ACT Outage in Chandapura, Bangalore Urban, State of Karnataka

@ACTFibernet not working in my home. Paid annual bill and now I am repenting. Wish I had never taken your annual plan. @JioCare @reliancejio when are u launching in my area

@ACTFibernet @ACTFibernetHYD worst customer service WTF response from your Team need immediate resolution for my my issue call me immediately +919538488302 @reliancejio

@ACTFibernet worst service. Took payment for 4 months but no connection is provided

@ACTFibernet I didn't get any call from ACT, kindly plz check your database and call.. it's very poor response from ACT!!

@ACTFibernet I didn't get any, kindly please check your database and contact me once again. It's very poor response for ACT..

@ACTFibernet Again the internet is slow not usable .. call me today anytime.. please.. as I can see u have tried one time

@iamShyamR @ACTFibernet Seems it's everywhere same issue.

2 weeks and multiple internet connection issues. The worst customer service. Horrible turnaround time. @ACTFibernet #ACTsucks

@ACTFibernet Trying to reach customer care from last two days . Not able to Just here that (Ur call waiting list is more than 30) Two days and I am stil there

@ACTFibernet Worst services ever. Raised a request for no service. The connection keeps dropping. Please think wisely before joining their services.#actinternet #actfibernet #worst #frustrated

@ACTFibernet Worst services ever. Raised a request for no service. The connection keeps dropping. Lease think wisely before joining their services.#actinternet #actfibernet #worst #frustrated

@ACTFibernet Hv been tryin to contact since 2 days. Every time there's a wait for 10 mins & more. Then the call gets dropped before I can speak to any customer support executive. There seems to b a connectivity issue with my Wifi here. Been more than 48 hrs. Get in touch ASAP.

@ACTFibernet Yes the service was quick, however would be great if a permananet solution can be provided for this frequent connectivity disruption.

@ACTFibernet your callous customer service , lack of ethics, lack of response are about to pay. @reliancejio will do to you what it did to @airtelindia ...just that you aren't big enough to take the punch. I will move over as soon as they arrive in my area.

@ACTFibernet you guys are so consistent with your "awesome" service - an outage every month :D. Once again, I am facing an outage since yesterday and your customer care executives are clueless as to when it will be resolved.

Terrible service by @ACTFibernet, every other day, Absolutely no internet connection and we are ended up paying a hefty amount every month. These guys are doing Loot in the name of Internet service-and we the customers are badly waiting for the JIO fiber.

@ACTFibernet It's been 24hrs.. Yet there is no resolution till now.. You guys doesn't seem to have much care for loyal customers.. This is how you loose customers..

@ACTFibernet service is detereorating by the day in Bangalore...

@ACTFibernet act broadband not working since yesterday evening in Bangalore ....

Also you Helpline number is really good. I had waited for almost 10 mins but no service executive to attend that call. I can surely say that I won't be recommending anyone else for @ACTFibernet .

Thank you @ACTFibernet for such pathetic service. I reported router issue. On the call I told that I will be available after 7. Till then she agreed. A guy called at 6 and said no one can come after 7. So I left my office reached home. No he s missing nd not taking call. 👍👍👍

@ACTFibernet internet not working for 102017882501. I am trying to use ur app, and that even is not responding!!

@ACTFibernet internet not working since three days and I have called the customer care more than ten times. Still issue is not resolved. Kindly help me with disconnect. I want to move to a different service

@ACTFibernet Need help with the Billing. But not able to reach the customer support. The support option from the app is useless. Call centre has a long queue. Location: Bengaluru.

@ACTFibernet Yes, however, the fix was provided late and same was not expected from ACT. Need timely resolution to achieve customer satisfaction.

@ACTFibernet I want to surrender my connection! How to do it. Network goes off often n dis is bad. not happening 2/3 times, more n in middle of work connected through VPN. I HATE dis n I WANT TO SURRENDER. NO COMPROMISE dis TIME. GOOD BYE #Act @airtelindia or @reliancejio help

@ACTFibernet I think i choosed wrong service provider. I got fed up with multiple follow-ups with your sales executive and team. Please don't make false promises to customers if you are not going to deliver.

@ACTFibernet , Guys this is not acceptable, I have made a request to change address with relevant documents. It is almost a week and address is not updated. I called the customer care and everytime I am asked to wait 72 hours. What should I do to get my address updated.

I am surprised with the service of @ACTFibernet, for providing new connection you people are taking more than 5 days. Booked for new connection on last Saturday.. till now no response..@actfibernetblr

@ACTFibernet No , it has not been resolved. I have decided to discontinue your service and take further steps.

@ACTFibernet Hi Team, Could you please activate my account. "The service is blocked" message is displayed. Account No:12687212

@ACTFibernet you guys have the most rude people who come to our house to try and "fix" the internet. They'll do half the job and leave. When we call back to tell them that it's still not working they say "it's so easy to fix why should I come to do it".

@airtelindia @Airtel_Presence @airtelbuzz From last 2 days airtel broadband not working and its so difficult to contact customer care.Just wondering, you charge late payment fee if bill not paid on time.. Will they reduce bill accordingly @ACTFibernet

@ACTFibernet @SonyLIV Frauds ... Looting customer...inspite of full payment...they have disconnected the account..and i am following up since 17th Aug and no support so far...Shame on you ACT ..stop looting the customers @ACTFibernet @BangaloreTimes1 @BangaloreBuzz @ConsumerReports @JagoGrahakJago_

@ACTFibernet @SandyMohanG the Story continues again with slow speed followed by Service not Working internet. Last Saturday same story again the Story Continues. Great Cust is: 11251054. Making a way for GIGA good job. On service delivery part..🙏🏻

@ACTFibernet Time to see you guys in consumer court. Your customer care, Manager and the whole company is full of shameless people. It's been more than a month and you are not able to resolve my billing issue. Shameless cheaters!

@ACTFibernet Problem still remains unresolved. @forum_consumer @TRAI

@ACTFibernet The worst part is, above mentioned no is not reachable. Whenever I complain about the issue. No sure things get fixed, later it attains the same state. Like Act home page not opening and no internet or slow speeds in spite of having internet bandwidth.

@ACTFibernet I don't think you guys regret otherwise you would have rectified the issue. It's been 6 days. Every time I call call centre executive tells me he or she has forwarded the complaint.

No one has contacted me yet, am in Bangalore near electronic city, if the network connectivity is not feasible atleast return my payment by earliest. @ACTFibernet

@ACTFibernet Am looking helpless now. I opted for a new act network connection last week Monday and paid 3700 for the plan & installation. The executive said a technician will come and install devices. But it's been like 8 days and no one has contacted me for installation.

@ACTFibernet I wonder which team is looking, not even a response phone call till now and internet continues to be down. Bloody brilliant!!!

@ACTFibernet The problem is still not resolved.

@ACTFibernet I have created more tickets with ids SR10211571335452 SR10212074555092 SR10212845468732 SR10213875452312 SR10216010193332 Everytime support guys will call and say fixed and close the tickets, the issue never fixed, the actual issue is, internet is disconnecting continuously.

@ACTFibernet my home internet is down for almost one day , complaint given yesteday still no resolution , I am getting frustrated and no response if I call customer care too realy very bad sr102150355569 , no sign of action under progress

@ACTFibernet internet is not working from morning can someone look into it

@ACTFibernet I have been reporting this issue for almost 4 months by now and no one is looking into this issue religiously. Also, complaints get closed without resolution or false commitments. Moreover, your escalation team and ground staff are helpless.

@ACTFibernet Again the internet is not working.. you guys have are great anyways i will move out of ACT in sometime cant work this way and please dont call me from a dummy who doesnt know anything and just apologize and do nothing .. keep it up ACT

@ACTFibernet Guys not sure what's wrong again no internet since morning and your field technician closed the complaint before proper resolution.

@ACTFibernet my WiFi is not working!!!😡😡😡 router was light keep blinking and now no on it...! 2nd time in a month.!! Fix it now. Ur customer care number is always busy.!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡#Bangalore #broadband

@ACTFibernet @reliancejio I’ll search everywhere and see if anyone else is facing this same issue and I’m sure that’s the case. I’m convinced that you guys don’t have anyone working in your customer service and you are just fooling people.

@ACTFibernet Guys, Please address oops atleast acknowledge users issues for the existing services. I have requested for disconnection on 13th Aug after experiencing no service from 1st Aug, till now no action and no refund. Everytime I call same response, our team will call you with in 24 hrs

@ACTFibernet been more than 24 hours since our Internet has been down..Technician never came.. Customer care did not help. Pathetic service.. Absolutely ridiculous that it takes more than 24 hours for you to work on complaint on Internet which is so very crucial in present world

@ACTFibernet not working in my home. Paid annual bill and now I am repenting. Wish I had never taken your annual plan. @JioCare @reliancejio when are u launching in my area

Irresponsible @ACTFibernet , recurring issue of no internet despite multiple false promises. Ref SR10227815985052. @DoT_India @jagograhakjago please help in dealing with this

So far the worst experience ever in seeing up a Android box. #Act4kStream at this rate not even sure if you can sustain a customer for 6 months of trial period. During setup I get "Invalid MAC ID" error and your tech support are learning about this the first time. @ACTFibernet

@actfibernet Pathetic service no sync between CC, BILLING DEPT AND BACKEND DEPT AND RETAINING DEPT. Promised something to retain after that billed for what was promised to wave off. After 3.5 years saying good bye. Can please ensure refund and collection of router is done faster

@ACTFibernet .. your support system sucks to the core, we are without net connection and ticket raised is closed without any response. Forced use Twitter to escalate

@ACTFibernet worst experience with the internet and guess what . Worst customer care service. IVR Keeps in queue and when you reach call cuts automatically . My act id is 101748383207 If you have some shame please act @ACTFibernet @ACTFibernetHYD Act Or close connection

@ACTFibernet First time user. Started using the service on sunday. The internet is not working since monday noon. No customer support. Everytime customer care number says queue no at 30 and get disconnected after waiting over 40 mins. Pathetic experience.