ACT outages and service status in Kumaranellūr, Kerala

Problems in the last 24 hours in Kumaranellūr, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumaranellūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumaranellūr, Kerala

Latest outage, problems and issue reports in Kumaranellūr and nearby locations:

• 
  Athul (@athulpkrishnan) reported 35 minutes ago from Kumaranellūr, Kerala

  Want to downgrade the internet plan and i couldn't found the option anywhere in the App or Web.. Please Help.. @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  saiprasad (@saiprasad5591) reported 7 minutes ago

  @ACTFibernet By the way the toll free number is junk. No one responds to escalate and you have not even provided in the app too. That smart way of cost cutting. I will ensure all my friends and families not to opt for ACF fibernet worst service at one door step.

• 
  souradeep sengupta (@souradeepseng14) reported 11 minutes ago

  @ACTFibernet Account no 102657127173 Complaint Ticket ID : SR10280081244234 Kindly resolve at the earliest. Your customer service executives have been absolutely useless to provide any timelines! No internet since the hailstorm 3 days back!!!!

• 
  Sukumar (@sukumards) reported 13 minutes ago

  @ACTFibernet Hi ACT team, you are not refunding my money as you did not have the capability to do a relocation of my Internet service. I have been doing a follow up for about a month and no use. Any service ticket raised is closed without solution.

• 
  K Nikhil Chowdary (@nikhilc08530435) reported 18 minutes ago

  @ACTFibernet Worst service ever. The junction box issue is never fixed, and I’ve been getting only half internet for the past year. Customer support just apologizes without resolving anything. It’s been 48 hours and my issue is still pending. Feeling ashamed to be act user.

• 
  MayaRao (@MayaRao) reported 21 minutes ago

  @methalafan @ACTFibernet @ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.

• 
  Journey With Kites (@Journeywithkite) reported 24 minutes ago

  @ACTFibernet I'm thinking about taking a new connection here in Hyderabad. Want to know is 24/7 support available for internet outages,?

• 
  Aakash kumar Puri (@aakashkumarpur1) reported 25 minutes ago

  @ACTFibernet Resolution cannot take ages! The issue is you and your team is not even trying to solve the issue. All that you are doing is; putting up standard blurbs - not focusing on the resolution or customer pain. It’s been more than 3-4 weeks and you folks are not able to do a basic job!

• 
  Mridul Singh Rajawat (@mridul_rajawat) reported 26 minutes ago

  @ACTFibernet Seems like everyone is facing a very pathetic experience and seeing the same I'm also not going to continue forward with ACT and terminate the connection.

• 
  Rasmi dash (@Rasmirdash) reported 27 minutes ago

  @ACTFibernet I have raised multiple complaints over the past few weeks with zero progress. Providing a refurbished router has not resolved the underlying issue. I need an actual service intervention, not more scripted follow-up calls without action.

• 
  K Nikhil Chowdary (@nikhilc08530435) reported 28 minutes ago

  @ACTFibernet I have chased you guys calling multiple times and then my issue got resolved . Not happy the way you guys are dealing with . Poor service