ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yesu Rajan
(@YesuRaj30219465) reported
@ACTFibernet My registered number: 9884871467 account number: 103625049787 I have taken ACT connection 10 days back within this short period it was down 4 times recover time always more than 12 hours. So cancelled service. Your team refuse to give refund. Paid for 6 months.
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Jagadeesh
(@jack21012) reported
@ACTFibernet It is been 8 hours since I raised a complaint. You have deactivated my act account even before the due date of 29-Nov. I am waiting for hours to activate my account due to you careless mistake. To the surprise, my ticket(SR10862904016178) is marked done even b4 a fix
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shashi yadav
(@shashiy23531936) reported
@ACTFibernet hi team you people ur so irresponsible…you don’t want customers u only want customers amount…I raised a problem around 3:49 pm today and till now their is no response from any other officer from u .. SR10162922165082…
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christo jacob k
(@christo_kittu) reported
@ACTFibernet This is how ur team worked in Our issue. More than 24 hr no internet. Instead of finding root cause, doing prediction. Finally there is no compensation for 24 hr fault. Any way we need to pay money if service available or not. 😷
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Batman
(@Pathetic_perso) reported
@ACTFibernet ticket SR10162845536852 has not been resolved since 2 days. The customer service and technicians are taking this very lightly. Remember that Our jobs depending on Internet as we are working from home.
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Ranjithkumar
(@pallemranjith) reported
@ACTFibernet Do you need account details of all..will share immediately.. Internet is not working from last 5 hours...we need immediate resolution..no one will call to customers..there is no proactive approach.. customer support is also very bad..
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Kimball CHO
(@pa1volta) reported
Worst customer service @ACTFibernet Enough! Decided not to continue with your pathetic internet service.
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Khalid
(@KhalidSan91) reported
@ACTFibernet why has your internet service gone bad no internet on Monday so I raised a ticket got it fixed again there is no internet today again I have raised a ticket I’m paying you money to provide uninterrupted connection not to raise tickets plz sort it out man
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Prince
(@pjosephrox) reported
@ACTFibernet I am unable to reach your customer support. I would like to apply for a disconnection as I am leaving the city. As the new place I am moving to does not have ACT connection. Kindly contact me ASAP
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Rahul
(@rahul_aglave) reported
@ACTFibernet just frw hours worked fine and now back to internet issues. Please resolve