ACT Outage Report in Puppālgūda, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Puppālgūda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puppālgūda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Puppālgūda, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Puppālgūda, Telangana
Latest outage, problems and issue reports in Puppālgūda and nearby locations:
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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Om Prakash
(@Miracle_om) reported
from
Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@WeAreHyderabad @ACTFibernet @ACTFibernetHYD #SunderRaju #BalaMalladi loosing one more loyal customer....
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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kiran
(@KGenupudi) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution. No call yet
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Noor Alam
(@IamN0or) reported
from
Rājendranagar, Telangana
@ACTFibernet And while I don't want to sound any preachy, I surely would like to make it a point and want the stakeholders to take a note, that it is fatal to have services down for almost a week. Please work on having a Plan-B/backup for such situations.
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Neither response nor internet from your end, since 1 week. #CustomerService support is horrible.
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Rājendranagar, Telangana
@ACTFibernet Now this is the 3rd day and still not resolved the issue. How will still use the empathy statements when your service is so poor. Its been really frustrating the way you guys are dragging my issue since 3 days. #WorstServiceActFibernet
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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Wilson Zakkam
(@WilsonZakkam) reported
from
Rājendranagar, Telangana
@ACTFibernet Still the issue is not resolved.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Sharma
(@imvishal154) reported
@ACTFibernet The internet in Yemalur Kempapura Main Road has been down for last 2 hours. Please bring it back up asap. Registered Mobile : 9710983284, Sarthak Rout.
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Phanihar Kattamuri
(@Phanihar1) reported
@ACTFibernet Still wondering how can you fix this again with a tape ?? Even without knowing any additional information about me and my location?
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Mohammed riyaz ali
(@Mohamme16541905) reported
There is no Internet since morning @ACTFibernet . Ticket has been raised it's been 8 hours still the issue didn't resolved. Ur technicians and Customer care executive doesn't have time to talk with the concern people's. Let me know the reason #actfibernet #hyd
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Deepu Pradeep
(@pradip_idiot) reported
@ACTFibernet @TRAI Team please help in such a irrospensible team , 2 weeks back @ACTFibernet team took money ₹5.6k from my end for new connection till now there is no connection no call from team, I requested for refund but no action from team. Please help in from this crisis 🙏🙏🙏
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Gowtham Mano
(@GowthamMano2577) reported
@ACTFibernet so you won't accept ur mistake, for one day my LOP will be 4K, will u give that..?? see i am not just blaming u, try to understand from our end, getting money without proper service is what..?? pls say that. we demanding for what we pay, don't u forget it.
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Jasman Singh
(@JasmanS24858622) reported
@ACTFibernet I have raised multiple srs in past 10 days. Tickets are just being closed, issue still remains unresolved. How many times do I raise an sr for the same issue. Probably will disconnect today if my issue does not gets resolved today. Your customer support is dumb
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Paramjit Bhutia
(@BhutiaParamjit) reported
@ACTFibernet Cancelling the connection request. No response from your team. Worst service. I don't know what the escalation is about. From Thursday the payment has been made. But no action till now.
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Mahesh kumar
(@thenameismk) reported
I ordered a new connection when they promised the same day of installation and also forced me to pay 6 months of rent in advance , but Act Fiber Network (@ACTFibernet) does not keep their promises, and the executive never picks up the phone. I had such a bad experience from ACT
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Ragjaya/Ramesh
(@RagjayaRamesh) reported
@ACTFibernet my customer complaint is a week old inspite of several reminders neither I received a response nor my issue is resolved. Pathetic. Customer care is customers ignored
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Shivam Srivastava
(@shivam3012) reported
@ACTFibernet Really pathetic service... No internet and no customer support. Whole apartment is facing outage and the estimated resolution time keeps on increasing. Are you guys planning on doing something or should we switch to @airtelindia ? #actsucks #patheticserviceact