ACT Outage Report in Ethalampālaiyam, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ethalampālaiyam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ethalampālaiyam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (23%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Community Discussion
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ACT Issues Reports Near Ethalampālaiyam, State of Tamil Nādu
Latest outage, problems and issue reports in Ethalampālaiyam and nearby locations:
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Hari Prasad Mohan
(@hpm94) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet most disappointing service ever. Paid for installation and no proper response for the past 3 days after promising installation on the same day when the payment is done.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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G0p!Kr!$hn@
(@_z0x0z_) reported
from
Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Neethinathan
(@neethinathan) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Sathiya
(@thisissathiya) reported
from
Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Navanith Srinivas
(@nava_srini) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet no reply for the mail and unable to reach customer care also. Please contact me in DM #disappointed #needhelp
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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AdithyanElangkathir
(@adithdhanush) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet please look into the issue
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jenifer
(@jeniferj27) reported
@ACTFibernet My ticket was closed without resolving it. Please do better ACT. It’s pathetic that you treat a senior citizen (my father) like this.
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Tirupathi Rao
(@Tirupathi58243) reported
One of the worst service from @ACTFibernet . Don't take Act fiber. You can go with Airtel Xtreme.
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silvery88
(@silvery88) reported
@ACTFibernet I raised naby tickets in last 3,4 months on issue with my inet. The guy called me today said he is going to send tech to my home. When I mentioned they come & don't fix the issue but insist on closing the tkt 1st , no follow up after he went silent & hung up the call
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Syed Mubarak Jawad
(@smjawad24) reported
no call from @ACTFibernet accounts. this is how they treat a loyal customer of more than a decade when have resisted @airtelindia offers multiple time in last few years to take their service. i want to now initiate case at @consumer_court hyderabad.
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Syed Mubarak Jawad
(@smjawad24) reported
@ACTFibernet hw long wl it take. i want immediate restoration of my service & proper compensation so tht can pay. i hv lot of work as i work fm home. i cannot lose more time. w mother being very sick i hv many calls coming in & unable 2 work w hotspot getting inactive frequently. @ACTFibernet
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Naveen
(@Naveeen07) reported
@ACTFibernet Customer support is non-existent! Every 2 days, my WiFi is down for 24 hours. Repeated complaints but NO SOLUTION. This constant disruption is unacceptable. Fix this serious reliability issue immediately! #ACTFibernet #CustomerSupport #ACTWifiDown
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Punit Pushkar
(@punit919) reported
@ACTFibernet Day 15 awaiting resolution @TRAI
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Koushik
(@Koushik08505010) reported
@ACTFibernet @ACTFibernetHYD @DoT_India It's been 5 days with no internet. No response even after repeated complaints. Extremely disappointed with the service. This will be the last time choosing ACT Fibernet. Not recommended. Worst Broadband service.SR10177466754844 #ACTFibernet
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Koushik
(@Koushik08505010) reported
@ACTFibernet @ACTFibernetHYD @DoT_India It's been 5 days with no internet. No response even after repeated complaints. Extremely disappointed with the service. This will be the last time choosing ACT Fibernet. Not recommended. Worst Broadband service.SR10177466754844 #ACTFibernet
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Sai Kiran Reddy
(@KiransVerse) reported
@ACTFibernet My internet is down and there’s been no update or follow-up even after the 8 PM deadline mentioned by support. Iam trying to reach support but no response. This is urgent — please resolve immediately. #actfibernet