ACT Outage Report in Puppālgūda, Rangareddi, Telangana

@ACTFibernet I lost hopes this will be rectified without causing any damage to@my profession. Imagine 2 days of outage for a work from home professional. Not just me but my wife’s job is also affected! Please disconnect. I’m sure there are other ISPs who can resolve issues like this faster

@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet

@ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider

@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills

@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !

@ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.

@ACTFibernet See no response again , and its end of the day i would like you guys to understand that you are the worst service providers i have ever seen i am going to disconnect with @ACTFibernet forever and i will encourage people not to use it. Please be ready for next legal course of act

The shittiest 5g network @ACTFibernet the biggest scam its not even 2g

@ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.

@ACTFibernet sir facing problem since last week their is no response from your executive side and if they response they talk rudely and without concerning the customer they close the complaint raised kindly look into the matter

@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.

@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

@ACTFibernet 👎👎👎 UR SERVICE WAS WORST

@ACTFibernet ITS A WORST NOT RESOLVING MY COMPLAIN COMPLETEY ONE MONTH IS OVER NOT YET OFFICIAL OF ACT FIBER NET NOT CALL ME

@ACTFibernet Please Reach to this issue ASAP . Pathetic Service

@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.

@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month

@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?

@ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?

What is the resolution time Ticket no SR10166605033264 @ACTFibernet

@ACTFibernet it happens every 15-20 days . No point of resolving the issue.

@ACTFibernet I installed ACT last week and the experience has been pathetic. I was given an offer for a free router for a 3 month plan. But the router I was given does not support the connection speed. Raised a query on Sat, it's Wed now but no resolution has been provided.

@ACTFibernet I have been reaching out to you since saturday to refund my GX security and take it back. Still no response, today is my last day in my flat please help. You are taking too much time. Its getting too long now and its frustrating @jagograhakjago Acc no : 102646152357

@ACTFibernet worst customer support I want cancel my account and need refund...

@ACTFibernet Man my urgent work is help up. 😫 send some technician immediately else I will switch to other network.

@ACTFibernet worst service. Without any request connection reactivated. For a period no connection and demanding payment. Nodal officer not useful at all and worst service provider. Totally not professional

@excitel_rocks 12 Days..No resolution. I think your team not able to resolve in this year @ACTFibernet Your can reach for new broadband connection?

@ACTFibernet Hi team, I requested for a new connection on 15 March and paid the amount as requested by your sales representative. However, due to technical and logistical problems, the connection is still not provided. Can you please close the request and process the refund?

@ACTFibernet I am fed up with the services provided by you . Two days back only I got a call from ACT regarding the feedback and now I am facing the same issue backend problem from your side . Dont even bother to get it done since I have switched to a different service provider.

@ACTFibernet Fed up with your service. Yesterday there was no connectivity for 4 hours, again there's nothing since morning. What's going on? I have got to switch to another service provider, can't have this affecting my work two days in a row!!