ACT Outage Report in Srvanampatti, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srvanampatti, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srvanampatti and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (72%)
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Wi-fi (18%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
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Phone (%)
Live Outage Map Near Srvanampatti, Coimbatore, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Srvanampatti, State of Tamil Nādu
Latest outage, problems and issue reports in Srvanampatti and nearby locations:
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G0p!Kr!$hn@
(@_z0x0z_) reported
from
Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Sathiya
(@thisissathiya) reported
from
Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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குருமா கிழவன்
(@Urbanaati) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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Surya Prakash
(@suryaprakashOG) reported
from
Coimbatore, State of Tamil Nādu
@sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Satheesh Kumar
(@saarjuna) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bhargavi Muthalagu
(@BMuthalagu) reported
@ACTFibernet Can you please give me an update on the status? It's been more than 2 hrs and yet the internet is not back. It's happening every month. Highly irritated, frustrated and stressed because of your poor service
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Indian
(@responsiblewala) reported
@ACTFibernet How many time you say the same thing? If I write about your worst services your applet authority threatening me instead of solving my problem. I’m not here to feed act team. So come and collect your router and refund my money. Shame to say I was act customer
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Richard Andrews
(@richie970) reported
@ACTFibernet Can you please tell me how to disconnect this connection. I no longer need your service
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jayant ranka
(@jayantranka1) reported
@ACTFibernet Problem not slove till now
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Gaurav Sharma
(@Rough__SouL) reported
@ACTFibernet Sure. Lemme wait for another few days. Also, if possible can you please confirm why I need to pay some 50Rs odd payment for static IP which I never asked for?
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Biswambar Behera
(@BiswambarBeher9) reported
@ACTFibernet Simply changing the ETA to 9 pm doesnt help until some action is taken. I am yet to receive any call from service agent.Its already more than 36 hours to sort this simple issue.A mere pathetic and horrible experience.
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Manoj Kumar
(@mkmanoj_k) reported
@ACTFibernet when will the connection be restored? More than 18hrs already!! Complaint : SR10265095192594 There has been no response from the service team at all. This is poor service.
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Ankit Sharma
(@_Brownwolf_) reported
They promise to give the better network but it has nothing to do with the reality on the ground, I agree that technology and machine may malfunction. But its quick resolution that makes you a good service provider but not in the case of ACT fiber net. 1/2 @ACTFibernet
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Vicky
(@Vicky11812784) reported
@ACTFibernet Clear example of looting customer. I had referred from my friend and was assured the 25% on next bill but its been 2 months i am never got anything ! #Fruad#Shame!
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FAHEEM KHAN
(@faheemkhan086) reported
My Internet 🛑 Stopped working, Please 🙏🏻 rectify the Internet issue immediately,Call 🤙 Me at 9160076778,My ACT ID 🪪 is 101017115928 @ACTFibernet #ACTFibernet