ACT outages and service status in Kumaranellūr, Kerala

Problems in the last 24 hours in Kumaranellūr, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumaranellūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumaranellūr, Kerala

Latest outage, problems and issue reports in Kumaranellūr and nearby locations:

• 
  Athul (@athulpkrishnan) reported 52 minutes ago from Kumaranellūr, Kerala

  Want to downgrade the internet plan and i couldn't found the option anywhere in the App or Web.. Please Help.. @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradip Dabhi (@pradipdabhi) reported 10 minutes ago

  @ACTFibernet Broadband connection outage again for more than 3 hours. I am experiencing this type of outage 2-3 times every month. Not satisfied with the service while students are online preparing for the JEE advanced final exam. Ticket number SR11779914474304.

• 
  Abhishek Gandhi (@Abhishekgandhis) reported 11 minutes ago

  @ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.

• 
  The Young Citizen (@theyoungcitizen) reported 12 minutes ago

  @ACTFibernet I have already raised a disconnection request for my connection. Service has been stopped, but I haven’t received any update on router pickup or refund (₹823.85 showing as balance). Kindly arrange pickup and share status of refund at the earliest A/C: 118769631190

• 
  Dishant Yadav (@Dishant9654) reported 14 minutes ago

  @ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902

• 
  Rohan Thakkar (@rrthakkar1411) reported 17 minutes ago

  @ACTFibernet This is absolutely unacceptable. My internet has been down again, and this has become a recurring issue over the past few months. Despite multiple complaints, there's been no permanent resolution. Current Ticket ID: SR11779934225564 Too many frequent disruptions.

• 
  Prathmesh Surve (@pra17th04am) reported 19 minutes ago

  @ACTFibernet I raised complaint SR10179872550794 yesterday via your helpline (9121212121) and was promised resolution by 6:30PM the same day. It was then pushed to today 10AM, still not resolved. Support is now saying it will be resolved by 9 PM @ACTFibernetHYD

• 
  Sanjay Debnath (@sanjaydebnath86) reported 19 minutes ago

  @ACTFibernet You *******. I already paid. Now I have to make other arrangements (mobile data). Who will bear these additional costs every time I recharge during an ACT internet outage?

• 
  i@m (@FiZbQ) reported 19 minutes ago

  @ACTFibernet Still the issue is not fixed. No status update.. nothing happened. I even emailed to nodal officer and he also seemed to be sleeping on this critical issue. No response from anyone. Disgusting service by @ACTFibernet #actfibernet

• 
  Naveen Kumar (@naveenkumar_db) reported 20 minutes ago

  @DevDominates @ACTFibernet No. They never did it, but I had to stop following up and move on, as I couldn't waste my time on this.

• 
  rapo (@rapors36) reported 25 minutes ago

  @ACTFibernet from my experience, poor customer service. Still no response from you after making payment for 6 months.