ACT Outage Report in Bentonbāvdi, Hyderābād, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bentonbāvdi, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bentonbāvdi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Bentonbāvdi, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bentonbāvdi, Telangana
Latest outage, problems and issue reports in Bentonbāvdi and nearby locations:
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@WeAreHyderabad @ACTFibernet @ACTFibernetHYD #SunderRaju #BalaMalladi loosing one more loyal customer....
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution. No call yet
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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kiran
(@KGenupudi) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
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Wilson Zakkam
(@WilsonZakkam) reported
from
Rājendranagar, Telangana
@ACTFibernet Still the issue is not resolved.
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Neither response nor internet from your end, since 1 week. #CustomerService support is horrible.
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
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Noor Alam
(@IamN0or) reported
from
Rājendranagar, Telangana
@ACTFibernet And while I don't want to sound any preachy, I surely would like to make it a point and want the stakeholders to take a note, that it is fatal to have services down for almost a week. Please work on having a Plan-B/backup for such situations.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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Om Prakash
(@Miracle_om) reported
from
Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Rājendranagar, Telangana
@ACTFibernet Now this is the 3rd day and still not resolved the issue. How will still use the empathy statements when your service is so poor. Its been really frustrating the way you guys are dragging my issue since 3 days. #WorstServiceActFibernet
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madhav
(@Madhavrg) reported
@ACTFibernet This morning, your technician came down and broke my fully functional, one week old network connection. His reasoning was he needs the junction box some place else. I got no response on when connection will be restored. Opened a ticket too but nothing happens.
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Livingston Samuel J
(@Livingstonsamu1) reported
@ACTFibernet Good that you replied to my tweet. But your customer support is still poor. My issue is still not rectified and haven't heard from your team for the past 3days
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ashit ranjan
(@ashit_ranjan) reported
@ACTFibernet Thanks for your great service. My account no. 102378172969. Firstly you are backing from issuing a refund and now asking me to return your router. Please check all my registered cases. Come and collect your router. Only internet is fast, Very poor management.
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HG
(@bennett_rooster) reported
Hi @ACTFibernet I have raised a complaint ticket no SR11057581054392 It was closed without any update. I call service center and they say they are arranging call back but no one calls. I am using Act Fibernet from 5 years, never faced such issues, why now?
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Anusha
(@Anusha96586528) reported
@ACTFibernet I was charged for static IP which I didn't request for. When I reached out to customer care , they said they will revert the charges, but didn't do. When I raised complaint again they closed ticket without any resolution. Please revise the bill.
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Ayush Singhal
(@AyushSi83737540) reported
Account Number is 110345682940 Userid is 110345682940. Ticket details for your reference Ticket No:SR11057643056172 . @ACTFibernet Please look into it. Its been almost 24 hours since a lodged a complaint that my internet is not working. No response from the team.
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Santhosh Babu V
(@Bobby_santhosh1) reported
@ACTFibernet I m following up, today they have closed my request thrice without solution. Please get escalation call to be connected to seniors or to connect concerned team when they don't have answers.
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Raju M
(@mraju_kpc) reported
@ACTFibernet Check my account and found Amount is refunded. Thanks for your support. Two input from myside 1. If service not available why agent accepted request 2. Like Dish please provide instrument on house Top
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Sruti singh
(@sruti_singh) reported
@ACTFibernet. I have disconnected this service and came back to my hometown on July 2020. Now i have received an email asking to return the router whichwas free. Post 1 yr they remember to ask for router. Absolutely amazing timing.
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Santhosh Babu V
(@Bobby_santhosh1) reported
@ACTFibernet you guys try to exploit people in current situation, network is good but service is pathetic due to which I disconnected your service. When I am claiming my payment you guys have taken 1 month to do refund that too not completely.