ACT outages and service status in Kumaranellūr, Kerala

Problems in the last 24 hours in Kumaranellūr, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumaranellūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumaranellūr, Kerala

Latest outage, problems and issue reports in Kumaranellūr and nearby locations:

• 
  Athul (@athulpkrishnan) reported 3 minutes ago from Kumaranellūr, Kerala

  Want to downgrade the internet plan and i couldn't found the option anywhere in the App or Web.. Please Help.. @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MIOptions (@mi_options) reported 3 minutes ago

  @ACTFibernet hey guys last week three outages. I have got two separate lines from you both down. Today I can’t even open a support ticket even that system is down. How do you expect your customers to complain if you don’t accept tickets. This is next level operations.

• 
  Nishanth Mohan (@Nishant68614547) reported 6 minutes ago

  @ACTFibernet @DoT_India act connection not working again. Ticket raised no: SR10280675428474. Kindly check this as fast as possible

• 
  A Sceptical Man (@WhyDan4) reported 8 minutes ago

  @ACTFibernet @ACTFibernetHYD Act Fibernet account 101003959349 of Sai AE Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: 407-2704380-0659516. Poor service... 👎👎👎

• 
  Rahul (@rahulpoddar77) reported 10 minutes ago

  @ACTFibernet as usual a fiber cut issue and zero response from area engineers who keep on changing. Jio is more responsive and your engineers don’t pick phone. Ticket no SR11080674377534. Why is there never a reach out from the engineers or update. Just the systemic 8 hour window

• 
  Manidhan மனிதன் (@trbmani) reported 13 minutes ago

  @ACTFibernet Team, I am without ACT internet for more than 24 hrs. Raised complaint SR10380587096194, ETA is already moved a couple of times. Engineer not picking up the call.. Helpdesk disconnects the call after waiting in the queue.. your service is totally dysfunctional

• 
  ɱ૨.Nickk (@neelnihal1) reported 13 minutes ago

  What pathetic service you are providing me Act. Daily internet is getting cut from past two weeks and im daily calling Act customer care but no response. Technician closing ticket without resolving.I need resolution pls help Contact:8939779208 @ACTFibernet

• 
  Pradeep Swaroop (@swarnajothips) reported 14 minutes ago

  @ACTFibernet Unable to login

• 
  Vipul Goel (@VipulGoel12) reported 16 minutes ago

  @ACTFibernet Why is it taking so long? No technician has yet visited to my place. Can I get refund if I cancel my plan now? I'll use other service providers.

• 
  Ravindra Pal singh (@silentjackle) reported 17 minutes ago

  I WFH. Attaching call logs to show how many times I've tried reaching out. Fix it TODAY. #ACTFiberNet

• 
  Shivam Garg (@shivamg0902) reported 18 minutes ago

  Hello @ACTFibernet You have a very stable network when no downtime But you have a pathetic support in Delhi-92 region It's been 2 days since the outage happened and no response or action Idk what's wrong with you I guess you don't want to operate in this region of Delhi