ACT Outage Report in Puppālgūda, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Puppālgūda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puppālgūda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Puppālgūda, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Puppālgūda, Telangana
Latest outage, problems and issue reports in Puppālgūda and nearby locations:
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
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Ratan kumar
(@Ratankumar9160) reported
from
Rājendranagar, Telangana
@ACTFibernet Not getting internet from afternoon, Can't able to raise complaint because your act application is not supporting, Can you please get me a solution as soon as possible 🙏
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet following with your customer support, nodal &appellate since last 2months plus but not getting final resolution @TRAI Very clearly can anyone explain me why is it the waiver Rejected. Pls explain and Happy to take quick call
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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Sanghamitra Malik
(@Ilovehyderabad) reported
from
Hyderabad, Telangana
@D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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ashishjamalpur@96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Internet not working since yesterday evening raises a ticket already thrice working from home how to feel the advantage @ACTFibernet I request you to solve by today I have many assignments pending ..
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Vishwa Talati
(@vishwatalati07) reported
from
Rājendranagar, Telangana
@ACTFibernet : Internet is very slow. I have raised complaints 6 times but no resolution yet.
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam been following since2mnths&ur #THEirresponsibleTEAM is not solving the issue
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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SIVA™
(@kadapashiva) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet there is no internet from yesterday onwords. SR10138137392302 this is complaint no. Still there is no responce from your team. Its very difficult to manage work deliverables in this situation without internet. Do something on quick time.
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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aditya kolasani
(@ashulaw11) reported
from
Rājendranagar, Telangana
@ACTFibernet need help please since 0700 today my internet has been down tried all the faq and troubleshooting steps also call centre unable to reach please help with this
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sai Ram B
(@SaiRamSays) reported
Hey @actfibernet, Internet is not working since early morning. It’s been over 4 hours. Please resolve. Your customer care number isn’t working, your app doesn’t opens. Location; Yelahanka, Bengaluru.
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Jeevan Singha
(@JeevanSinghaa) reported
@ACTFibernet It's been a month that you're just escalating. I completely understand that there was an issue. But it's fixed right? Half of my lane got their connection restored on Tuesday but mine isn't. Just because I and the rest have a separate junction box? #ACTFIBER #ACTFibernetIssue
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Avyukt🇮🇳
(@avyukttt) reported
My request SR10177123674894 is pending for over a week with zero resolution. Extremely dissatisfied with your service. #customersupport #Hyderabad #ACTFibernet
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Sutherson M
(@M_Sutherson) reported
@ACTFibernet After much delay, the router was finally collected one week back, but the refund is not issued till date. ACT is a FRAUD! NEVER EVER take this CHEATING broadband connection. Total FRAUD.
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jagruthi
(@jaggu_kappara) reported
@ACTFibernet It keeps going bad again and again. What about my other issues???
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Yash
(@iYashwanthh) reported
While @ACTFibernet is quick to disconnect their internet services on delayed payment, the same speed isn't shown in resolving issues for customers! Tell me, how do you plan to reimburse your customers for the loss you created! How can anyone rely on you in the future?
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Av Krishna murthy
(@Krishnmurthy_av) reported
@ACTFibernet Hi @ACTFibernet, who else I need to call, as no one is attending the call from your support team and I can't stay in the call such a long time. Thanks
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Yash
(@iYashwanthh) reported
@ACTFibernet 8.5 days without internet in the Manikonda area. But I'm receiving an SMS saying it's a city wide issue while I know friends of mine in other parts of the city have the internet working fine. Your engineers never pick the calls. Incompetence or arrogance?
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Vamshi krishna kengarla🇮🇳
(@Vamshii_krish) reported
@ACTFibernetHYD @ACTFibernet Service request number is SR10177080413574 Please look into the this. This is taking longer than the expected.
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Raghu
(@RaghuTechWiz) reported
@ACTFibernet your customer support is absolutely pathetic! I raised a ticket 3 days ago and it’s still unresolved. Even after escalating to customer care, nothing is moving forward. Worst service experience ever!