ACT Outage Report in Bentonbāvdi, Hyderābād, Telangana

@ACTFibernet I lost hopes this will be rectified without causing any damage to@my profession. Imagine 2 days of outage for a work from home professional. Not just me but my wife’s job is also affected! Please disconnect. I’m sure there are other ISPs who can resolve issues like this faster

@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet

@ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider

@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills

@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !

@ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.

@ACTFibernet See no response again , and its end of the day i would like you guys to understand that you are the worst service providers i have ever seen i am going to disconnect with @ACTFibernet forever and i will encourage people not to use it. Please be ready for next legal course of act

The shittiest 5g network @ACTFibernet the biggest scam its not even 2g

@ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.

@ACTFibernet sir facing problem since last week their is no response from your executive side and if they response they talk rudely and without concerning the customer they close the complaint raised kindly look into the matter

@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.

@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

@ACTFibernet 👎👎👎 UR SERVICE WAS WORST

@ACTFibernet ITS A WORST NOT RESOLVING MY COMPLAIN COMPLETEY ONE MONTH IS OVER NOT YET OFFICIAL OF ACT FIBER NET NOT CALL ME

@ACTFibernet Please Reach to this issue ASAP . Pathetic Service

@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.

@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month

@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?

@ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?

What is the resolution time Ticket no SR10166605033264 @ACTFibernet

@ACTFibernet my internet has not been working since yesterday morning. I called your customer care service 4 times yesterday. It's not resolved till now. Everytime I am told it will be resolved in another 30 mins. How much more patience do you expect from your customers?

Ticket SR11067335186900. Please cancel the workorder as it is pending from long time. Very bad customer service @ACTFibernet @DoT_India

@ACTFibernet I had requested for disconnection on March 26th but impressively you guys did that on 24th itself. Such a mess, kindly fix this!! 102461149146

@ACTFibernet tkt ref; SR10167376061574. we work from home and are an old subscriber to ACT family. Of late we have connectivity issues which is effecting our productivity? Can we afford this? NO WAY SIR? NET CONNECTIVITY IS BINDING US PLSS TAKE CARE AND FAST. BST RGDS

@ACTFibernet your net so **** that my phone says no internet connection if i try connecting to my pc it says connected and its not working please fix this issue i am pissed with your internet connection

@ksuresh9626 @ACTFibernet I got it disconnected today.. they take 24 hours to fix an issue and take at least 3 days to give connection but worked out a disconnection request in just couple of hours ..

@ACTFibernet Bb not working.

@ACTFibernet I have recently ended my subscription and my connection is now disconnected, till now no one has came to collect the router and issue the refund, i have been calling you many times but not getting answers, pl look into this and collect the router

@ACTFibernet I spoke to customer care representative and he has mentioned how your so call customer care agents get rid of their customer by falsely updating the details on customer tickets. I have the entire call recording. I wish I could upload it here

@ACTFibernet No you will not look I know better. I don't want this service in my whole life. Worst experience.