ACT Outage Report in Wajd Gulshān, Rangareddi, Telangana
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Wajd Gulshān, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Wajd Gulshān, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Wajd Gulshān, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Wi-fi | 18 hours ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Total Blackout | 5 days ago |
|
Hyderabad
|
Internet | 7 days ago |
|
Hyderabad
|
Internet | 7 days ago |
|
Hyderabad
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Wajd Gulshān, Telangana
Latest outage, problems and issue reports in Wajd Gulshān and nearby locations:
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Tuhendu Das (@mail2tonnie) reported from Rājendranagar, Telangana@ritanmoy @ACTFibernet I’m using @ACTFibernet service is so far good! Only once 3 days fiberCut.
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SrikanthInks (@srikanthinks) reported from Rājendranagar, Telangana@ACTFibernet Internet is down and I called your Customer service team. They are saying that I have to wait for 24 hrs for fixing the issue which is not acceptable at this moment. I have to attend client calls and if I wont attend the calls I have to resign the job.
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Vikram Roy (@vikramroy) reported from Hyderabad, Telangana@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription
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starseed.369 (@Michael_Viplav1) reported from Rājendranagar, Telangana@ACTFibernet i applied for a new connection poor service of your team. No response at all.
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KA.... Vinod (@vinodkaparthi19) reported from Hyderabad, Telangana@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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Srinivas Kshirsagar (@srinivasksh_) reported from Annāram, Telangana@harsh6363 @ACTFibernet Yea man, same issue again for me in less than 2 weeks! May be time to move to a different service provider.
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Vikram Roy (@vikramroy) reported from Hyderabad, Telangana@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
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swathi kanuganti (@swathikanuganti) reported from Hyderabad, TelanganaNeed to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet
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Rashedshaik (@Rashedshaik82) reported from Hyderabad, Telangana@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
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Vikram Roy (@vikramroy) reported from Hyderabad, Telangana@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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Vignesh Reddy Angadi (@vrangad04) reported from Rājendranagar, Telangana@ACTFibernet A Resolution from the ACT Fibernet Hyderabad Team. The Tech was able to resolve the issue. KUDOS after a struggle of 2 weeks. Broadband Internet is restored. Thank you.
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Sampath Kumar Kamati (@sampathkumar101) reported from Rājendranagar, TelanganaDear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?
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starseed.369 (@Michael_Viplav1) reported from Rājendranagar, Telangana@ACTFibernet disappointed coz of your poor service
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Ram Maravajhala (@RamMaravajhala) reported from Annāram, Telangana@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service
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kashish agarwal (@Kashish421252) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent
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Sai Uttej (@Uttej03) reported from Annāram, Telangana@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
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Anup kumar (@gakanup) reported from Hyderabad, TelanganaWorst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .
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Vignesh Reddy Angadi (@vrangad04) reported from Rājendranagar, Telangana@ACTFibernet The tech Made a visit to the site with no briefing of the issue. Still cannot figure out ACT rectification.
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Srujankumar (@Srujank98586583) reported from Rājendranagar, Telangana@ACTFibernet ur services r pathetic, most of the times internet is down and you take more than 24hrs to resolve And you guys know that ur services r pathetic so u keep ur customer service lines dead, to avoid listening to all the hush hush, I am taking leaves from work coz you!!
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Srinivas Kshirsagar (@srinivasksh_) reported from Annāram, Telangana@harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gautam Gandhi (@gautiguy) reported@ACTFibernet You always use the same canned response. No worries, i have raised the same to nodal officers and Mr Sunder Raju too. Worst ISP
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Vaibhav singh sagar (@Vaibhav_Singh11) reportedHello Act fibernet, Hello my user id or account no. is 101433639873 and past 2 days your employee not attending my calls. They are not replying even my messages, i don't know what kind of service you are providing. Solve this issue asap. Thank you.🙏 @ACTFibernet @ACTFibernetHYD
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Bharadwaj Sharma (@bharadwajmv) reportedMY bad experience about ACT Fibernet @ACTFibernet. In the first place, I request everyone not use their service because this company policies are against customer. Their refund policies are against Consumer Protection Act, 2019.I request @TRAI to take action on this fraud company
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Shikhar Verma (@shikhar_v2611) reported@arunbothra @ACTFibernet worst customer support.
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. (@sortedplace) reported@ACTFibernet this is a dense mf company. I got a disconnection done and they said they only owe me 1400 for 3 months of pending service? Well I paid much higher for 3 months. And its been a month and I haven’t received my refund yet. How long should I wait? Or would I not get it?
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sri (@sri_eshwar) reported@ACTFibernet Need to change ur customer service as soon as possible...No body called me since yesterday when I registered the complaint...
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Praveen Sidharth (@sithu_1995) reported from Srīperumbūdūr, Tamil Nadu@ACTFibernet worst service I ever seen. Made an complaint for internet not working yesterday(SR10357149945792) Still it was not resolved. No Engineer assigned for technical assistance & every time by customer care asking me 2 hrs time. After that also it was not resolved.
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Naresh (@Naresh80006772) reported@ACTFibernet there is no internet from today morning onwards, raised a complaint there is no response yet, kindly resolve the issue ASAP. Ref number:SR10257214997702
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Gunjan Trivedi (@gunjantrivedi) reported@ACTFibernet This is now open for more than a week, i have also escalated but no one seems to even respond with specific plan or problem being addressed !
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Gautam Gandhi (@gautiguy) reported@ACTFibernet what’s the problem with your network? More than 10 complaints within a week and still the same issue. What kind of pathetic service you are providing? Giving free one month is of no use, if you cant provide seamless internet for one month