ACT outages and service status in Kumaranellūr, Kerala

Problems in the last 24 hours in Kumaranellūr, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumaranellūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumaranellūr, Kerala

Latest outage, problems and issue reports in Kumaranellūr and nearby locations:

• 
  Athul (@athulpkrishnan) reported 14 minutes ago from Kumaranellūr, Kerala

  Want to downgrade the internet plan and i couldn't found the option anywhere in the App or Web.. Please Help.. @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Gattin (@abhishekgattin) reported 1 minute ago

  @JioCare This is the same update from last 18 days. @ACTFibernet is already up the game with customer concern:)

• 
  Seeker (@seeker0321) reported 2 minutes ago

  @ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread

• 
  sri vatsav (@SrivatsavGorthi) reported 4 minutes ago

  @ACTFibernet Speed issue is resolved but this issie whenever there is a power cut it stops working. I clearly mentioned that and still exists.

• 
  Sanjay Singh (@sanjayrathore36) reported 9 minutes ago

  @ACTFibernet Worst services in Lucknow .

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 10 minutes ago

  @ACTFibernet SR10381618238104 Another month another new ticket. This is the routine for that past 3-4 month. Every week/month there is issue in fiber net. I am keep reporting it but it's occuring continuously. Pl take necessary action to avoid this in future.

• 
  Jaimik Shah (@jaimikshahjj) reported 12 minutes ago

  @ACTFibernet Can't decide which is more poor, your services or customer service executive response? Which is faster internet or your service team for closing tickets.

• 
  Mailsami (@paalpayasam) reported 15 minutes ago

  @JioCare This is really a joke. If you look at our service request history you would know, we used to raise multiple tickets for frequent disconnection on weekly basis. We have moved to @ACTFibernet. I urge you to disconnect immediately and refund the security deposit at the earliest.

• 
  Vignesh 🇮🇳 (@vicky61293) reported 16 minutes ago

  @ACTFibernet Hi team, facing network issues since yesterday I have raised complaint/ service ticket and as per the ticket the ETR is aug15 9pm and no updates received from field team. Escalated to customer care twice ( Aug 15 and today as well). Bad service SR10381605650644

• 
  rvaidyanath (@rvaidyanth) reported 17 minutes ago

  @ACTFibernet - Hi Guys - This service is Worst. I was asked to make payment by Gangadhar Patil and told 24 hours installs. Next day he does not come. Sends msg delaying it three times and at 7.30 tells it will be done on 13 Aug. Not taking calls and spoke support - no resolution

• 
  Ashish (@Humble_Monster) reported 19 minutes ago

  Dear @ACTFibernet, How can I be on a monthly AND an annual subscription at the same time? Why am I being forced to pay a monthly subscription when I already paid ₹18,000+ for an annual plan months ago? I even paid additional monthly charges despite already being on the annual plan. And now, over a disputed ₹354: Support → Nodal Officer → Appellate Authority Still no working Internet. Please investigate the billing discrepancy for as long as you need. But RESTORE MY INTERNET while you do it. I should not have to fight this hard for a service I have already paid for. #ACTFibernet #CustomerService #ACTFibernetBangalore