ACT Outage Report in Srvanampatti, Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srvanampatti, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srvanampatti and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (78%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Srvanampatti, State of Tamil Nādu
Latest outage, problems and issue reports in Srvanampatti and nearby locations:
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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G0p!Kr!$hn@
(@_z0x0z_) reported
from
Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Sathiya
(@thisissathiya) reported
from
Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Hari Prasad Mohan
(@hpm94) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet most disappointing service ever. Paid for installation and no proper response for the past 3 days after promising installation on the same day when the payment is done.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Navanith Srinivas
(@nava_srini) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet no reply for the mail and unable to reach customer care also. Please contact me in DM #disappointed #needhelp
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Neethinathan
(@neethinathan) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Naveen
(@vipinku10771149) reported
From last 2 days ACT Fibernet not working Pls see. Complain ID SR10148741900012 @ACTFibernet @ACTFibernetHYD . it was supposed to resolved by today but no one called me . Customer care service is pathetic
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Abishek Jebaraj
(@AbishekJebaraj) reported
@ACTFibernet chennai is lightening quick to take upfront advance paymnt and install a connection but unfortunately when the internet goes down it's a nightmare to even get help. Almost 48 hours and none has called even after registering an official complaint. No one answers ccare
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harsh gupta
(@harshguptapp) reported
@ACTFibernet still it's disconnected even after being promised of resolution within 1 hr
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Aayush Bansal
(@BeingAyushBansl) reported
@ACTFibernet its the worst service, don't ever go for it slowest and they cant even fix the issues. WORST
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Srujan Muriki
(@Srujanmurki) reported
@ACTFibernet please help you gave me a router for feee which is of @TPLINK @TPLINKHelp and these great routers give me 2mbps insted my package is for 100mbps
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Sachin Sudarshana
(@sachin_019) reported
@ACTFibernet You guys really need to up your customer service! I’ve been waiting for my “within 48 hours” resolution for over 5 days now! I don’t understand how can you treat your old customers like this! Very disappointing!
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bharathmano
(@Bharathmano1) reported
@ACTFibernet my internet is not working nd it says I didn't pay the bill. But I payed the bill and I am not able to contact customer care. I have been a long time customer for @ACTFibernet and this is how u treat us.
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Abishek Jebaraj
(@AbishekJebaraj) reported
@ACTFibernet chennai is lightening quick to take an upfront installment and install a connection but unfortunately when the internet goes it's a nightmare to even get help. Almost 48 hours and no one has called even after registering an official complaint.
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Arshadd Ahmed
(@Arshaddahmed22) reported
@ACTFibernet No one contacted yet nor anyone come to fix the issue. Do I need to wait for another week here? Just curious to know. 8 days now.
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uday
(@udayias11) reported
@ACTFibernet FYI Still I'm facing no internet access issue