ACT outages and service status in Venkatāpur, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Venkatāpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Venkatāpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Venkatāpur, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Venkatāpur, Telangana
Latest outage, problems and issue reports in Venkatāpur and nearby locations:
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Mak afroz (@mak_afroz) reported from Venkatāpur, Telangana@ACTFibernet Where is your response. Very bad service provided by @ACTFibernet team so far.. Again new technician saying new story he will take approval mails etc. Have to wait for 2 days more to get a new connection #actfiberbadservice #actfibernoresponse
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Shailender Singh (@ImShailenderB) reported from Venkatāpur, Telangana@ACTFibernet How my issue will resolve
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet No one has called me on this issue please clear the issue before 1 pm as I'm having work from home
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet no connection from last one day contacted the support staff no one is picking the call is this the service you give to your customers ?? Raised a service request no one contacted me
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Mahesh Kalikota👨👩👧 (@Mahesh2704) reported from Venkatāpur, Telangana@ACTFibernet Your ACT Fibernet Request SR11550179044542 is expected to be resolved by 12/23/2020 03:00:00 PM (MM/DD/YYYY) T&C apply. Do you guys really need 24 hours to this solve this connectivity issues. Send technician soon..
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Naresh Rasamalla (@nareshrasamall1) reported from Venkatāpur, Telangana@ACTFibernet we raised shifting issue on 23 July stil issue is not resolved
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Nikhil29 (@KambojaNikhil) reported from Venkatāpur, Telangana@ACTFibernet you suck so bad that I would pay jiofibre double just to avoid you in my home
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sathyapal reddy (@ReddySathyapal) reported from Venkatāpur, Telangana@ACTFibernet Worst policies they wear not able to activate the plan because the due date not today even after payment is done... Worst expirence... We should also ask the act team to compensate the date/amount when there is connectivity issue. There is no minimum respect towards
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Bharathraj bandari (@ATHADUBHARATH) reported from Venkatāpur, Telangana@ACTFibernet pathetic.. experience..worst team. it is 5days completed we paid for new connection..no response from your team we have everything thing possible to continue previous network even we are choosing you..this is worst initial experience with you..
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Shivaram (@me_shivaram) reported from Venkatāpur, Telangana@ACTFibernet pathetic service response in Warangal. Been chasing for the fix of network issue SR11559373786782. No response whatsoever. Eta just kept on moving further.
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Nikhil29 (@KambojaNikhil) reported from Venkatāpur, Telangana@ACTFibernet you suck so bad that I would pay jiofibre double just to NOT avoid you in my home
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet kindly check the issue what is this daily some thing or other is facing problem yesterday there was no internet and today the internet speed is down
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shivam Garg (@shivamg0902) reported@ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution
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Hello (@whataboutri) reported@ACTFibernet your service is getting pathetic day by day. 2 SRs have been raised. It's been almost 20 days and no action. SR10280493409969 SR10280493410023 Bangalore people if this post reached to you, avoid ACT.
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Rajendra Prasad Getla (@GetlaPrasad) reported@smasithick It doesn't matter as Long as price is on a higher side people won't use that easily. Look at me I Brought jio air fibre base plan which cost 599+ GST it's way to costly for that 30MBPS. Now I'm using @ACTFibernet which cost almost 3500 for 6 months with 1 additional month as a Bonus. I'm getting better speeds and also FUP is at 3.3TB unlikely @jio Air Fiber which limited to 1TB post the speeds are the worst
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rahul thakur (@rahulthakur000) reported@ACTFibernet if i don’t get refund in 2-3 days will throw this **** out of my balcony both the mesh and will not pay 1 rs for this. Ao better sort this out. U guys are pathetic
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Vivek నాళ్ళ (@NallaVivek) reported@ACTFibernet @ACTFibernetHYD if there is anything worst than **** then ur customer care is more worst than that. Your care rep mutes the call, cuts call. You should be ashamed of yourself for calling a service provider! what a **** company you are running
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Siddhartha Mitra (@smsid1988) reported@ACTFibernet The issue is resolved now ..
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ismail baumran (@ismailbinomer) reported@ACTFibernet Don’t send this default templates provide proper information of what is going on and why is it taking so much time to fix to have an better understanding of why its taking so much time. You app doesn’t give any proper information of the what is happening with the ticket.
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Manish Sharma (@manntwts) reported@ACTFibernet @ACTFibernetHYD i an facing internet connectivity issues from last 2 weeks. Your executives are not able to understand a simple problem that “internet drops frequently” 4 technicians has already visited, every day one or other person is calling.
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reportedOne more issue which I identified with @ACTFibernet is that they do not automatically provide the benefits of the revised plans with added benefits to existing customers; this is unethical practice from them;
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience