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ACT outages and service status in Puppālgūda, Telangana

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Puppālgūda, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 30, 12:39 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 13% Total Blackout (13%)
  • 4% E-mail (4%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puppālgūda, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puppālgūda, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at ACT

ACT is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Puppālgūda, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad E-mail 9 hours ago
Hyderabad Wi-fi 1 day ago
Hyderabad Internet 2 days ago
Hyderabad Internet 3 days ago
Hyderabad Internet 5 days ago
Hyderabad Internet 6 days ago

Nearby cities with recent reports

Hyderabad

7 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Puppālgūda, Telangana

Latest outage, problems and issue reports in Puppālgūda and nearby locations:

  • PratigyaSuri
    Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana

    @ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .

  • umakanthzzzzzzz
    umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana

    @ACTFibernet @JioCare @airtelindia Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 01-Jun 16:00 to 19:30. Inconvenience caused is Regretted. Team ACT

  • Awesomeali71
    @AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana

    @ACTFibernet Its been more than 15hrs still no update nobody visited... #Pathetic service

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana

    @ACTFibernet Internet down again

  • itsashwaan7
    Mohammad Ashwaan (@itsashwaan7) reported from Rājendranagar, Telangana

    What is the resolution time Ticket no SR10166605033264 @ACTFibernet

  • manikanta807
    manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana

    @ACTFibernet My internet is not working from yesterday. I was told by customer care that there is an issue in my area. That means whole colony is impacted. This is worst service to keep a whole colony wifi down for more than 16 hours. #worstservice

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet No Response yet and the Internet is still not working. Pathetic service.

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad

  • santoshkumarns7
    Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana

    Pathetic service handling by technician Vishnu of @ACTFibernet in Miyapur hyderabad. Totally incapable and incompetent

  • Mohamme74715712
    Mohammed ibrahim (@Mohamme74715712) reported from Hyderabad, Telangana

    @ACTFibernet need help urgent trying to contact but can’t need to shift my broadband please contact me asap.

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • sandeeprachala
    🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana

    @ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it

  • umakanthzzzzzzz
    umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana

    @ACTFibernet One of the worst services nowadays we are facing from you. It is repeating , if you can't solve it please let me know so that I can go to the best service provider any of @JioCare or @airtelindia

  • jagadeesh376
    Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana

    @ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback

  • SujataT07213890
    Sujata Tiwari (@SujataT07213890) reported from Rājendranagar, Telangana

    @ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet @MMH12169799 Worst quality service poor customer care

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ninaada
    ನಿನಾದ | निनाद | Ninaada (@ninaada) reported

    It has become common to see electricity vanish at the slightest hint of rain. Now even the internet goes off when it rains. Some responsibility and accountability @ACTFibernet. This is the 3rd time the internet has gone down within a month. I would expect a refund or extension of the duration of the downtime to my plan. That's the bare minimum I'm expecting.

  • MayaRao
    MayaRao (@MayaRao) reported

    @ACTFibernet Received message - Service request for this issue is already raised with reference number SR10280013547144. We will resolve the issue by 30/04/2026 15:30:00. Thank you for your patience. Issue is not resolved. It’s 17:09 hours, 30/4/26.

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @ACTFibernet Uh ******* ******** @ACTFibernet from Mrng internet isn't working last week same problem and connect connect to customer care **** service I'm going to break ur box

  • OGSenaniFan
    #OG Fan🐆™ (@OGSenaniFan) reported

    HI Need help in changing plan @ACTFibernet Customer service is not at all answering Please help

  • pradeepnairz
    Pradeep Parakuth (@pradeepnairz) reported

    @ACTFibernet @ACTFibernet kindly cancel my subscription!

  • DetaniVipin
    Vipin Detani (@DetaniVipin) reported

    If you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.

  • Travellingpant
    Adi (@Travellingpant) reported

    @ACTFibernet Again a template answer does it take 3days to solve a problem with internet?

  • Jaiprakash172
    Jai Prakash (@Jaiprakash172) reported

    @ACTFibernet Any update regarding my complaint..

  • manojbhatt11
    MANOJ BHATT (@manojbhatt11) reported

    Internet not working @ACTFibernet

  • Jaiprakash172
    Jai Prakash (@Jaiprakash172) reported

    @ACTFibernet This is a repeated fault and not a one-time issue. Please arrange an immediate technician visit and provide a permanent fix. Also, consider downtime compensation for the service disruption. If not resolved today, I will escalate this further.