ACT outages and service status in Perungudi, Tamil Nadu

Problems in the last 24 hours in Perungudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Perungudi, Tamil Nadu

Latest outage, problems and issue reports in Perungudi and nearby locations:

• 
  NavaneethaKrishnan (@kitchakrish95) reported 3 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .

• 
  Joseph Nehemiah (@im_nehem) reported 11 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻

• 
  Ravi.T (@VaanampaadiRavi) reported 11 minutes ago from Kannānendal, Tamil Nadu

  @easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.

• 
  sidarth (@sidarth33640666) reported 12 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.

• 
  Vikash (@vikash_perumal) reported 15 minutes ago from Perungudi, Tamil Nadu

  @ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.

• 
  Joseph Nehemiah (@im_nehem) reported 20 minutes ago from Perungudi, Tamil Nadu

  Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting

• 
  Ravi.T (@VaanampaadiRavi) reported 35 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏

• 
  Ravi.T (@VaanampaadiRavi) reported 36 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.

• 
  ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported 54 minutes ago from Perungudi, Tamil Nadu

  @rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)

• 
  Vignesh (@V_igneshSM) reported 59 minutes ago from Kannānendal, Tamil Nadu

  @ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aman Kumar (@locate_aman) reported 5 minutes ago

  @ACTFibernet @ACTFibernet please cancel my connection and process refund which should also compensate 3 days of downtime.

• 
  RAJENDER (@poorjoke_tweets) reported 8 minutes ago

  I need some help regarding my account @ACTFibernet . Bother to check dm

• 
  malleswar ganji (@GanjiMalleswar) reported 11 minutes ago

  @ACTFibernet provide worst service my internet was not working at yesterday evening still today afternoon internet was not working bad service

• 
  shree sen (@shreesen69) reported 11 minutes ago

  @ACTFibernet This has happened again in such a short time. Whats the reason? I had to opt for another service provider’s service to continue my work.

• 
  Aman Kumar (@locate_aman) reported 11 minutes ago

  @ACTFibernet I cant wait anymore now. 3 days without internet. Either solve my issue today or else take back your connection and give me my refund including 3 days without internet

• 
  eva (@evabuilds) reported 12 minutes ago

  and we are back within a month, raised a req, wifi not working since more than 8+ hours now. raised multiple reqs, tried calling your folks but their phone is always busy. @ACTFibernet won't let me work calmly i guess

• 
  SPR (@SprEinfach) reported 13 minutes ago

  @ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.

• 
  VISHAL TEWARY (@SAMARTHTEWARY) reported 15 minutes ago

  No internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet

• 
  AK (@akilankg) reported 15 minutes ago

  @ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674

• 
  Code: Pan (@panda_casts) reported 19 minutes ago

  @Alpha_4242 @quandalebro @ACTFibernet Honestly act has been pretty good for me. Maybe because we’re Bangalore based or something. They resolved my issue within a day.