app. Can somebody call
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srobona choudhury (@_srobona) reported from New Delhi, Delhi@ACTFibernet please fix internet issues even at these odd hours. I live internet locality of Kalkaji, Delhi, not getting internet for the past 3 hours.
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IM Wadhwa (@imwadhwa) reported from New Delhi, Delhi@HathwayBrdband Not necessary. On being told by your people that they can't help neither with speed nor improving connectivity, I've happily shifted to @ACTFibernet for the last three months without even bothering for remaining period of my subscription. Thank you once again !
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Vinit Taneja (@vinit_taneja) reported from New Delhi, Delhi@ACTFibernet u have installed 2 connections at my home and your junction box for which ur supposed to give me power credit of Rs 100/mth. This is NEVER given w/o my raising th issue. Pl get ur cust service hd 2 talk 2 me if u wish 2 keep enjoying my clientele. 110000058310 a/c no
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Karan Purewall (@karan_purewall) reported from New Delhi, Delhi@ACTFibernet with every passing day your IVR support is getting lamer. Gave request for disconnection of an extra connection 15 Days ago. Bill generated again. Can't even even speak to CC.
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Sunaina Suneja (@SunainaS) reported from New Delhi, Delhi@ACTFibernet pl remove yr router from my premises. your dis-service is untenable.
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Sunaina Suneja (@SunainaS) reported from New Delhi, Delhi@ACTFibernet is now unreliable. I hv been waiting for service to be restored since Jan 8. My patience ends now. Who gives them a licence for dis-service...@Rajeev_GoI
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Bhanu pratap singh sambyal (@bhanusamby16) reported from New Delhi, Delhi@ACTFibernet no update regarding my complaint. None of your engineer contacted me and both your helpline number are not working. Please look into it as wfh condition internet is something that doesn't get cut or halt . Atleast send a engineer or update your helpline number.
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Umesh Meena (@UmeshMe68644751) reported from New Delhi, DelhiInternet is not working from 4 am.. please help solve this problem @ACTFibernet
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SMR (@mrgenocode) reported from New Delhi, Delhi@ACTFibernet Internet services not working 110049 Delhi region. 🙄
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Ratnesh Nagi (@Rorky_52) reported from New Delhi, DelhiIf I need a free router, when I contacted @ACTFibernet support they told me that they'll contact me in a day regarding this, then they told me that the issue will be resolved till Monday (7 June) 1pm, I didn't hear from them & when I called they disconnected my call 2 times
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Steffin Painel (@PainelSteffin) reported from New Delhi, Delhi@ACTFibernet What is your resolution time
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Chetan Mahajan (@ChetanM39385255) reported from New Delhi, Delhi@ACTFibernet Again I called up your customer care and they are forcing me to continue the connection and without my permission disconnection was closed horrible customer experience Do not go for Act fiber Guys
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Karan Grover (@grover0786) reported from New Delhi, Delhi@ACTFibernet My broadband service 3 months billing was supposed to be changed last time also they adjusted and said next time they will correct it it's still the same Please call me or fix it
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Anil Kumar Yadav (@Anilyadavdv007) reported from New Delhi, Delhi@RankRover @ACTFibernet Always try to look for local players whenever you want an internet connection for better technical support in such cases.
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Ratnesh Nagi (@Rorky_52) reported from New Delhi, DelhiIt's been 7 days since I got the connection with @ACTFibernet and still haven't had any responsible person contacting me to resolve this issue. Please see this thread before getting into scams by @ACTFibernet.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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vishnulaishetti (@vishnulaishett1) reportedHi @ACTFibernet it's been more than 24hrs that I have raised a ticket regarding connection issue no one from the technical department nor the customer service representative has reached to me in the ticket it said it will be resolved by 8:30pm yesterday it has not be resolved yet
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Lakshminarayanan (@lucksmy) reported@ACTFibernet It's been more than 24 hours since my internet connection is down and @ACTFibernet is least bothered about rectification. Every 8 hrs timeline is extended on ticket & chatbot only keeps parotting same lines. Gone are the days when act used to respond in a day.
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Sriram Rajaram (@Sriram0508) reported@ACTFibernet @ACTFibernet issue not resolved
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Uday (@uday9885) reported@ACTFibernet Issue is not about ETR why did your technical team just blindly updated as fibre cut where my neighbors have connection if its fibre cut whole area should face the issue or atleast my community should have problem your team has messed up something while giving new connection.
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Fringe Element (@OfficeOfSA) reported@ACTFibernet @VFSGlobal Highly unreliable service, don’t get if you are working from home. They take 2-3 days to fix something which others do in an hour.
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ThinkWithPrashant (@Pro_ShantTweets) reported@ACTFibernet What’s the point of paying a premium for your service if, when it matters most, the support is nowhere to be found? It’s been over 2 hours since I raised a ticket, and I haven’t received any response or update. This level of customer support is extremely disappointing. Please resolve this issue urgently.
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Vinay Verma (@vinay8493) reported@ACTFibernet What kind of **** response you guys give to customers, why dont you refund the amount ? i ll get some other provider, there are a lot many who knows how to handle customer well rather than harrassing them.
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Viyaki (@viyaki_s) reported@ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?
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Mahi (@jagdish_mahi) reported@ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.
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Ekrar Alam Ansari (@Ekraralam) reportedHave applied for new connection on 3rd July. Full advance payment taken but its been 72 hours completed nobody has come to install the wifi. Very poor service. @ACTFibernet