ACT Outage in Puppālgūda, Rangareddi, Telangana

@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider

Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?

Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .

@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription

@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.

@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.

@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.

@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.

@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠

@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet

@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!

@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR

To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.

@ACTFibernet Network name : Actfiber Customer ID : 101000706735

@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.

@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi

Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix

@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.

@ACTFibernet I have recently taken a new connection and it's been 4 days since my payment no reply from act and if I call customer care it never connect once in my life such a stupid network and management of your services . I don't have any clue when my connection will be fixed

@ACTFibernet Please fix my internet connectivity issue its blocking me from doing my office work ticket no: #SR10442399724532 Acc no: 104015256985 Address: srinivas nagar, near mypad gate, nellore. This is the second my connectivity is broken in two weeks of span.

Was trying to connect your customer care for past an hour . No response. @ACTFibernet

@ACTFibernet how can your technicians close the tickets without contacting the customer again and again. Such a bad experience with #ACTFibernet. Give me my refund, If the issue is not solved in next 24 hours.

@ACTFibernet Can anyone take actions in installation of my services. It's been 22days and services are still not installed. After promised made by the high level complaints team still it is not done. Is this the service that you gys provide. Regretting on joining ACT.

@airtelindia @airtelindia I really made a bad decision by opting your services the services are still not installed i have my working pending from so many day's @ACTFibernet india are so eager to to get the connection installed at my place all have to do here is just make the--

@ACTFibernet I referred 3 of my friends and they got connections activated. I didn’t got any discount in bill as mentioned. Please help on this. When I tried to call CC number, it says you account is not yet activated at all.. Don’t what’s wrong.

@ACTFibernet It has been resolved yesterday evening which gathered & increased my disappointment as such the service could have been done when we registered the complaint 2 days back with just the minor fault. Apart from this, very poor customer service response. @ACTFibernet

@ACTFibernet Care to look up my service request SR10242397308862 for frequent internet disconnectivity? It's been more than a day since I created the complaint ticket and no one has acknowledged it till now. What is wrong with you guys? Why is your support service pathetic?

@ACTFibernet looks like act is not anymore a consistent network... loosing connection very often. It’s 2 times less than a week. Great guys.. keep up the spirit