ACT outages and service status in Perungudi, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Perungudi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Perungudi, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Perungudi, Tamil Nadu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arijit Majumdar (@Aar_i) reported@ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!
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Venkat (@venkatepm) reportedHi Act sevice is very very worst in my life I paid and got connection for 6+1 from June to December Now app asking pay some amount and disconnected my service @ACTFibernet
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Sridhar Joshi (@brahmmajoshi) reported@ACTFibernet It is a torture to traverse your IVR and reach a human agent. And another torture repeating the entire story again and again. Please resolve my connection issue asap.
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Haris (@hahmad71) reportedHi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting
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Dinesh (@dineshrtvt) reported@ACTFibernet @ACTFibernet what’s the ETA for completing this reconnection, I still face rudeness from customer support in order to connect with escalation team
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Máhesh (@TweetToMahesh) reported@ACTFibernet customer care executive so Arrogant, Egoistic and they behaving as if they don't need customer and customer needs them.. Shame on you @ACTFibernet .. Why Independence Day offer is going on when your customer representative telling not to opt.. 😡🤬
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Mailsami (@paalpayasam) reported@JioCare This is really a joke. If you look at our service request history you would know, we used to raise multiple tickets for frequent disconnection on weekly basis. We have moved to @ACTFibernet. I urge you to disconnect immediately and refund the security deposit at the earliest.
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Haiku (@riceofsushi) reported@ACTFibernet The issue is still not solved. How much longer will it take for you resolve the issue? Since our new connection, we have been having at least one issue every month. Why? We are seriously considering shifting to @airtelindia
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Seeker (@seeker0321) reported@ACTFibernet @ACTFibernet I called and told support I don't need connection anymore, I'm going with other provider, help me to get my refund ASAP.
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BNR (@Bnr7658) reported@ACTFibernet Internet has been completely down since yesterday, severely disrupting work. Ticket #SR10181621951904 is open, but there is no update or technician visit scheduled yet. Please escalate and send a field engineer immediately!