ACT outages and service status in Venkatāpur, Telangana
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- ACT generated 0 outage signals in the last 24 hours around Venkatāpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Venkatāpur, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Venkatāpur, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Venkatāpur, Telangana
Latest outage, problems and issue reports in Venkatāpur and nearby locations:
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sathyapal reddy (@ReddySathyapal) reported from Venkatāpur, Telangana@ACTFibernet Worst policies they wear not able to activate the plan because the due date not today even after payment is done... Worst expirence... We should also ask the act team to compensate the date/amount when there is connectivity issue. There is no minimum respect towards
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Mahesh Kalikota👨👩👧 (@Mahesh2704) reported from Venkatāpur, Telangana@ACTFibernet Your ACT Fibernet Request SR11550179044542 is expected to be resolved by 12/23/2020 03:00:00 PM (MM/DD/YYYY) T&C apply. Do you guys really need 24 hours to this solve this connectivity issues. Send technician soon..
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Shivaram (@me_shivaram) reported from Venkatāpur, Telangana@ACTFibernet pathetic service response in Warangal. Been chasing for the fix of network issue SR11559373786782. No response whatsoever. Eta just kept on moving further.
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Naresh Rasamalla (@nareshrasamall1) reported from Venkatāpur, Telangana@ACTFibernet we raised shifting issue on 23 July stil issue is not resolved
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Shailender Singh (@ImShailenderB) reported from Venkatāpur, Telangana@ACTFibernet How my issue will resolve
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet No one has called me on this issue please clear the issue before 1 pm as I'm having work from home
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Bharathraj bandari (@ATHADUBHARATH) reported from Venkatāpur, Telangana@ACTFibernet pathetic.. experience..worst team. it is 5days completed we paid for new connection..no response from your team we have everything thing possible to continue previous network even we are choosing you..this is worst initial experience with you..
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Mak afroz (@mak_afroz) reported from Venkatāpur, Telangana@ACTFibernet Where is your response. Very bad service provided by @ACTFibernet team so far.. Again new technician saying new story he will take approval mails etc. Have to wait for 2 days more to get a new connection #actfiberbadservice #actfibernoresponse
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Nikhil29 (@KambojaNikhil) reported from Venkatāpur, Telangana@ACTFibernet you suck so bad that I would pay jiofibre double just to avoid you in my home
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Nikhil29 (@KambojaNikhil) reported from Venkatāpur, Telangana@ACTFibernet you suck so bad that I would pay jiofibre double just to NOT avoid you in my home
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet kindly check the issue what is this daily some thing or other is facing problem yesterday there was no internet and today the internet speed is down
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Mohammed hyder Hussain (@MohammedhyderH1) reported from Venkatāpur, Telangana@ACTFibernet no connection from last one day contacted the support staff no one is picking the call is this the service you give to your customers ?? Raised a service request no one contacted me
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?
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ధనం-ఇంధనం! (@psseshank11) reported@ACTFibernet can you provide an update on the ticket SR10180709586464? My work is completely on-hold due to this. There was issue with other service providers as well but they have fixed it on priority,only act customers are facing issue in my area since yesterday #actfibernet
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.
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sreeharsha elluru (@esharsha) reported@ACTFibernet @ACTFibernetHYD @ACTFibernet no resolution till now, not even a single effort to make it get resolved... Seems like no responsibility in the whole team
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Puttayya Mathapati (@puttayya) reported@ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues
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Prashanth Reddy (@Resilient437) reported@ACTFibernet It's been a week and you did not restore my internet... Worst service and such a stupid people you are
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported@ACTFibernet @ACTFibernet what are you trying to do; your customer support teams calls up and asks have you raised a complaint. On me saying YES he disconnects the call; why did he call then; don’t harass please don’t need your connection
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Unfiltered Pahadi (@sidhePaHadseee) reported@ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?
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Kuldeep singh shekhawat (@Kuldeep51220124) reportedDear ACT Team, My ACT Internet service has been cancelled. Please process my pending refund and share an update on the refund status. Thank you. @ACTFibernet