ACT Outage Report in Ethalampālaiyam, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ethalampālaiyam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ethalampālaiyam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (78%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
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ACT Issues Reports Near Ethalampālaiyam, State of Tamil Nādu
Latest outage, problems and issue reports in Ethalampālaiyam and nearby locations:
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Satheesh Kumar
(@saarjuna) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Sathiya
(@thisissathiya) reported
from
Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!
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குருமா கிழவன்
(@Urbanaati) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use
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G0p!Kr!$hn@
(@_z0x0z_) reported
from
Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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coolsan
(@SanMalhotra) reported
@ACTFibernet @NetflixIndia plss get the customer flow sorted before launching aggressive offers. Once u opt for a Netflix + act bundle plan thrs just no ack, tracking whatsoever.... How to activate the Netflix plan.... Basic stuff missing...#SR10266822280783 for ref
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Rupesh Kumar
(@Rupeshk_1) reported
Dear @ACTFibernet I have paid for a new connection and it is supposed to be installed on Jan 13 only. But till now it has not been installed despite multiple calls to customer care. No one is responding. CAF No 101668045500. #very_pathetic_service
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🅓umpa.krishnaRᵉᵈᵈᵞ
(@krishnareddyD5) reported
@ACTFibernet What the hell issue not resolved till but tickets has closed without resolution
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Manoj
(@ManojKumarShah) reported
@ACTFibernet Hi, 1.bill wrongly generated,called customer care but no resolution. The amt for the previous bill is wrongly showing full month bill for ₹837 rather than only 14 days Pro rata ₹400. Also the amount for (6+1) 7 month plan is wrong as per my plan selection.
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vino john
(@john_vino) reported
@ACTFibernet Facing internet outage since 2days. Resolution time keeps changing continuously. Can you please look into SR10266822833584.
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Sanjeev Kulkarni
(@sanjeevpk) reported
@ACTFibernet @ACTBangalore Guys please provide me a parmanent fix of innternet slowness problem even when I subscribed to 300mpbs plans i sometime get below 50mbps speed. I raised 3 service tickets in last 10-15 days. Looks like you are not in serious business of addressing prblm
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Raj Tamrakar
(@RajTamr46959709) reported
@ACTFibernet - Always problematic internet. Customer services is too poor. Always arguing and takes too long to fix problem. Have problem in internet every week.
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Sid
(@Sid2T69hyd) reported
IF you want to take revenge on some one just refer them @ACTFibernet or @HDFC_Bank service.
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Myself_RC24 🇮🇳
(@chaudhuri_rohan) reported
Resident of Mahadevpura,Blr #ActFibernet ur service is so pathetic.From yesterday night till now no internet connection, ur call centre & manager are clueless, technician are not interested restoring the fault intentionally delaying .U claim to be best but where is ur service?
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OjasV
(@ojas_atg) reported
@ACTFibernet has the worst customer service ever. I asked about my charges and the representative kept repeating about the plan I've took and didn't actually told me why they debited 2000+ Rs. from my account. It's like she was on loop kept repeating the same thing.