ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Tushar
(@onlytushar_) reported
@ACTFibernet From past 9 days Internet is not available. And every day I get new date of resolution. Is Act Fibernet going to give discount these days on bill? As 9 days without Internet why the User will pay for it. Not sure how many days more it will continue.
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Karthik Rao Pantham
(@Karthik_Pantham) reported
I have been facing an Internet outage for more than 24 hours with @ACTFibernet. Despite raising the issue, every time I call customer care I only hear that the waiting list is more than usual and I’m asked to check the mobile app. Unfortunately, even on the app, there has been no proper response or resolution. As a customer who pays bills on time (and even receives multiple reminders to do so), I expect the same level of efficiency and reliability in service. It is very frustrating to experience such long downtime without proper communication or support. Request @ACTFibernetHYD to kindly resolve this at the earliest and ensure better customer support.
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🄼🄸🄽🄳 🅃🄷🄴 🄶🄰🄿
(@raisscb) reported
@ACTFibernet account no 102701601704 services down for more than 24 hours. Registered complaint and followed up multiple times but no valid reasons given. Also no resolution time given. What the hell is happening. Useless customer care.
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Preetham Deshpande
(@preethamdesh) reported
@ACTFibernet @jagograhakjago @ACTFibernetHYD worst service connecting shifting got delayed no prper reaponse , since yeatrday follwoing up for connect no proper reaponse tge agents are lying in all asspects. I request people dont trust act fiber and take connection..
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Vishnu
(@hkantvishnu) reported
@ACTFibernet Still no internet, SR11077261016974 unresolved. Paying for “high-speed” but getting nothing. This is beyond frustrating — how hard is it to keep the service running? Fix it NOW! #ACTFibernet #WorstService
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Sandhya Nair
(@21Nair) reported
@ACTFibernet my connection is my reconnected without my consent and being billed for the same without using the service. I had the worst experience with Act and switches to jio air fiber stop reconnecting as per your will and charging it's a serious case of fraud.
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Aditya Raipuria
(@AadiPJ) reported
@ACTFibernet called up the customer care and wasted 20 mins to get a plan update to ensure coverage in entire house. After waiting for 10 mins the executive transfers the call to another department and the call gets disconnected. Has happened twice and nobody cared to contact me
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சவுக்கடி்🔥🔥🔥
(@savukkadi_fan) reported
@ACTFibernet dear friends ACT FIBERNET is the worst internet service. Please no one use it …… every week it will be disconnected. You can’t do your work trusting this internet connection. I have thrown out my 2 net connection modem on the road. I am in madurai
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CMA Praveen Kumar
(@chpk9999) reported
@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 24-Sep(DD/MM) 19:30 to 21:00. Team ACT Still same
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Manish Kumar Bangari
(@Manish_bangari) reported
@bruceprateek1 @jagograhakjago @ACTFibernet Are you still not able to solve the issue what kind of pathetic service are you providing representative is pretending like he is not able yo here me even though i can here the background