ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
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ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prineeth
(@lapidforce) reported
@ACTFibernet absolute garbage service. Lost internet connection since a few hours, as I work from home it is very essential and as usual it wont be resolved for two days ticket no: SR101656248481 . Will be cancelling my service with Act soon
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Nakul Rau
(@nakulnr) reported
@ACTFibernet One person called me after this tweet. After requesting him to do the installation asap no one has bothered to get back to me.. It has now been approx one week since I paid for a new connection! What kind of service is this?
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Pavan
(@Thankyouulife) reported
@ACTFibernet Hiw much time you required to get back to us... ?? 1 year or more than that.. till now no response. If u don't have time to response , please cancel my request and refund back my amount on time.. most irritating process
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Srikanth A R
(@srikie21) reported
@ACTFibernet what's with this new way of taking the network down without any intimation? Causing inconvenience, my account ID is 102583399516, please fix this asap
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Nishant
(@nishantonly76) reported
@ACTFibernet your customer support people disconnecting my call when I am asking them to refund my balance money
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Vidhi Nayar
(@aahana_nayar) reported
@ACTFibernet How much time does it need to fix the problem!!!!!! You have to reimburse for this
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Punniyakotti GS
(@GsPunniyakotti) reported
@ACTFibernet @ACTFibernet May be you will get in touch with me when we celebrate 100th year of Independence day.. such worst service and worst response... @TRAI
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Nishant
(@nishantonly76) reported
@ACTFibernet every now and then internet is disconnecting. Pathetic service. I am going to switch to @TataPlayin
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Aasim Arafath
(@AasimArafath) reported
@ACTFibernet If downtime is 2-3 days minimum every month, you need to get to the bottom of it and resolve, not send customer service template messages as it doesn't do you any good. Or is it time to move to other ISP?
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Prineeth
(@lapidforce) reported
@ACTFibernet There was no internet since 7pm yesterday, ticket: SR10165624848184. This has happned before too which caused lot of complications as I am working from home. Your quality of service a an absolute **** show, complete garbage.