ACT outages and service status in Perungudi, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Perungudi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Perungudi, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Perungudi, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Wi-fi | 2 months ago |
|
Madurai
|
Internet | 2 months ago |
|
Madurai
|
Internet | 3 months ago |
|
Madurai
|
Total Blackout | 7 months ago |
Community Discussion
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ACT Issues Reports Near Perungudi, Tamil Nadu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mahjabeen | Photographer (@_mahjabeen_) reported@ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?
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S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported@ACTFibernet If down time is for the whole day time ACT has to refund that days charges. It is happening almost every 10 days
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{{ RP }} (@KossLeBoss) reportedAs a 10+ year #ACT customer, this is deeply disappointing. Please take ownership and resolve this urgently. As a customer, I have no direct way to reach the assigned technician, the only channels available to me are customer support and social media. @ACTFibernet
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Dinesh (@dineshrtvt) reported@ACTFibernet @ACTFibernet you guys have such a worst customer support team who deliberately stops new customers.
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Haris (@hahmad71) reportedHi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting
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AA (@Panda2rocks) reported@ACTFibernet @ACTFibernetHYD Internet not working since morning when it will fix?? Your ACT Fibernet Ticket no: SR10181632436314 has been registered. Our team will ensure fastest possible action Why do u mean by fast? 2 days 2 week? @EAhmed84640
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Siva Kumar (@sivagmca) reported@ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.
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Raghav (@raghuv_here) reported@ACTFibernet Internet suspended despite paying my monthly bills on time! support says it's because old Mesh routers weren't picked up, but your team never showed up to collect them. Why punish a paying customer for your logistics failure? Fix this and restore my connection now!
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Yogita Sharma (@YogitaS44968288) reported@ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it
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Naveeen (@Hellofamannn) reported@ACTFibernet SR10381639652454 this is the TICKET and there is Frequent network issue with your service and team. Tbh it's poor every week. Already been affected more than 12 hrs none of your employees showed up.