ACT outages and service status in Perungudi, Tamil Nadu

Problems in the last 24 hours in Perungudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Perungudi, Tamil Nadu

Latest outage, problems and issue reports in Perungudi and nearby locations:

• 
  sidarth (@sidarth33640666) reported 3 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

• 
  NavaneethaKrishnan (@kitchakrish95) reported 3 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

• 
  Vignesh (@V_igneshSM) reported 6 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

• 
  Vikash (@vikash_perumal) reported 13 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

• 
  ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported 20 minutes ago from Perungudi, Tamil Nadu

  @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

• 
  Ravi.T (@VaanampaadiRavi) reported 23 minutes ago from Kannānendal, Tamil Nadu

  @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

• 
  Ravi.T (@VaanampaadiRavi) reported 25 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

• 
  Joseph Nehemiah (@im_nehem) reported 27 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

• 
  Joseph Nehemiah (@im_nehem) reported 35 minutes ago from Perungudi, Tamil Nadu

  Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

• 
  Ravi.T (@VaanampaadiRavi) reported 44 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 7 minutes ago

  @ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?

• 
  Rahul (@Rahuldiddy2) reported 12 minutes ago

  @ACTFibernet Someone called me.. and closee ticket without resolution🙏 @ACTFibernet

• 
  Deepa Vasudevan (@dvasusg) reported 14 minutes ago

  @ACTFibernet more than 2 days of repeated complaints and internet is not working. My aged parents are tired of calling and registering complaints. ticket number SR10881838631024. This has been going on for months. Can this be escalated pls?

• 
  yogesh sherman (@yogeshsherman) reported 15 minutes ago

  @ACTFibernet So your fibre has issue that's what was told, and resolution would take end of the day but you charge customer for full day

• 
  Acs (@RagingAcs) reported 21 minutes ago

  Put in a request to shift connection 2 weeks ago. ETA on the ticket was 28th august. called support on 1st september. still havent got a call from agenst to shift the connection yet. @ACTFibernet @BandBajaateRaho

• 
  Mohammed riyaz ali (@Mohamme16541905) reported 21 minutes ago

  @ACTFibernet Since when you people are working its been a day and issue has not yet resolved. today i have been marked as LOP who is the responsible?? Why every time there is an delay for resolving it. #worstservice #internet #hyderabad

• 
  Dinesh (@Dinesh72521026) reported 22 minutes ago

  @ACTFibernet I have never seen a such a worst costumer service team like this such a a worst behaviour they’re begging to make the payment once it’s done none of them picks up the call. They’re very rude to

• 
  Sreekar (@sreevajhala) reported 23 minutes ago

  @ACTFibernet Day 2 of no response or Support

• 
  ryze (@ryzee_08) reported 23 minutes ago

  @ACTFibernet you guys sucks no internet from 12 hours Still no response everyday week new issue from act

• 
  Padappadi Elaniswami (@PESTAMlLNADU) reported 25 minutes ago

  ACT cheap and enga neraya per sonanga nu athu podalam nu pathen..rendu per call pani enquiry pananga.. plan lam choose pani book panidalam nu 3 vaati call panen..rendu perum edukala👎👎 Booked Airtel Xtsream after that U lost a customer because of your poor cus care @ACTFibernet