ACT Outage Report in Ethalampālaiyam, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ethalampālaiyam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ethalampālaiyam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
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TV (%)
Live Outage Map Near Ethalampālaiyam, Coimbatore, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Coimbatore.
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Community Discussion
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ACT Issues Reports Near Ethalampālaiyam, State of Tamil Nādu
Latest outage, problems and issue reports in Ethalampālaiyam and nearby locations:
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Prashanth Shanmugam (@Ztarp) reported from Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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G0p!Kr!$hn@ (@_z0x0z_) reported from Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Ansar (@ansar3002) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Satheesh Kumar (@saarjuna) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!
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குருமா கிழவன் (@Urbanaati) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Surya Prakash (@suryaprakashOG) reported from Coimbatore, State of Tamil Nādu
@sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.
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Sathiya (@thisissathiya) reported from Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pulimoonjii (@Pulimoonjii1) reported
@ACTFibernet Do you guys even have a channel for customer care?
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keshav rao (@keshav_rao2) reported
@ACTFibernet Its been over 4 days and I haven't received any response form your team about my internet connectivity issue. Is there anyone who can look into this? Customer service has been of no help!!! SR102577212949325
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Jaya Harshit Neeli (@JayaNeeli) reported
@ACTFibernet No internet at my place in Mahadevapura since yesterday night. Due to the current WFH scenario, having a stable internet connection is imperative. Please solve the issue at the earliest.
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Preeti Agarwal (@agrpreeti) reported
@ACTFibernet it’s been a week & ACT has worst customer service. Since last 5 days I am listening within 24 hrs the problem will be solved but this 24 hrs is never ending.Every time I call I hear within 24 hrs.If u guys cannot provide proper service shut ur business. Don’t harass
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Capt PT Sadanandan (@pt_capt) reported
@ACTFibernet My service request number SR10357799423602 not attended since yesterday morning. Very dissatisfied with your services. Please realise that our daily work is dependent on the broadband connectivity.
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Kajol Gupta (@KajolGu01161540) reported
@ACTFibernet no respond from you at all. No respond, no solution, is the company working or not?
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Habeeb (@HabeebZara) reported
@ACTFibernet **** kind of service ur Providing to cx day before yesterday I made a call to ur cc to check my installation status they said the concern team will get back to me but I haven't got the call can I get the call back form supervisor: Ticket no:SR10257740946494
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Mac (@Real_Mac_here) reported
@ACTFibernet ticketno:SR11057740141639 None of your executives are answering my call!! I paid for 6 months internet connection and haven't received anything yet. Is this how you solve problems?By not answering calls. Its been more than 3 days already!
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Manish kumar gautam (@Manishk81471177) reported
@ACTFibernet @Venk_SA They will always regret not willing to help.
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Raghu🔛 (@raghavendra29) reported
@ACTFibernet You guys still didn't get time to address the issue or reach back to me. That shows the customer service level and how you respect regional language