ACT Outage Report in Bentonbāvdi, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Bentonbāvdi, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bentonbāvdi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Bentonbāvdi, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bentonbāvdi, Telangana
Latest outage, problems and issue reports in Bentonbāvdi and nearby locations:
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Mirchi Shezzi
(@mirchishezzi) reported
from
Rājendranagar, Telangana
@Andrew007Uk @ACTFibernet The exact same experience. And since I was the one who insisted we get this particular service, my parents keep giving me grief about it. 😣
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Venu Reddy Gurram
(@Venureddy_28) reported
from
Rājendranagar, Telangana
worst service @ACTFibernet @ACTFibernetHYD ..you guys just wait for Ambani to come and f*** you.. #frustratedwithACT #ACT
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sameer mohammed
(@samirmohd1985) reported
from
Rājendranagar, Telangana
@ACTFibernet No connectivity from 3 days and have been calling your customer care getting same response " Sorry for the inconvenience complaint will be closed 24 Hours" but no resolution
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Santhosh Kumar Gatla
(@skgatla) reported
from
Hyderabad, Telangana
Dear @ACTFibernet is there any technical support at ACT Fibernet, on Thursday I made a complaint regarding internet issue SR1017699949147, AC NO 101013664954, how many days to you want to resolve the issue, really I feel mercy on you people.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
How did you close this ticket without resolving the issue @ACTFibernet
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Rohith Kumar Sajja
(@rohith5955) reported
from
Chintalkunta, Telangana
Worst service ever from an ISP in Hyderabad. Relocation request put 3 weeks ago. Your employees redirecting calls to each other. @ACTFibernet @ACTFibernetHYD
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RahulKHANNA
(@RahulKhanna2080) reported
from
Hyderabad, Telangana
@ACTFibernet Why do I have to keep trying customer care number which is very difficulty to connect with your team. We have connectivity issue since 2days. It's is frustrating. A/c.101008784486
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
@Madan1242 @ACTFibernet Connection problem vacchinappudu alane anipisthundhi. 24 hours ani sollu response tho savadhobbuthaadu. But, remaining time 👍🏼
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Nikunj B.Patel
(@nikupatel1987) reported
from
Uppal Kalan, Telangana
@ACTFibernet My internet is not working daily for 5 hours in the noon and there is no Customer Care also. Fyi...I am going to pay 50% only this month. Account id - 101007173376
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@tpkumar1506 @ACTFibernet I know!! We have a BSNL connection at home. To be fair, so far I have had no problem with ACT in the last year.
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abhijeet
(@friend_abhijeet) reported
from
Rājendranagar, Telangana
@ACTFibernet Shame. It's been nearly one month we asked for proper wiring on our society terrace and all ACT could do is pretend acting on issue. Apt to name ACT. No progress except site visit, no plan, no update, nothing.
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RAM
(@rraj767588) reported
from
Hyderabad, Telangana
@ACTFibernet Your network is not working it always gives problem
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Waiting for @ACTFibernet to restore my connection! SR1017700000722. Down for almost 24 hours now.
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Kamal
(@pskamalnath) reported
from
Rājendranagar, Telangana
@ACTFibernet Very poor customer service.. it’s very hard to reach customer care..phone is always busy , even if some one attends the phone they won’t resolve the issue even after multiple follow ups
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Babul Films
(@BabulFilms) reported
from
Hyderabad, Telangana
@ACTFibernet #Hyderabad S-4, Saregama Apts, shaikpetnala Wi-Fi not working. Yellow triangle. DNS Server not responding. #SOS
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Andrew Fleming
(@Andrew007Uk) reported
from
Hyderabad, Telangana
@pashapt @ACTFibernet No deffimation. I just want the service I paid for and to know if others are getting it.
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Babul Films
(@BabulFilms) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet S-4, Saregama Apts, #shaikpetnala Wi-Fi not working. Yellow triangle. #DNSServer not responding. #SOS
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Hareesh Kalavakunta
(@hareeshrk89) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi.. I am unable to reach your customer care on phone. Neither I can complaint on your app.. need assistance related to billing ..
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Rajeev Singh
(@RajeevS18541780) reported
from
Rājendranagar, Telangana
@ACTFibernet , Hi I think you are the worst internet service provider where there is no customer support. My internet is down from last 2 days. Registered 2 complaints no solutions yet. My number is 9560002235. Expect urgent solution.
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Andrew Fleming
(@Andrew007Uk) reported
from
Hyderabad, Telangana
@manchusri @ACTFibernet Including their on line monitoring. So many unhappy folk but glad there is one happy customer - hope that can spread soon. 48 hour response is seemingly a fairytale - out nearly all week for me and still out.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
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Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
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Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response