ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramanan Gurumurthy
(@gramanan1954) reported
@ACTFibernet A/C 103453830742. Whenever I call your customer care the auto msg says my mobile no linked to more than one account. I have only one account. link my mob 9176789102 with only above a/c only. I should not get this msg anymore.
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yash sharma
(@black_schwarma) reported
@ACTFibernet I haven't yet received a call back or the solution for the problem. How incompetent is your team?
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shyamsunder karanam
(@kshyamsundersrd) reported
@ACTFibernet Waah... @ACTFibernet no response yet. And customer care lies on top of that... Very bad.... Now I am thinking of switching internet provider.. will do it If I don't get any call soon...
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Coolguy
(@trulyhyderabadi) reported
@xKGOSx @ACTFibernet If we delay payment by a day they will disconnect service . But they don't provide proper service
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Samuel Joshua
(@samueljoshtenn) reported
@ACTFibernet the reason why I love act broadband is they have most pathetic customer service. Thank you for closing ticket without even resolving the issue. I've never seen such wonderful customer service anywhere. You're tagline should be "We think customer's are fools"
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Kalyan Soma
(@KalyanSoma4) reported
@ACTFibernet the worst customer service ever. No response from the team even after raising a complainant. No updates regarding the problem. But you expect us to pay the bill on time or else the account will be suspended without any intimation. Shame on the customer service.
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Tirthraj
(@singhtirthraj) reported
@ACTFibernet Can't you inform customer that disconnected broadband will take time..I could have gone different broadband service. Since yesterday made 5 attempt to CC and every time technician is assigned and it will resolve by sometime.
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apple
(@apple81636412) reported
@ACTFibernet I have raised a complaint on internet not working. It will be 48 hrs by 7pm today. Can you please help me resolve the issue ?
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Arun
(@P59207864) reported
@ACTFibernet Even after 48 hours of my house shifting I am not yet connected with broadband. There is no use of complaint also as you are the worst customer care service
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SABIR HUSSAIN
(@Sabirhussain456) reported
@ACTFibernet worst customer support and Technical Engineers At 3:30pm i raised a complaint stating Main Power box is not working Some Techi guy named Saravana(8754514993) comes at 6:30pm and says he can't solve the issue some other guy will come named Magesh(9003106581)