ACT Outage in Kādagrahār, Bangalore Urban, State of Karnataka

@ACTFibernet your fibernet is not working from yesterday, how many days you require to fix it

@ACTFibernet Account No. 102340389924 There is a wrong Netflix bill of Rs.199 for January 21. Had disconnected netflix on 29th Dec 2020. Because of this bill, I'm not able to pay for 6M+1M plan due on 27th April. Sorry to say, the issue is not getting resolved.

Hey @ACTFibernet day by day your customer care folks are out to prove me wrong thta you guys have an excellent track record. My internet went down for no reason today. 1/5

@ACTFibernet's service is much much better than yours.

@ACTFibernet Reagarding the above problem They told that they will recover router with in 48 hours .48 hours already got over so kindly send some .one to recover router as well Refund the money .

@ACTFibernet Last problem fix lasted for 3 days. Once again #ACTInternet went down @ACTFibernet is down since 11-Apr-2021 11am. Multiple customers at Apartment impacted

@ACTFibernet if you feel that you cannot resolve this, then cancel my connection and refund the money. Still I don’t have Internet connection, how we will do work from home. What is going on. #BangaloreACTFibrenet #HSRLayout

@ACTFibernet Really annoyed with your representative. The SR are getting closed without any resolution. Following up from last 2 days. Pathetic customer experience. Account Number- 102011205808

@ACTFibernet Shame on you ACT Fibernet. My Internet has been down for 48 hours and not a single call from your folks despite assurances. Posting it on social media so that people think twice before taking your connection. @airtelindia @reliancejio

Hi @ACTFibernet not able to raise support ticket against internet not working via your chatbot. Can I get help via tis mode?

@ACTFibernet how do I disconnect/Terminate my connection.

@ACTFibernet Our ticket number sr10254429636582. As customer to ACT do we not have right to ask question-"when connection will be restored" answer awaiting from team ACT since 25th March. What a joke of customer care/service by Team ACT! Hope this tweet will wake you up from deep sleep.

@ACTFibernet Team ACT. Do u believe in attending customer complaints? Our IT team has raised ticket on 25th March acct id - 102017338504. No response from customer care. Does anyone at ACT care about customers? Plz respond to 9740809911-Anand.

@ACTFibernet Lousy service. Internet has been down for six hours. It’s a regular occurrence. Second time this month. And not to mention slow speeds. If this persists, will opt for another service provider

@ACTFibernet , bad and intermittent connectivity issues near Mariyappanapalya, Gnanaganganagar, area... specifically in the SLV Golden Nest building. All users affected, since 2 hours can you pls resolve urgently.

@ACTFibernet worst n pathetic customer service its been 3 days since i requested for a broadband connection here in banglore but your person is not responding and payment has already been dine on same day afterwards no respond from anyone process for refund of my money

@ACTFibernet An 8 year old subscriber like me received 25 Calls in last 4 days to pay my bills that too after suspending my connection . But when u call them back they will never connect and is always busy . The worst APP and Website not at all user friendly . Want to switch

@ACTFibernet internet down again.. this happens frequently.. what is happening .. complaint number no:SR10254102750242

@ACTFibernet It took 24hrs to resolve the case, I wish it was less. Otherwise happyb with the resolution

@ACTFibernet It is rectified for sometime but again I am having the trouble, yesterday from 130pm to 530pm and today 130 till 6pm internet is down. Can you clarify and add the loss to my account back?

@ACTFibernet Hi Team, Worst broadband network bcoz of that bad response has shared by ur back end team still no clarification has been shared over it🤬🤬🤬🤬

@ACTFibernet Internet is not working. No response on complaint. 2 complaints in 3 days.. Really service is getting bad these days.

@ACTFibernet unable to contact with customer care. Call getting disconnect in between conversation. In need to wifi repeater for existing connection.

@ACTFibernet As if u guys can fix the issue real time ...

@ACTFibernet From 3month I have been giving this opportunity.. now it's my time to as for it . Can u guys can really fix the issue or no.. or u don't have anyone how can fix the issue?? What KARMA is this for me ???

@Airtel_Presence Yes pls.. save me from @ACTFibernet .. worthless services worthless customer service.. pls call @8217563422. As my mrng walk I have to call act every mrng. 560013.

@ACTFibernet @balamalladi @TRAI ACT couldn't reconnect my internet so I switched to another ISP. Now they are not giving refund. They simply close the existing refund request and raise a new one without any communication to the customer. And their customer care disconnect limes

@ACTFibernet Non of you all got in touch still with me and it’s been 24 hours you guys haven’t closed my ticket that was raised @ACTFibernet us someone work in ur team or you know only to take Bill and dint know what is coustomer service

@ACTFibernet I was told by the helpline executive there is no policy for refunding unused credits incase of termination of service before completion of tenure? If someone is relocating to Kolkata where Act doesnt operate why shud he lose the entire advance of 6 months?

Worst service @ACTFibernet , no one contacted yet