ACT outages and service status in Kumaranellūr, Kerala

Problems in the last 24 hours in Kumaranellūr, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumaranellūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumaranellūr, Kerala

Latest outage, problems and issue reports in Kumaranellūr and nearby locations:

• 
  Athul (@athulpkrishnan) reported 46 minutes ago from Kumaranellūr, Kerala

  Want to downgrade the internet plan and i couldn't found the option anywhere in the App or Web.. Please Help.. @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Souvik Samantaray (@souvik0725) reported 2 minutes ago

  @ACTFibernet @ACTFibernetHYD You keep writing the same generic template message. Words don’t define the commitment, your actions does. So far, your actions have been so bad that I regret choosing you as my ISP. I’ve been waiting since Monday and now it’s end of Thursday

• 
  Sunil Baitmangalkar (@SunilBaitman) reported 5 minutes ago

  @ACTFibernet Hope the issue will be resolved today. Else WFH will be a problem.

• 
  Killer whale (@killer_whale6) reported 6 minutes ago

  Day 2 of waiting for my ₹3932 refund from @ACTFibernet. I had to cancel the connection because they tried to install a commercial 8-port hub in my private house for just ₹50! Ticket is raised, but ACT team, please process this with finance TODAY and give me the UTR number.

• 
  Navin kumar (@Navin_HR) reported 7 minutes ago

  @ACTFibernet i have paid full amount. But received an email due amount rs.442.77 .. i spoke to finance team then only I paid. Why showing due amount pls nullify the amount.. account number: 101669416765 Please refer the phone call I had with finance team Customer care

• 
  Kondaraju Pavani (@KondarajuP) reported 7 minutes ago

  @ACTFibernet @VFSGlobal Worst service ever with your customer service and services waste of being a loyal customer for years it’s time to chose the other services because of you caller on support and no offers for being 5years giving bland answers

• 
  Med (@MedV91) reported 8 minutes ago

  @ACTFibernetHYD @ActfiberC @ACTFibernet you guys are the worst service providers i have ever come across. Totally regret taking connection with you ! I made payment on 30th March and still the connection isn’t provided fully. Shame on you guys! Stay away from this pathetic ppl

• 
  Sanjay Debnath (@sanjaydebnath86) reported 8 minutes ago

  @ACTFibernet Whom we can reach? Nobody is available to resolve this issue - No internet. Your customer care is ****, not at all useful to resolve issues. The issue never gets resolved on the very first complaint. Customers need to chase the CC to get the issue resolved.

• 
  🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported 11 minutes ago

  @ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.

• 
  Chandan kesarkar (@Chand_LvNvrDies) reported 11 minutes ago

  @ACTFibernet I hve raised a ticket for slow internet bt post that there has been no internet since 12+ hours now. I dnt know what understanding or troubleshootng is being done by disabling the internet as I'm constantly getting no internet so far Hope u understnd criticality

• 
  NIK (@hiniteshx) reported 11 minutes ago

  @ACTFibernet I emailed your Nodal Officer and Appellate Authority and got no acknowledgement at all. Is everyone sleeping at ACT? What kind of customer facing company does not acknowledge emails? What a joke!