ACT Outage in Chandapura, Bangalore Urban, State of Karnataka

@ACTFibernet hello, internet is down along with the speed now it’s not even opening google! Or ur act portal page! Pls fix it ID -10931386

It's really a slow service when your tickets take more than 48hrs to just acknowledged and aim to resolve a simple retrieval of monthly bill.s @ACTFibernet

@ACTFibernet hello my internet is not working , user I’d is 10931386

Get your ACT together @ACTFibernet. We have waited for resolution for 3 weeks now. The engineer seem to be always busy to resolve this issue. #lousyservice

@ACTFibernet internet speed drops down frequently and when raised a ticket the contact person asks us to play YouTube video and check speed test. For that moment it works. Later againthe speeddrops down. It hapend with customersupport executive multiple times. Userid:102656406176

@ACTFibernet The service is at worst 😩

@ACTFibernet Resolution has to be taken but what about the loss of 7 + days incurred by me ? This amounts to deficiency in service.

@ACTFibernet Hi  This is so ridiculous experience I'm having I need to shift the connection and in the app it's not happening Also cc number is not redirecting  Wat the hell is this   102331588132 this is my account number Please help

@ACTFibernet These guys are a looting new connection people by saying there's wiring issue in your apartment, even when you stay at known Gates Community. And force and try to up sell you expensive plan. Think twice to call them for new connection. Stay safe guy.

@ACTFibernet No contact information for ACT 4K stream support on your IVR or mobile app. Great product, useless service.

@ACTFibernet every time Power goes off in our Apartment the Internet connection is disrupted. This has been going on for 4 days and your technicians have no solution. Pls do the needful Ticket no: SR10265850563774. Very disappointed with the level of response

@ACTFibernet looking for support No wifi connection

@ACTFibernet internet connection is not working at my place.. pls fix it urgently

@ACTFibernet I confirm issue is resolved now post Escalation

@ACTFibernet after more than a week of paying and applying for connection, haven't yet received it. Also no follow up or updates even after repeatedly asking the customer care personnel to do s. Extremely disappointed

@ACTFibernet Yes!! There would be multiple factors affecting the speed only for #ACTGiga i have no other internet line/router conflicting with your #Giga connection! So stop these canned response and work on resolution. If the issue was sorted i wouldn't have responded to this!

@ACTFibernet How can u guys sleep over things like net being down. Your guys tell us that some server is down somewhere and they're not sure of recovery. It's been off since yesterday night in yemalur area . All this with wfh. Is it better to choose Airtel again over u guys?

@ACTFibernet no internet connectivity since morning 8am. Ticket raise already. Please resolve the issue asap. Your ACT Fibernet Ticket no: SR10265791212254 has been registered. Our team will ensure fastest possible action

@ACTFibernet @FiberAct A/C No : 102589662508 shifted to new location but was never used as your team has never installed router. Now charging huge bill with no accountability Please waive the amount and keep connection on hold when I require the services will call u. @DoT_India

@ACTFibernet any plans of giving proper service to your customers? Your customer care team doesn't understand english, neither they understand the pain faced by customer, spoke to Sapna at cmr care who refused to escalate even! Pathetic service!!! @Consumer2Court @consumersindia

@Shujat_ @ACTFibernet Yes waste service i will not be able to play clash royale .

@ACTFibernet I've explained my situation to all the technical staff i could reach & customer service team. All have given promises of a so n so time of restoration. None fulfilled yet.

@ACTFibernet No internet since afternoon yesterday, been more than 30 hours. If i lose my job due to this, I'm going to court. Very Pathetic. @syed_zain1 also having similar problems

@ACTFibernet hello, internet is down along with the speed now it’s not even opening google! Or ur act portal page! Pls fix it ID -10931386

@ACTFibernet is one of the worst service provider.

Now the same provider can give new service request with in a day for new customers. So whoever is thinking of taking @ACTFibernet please don't. They will not take existing customers service issues seriously go for any other alternatives. (4/n)

@ACTFibernet Internet has not been working for the past 5 hours. Help asap. struck middle of work 9677262980

@ACTFibernet Team I don't understand why you are taking so much time. At the of installation you promised if you don't like our service then you can ask for disconnection and you will refund all money. But now when I have raised for disconnection,you guys are doing time pass?

@ACTFibernet Still issue continues to be the same. It's been 5th day now @ACTFibernet

@ACTFibernet my payment was delayed by just 1 day and you have charged me a late payment fee while there were days without service. Should I then charge you for not giving me service. ACC: 102460449814