ACT outages and service status in Kumaranellūr, Kerala

Problems in the last 24 hours in Kumaranellūr, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumaranellūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumaranellūr, Kerala

Latest outage, problems and issue reports in Kumaranellūr and nearby locations:

• 
  Athul (@athulpkrishnan) reported 37 minutes ago from Kumaranellūr, Kerala

  Want to downgrade the internet plan and i couldn't found the option anywhere in the App or Web.. Please Help.. @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivek kumar (@Vivek_vikki9) reported 11 minutes ago

  @ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.

• 
  mohammed ateeq (@ateeqsinwan) reported 23 minutes ago

  @ACTFibernet Tomorrow again Monday we have lot of office work, it will be bad problem

• 
  Shriyam Yagnik (@ShriyamYagnik) reported 23 minutes ago

  @ACTFibernet there is no response from customer care. Either they redirect to the app (which is useless and glitchy) or they play automated msg. One customer executive said it will take a week. How is that okay???

• 
  OG (@ravi_bhat10) reported 24 minutes ago

  @ACTFibernet I have raised ticket SR10280127812754. My internet connection is not working since 1hr. Please look into this and resolve ASAP.

• 
  Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported 24 minutes ago

  @ACTFibernet Please need to solve my problem as soon possible

• 
  Pradeep Kumar Sahu (@Pradeep64662977) reported 25 minutes ago

  @ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.

• 
  Neel_Gunner (@NeelabjaSinha) reported 26 minutes ago

  @ACTFibernet Another day has passed. Still the issue is not resolved ! Already sent the details to the field engineer today morning ! How long will it take?

• 
  Abdul Rehman Mohammed (@abdooo186) reported 28 minutes ago

  @ACTFibernet. Your sales team lied saying the router was "free" to get the installation. Now that Im asking for a formal letterhead to return the asset, your staff is shouting at me! Is this how you treat customers? Acknowledging return of asset is my right. Stop the harassment

• 
  Kerensa Sheen (@kerri_cp18) reported 31 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

• 
  Suchit Mishra (@SuchitMish35454) reported 32 minutes ago

  ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! @ACTFibernet #Lucknow #ConsumerCourt #BadService