ACT Outage Report in Ethalampālaiyam, Coimbatore, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ethalampālaiyam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ethalampālaiyam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Ethalampālaiyam, State of Tamil Nādu
Latest outage, problems and issue reports in Ethalampālaiyam and nearby locations:
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Ansar (@ansar3002) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Navanith Srinivas (@nava_srini) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet no reply for the mail and unable to reach customer care also. Please contact me in DM #disappointed #needhelp
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அந்நியன் (@raky_says) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet worst customer service.. it has been more than three weeks paid the amount for installation.. still not done...no response from customer care too..
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Prashanth Shanmugam (@Ztarp) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Gowtham Gurunath (@Gowtham29_G) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet Kindly check your DM.. tomorrow from 6pm lockdown is there and I need a working internet connection before that. It's taking too long for you Ppl to provide a proper solution. Kindly respond asap.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Prashanth Shanmugam (@Ztarp) reported from Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Neethinathan (@neethinathan) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Raghu (@Raghhu_visu) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet you are useless network ..past two days no connection.
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Hari Prasad Mohan (@hpm94) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet most disappointing service ever. Paid for installation and no proper response for the past 3 days after promising installation on the same day when the payment is done.
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AdithyanElangkathir (@adithdhanush) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet please look into the issue
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Sahoo (@sahoodmail) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet This is worst, not the first tyme. planning to move wired underground BB provider. 😣 #ActFibernet #coimbatore
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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nagendrareddykolli (@nagendrakolli) reported
@ACTFibernet I haven't such a stupid IVRS service ever. You are forcing customer to choose that he is happy with the resolution provided with out even connecting to the executive 😡😡🤬🤬
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Naresh Eshwarappa (@NareshEshwarap1) reported
The worst service ever seen in any internet service provider. I have suggested by few of my friends and opted for ACT Fibernet Bommanahalli Bangalore, unfortunately after paying full three months of payment still I didn't get internet to my home. @ACTFibernet plz help me on this
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onthemove3112 (@thenordicgod) reported
@ACTFibernet What happened to your customer care?
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AB (@mohammad_madar) reported
@ACTFibernet Ticket crossed expected date. Issue not yet resolved. I am not going to pay bill. @TRAI
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Aditya Desiraju (@AdityaDesiraju1) reported
@ACTFibernet Till now no refund was received. Within 2 days it became 1 month you people are not initiating my refund. Wrost company. Wrost customer service. A big no to ACT FIBERNET.
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Ajay murke (@ajay_murke) reported
@ACTFibernet Am still waiting for the call back from the manager as per the talks with divya customer care executive. Are you giving me the solution or kindly close the connection.
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rahul (@RahulTheWanted) reported
@ACTFibernet I just got a message that issue will get resolved by 12-09-2020 7:00pm.. how can i do my morning office work at home tomorrow. Try to resolve the issue by morning
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f0rest (@t3chm3dialif3) reported
@ACTFibernet - why you guys want to run internet service when internet not connecting
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Dinesh (@surya652) reported
ACT - probably the worst customer services, I ever had!! To whomsoever, Better Shutdown all your operations, we as a customer tired of reaching you for each and every concern! App sucks!! @ACTFibernet @ActfiberC #worstcustomerservice #wasteoftime
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SYED IBRAHIM (@ibrahimllb) reported
@ACTFibernet Every week same problem return. Last 2 days no inter net service. Account number :101012051393. Act is worst day by day. Last week I complained it takes time 4days now same problem no action taken since 2days.