ACT Outage Report in Puppālgūda, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Puppālgūda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puppālgūda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Puppālgūda, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Puppālgūda, Telangana
Latest outage, problems and issue reports in Puppālgūda and nearby locations:
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History Under Your Feet
(@HUFToday) reported
from
Rājendranagar, Telangana
@ACTFibernet Speed is very slow today, my whole work has been held up because of this
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Subhendu Pattanayak
(@imsubhendukumar) reported
from
Rājendranagar, Telangana
@ACTFibernet now those 2 guys are Naveen and Venkat has by passed me and contacting all my friends separately after taking the setails from me. This is a big time cheating to get the customer details. Please take necessary action against those folks. .. end 2
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Ramya Sruthi Reddy
(@RamyaReddy1505) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD changed password . Can’t log in with new password . Raised the issue last night . No one is responding . Resolve is as soon as possible .
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet my complaint no. SR10143876660862 not resolved yet, more than 24 hours, no updates as well. Kindly help restore my internet.
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Mustafa Khan
(@MustafaMKhan) reported
from
Rājendranagar, Telangana
@ACTFibernet The worst customer service. The agents have no call center etiquettes. Raised 5-6 tickets in 1 week. All closed without resolution. Frustrating . #ACTFibernet #internet
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@The_Walker
(@DiwakarKandadi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD I want a resolution on this issue, y did you close my ticket ?? I spoke with NAZ, SACHIN,ZAMESH, MUTHU KRISHNAN, SAINATH, HARISH, and executive came to my home - KRISHNA did not gave any resolution. Y DID YOU CLOSE MY TICKET ??
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Ganeshkumarmudiraj
(@Ganeshkumarmud2) reported
from
Rājendranagar, Telangana
@agnisha12 @ACTFibernet Yes . worst network @ACTFibernet
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Anil bhatt
(@BhattAnil25) reported
from
Rājendranagar, Telangana
@ACTFibernet my internet is not working and I am on production support so it's working for me over week ends. Can you guys please do something to resolve the issue. Customer care number is not connecting at moment and app doesn't show option to log a ticket.
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@The_Walker
(@DiwakarKandadi) reported
from
Rājendranagar, Telangana
@ACTFibernet I have raised a shifting request & no action taken till date, I was given the ETA : 3rd Aug 2020. Y did the bill generated for me when I am not using the internet connection ?? Is this the way you treat customers @ACTFibernet
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download
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siddasrinivas
(@siddasrinivas) reported
from
Rājendranagar, Telangana
@ACTFibernet anyone looking at my issue ?
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avinash
(@avi236910) reported
from
Hyderabad, Telangana
@ACTFibernet the speed of the net is very poor , kindly ask the concerned person to contact .
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Rahul Akkenapally
(@ARahulReddy143) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi team, We have not been able to access internet since morning. Raised a ticket in the morning, but didn’t get any response. Could you please resolve the issue ASAP, as we need Internet immediately for office purposes.
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Ravi Shankar Nag
(@yrs_nag1) reported
from
Rājendranagar, Telangana
@ACTFibernet u got a very worst customer support and app, in net banking there is no option to pay through ICICI, unable to reach customer care, ur AI is worst which can handle few FAQs, right now I have only Icici how could I pay my bill
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet That's what your customer care executive said in the afternoon..more than 36 hours passed... weekend is going to end... please see to it issue is resolved soon. TIA.
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Vikas Rachakonda
(@VikasRachakonda) reported
from
Hyderabad, Telangana
No internet from past one week Pathetic service by @ACTFibernet I have been complaining since a week,the problem persisting again and again..unable to connect from my registered mobile number to complain This is really rediculous I want the solution ASAP else I want my money back
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Sumeet Somani
(@somanisumeet) reported
from
Rājendranagar, Telangana
@ACTFibernet WORST SERVICE RESOLUTION A/c NAME : SRI KARNI LOGISTICS PVT LTD - MOOSAPET @consumerforum_ SUBSCRIBED FOR ANNUAL PACKAGE BUT REGULAR CONNECTIVITY PROBLEM.. WORST SERVICE
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @THHyderabad after 5 days of persuasion finally #ACTFibernet closed my complaint today it was a #Nightmare of work load looking for alternative options to avoid this #WorkFromHome
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siddasrinivas
(@siddasrinivas) reported
from
Rājendranagar, Telangana
@ACTFibernet Need box installation for our 10 flat apartment with 8 flat owners are ACT customers, despite we are having wires from neighbor building, wires are hanging like ****. We have internal wiring in our flats, still because of no box, we have given connection from windows
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@The_Walker
(@DiwakarKandadi) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I have raised a request for shifting my internet connection and no propose response, even tried calling customer care but no proper response. Need help to make this quick ASAP as it is impacting my work from home @actfiber
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Riyuzaki L
(@RiyuzakiL3) reported
@ACTFibernet I really understand that, but please don't test someone patience. Also, where is the call back that you promised me in the personal chat. I came on Twitter because your customer suport doesn't provide a supervisor call back. Are you also doing the same as your worst cx support.
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Pooja
(@Poojaku88685698) reported
@ACTFibernet @ketanagarwal171 @ACTFibernet incorrect resolution message was just dropped without even discussing. I even have evidence as tweets that our service was started too late and now they are saying you sent mail 2 days late. Not acceptable. Kindly discuss and resolve issue properly. Waive amount
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Manaswinee Mishra
(@ManaswineeMish4) reported
@ACTFibernet my internet is fluctuating a lot and having bad coverage and not getting enough coverage at my home and your app is not working. If you cannot fix take off this crap. It’s impacting my work.
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Kumar Anand
(@anand1516) reported
@ACTFibernet please ask your service guys to behave. This is second time such bad behavior from your guys. Worst service. Going to change for sure in next billing.
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ABHIMANYU PARIJAT
(@aparijat923) reported
@ACTFibernet such shameful service and pathetic internet you have? Been 3 complaints in a day to resolve the issue, uncaring representatives and service engineers. how can somebody wfh if ACT provides internet?
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kishore reddy
(@kishore14308) reported
Now another customer support executive is saying that the amount paid cannot be adjusted in current payment nor be refunded & can only be adjusted in Next billing cycle which is due after 3 months. How can u retain money unfairly without refunding? @ACTFibernet
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Pooja
(@Poojaku88685698) reported
@ACTFibernet Hi @ACTFibernet incorrect resolution message was just dropped without even discussing. I even have evidence as tweets that our service was started too late and now they are saying you sent mail 2 days late. Not acceptable. Kindly discuss and resolve issue properly
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kishan
(@KishankrMaurya) reported
@ACTFibernet @ACTFibernet For the last 1 month, I am trying to get my refund after disconnection(Nov 28). Multiple calls to customer care but no solution was given. CCare team is not able to tell the mode in which the payment was processed. Poor Service @consumerforum_ A/c : 119434772264
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sayyad danish
(@sayyadardanish) reported
@ACTFibernet you generated the bill without my consent and not accepted the same. When asked by emailing the proof of the bill you kept mum for 1 week. How disgusting and non-professional is your service department.
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divich
(@attitude463) reported
@ACTFibernet @ACTFibernetHYD not getting internet and case raised need immediate resolution as getting frequent disconnections. . Account Number is 101645567011 and ticket number SR10166697876354