ACT

ACT Outage Report in Srīnivāsapuram, Coimbatore, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Srīnivāsapuram, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnivāsapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Srīnivāsapuram, Coimbatore, State of Tamil Nādu 03/13/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (%)

    Phone (%)

Community Discussion

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ACT Issues Reports Near Srīnivāsapuram, State of Tamil Nādu

Latest outage, problems and issue reports in Srīnivāsapuram and nearby locations:

  • tmohank77 Mohan Kumar (@tmohank77) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet issue fixed got 35mbps and now back to their usual speed of less than 10mbps

  • sabari31398 Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT

  • sabari31398 Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO

  • Urbanaati குருமா கிழவன் (@Urbanaati) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use

  • redpepper008 Parϝʜpᴉɒn (@redpepper008) reported from Coimbatore, State of Tamil Nādu

    @anantklkrn @ACTFibernet Oh okay !! Not sure how long it will be down

  • siva_apt siva m (@siva_apt) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet Hi trying to get your people regard my broadband issue but your representative not able reach

  • tmohank77 Mohan Kumar (@tmohank77) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet hopeless service by your person on 9566141007 Says he will arrange test router by Saturday and still not provided Now he does not even attend my call You and your employee follow the same ****** policy

  • ashwinthj Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu

    On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!

  • suryaprakashOG Surya Prakash (@suryaprakashOG) reported from Coimbatore, State of Tamil Nādu

    @sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.

  • thisissathiya Sathiya (@thisissathiya) reported from Srvanampatti, State of Tamil Nādu

    @ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏

  • mohandas86 G Mohandas (@mohandas86) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet - Services is been really poor, 3 hours there is been no internet in my locality.. called customer care they mentioned they were not aware untill I complaint

  • sabari31398 Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.

  • sabari31398 Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT

  • sabari31398 Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu

    @ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.

  • hameed2905 Shahul Hameed (@hameed2905) reported from Coimbatore, State of Tamil Nādu

    @JioCare from last 3 days my fibernet connection is not stable. From 8am to 5pm is not working. Everytime when I try to contact @JioCare no response from them. I was happy with @ACTFibernet.

  • tmohank77 Mohan Kumar (@tmohank77) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet horrible service continues... now have to take steps to go to consumer affairs.

  • ashwinthj Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!

  • _z0x0z_ G0p!Kr!$hn@ (@_z0x0z_) reported from Srīnivāsapuram, State of Tamil Nādu

    @ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫

  • saarjuna Satheesh Kumar (@saarjuna) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .

  • tmohank77 Mohan Kumar (@tmohank77) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet hopeless service promise 100+ mbps get around 10mbps

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • srikarenergetic Sri (@srikarenergetic) reported

    @ACTFibernet How many times I need to ask you regarding network connectivity issue Is this the way you treat your customer? If is this the way I'll rise an online petiton. This is so disgusting since 2 days there is connectivity issues and raised complaint yesterday but still

  • srikarenergetic Sri (@srikarenergetic) reported

    @ACTFibernet How much time does it take to resolve the issue? my account number is 116593075736

  • ChildofGod_82 Rajiv Kujur (@ChildofGod_82) reported

    @ACTFibernet Dear Team, why does service requests take ages to get resolved. I wish the service requests were resolved at the speed of internet you provide, but looks like speed of service request is equal to 2G speed, not even 3G. Utterly disappointed.

  • lvrk83 Lella.V.Ramakrishna (@lvrk83) reported

    @ACTFibernet Hi team, if your unable to maintain users and connections then please don't book new connections. Just now I contacted jio fibernet gng to remove this bloody act fibernet. This is 5th time in 2 months network had been down and resolution time is 2 days everytime.

  • AmitVer88164581 Amit Verma (@AmitVer88164581) reported

    @JioCare No, I won't. Thanks for your poor customer service. I am switching to some other service provider, maybe to @ACTFibernet. Anything can be better than @reliancejio

  • fuzzy___logic JohnDoe007 (@fuzzy___logic) reported

    @ACTFibernet 24 hours and still no internet. This has to be a joke. Do you guys seriously provide this level of service in this day and age during pandemic when everyone is working from home?

  • Msangvi Mitesh Sangvi (@Msangvi) reported

    @ACTFibernet have been trying to connect to act service engineer but he says can’t help and complain has not been assigned. Ticket SR10363387937984 has been registered. Crucial Diwali sales time and internet service is down. Pls help.

  • Bala_Sathish Sathish Babu B (@Bala_Sathish) reported

    @ACTFibernet I understand that your SLA to fix an issue is 24 hours. When do you think you will be able to reduce your turnaround time to less than that, say 12 hours? #internetdown #Broadband #Chennai

  • Im_Akedia Akshay (@Im_Akedia) reported

    @ACTFibernet SR10263382845594 Since Friday Internet not working. Ticket closed without resolution. Same answer from call centre- have put on priority, will get resolution in 1 hour? Seriously? Dont know how to make you understand how critical it is..

  • fuzzy___logic JohnDoe007 (@fuzzy___logic) reported

    @ACTFibernet 30 hours and no internet. Shame on you guys. Pathetic service