ACT outages and service status in Kumaranellūr, Kerala

Problems in the last 24 hours in Kumaranellūr, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kumaranellūr, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kumaranellūr, Kerala

Latest outage, problems and issue reports in Kumaranellūr and nearby locations:

• 
  Athul (@athulpkrishnan) reported 59 minutes ago from Kumaranellūr, Kerala

  Want to downgrade the internet plan and i couldn't found the option anywhere in the App or Web.. Please Help.. @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mewhawk (@chayansa4) reported 5 minutes ago

  @ACTFibernet, i have been trying to restore my account and it shows tonpay my dues. My dues are -29.5 which is actually credits but due to your poor design of application it is considering as dues and cannot let me to restore my account. Your customer care people are pathetic

• 
  Honey Saxena (@honeysaxena456) reported 7 minutes ago

  Day 3- of problem that is still unresolved ticket no. SR11079981334564 is still there unresolved by your customer support and @ACTFibernet is just wasting time of their customer . @ACTFibernet just shows care to their customers till recharge once done then who you are for them.

• 
  Babu (@Babu245489411) reported 9 minutes ago

  @ACTFibernet @ACTFibernet Engineers waiting for HQ approval = zero action. Over-selling without infrastructure, no backup, no workaround, no ownership. Customers paying, service missing. Reality exposed. #ACTFibernet #PoorService #InternetDown

• 
  Mithun (@lordofdevmithun) reported 10 minutes ago

  @ACTFibernet internet down and I am unable to raise the ticket in both app and WhatsApp

• 
  viswanathan (@sailorviswana) reported 14 minutes ago

  @ACTFibernet @chennaiactfiber @NaMoInTamil 103015853858 chennai connection. Upgraded 48 hrs before. Last 24 hrs no service. Customer care saying connection cannot be resumed indefinitely. This is the way ACT cheating. My life is screwed because of this...

• 
  Ashish Joshi (@Ash75Josh) reported 18 minutes ago

  @ACTFibernet two ticket raised . Internet not working . One of the oldest cuatomer. No one visiting . Horrible customer experience . Pls take some some serious acrion & asap . Aak some senior in your team to monitor this bad situation . Pls help asap

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 20 minutes ago

  @ACTFibernet every week uh guys have problem some or the other issue worst service tdy is the last day of ur internet I'm porting to other broadband worst **** service

• 
  Indian (@lovemyindia209) reported 21 minutes ago

  @ACTFibernet Since yesterday I am having wifi issues, the technical team keeps extending timelines, yesterday they say they will sort out 6pm, they did not. Today they say morning, again they extend 1pm now again extended 7:30pm SR10179987432041 I need an immediate fix.

• 
  Rajarshi (@rajarshi) reported 23 minutes ago

  @ACTFibernet Not assigning a tech person post 48 hours of a complaint,, acceptable?

• 
  shreddedvarun (@shreddedvarun) reported 27 minutes ago

  @ACTFibernet internet stopped working 5xtimes this month. I will have to switch to airtel if your service does not change. I am an old customer. your managers are pathetic. SR10280010858814