ACT Outage Report in Puppālgūda, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Puppālgūda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puppālgūda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Puppālgūda, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Puppālgūda, Telangana
Latest outage, problems and issue reports in Puppālgūda and nearby locations:
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anurag reddy
(@anuragr58769582) reported
from
Hyderabad, Telangana
@ACTFibernet Even today Iam facing sooooo much Problem @ACTFibernet
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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Vishwa Talati
(@vishwatalati07) reported
from
Rājendranagar, Telangana
@ACTFibernet Also - Internet speed went down drastically from ACT and there is no solution given to it yet. Till the time the complain is open it is working ok. After that it is back to its worst. This also you should mention.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet Just to let you know that the issue is resolved. Please make a note of steps you took to resolve for future use.
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Kali Krishna
(@KaliKasivajjula) reported
from
Rājendranagar, Telangana
@ACTFibernet @mail2acthyd Y act is closing the service request with out solving the complaint.. I have raised many and ticket is being closed immediately. Please take immediate action on below issue. Ticket no:SR10139219935932
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet following with your customer support, nodal &appellate since last 2months plus but not getting final resolution @TRAI Very clearly can anyone explain me why is it the waiver Rejected. Pls explain and Happy to take quick call
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Hariprasad Naidu
(@yhariprasad) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi Team, My Name is Hariprasad Yadagiri. I took connection from ACT Fibernet. But unfortunately some personal reasons I want to cancel my account and I need my amount refund. Till now cabling etc was not completed. My registered mobile no: 9030259573, 101376726441
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Subhash Keer #StayHome
(@subhashkeer) reported
from
Hyderabad, Telangana
@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet
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cypher
(@Brewmaster_go) reported
from
Rājendranagar, Telangana
@HathwayBrdband why don't you care about your customers. 2 days since your modem stopped working, innumerable calls to your customer care everytime i get a response that issue will be fixed before completion of 2hours yet 2 days over now.@airtelindia @ACTFibernet #Covid_19india
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Noor Arman
(@NoorArman4) reported
from
Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
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Sanghamitra Malik
(@Ilovehyderabad) reported
from
Hyderabad, Telangana
@D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.
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Ashwan Kumar| اشوان كومار
(@Ashwan18) reported
from
Rājendranagar, Telangana
@amazonIN @cyberabadpolice @cpcybd @hydcitypolice kindly allow amazon to deliver router-modems as it is getting difficult for us to work from home in these times. Even @ACTFibernet people couldn’t help due to restrictions
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Pls help and make it fast. We have calls and presentations. Automated msg ahould come to your server if our main box not working. Use Technology we r in 21st century same old tickets and you guys come in 24 hrs this is slow process. @BSNLCorporate @bsnl_tt
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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trashca9
(@trashca9) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi, we are already an existing act customer registered mobile number- 8885382919. Kindly provide the connection. I will recharge for 3 months.
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Subhash Reddy Aedla
(@sraedla) reported
from
Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
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Rohit Rawat
(@rohit11rawat) reported
from
Nerādmet, Telangana
@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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Jithendra Kulakarni
(@Jithend83418308) reported
from
Hyderabad, Telangana
@ACTFibernet I got conctn on 13Apr20 lctn Sharada Nagar Mhptm Hyd ordered wit wifi router.thy hav conctd and actvd but didn't receive wifi router.if i try to reach sales team thy gave me another technician nbr(9553644113kumar)its swtchd off. Pathetic service which I nvr expected
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Citizen with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sendhil Nadhan BA
(@ShadowsKillShot) reported
@ACTFibernet Your call centre teams have cultivated a new habit of Hanging up the call and refusing to take ownership to resolve the problem. Ticket Number: SR10266221533244 The field executive refused to fix the issue today. No internet since Yesterday.
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Chukhu Nyozong
(@CNyozong) reported
@ACTFibernet worst company. The employees from this company will get your details and sent you request on Instagram and will deny later. They even come to the point of harassing you by calls and messages. They teach their employees to harass and cheat the costumers.
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Gowri Arun
(@GowriArun1) reported
ACT Chennai decided to discontinue my Wi-Fi for no reason. Despite my following up with them yesterday. Had already paid in advance for six months in September. Very poor customer care @ACTFibernet
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NandakumarBalaji
(@TheHyperNk) reported
@Edukudaa @HathwayBrdband I switched from Hathway to ACT for the same reason. @ACTFibernet has a excellent service and support
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Ramesh Bala
(@rameshlaus) reported
@ACTFibernet I have a service request. Please check DM
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aYn
(@AYaaN27J) reported
@ACTFibernet Every other day outage without notice @DoC_GoI @MoitOfficial We sincerely regret the inconvenience. Please be assured that we are working towards resolving this at the earliest. Your ticket number is SR10166243489884. Type *Help* to go to main menu.
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OPYadav@Nasarpur
(@anticorrupt83) reported
@ACTFibernet my ACT fiber is not working...complaint lodged but no redressal....require immediate repairs. Plz see it
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Gopi
(@gopi2_) reported
@ACTFibernet please respond to customer issue
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Tej Reddy
(@MVRTEJREDDY) reported
@ACTFibernet The worst broadband service is provided by none other than #Act Every month I'm facing network issue, that too on Sundays and Saturdays. Does this isn't wanted thing?
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charan chitu
(@charanchitu) reported
@ACTFibernet very poor service for past 6months... Internet is not working As expected... Need to raise 5 to 6 service ticket per month. ACT chennai team pls respond