ACT Outage Report in Srīnivāsapuram, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srīnivāsapuram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnivāsapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
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Phone (%)
Live Outage Map Near Srīnivāsapuram, Coimbatore, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore |
Internet | |
| Coimbatore |
Total Blackout | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Srīnivāsapuram, State of Tamil Nādu
Latest outage, problems and issue reports in Srīnivāsapuram and nearby locations:
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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AdithyanElangkathir
(@adithdhanush) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet please look into the issue
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Gowtham Gurunath
(@Gowtham29_G) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Kindly check your DM.. tomorrow from 6pm lockdown is there and I need a working internet connection before that. It's taking too long for you Ppl to provide a proper solution. Kindly respond asap.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Hari Prasad Mohan
(@hpm94) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet most disappointing service ever. Paid for installation and no proper response for the past 3 days after promising installation on the same day when the payment is done.
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Neethinathan
(@neethinathan) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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அந்நியன்
(@raky_says) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst customer service.. it has been more than three weeks paid the amount for installation.. still not done...no response from customer care too..
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Navanith Srinivas
(@nava_srini) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet no reply for the mail and unable to reach customer care also. Please contact me in DM #disappointed #needhelp
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Raghu
(@Raghhu_visu) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet you are useless network ..past two days no connection.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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tushar agarwal
(@Itusharagarwal) reported
@ACTFibernet it's been more than a month applied for shifting of address in the same city. But no one contacted or reached is this the service you people provide to your customer's
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Harkrishan Singh
(@Makersingh) reported
@ACTFibernet its been 24 hrs the internet is not working and your customer care has a standard vague response to everything
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Murali Kunda
(@murali_kz) reported
@ACTFibernet Hi, Disconnection was done. The router given to me at the time of installation is not working.Please let me know efund details. According to me router cost, balance no of days in the quarter from the day of disconnection,no of days the service did not work before disconnection.
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i_pavanbudhe
(@budhepavan) reported
Dear Bala Malladi, CEO @ACTFibernet unable to add new box for new customers, they said the boxes are full wait for two three months to have service of Act or if someone left from box we will give immediate services without interruption. Where is Hyderabad superfast network?
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Aakash Chowbey
(@aakash_chowbey) reported
@ACTFibernet I am removing your ******* connection no response from customer care no resolution since 72 hrs @JioCare please help me setting new broadband
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dicruru
(@dicruru) reported
@ACTFibernet if only your personnel were as efficient in actually setting up the internet connection as they were in collecting the payment! I've paid three days back and here I am with no internet, no information from your organisation. How do I cancel and get my money back?
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Upender Dorepally
(@updvlogs) reported
@ACTFibernet @ACTFibernetHYD Dear team,this is not at all acceptable i am unable to use my internet from last 48+ hrs. You ppl are closed my request with out resloving my problem. Please do the needful asap. Hope you understand the customer pain.
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Madhukar Vyas
(@VyasMadhukar) reported
@ACTFibernet has THE WORST CUSTOMER SERVICE EVER. Once you have an outage it becomes a headache to get it fixed. Then have staff requesting you to close ticket even before issue is resolved. How the hell is this organisation running? 24hr+ #CustomerExperience #customerservice
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KINGMM969
(@murtuzamohamme1) reported
@ACTFibernet what’s wrong with service? Why am i getting 5mbps instead of 70?
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Sudir
(@SudhirK93006843) reported
@ACTFibernet internet net is not working from yesterday. No response from Bangalore representative