ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah (@im_nehem) reported from Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Joseph Nehemiah (@im_nehem) reported from Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vignesh (@V_igneshSM) reported from Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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sidarth (@sidarth33640666) reported from Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Vikash (@vikash_perumal) reported from Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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§NEERAJ KUMAR§ (@NEERAJ_FORYOU) reported
@ACTFibernet What is the update, from your team I got an information that it will take 1 more week to service restore. Please refund all my money.. If you don't have proper BCP.. WORST OF YOU
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Raj_ (@Raj50664520) reported
@ACTFibernet It's been 5 days we are facing internet down issue. Everyday you're giving the timeline for fix but it's not happening. What happened between you and Hyderabad government we don't know. We are suffering here. It's impacting our work
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Dr Generation Uno (@KayKay390160) reported
@JioCare Damn. Sure i was checking your website only. Would dm with pincode . Bye bye @ACTFibernet , am switching
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rohit kumar gautam (@rohitgautam3108) reported
@ACTFibernet I want refund only. That’s the only solution I want right now. I don’t want to continue with act anymore.😡😡😡
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Yujin Cruz (@yujindass) reported
@ACTFibernet Imagine signing up for ACT Fibernet and getting a refurbished modem as a new customer. What a tragedy. 🥲 #ACTFibernet #CustomerExperience"
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Bunny (@TFIBUNNY) reported
@ACTFibernet My internet is down for the 2nd consecutive day. Account No: 101767849442 Name: Papineni Madhusudan Rao Contact: 9959417240 This is causing serious inconvenience. Please treat this as URGENT and restore the connection immediately.
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Sree Sai Raghava (@Iamsreesai) reported
@ACTFibernet @ACTFibernetHYD @ACTFibernet It’s been 4 days and you keep increasing the ETR! Worst ISP
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stephen satish (@soupati) reported
@ACTFibernet Do you have any actual ETA other than this automated msg ? Seriously this is not working and you should support customer by giving the facts on ground
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Mahesh (@Louicat234) reported
@ACTFibernet When you will do ? I do work from home staying at hyderabad now my company calling me to come to office located at noida due to 3 days network interruption Will ACT FIBERNET take 3 days to work on the issue ? This is not natural disaster to take time
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Ravindra Kumawat (@LoyaltyBanker) reported
@ACTFibernet One more day passed but no resolution yet. Will you be able to restore internet or not? Tell clearly and what will happen on 1st when new bill generates? Do you expect us to pay that?