ACT Outage Report in Srīnivāsapuram, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīnivāsapuram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnivāsapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
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TV (%)
Live Outage Map Near Srīnivāsapuram, Coimbatore, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Srīnivāsapuram, State of Tamil Nādu
Latest outage, problems and issue reports in Srīnivāsapuram and nearby locations:
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Satheesh Kumar
(@saarjuna) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .
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Surya Prakash
(@suryaprakashOG) reported
from
Coimbatore, State of Tamil Nādu
@sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!
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Sathiya
(@thisissathiya) reported
from
Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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குருமா கிழவன்
(@Urbanaati) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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G0p!Kr!$hn@
(@_z0x0z_) reported
from
Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gkc
(@Gkc_talkies) reported
@ACTFibernet Did recharge for flexibytes in the morning, transaction successfully done, stil no Internet, called customer care thrice with standard bullshit response.
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Abhishek V
(@TheManHasATweet) reported
@ACTFibernet Unfortunately not, your guys close tickets without providing a resolution more often than not.
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yuvraj
(@yuviraj21) reported
@ACTFibernet hi Team,Internet isn't working since morning waiting for hours to get resolved but didn't happen so could you please look into the issue ASAP
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Asheesh Sinha
(@ashtray4241) reported
@ACTFibernet Issue got resolved and discussed with the repair person. The main point of contention is the high frequency of down time.
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Zoviee 🌈
(@Zoviee1) reported
@ACTFibernet my internet is not working from two days
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Sohail Khan 🇮🇳
(@SohelSalesforce) reported
@ACTFibernet Dear Team, I am looking for help to deactivate an Act account for some months. Could you help! Account no. 101015273051 Account owner: Shaik Shakeel.
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Pavan Kumar
(@Maddy2104) reported
@ACTFibernet how are you ensuring your executive is on location for resolving the issue. When we call to cust care they say our engineer is looking into the issue but no one is at the location and without acknowledgment of customer you are closing the ticket.Please check and TA!!
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Jayesh Gindani
(@JGindani) reported
@ACTFibernet @ACTFibernetHYD Hi, My connection have beem moved to new location on Friday but the account activation is still pending. Your Technician is lying since 2 days and finally blocked my phone number. What kind of service is this ?
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Kirti Kumar Kasat
(@kirtikrkasat133) reported
@ACTFibernet stop your calls to reactivate the connection. Had you been customer oriented and resolved issues I would not have switched to other network. Before I file an official compalint with @DoT_India on unauthorised telemarketing calls please stop.
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Ganesh
(@gani4you) reported
@ACTFibernet Even after sharing the contact detail.. no one is bothered to reach and enquire about the issue.. **** you