ACT outages and service status in Puppālgūda, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Puppālgūda, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 12:47 PM GMT+5:30.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (11%)
- E-mail (4%)
- Phone (4%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Puppālgūda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puppālgūda, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Puppālgūda, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
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Total Blackout | 23 hours ago |
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Hyderabad
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Internet | 1 day ago |
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Hyderabad
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Phone | 2 days ago |
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Hyderabad
|
Internet | 2 days ago |
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Hyderabad
|
3 days ago | |
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Hyderabad
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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ACT Issues Reports Near Puppālgūda, Telangana
Latest outage, problems and issue reports in Puppālgūda and nearby locations:
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, TelanganaDear @ACTFibernet giving multiple complaints still am facing the same network issue , if you can't handle and resolve my problem it's better for me to move to @reliancejio or @airtelindia, Your ACT Fibernet Ticket no: has been registered. SR10164934305344 SR10164979594164
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana@ACTFibernet @JioCare @airtelindia Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 01-Jun 16:00 to 19:30. Inconvenience caused is Regretted. Team ACT
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Mohammed ibrahim (@Mohamme74715712) reported from Hyderabad, Telangana@ACTFibernet need help urgent trying to contact but can’t need to shift my broadband please contact me asap.
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Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana@ACTFibernet please cancel my connection with immediate effect
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Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana@ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM
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umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, TelanganaHi @ACTFibernet Your ticket SR10164907285204 is tentatively expected to be resolved by 23-May between 19:30 to 21:00. Team ACT I have an training session till 6:30 pm and as of now am using @JioCare mobile net , which is slow Can you please resolve my issue as soon as possible
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Arif Khan (@khanarifMD) reported from Hyderabad, Telangana@ACTFibernet @khwajamoinddin The Worst Internet service ever I had seen Till Now, switch another network.
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Rājendranagar, Telangana@tehijacob I am chasing them from 1 week I am Unble to login to act app from 1 week it saying me my number registered with multiple accounts but I have one account they I am forwarding to backend still no response @ACTFibernet
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana@ACTFibernet When? Tomorrow?? Arrange it asap and restore the internet immediately. I am sick of this worst service @ACTFibernet
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K VARA PRASAD (@kvsadu) reported from Rājendranagar, Telangana@ACTFibernet Eventhough I am having 150mpbs speed ACT internet, I am raising complaint to ACT with my mobile net. Experiencing very slow internet speed like 2g or 1g. Pls resolve. ACT101642225697.@ACTFibernetHYD
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Innu_buddy..! (@ursInnuBuddy) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD what a wrost system is handling with you ppl..never ever again with @act #acting in hyd location..
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet how many days to sort my issue sir
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service
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Gyandeep Singh (@GyanDeep67) reported from Hyderabad, Telangana@ACTFibernet Its been just 2days after your team helped me with the connection, and now i have not getting internet since morning 6am today!!! How the hell does your team act tackle it on weekends??? Your service is getting really bad and connection too, no doubt with the speed.
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Anvesh kaka (@Anvesh78484679) reported from Rājendranagar, Telangana@ACTFibernet R u solving my problem r not...
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Rājendranagar, TelanganaI have one account with @ACTFibernet but when I am calling to act customer care ivr saying i have two accounts with @ACTFibernet so I called customer care they saying one account my name Rabbani Ahmed City: Hyderabad
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sonu anil (@sonuanil1997) reported from Hyderabad, Telangana@ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Harsha J (@c236_j) reported@ACTFibernet The ticket SR10280003230854 has been raised yesterday and it has been more than 24 hours. No response from customer service except false promises that the issue will be fixed today. Fix this issue immediately.
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K Nikhil Chowdary (@nikhilc08530435) reported@ACTFibernet I have chased you guys calling multiple times and then my issue got resolved . Not happy the way you guys are dealing with . Poor service
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Nareshkumar Narayanwal (@nwalnaresh) reportedWhile availing @ACTFibernet it was mentioned all rooms will have good connectivity, actually it is not as ur technician confirmed. Are you following ethical practice of payment vs service by you? Since when report submitted by your technician, what action taken? @DoT_India
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MayaRao (@MayaRao) reported@ACTFibernet Ehom do I contact to cancel service?
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Shubham (@Shubham75182222) reported@ACTFibernet please help me in resolution for this ticket #SR10279997225012. It has been more than 48 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ?
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet @ACTFibernet SR10280009387674 what is the status? Please refund the amount for the days you failed to provide the service.
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Harshal (@HRaverkar) reported@ACTFibernet Still waiting for refund… complaint logged with consumer forum …
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Sunitha Nahar (@sunithanahar) reportedNever ever from the time we have got WiFi at home have we face outage this long . It’s been like 24 hours and tickets raised are ignored . Is #Jio better than #ACTFibernet ?
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Lakshay Jain (@jlakshay1996) reportedDisappointing service from @ACTFibernet. Internet down since yesterday (SR10280004592444). 20-min wait times only to get fake "technician visit" updates. Now the team isn't even picking up my calls after ghosting the visit. Tired of chasing. Fix this @ACTFibernetHelp #ACTFibernet