ACT outages and service status in Perungudi, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Perungudi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Perungudi, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Perungudi, Tamil Nadu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Randeep Singh (@ramansaini) reported@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 21-Apr(DD/MM) 19:30 to 21:00. Team ACT This is what im getting. Can I request for cancellation of the plan and refund please. I don’t want to take it anymore @ACTFibernet @jagograhakjago
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Raja M (@Rhythm_Reverie_) reported@ACTFibernet @jagograhakjago How do you guys are in business ? Because none in your company understands the meaning of customer service.
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??
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Ravi Srivastava🇮🇳रविश्रीवास्तव🐤(INDIA वाले) (@ravi4354) reported@ACTFibernet @ACT what kind of service is this ? ,I have made payment for 3 months service before making connection your person refuses to give the receipt Assetz sun &Sanctum Battarhalli Banglore 560049 @ACT
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kevin eliezer (@kevineliezer8) reported@ACTFibernet I have all the call recording and what's app chats which I can share if needed . You guys charge fine when there is a 10 minutes delay in payment now you guys make delay in resolving the issue but you still change me full
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manjunath S (@manju132313) reported@ACTFibernet Requested junction box relocation (2nd → ground floor). First ticket closed without fix, second missed yesterday. If not done TODAY, power will be cut this evening coz of electrician work, multiple users will lose internet. Urgent action needed.
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Shant Kumar (@Shant057) reported@ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year
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Swagz (@lovelyghosh53) reported@ACTFibernetHYD @ACTFibernet what’s wrong with your Hyderabad service? Facing internet blackout second time in one month. Customer care is worthless. No way to prioritise resolution. It takes 24 hours. Are we living in stone age? Or you are asking to switch to JioFibre or Airtel?
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rapo (@rapors36) reportedStill no response from @ACTFibernet Please refund my money, I will go for better service. Despite posting it in public forum, you don’t have minimum responsibility and sense to resolve this issue. REFUND MY MONEY
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SHAMEEM (@SHAMEEMR19) reported@ACTFibernet My wifi service disconnects now and then .The reason in the app shows Rs.200 is due (which was a discount given by you.Kindly help