ACT outages and service status in Venkatāpur, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Venkatāpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Venkatāpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Venkatāpur, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Venkatāpur, Telangana
Latest outage, problems and issue reports in Venkatāpur and nearby locations:
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sathyapal reddy (@ReddySathyapal) reported from Venkatāpur, Telangana@ACTFibernet Worst policies they wear not able to activate the plan because the due date not today even after payment is done... Worst expirence... We should also ask the act team to compensate the date/amount when there is connectivity issue. There is no minimum respect towards
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Bharathraj bandari (@ATHADUBHARATH) reported from Venkatāpur, Telangana@ACTFibernet pathetic.. experience..worst team. it is 5days completed we paid for new connection..no response from your team we have everything thing possible to continue previous network even we are choosing you..this is worst initial experience with you..
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Mahesh Kalikota👨👩👧 (@Mahesh2704) reported from Venkatāpur, Telangana@ACTFibernet Your ACT Fibernet Request SR11550179044542 is expected to be resolved by 12/23/2020 03:00:00 PM (MM/DD/YYYY) T&C apply. Do you guys really need 24 hours to this solve this connectivity issues. Send technician soon..
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Naresh Rasamalla (@nareshrasamall1) reported from Venkatāpur, Telangana@ACTFibernet we raised shifting issue on 23 July stil issue is not resolved
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Mak afroz (@mak_afroz) reported from Venkatāpur, Telangana@ACTFibernet Where is your response. Very bad service provided by @ACTFibernet team so far.. Again new technician saying new story he will take approval mails etc. Have to wait for 2 days more to get a new connection #actfiberbadservice #actfibernoresponse
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Nikhil29 (@KambojaNikhil) reported from Venkatāpur, Telangana@ACTFibernet you suck so bad that I would pay jiofibre double just to NOT avoid you in my home
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Shailender Singh (@ImShailenderB) reported from Venkatāpur, Telangana@ACTFibernet How my issue will resolve
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Shivaram (@me_shivaram) reported from Venkatāpur, Telangana@ACTFibernet pathetic service response in Warangal. Been chasing for the fix of network issue SR11559373786782. No response whatsoever. Eta just kept on moving further.
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet no connection from last one day contacted the support staff no one is picking the call is this the service you give to your customers ?? Raised a service request no one contacted me
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Nikhil29 (@KambojaNikhil) reported from Venkatāpur, Telangana@ACTFibernet you suck so bad that I would pay jiofibre double just to avoid you in my home
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet kindly check the issue what is this daily some thing or other is facing problem yesterday there was no internet and today the internet speed is down
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet No one has called me on this issue please clear the issue before 1 pm as I'm having work from home
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?
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Ashish Bansal (Coolash) (@coolash71) reported@ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue
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ABHINAV KUMAR (@abhinavgrd) reportedHi @ACTFibernet The worst experience to get a connection from the internet, It"s been almost 5 days since I requested for reallocation but not one showed up for the installation to my new location. Worst customer support and no option to submit feedback also @ACT_Issues
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CHAITHANYA KUMAR (@chaithu1911) reported@ACTFibernet It is still not resolved. I am very frustrated with your service. Please process the refund. I don't want want to continue with ACT any further.
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience
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Vivek నాళ్ళ (@NallaVivek) reported@ACTFibernet @ACTFibernetHYD if there is anything worst than **** then ur customer care is more worst than that. Your care rep mutes the call, cuts call. You should be ashamed of yourself for calling a service provider! what a **** company you are running
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LoneGoat (@BlueHawks110) reported@ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.
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Sachit Bhat (@SachitRidesAway) reported@ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet You were informed about the complaint yesterday morning and given until this evening to resolve it, yet the issue remains unresolved—why?
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Manish Sharma (@manntwts) reported@ACTFibernet I have shared the Act account number privately Please check how many times i have raised the request and technicians are not able to fix it.