ACT Outage Report in Wajd Gulshān, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Wajd Gulshān, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Wajd Gulshān and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Wajd Gulshān, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Wajd Gulshān, Telangana
Latest outage, problems and issue reports in Wajd Gulshān and nearby locations:
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Ashwin Namde
(@ashwin_namde) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD it's not done..Working from home and my internet is down since yesterday night...Launched a complaint (no. SR10141237890762) on portal. But no action so tried calling customer care, unable to reach the support....its still not resolved..
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Ravi Kongara
(@ravikkongara) reported
from
Rājendranagar, Telangana
@ACTFibernet the Hyderabad operations of Act Fibernet is really bad. I have taken a new connection more than a week ago. I signed up for 12 months but not activated yet. Poorly managed operations. Lack of coordination between technicians. No response to calls
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gaurav saral
(@gauravs22563535) reported
from
Rājendranagar, Telangana
@ACTFibernet 2 days without proper internet because I am a proud @ACTFibernet customer. Feeling the difference.
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MMH
(@MMH12169799) reported
from
Hyderabad, Telangana
@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.
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Hemanth Sai Kaka
(@kakahemanth) reported
from
Rājendranagar, Telangana
@ACTFibernet I registered a complaint last night and no one has reverted back. Can you guys look into the issue ASAP. SR # 10140689891802
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
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#AdorableSam
(@nikethan4u) reported
from
Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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Ram Guruvelli
(@RamGuruvelli) reported
from
Madhāpur, Telangana
@SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet
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Ankush Agarwal
(@Ankushagarwal07) reported
from
Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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Rehan 雷涵
(@theleihan) reported
from
Hyderabad, Telangana
Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @TelanganaToday unbelievable that #ACTFibernet is down for 72 hours and they're least bothered when you call they're irritated pathetic #Broadband #CustomerExperience #CustomerService dont depend on this for #WFHReality
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jayesh Motwani
(@Jayeshmotwani7) reported
@joshiujjaval7 @ACTFibernet Would suggest that we collectively action and file a legal complaint against @ACTFibernet. They should not go unpunished for this action and should fairly compensate all affected customers.
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bonkuridurgaprasad
(@bonkuridurgapra) reported
@ACTFibernet @avinash__999 SR10176866487654 Ticket number This is to bring to your notice that despite raising a complaint more than 7 days ago, my internet connection is still not restored. the maximum resolution time is 72 hours, yet no action has been taken till date.
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Sudhir Dasari
(@sudhir_dasari) reported
hello @ACTFibernet , My internet has been down for 15 days. TicketID :SR10176720048134. ETR keep changing everyday, engineers don’t respond to call through app, they just hangup the call . While my neighbour’s ACT is working fine.
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Thomas Obernberger
(@obi890) reported
@ACTFibernet @ACTFibernetHYD Internet offline for over a week. Ticket SR10176822209884 still unresolved. The app keeps saying “will be fixed today” -> every day. Zero transparency, zero accountability. Fix the connection ASAP!
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ManishaK
(@ManishaKotagiri) reported
@ACTFibernet SR10176805955054 , Internet is down since 10 days, Resolution time is changing daily, No engineer is picking up the phone.Plan is active till November , Are you fixing it or will you refund the amount?????
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Narasimha Sai Yerram
(@NarasimhaSai5) reported
@ACTFibernet My ticket SR10176731015974 was raised on 20 Aug — it’s been over 2 weeks and NOTHING has been resolved. How long do you expect customers to wait? This service is pathetic. Fix it immediately. #ACTFibernet #WorstService
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Shinigami Sin
(@Saiteja97T) reported
@ACTFibernet What are you working on? I never thought that Twitter would become a source to talk to ACT Fibernet. Other broadband services were able to provide new/restore connection with 1 single call, here ETA is increasing day by day by day but no response or no restoration.
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Salah Bakulka
(@salah_bakulka4u) reported
@ACTFibernet @ACTFibernetHYD Day 9 of "Internet Not Working" and no executive from ACT have called or shared an ETA. i am now starting to think how long will it take for ACT to realize that this is poor customer experience, unacceptable delay and they need to get a case manager working on this issue @TRAI
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Patrick-1229
(@1229_patrick) reported
@ACTFibernet Extremely disappointed with your service. I am trying to call customer service but I am not able to get anyone on the line. I demand a call back
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bonkuridurgaprasad
(@bonkuridurgapra) reported
@ACTFibernet @arvindia4u Worst service No resonse and long waiting for customer care, maximum resolution time u givrn 72hrs after 7 days also not solved u loose the all customers with ur negligence it will affect my job who is accountability