ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (25%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anees Shanavas
(@anees_shanavas) reported
@ACTFibernet No internet connectivity since 1 hour. Please help resolve at the earliest. Area: Madipakkam City: Chennai DM for details. TIA.
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mussi
(@mussi41) reported
@ACTFibernet My internet has been down since last evening,spoke to customer care and he was asking if it was a wireless or LAN connection?it’s 5years and now he wants me to answer this when it always was wireless. Pathetic service and laid back technical team
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Nayaz Khan
(@nayazkhan) reported
Hello @ACTFibernet , Struggling with internet connectivity again. Ticket (SR10262831195772 ) has been raised which was supposed to be solved by 11 AM today. Well past 11 now, but no solution yet. Can you please help? This is my 4 th ticket this month. You asses yourself
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anoop bm
(@anoop_bm) reported
@ACTFibernet After 2months I am getting call from your customer care and saying that some due pending. Plz clarify the same or cancel the same. Can't communicate with customer care so that raising tweer
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Salil Cuncoliencar
(@salilbc) reported
@ACTFibernet broadband has been down for more than 15 hrs now in CV Raman Nagar area, Bangalore. When will you fix the issue? This is a huge outage, complaint had been raised early morning but no resolution
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Vinod Sobti
(@SobtiVinod) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Still no response all I’m getting is mails which are not helping in anyway. Disgusting service and response.
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KalyanChakravarthy M
(@kchakri234) reported
@ACTFibernet Still the issue not Resolved, What next , do you want the customer to disonnect . @ACTFibernet Its a serious concern, not addressing the user concerns
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.
(@MegaStarrrrrrr) reported
@manchididengey @ACTFibernet Acha ok. Usually nenu app lo ticket raise chesaka max 24hrs lo valu fix chestnde and executive call chesevalu so
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Ashwathi Krishnan
(@ashventurous5) reported
Hi @ACTFibernet It's almost been 2 months since I requested to close the connection and even after multiple follow ups via DMs, calls and emails I'm not getting a proper resolution. Very unprofessional and poor customer support.
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Barthi Mani
(@BArThIbARU) reported
@ACTFibernet It's been more than 24hrs since @ACTFibernet promised to resolve my internet issue, but no signs of help. Pathetic part is whenever we call customer care, new CC executive picks the call to inform false timelines. Already lost a day of work n today is day 2.