ACT outages and service status in Perungudi, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Perungudi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Perungudi, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Perungudi, Tamil Nadu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Muzammil (@Muzammil4802522) reported@ACTFibernet I have to change the wiring connection of act Fibernet please send someone to near my location from past 3 days I am informing no one is reaching pathetic service
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernetHYD @ACTFibernet - You folks need to get a life! Raised a complaint for relocation almost 15 days back and till date nothing has moved and not even a care to get back! Complaint # SR10179883223294 ETA was 22nd and today is May 2nd - such a shame! @ActfiberC
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Kishor V (@kishorv06) reported@ACTFibernet No internet since yesterday evening (more than 24 hours) and it was supposed to be fixed this morning. No updates yet. Why is it taking so long to fix? Ticket: SR10280006758154
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Inayat ulla (@Inu_Minu) reported@ACTFibernet @BlrCityPolice they have closed service tickets without servicing. How is the company operating cheating and frauring ppl. @ACTFibernet .
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Nathaniel Fernandez (@Simba_3195) reported@ACTFibernetHYD @ACTFibernet what's wrong with you guys. The app never work even after updating. You sent me a message at 5 that there is a technical issue and the internet will be restored in 3 hours. Is almost 9 hours.
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Varaprasad Raikanti (@Varaprasad_090) reported@xxmahibogixx Day 2 of outages in Hanamkonda/ Madikonda and still no resolution. Tickets are being closed automatically while the local rep remains unreachable. This negligence is causing serious hits to our operations. @ACTFibernet, escalate this immediately and provide a real timeline.
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Babu (@Babu245489411) reported@ACTFibernet @ACTFibernet Engineers waiting for HQ approval = zero action. Over-selling without infrastructure, no backup, no workaround, no ownership. Customers paying, service missing. Reality exposed. #ACTFibernet #PoorService #InternetDown
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vijayjodu1907 (@vijayjodu1907) reported@xxmahibogixx @ACTFibernet My internet issue is still not resolved. Ticket has already been raised, but there has been no proper response from the ACT team. Both ACT Business Plan and Home Plan services are not working. Requesting immediate support and resolution.
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Harsha J (@c236_j) reported@ACTFibernet SR10280003230854 No action taken on this ticket and no response from customer service. Pathetic service. Kindly refund the amount for inconvenience caused and fix this issue immediately.
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Harsh Kahate (@chevauxenbois) reported@ACTFibernet extremely disappointed with your service. I cannot see my new connection in the list. Your support is useless and doesn't let me talk to a human agent. Resolve this issue ASAP otherwise I'm closing the connection ny tomorrow.