ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Kumar
(@kumar8805) reported
Thread 👇 @ACTFibernet ek farud company hai, ye apne employee ko customer k sath fraud krana sikhati hai. Itni fraud company hai ki inke customer care aur nodal officer k mail tak website par fraud register hai. Mail krne par mail bounce ho jata hai 1/3
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Ranjith Rishi
(@RanjithRishi14) reported
When your technician visited, he clearly told me that my CS box has only one connection, and that’s why you are avoiding my issue. How is this fair? Am I not paying like them? This is pure customer discrimination & neglect. @ACTFibernet #ACTFailure #NeedReplyOnThis
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Purna Chander Raj
(@bobbilipurna21) reported
Clearly not a 1–2 day task, yet no urgency, no backup, no communication. Just silence while people working from home are left stranded. A true masterclass in how to turn inconvenience into disaster. Ridiculous service. @ACTFibernet
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𝒮𝓎𝑒𝒹
(@moinsyeds) reported
@ACTFibernetHYD @ACTFibernet One of the worst service providers these days. It's been 20 days without internet service, inspite of many complaints, no body turned for resolving the issue, and without providing any resolution, they have closed the complaint.
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srujan
(@schowdary1987) reported
@ACTFibernet It's down again? I can't take any more impact on my work and job.
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Marcel Xavier
(@marcel_xavier_) reported
@ACTFibernet why is it so difficult to reach your customer care? I've been trying to for the last 1 week and it constantly a maze of IVRs or goes into calls which randomly get cut. Is the way you treat everyone? Very frustrating and pathetic service.
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Jude Emmanuel
(@JudeEmmanuel6) reported
@ACTFibernet The technician hasn't showed up yet and this the new ticket that was created from your end SR10277311130648 which said resolution by yesterday night but no update at all. The technician called and delaying the visit again giving new reasons everytime.
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srujan
(@schowdary1987) reported
@ACTFibernet Again internet services are down? Please don't say that.. I can't take any more impact on my work and job.
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కృష్ణ చైతన్య వీర వెంకట చిదిరె
(@cvvkchaitanya) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD Without checking proper internet restoration at the place why u have closed the case & when will U restore the internet. What is your deadline to resolve the issue. If it is not possible at your end plz let us know to chng Internet Service Provider.
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Vijay_P
(@vijay_p25) reported
@anikethdesai @ACTFibernet They themselves don't know how long it'll take, bro. they said 48hrs, it's been 22 days and the ground team have no idea how far the wires are cut and they have no clue how long it'll take for them to fix this. Better switch.