ACT outages and service status in Srīrāmpuri, Telangana

Problems in the last 24 hours in Srīrāmpuri, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīrāmpuri, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Srīrāmpuri, Telangana

Latest outage, problems and issue reports in Srīrāmpuri and nearby locations:

• 
  Venu Velpuri (@Venu_Vg) reported 25 minutes ago from Srīrāmpuri, Telangana

  Any ISP in mancherial with better service and high speed Why don't you people give it a try here @ACTFibernet @HathwayBrdband @BeamFiberHyd @ZoomNet_tve

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported 6 minutes ago

  @ACTFibernet My internet has been down and there has been no resolution. Ticket SR10180741534844 is still ongoing. The chat support team is not responding, and despite multiple requests, the assigned engineer has not called back. This level of service is unacceptable.

• 
  ismail baumran (@ismailbinomer) reported 8 minutes ago

  @ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?

• 
  rahul thakur (@rahulthakur000) reported 8 minutes ago

  @ACTFibernet one of the pathetic ISP and customer care. Took new connection 15 days back 300mbps with mesh,i started seeing packet drop 37-40% every 5 mints. Raised request but kept on changing ETA, now i have disconnected connection but haven’t received any refund communication

• 
  ismail baumran (@ismailbinomer) reported 8 minutes ago

  @ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?

• 
  Nilesh Patel (@NileshP28391464) reported 10 minutes ago

  @ACTFibernet Whenever a complaint about a disconnection arises, it takes you at least two to four days to fix it, whereas other Wi-Fi companies resolve the same issue within half an hour to an hour. Why is this the case? Why don't you improve your company's service?

• 
  Hanu Rao (@HanuRaoG) reported 11 minutes ago

  @ACTFibernet It’s really shame on your face!!! Why you guys closed both the tickets?? Issue resolved? Who told you to close the tickets?? Please immediately open the ticket and send the technician to home. Please don’t do these worst service

• 
  kumaraswamy p (@Kumaraswamyp86) reported 12 minutes ago

  @ACTFibernet We contacted the local ACT technicians regarding service availability. They informed us that extending the network to our location would require the installation of two additional poles and approval from higher level. Considering the growing demand and potential customer base

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 14 minutes ago

  @ACTFibernet Finally paused the services of @ACTFibernet temporarily by keeping it under safe custody; and then you start receiving calls from their support team, sir we will resolve all issues, keep it active; but then lessons should be thought the hard way

• 
  Shivam Srivastava (@shivam3012) reported 16 minutes ago

  @ACTFibernet Pathetic service. Payment made on 9th but still internet disconnected. Your customer service team is saying that I’ll receive callback in 30 min since morning. No calls and no update. SR10280782139645. Fix this asap

• 
  Ashish Bansal (Coolash) (@coolash71) reported 18 minutes ago

  @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue