ACT Outage Report in Chandapura, Bangalore Urban, State of Karnataka

@ACTFibernet there is no internet from yesterday 01:30 PM but nothing has been done to fix it. Is this is the way your team works to fix an outage👏👏👏👏? Account No. 102655230855 Complaint No. SR10267261357454

@ACTFibernet internet not working and no resolution from your end!!! Already companies no one is taking care what the hell is going on? Complain number SR10267254311944

@ACTFibernet @actfiber you guys provide not good technical and taking high amounts and service is zero.

@ACTFibernet Third class service you are providing.. Every day there is a fiber cut and your technician is not interested in doing anything. There are just sleeping not responding on call neither support is workable. Madhesh asked to cancel the plan as they were not helping.

@ACTFibernet Still issue pertaining and it’s under observation. The quality of router is provided is worst, due to that we are getting low internet speed. Ask ur back end team to provide high end router to fix the issue on exception case.

@ACTFibernet Yes please close this issue because I have not received my closure amount and my account got closed 6 months back but still I am getting the billing messages.

Dear team Do you have any resolution or I will take legal action. @ACTFibernet @consumerforum_ @MIB_India

@ACTFibernet No use, I spoke to ur customer care, they are not fit to fix the issues. It’s 5 days new connection, from day one getting 70MBPS with slow Internet speed for 300MBPS plan. I need immediate solution or refund the amount and disconnect connection. #ACTFibernetScam #ActWorstService

@ACTFibernet - worst services from Act , the week connection for 300MBPS taken and getting 35MBPS speed. Customer care response is worst. Am totally unhappy with the service. The Your ticket SR10267211846034 .#ACTBroadbandWorstService

application submission timing will be closed at 12, but they took it as a granted. I just want to ask one question to @ACTFibernet, that is this a way you treat to candidates/freshers who is going for interview in your company? No value for their money and time?#freshers

@ACTFibernet ACT IN BLORE...WILSON GARDEN...HAVE YIU CLOSED THE SERVICE? FROM 10.30 AM TILL 9 PM NOT RESTORED. BAD. NO ONE CALLS ALSO TO FIND THE RESIDENTS PROBLEMS. WILSON MANOR APAPRTMENT.

@ACTFibernet Shared the details over dm. Please check. And i have been calling the support for more than 6 days, n if its not resolved today then you can close the connection once for all and show the public the kind of customer service you provide.

@ACTFibernet @ActfiberC Why you can not resolve a simple issue?

@ACTFibernet Internet is down in Bangalore. Spend some money on maintenance either than spending on marketing.

@Airtel_Presence have u discontinued airtel broadband service is HBR layout Bangalore???…u seem to be competing with @ACTFibernet in “customer don’t care” attitude … can I arrange for a pick up n drop for your service engineers to do needful ???

@ACTFibernet Have told your engineers that as a doc dealing with emergencies I need the net all thru the night to be contacted by hospitals and patients about reports .. you never bothered ..

@chetanabelagere @ACTFibernet Most customer unfriendly service provider

Hey shameless @ACTFibernet when will u stop ACTing like a third rated service provider and start giving some internet connection at least for few days a month… in #siliconcity #Bangalore if you can’t then u better wind up and make way for others.. tired of ur junk services.

Hi @ACTFibernet , Have faced internet connectivity issues for the past two days. Your field engineer refused to come to fix it. I am left with no choice but to ask you to disconnect the service and request you to process the full refund (I have paid in advance for 6 months)

@ACTFibernet Any update? Internet is not working

@ACTFibernet No me pls send your technical team to BoB and sort out the problem.

@ACTFibernet Internet still not working. Today marks the 9th day of continuous complaints. You ingrate! Give me a refund this is unacceptable

@ACTFibernet FYI BoB kR Puram, internet services is pathetic it’s running dead slow. Many ppl are in Queue waiting their services are done. Due to internet many sr. Citizens suffering. Can you do something there ??

@ACTFibernet Hey, got a call from ur team and they solved the problem Thanks

@ACTFibernet my internet has not been working since yesterday morning. I called your customer care service 4 times yesterday. It's not resolved till now. Everytime I am told it will be resolved in another 30 mins. How much more patience do you expect from your customers?

Ticket SR11067335186900. Please cancel the workorder as it is pending from long time. Very bad customer service @ACTFibernet @DoT_India

@ACTFibernet I had requested for disconnection on March 26th but impressively you guys did that on 24th itself. Such a mess, kindly fix this!! 102461149146

@ACTFibernet tkt ref; SR10167376061574. we work from home and are an old subscriber to ACT family. Of late we have connectivity issues which is effecting our productivity? Can we afford this? NO WAY SIR? NET CONNECTIVITY IS BINDING US PLSS TAKE CARE AND FAST. BST RGDS

@ACTFibernet your net so **** that my phone says no internet connection if i try connecting to my pc it says connected and its not working please fix this issue i am pissed with your internet connection

@ksuresh9626 @ACTFibernet I got it disconnected today.. they take 24 hours to fix an issue and take at least 3 days to give connection but worked out a disconnection request in just couple of hours ..