ACT Outage Report in Srvanampatti, Coimbatore, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Srvanampatti, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srvanampatti and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at ACT
ACT is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (75%)
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Wi-fi (17%)
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Total Blackout (6%)
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E-mail (2%)
Live Outage Map Near Srvanampatti, Coimbatore, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet | |
| Coimbatore |
Wi-fi | |
| Coimbatore |
Internet | |
| Coimbatore |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Srvanampatti, State of Tamil Nādu
Latest outage, problems and issue reports in Srvanampatti and nearby locations:
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Sathiya
(@thisissathiya) reported
from
Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Hari Prasad Mohan
(@hpm94) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet most disappointing service ever. Paid for installation and no proper response for the past 3 days after promising installation on the same day when the payment is done.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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அந்நியன்
(@raky_says) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst customer service.. it has been more than three weeks paid the amount for installation.. still not done...no response from customer care too..
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Navanith Srinivas
(@nava_srini) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet no reply for the mail and unable to reach customer care also. Please contact me in DM #disappointed #needhelp
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Neethinathan
(@neethinathan) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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AdithyanElangkathir
(@adithdhanush) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet please look into the issue
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Kumar
(@vinaydear3) reported
@ACTFibernet stop selling your service by giving false information to customer. Why you charge for if you not provide the service you promised.
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Rikhiya Chakraborty
(@rikhiyac19) reported
@ACTFibernet 102654884894- Account number WO102654884892- Work ID Number SR10265502154360- Service Request number After so many processes also, you guys aren't coming for connection. What should we call this? Monopoly in extreme power or customer experience not an important part of buisness
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Subasri Krishnan
(@subzburz) reported
@ACTFibernet My complaint hasn’t been registered yet and I still haven’t been told when the internet service will be resumed!! This is shoddy and cavalier service.
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!
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krishna arkuti
(@krishnaarkuti) reported
@ACTFibernet need help
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Sanjoy Saha
(@sanju864u) reported
@ACTFibernet Few drops of rain and connection gone. This has become the daily routine now, no resolution after complaining so many times.
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Maheswaran S
(@iammahi_tamilan) reported
@ACTFibernet No, I have raised two tickets last month extends 24hrs, Customer suprt informed bill amount wl b reduced if it is taken more than one day to fix. But in my bill amount not reflected. I have raised ticket with SR10365523438224, Please help me on this
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kashmora
(@Yuvanist_U1) reported
@ACTFibernet I changed my plan and requested the router but more than 10days happened there is no proper response. Very poor response from your end. Just opening request and closing from your end without solution. Please look into it.
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Vinay Kumar
(@vinaydear3) reported
@ACTFibernet why you give false information to your customer to just sell your service. If you promise for 75Mbps i need that speed.
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Uday Kumar M
(@M_udaykumar4005) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Your service provider and the sales executive are the worst fellow they’re asking me to pay extra money to replace the router to the proper speed and they haven’t told me this while installing. And they’re behaving very rude, now I’m regretting