ACT Outage Report in Srvanampatti, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srvanampatti, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srvanampatti and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (23%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Community Discussion
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ACT Issues Reports Near Srvanampatti, State of Tamil Nādu
Latest outage, problems and issue reports in Srvanampatti and nearby locations:
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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Sathiya
(@thisissathiya) reported
from
Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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குருமா கிழவன்
(@Urbanaati) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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G0p!Kr!$hn@
(@_z0x0z_) reported
from
Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Surya Prakash
(@suryaprakashOG) reported
from
Coimbatore, State of Tamil Nādu
@sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Satheesh Kumar
(@saarjuna) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sampath Reddy
(@SampathPatlolla) reported
@ACTFibernet Can you give the TAT for resolving this complaint? Its already been 2months since I have raised this issue.
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Pooja Prasanna
(@PoojaPrasanna4) reported
@ACTFibernet No internet for 24 hours now. This happens every 10-15 days. We have to wait for 20 mins each time we call to speak to you people. If you cannot provide service, you should just shut shop
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𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂
(@_abhiarya) reported
@ACTFibernet @ActfiberC @ACTFibernetHYD This is seriously absurd, been reaching out to customer service for transfer of credit amount from one acc to another and TAT of 48 hrs has also crossed. Raise ticket on 28th Aug, but Still it's not resolved. And no respond and revert yet
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Manisha R
(@manishar1991) reported
.@ACTFibernet What's with the IVRS just blurting out a date for the sake of it when you haven't bothered getting anyone to resolve two complaints made for two connections in the same hub? Please get someone to resolve the issue at the earliest.
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Arun Soundararajan
(@godzilla_amigo) reported
@PoojaPrasanna4 @ACTFibernet Was facing same issue with other ISP. Maybe due to improper wiring(hanging over trees,electrical lines)
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Sathya
(@26Sathya) reported
@actfibernet sr raised on last Friday your tirupati does a fabulous service to complete one request taking so many days I don't know when it resolved I never seen such arrogant network @ACTFibernet
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Arun Kumar
(@arun_accelerate) reported
@ACTFibernet the worst customer service provider,facing bill issue since 3 months all complaints r closing automatically. A nice system of working on customer issues wakeup asap
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Komal
(@KarwaKomal) reported
@ACTFibernet @ACTFibernetHYD Act fibernet team, I am facing issue with internet since 35 hours. I have called atleast 10 times to the customer care and there is no resolution yet. The wait time to connect to your care centre is half hour.
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prashanth sunchu
(@Prashanth5239) reported
@ACTFibernet @ACTFibernetHYD Worst Service. It's been 5 days since my connection got lost. Better to shift to another broadband. I almost called around 15-20 times, they always said it'll get resolved soon but still no response. Ticket no: SR10161909775182
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prashanth sunchu
(@Prashanth5239) reported
@ACTFibernet @ACTFibernet Worst Service. It's been 5 days since my connection got lost. Better to shift to another broadband. I almost called around 15-20 times, they always said it'll get resolved soon but still no response. Ticket no: SR10161909775182