ACT Outage Report in Srvanampatti, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srvanampatti, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srvanampatti and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Srvanampatti, Coimbatore, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore |
Total Blackout | |
| Coimbatore |
Total Blackout | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Srvanampatti, State of Tamil Nādu
Latest outage, problems and issue reports in Srvanampatti and nearby locations:
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Raghu
(@Raghhu_visu) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet you are useless network ..past two days no connection.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Gowtham Gurunath
(@Gowtham29_G) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Kindly check your DM.. tomorrow from 6pm lockdown is there and I need a working internet connection before that. It's taking too long for you Ppl to provide a proper solution. Kindly respond asap.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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AdithyanElangkathir
(@adithdhanush) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet please look into the issue
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Neethinathan
(@neethinathan) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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அந்நியன்
(@raky_says) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst customer service.. it has been more than three weeks paid the amount for installation.. still not done...no response from customer care too..
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Navanith Srinivas
(@nava_srini) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet no reply for the mail and unable to reach customer care also. Please contact me in DM #disappointed #needhelp
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Hari Prasad Mohan
(@hpm94) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet most disappointing service ever. Paid for installation and no proper response for the past 3 days after promising installation on the same day when the payment is done.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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S
(@S66547605S) reported
@ACTFibernet I sent you all details. Got two reminders to pay up for the next 6 months, today the last day - or will be disconnected. This is terrible customer service from you guys. I am NOT paying up for 6 months and want to switch to monthly payment plan. Please make this happen today.
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Spurty
(@SpurtyRao) reported
@ACTFibernet The ETR was for 8 PM. Issue remains unresolved. Yet to hear from you. What's the escalation procedure?
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mohammad
(@MohammedhyderH1) reported
@ACTFibernet i think you will loose a customer ... This is going on repeating .... Today again no internet from last 2 to3 hours
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Kalyan
(@kalyankesana) reported
Did not expect such a pathetic service from @ACTFibernet Hyderabad. Raised a shifting request 5 days back. Nothing happened till now. They don't even care to give you proper status. Be careful if you are planning to purchase a broadband connection!!!
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Gurjeet Singh
(@Gurjeetkalsi0) reported
@ACTFibernet Third class service from Act fibernet We already pay bill in month. Why I'm paying bill again.
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pearlraj
(@pearlraj_) reported
@ACTFibernet what an awful customer service. When my call was transferred to concerned department. They just hung up my call for no reason. This happened 4 times in 30 mins. Stop harassing your customers!! Why would you treat your customers like this??
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Sudir
(@SudhirK93006843) reported
@ACTFibernet Internet speed is very slow SR10265123533464
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Mohammed Zakir Ali
(@alizakir7283) reported
@ACTFibernet Please arrange to send the technician to my premises to solved the issue as net is not working i am working from my relative's home as my parents not aware how to do if you people assisting they cant manage kindly arrange a technician please.
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Himanshu
(@Himansh33308295) reported
@ACTFibernet Ac no-110646703719 Mob no-9873010242 City- delhi. Worst service its almost 5 days my internet is not working and engineer said you can disconnect the connection, very poor service
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jagadeesh padmashali
(@Jagadeeshpad) reported
@ACTFibernet your team says that (Customer care executive) none of the floor leader or manager is available during the working hours when I have requested to convey the issue as your executives are not taking any responsibility in resolving issues