ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi
(@imravipg) reported
@ACTFibernet how can you close my ticket without resolving the issue. Deficiency of service and charging monies is not allowed by Indian Consumer law.
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Rajpreet Singh Bajwa
(@rjprtbajwa96) reported
@ACTFibernet i bought a new connection but this month 2nd time I'm facing issue .. internet is not working and they saying it will 24 hours to resolve. Such a pathetic service and very poor connectivity. In same amount @Jio provide 10 Ott apps with 4k set up box. SR11060701583592
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Shreyash Mane
(@ShreyashMane15) reported
@ACTFibernet Without resolving the problem you guys close the ticket nice 👏👏 seriously disappointed with your service
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SANTOSH CHANDRAN
(@chandransantosh) reported
@ACTFibernet after activation, 24 hrs my account was not working, paid 428 in advance,now while asking for refund there is no response,what ethics does your company follow,that is why nobody responds to my call
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Bagirath
(@bagirathreddy) reported
@ACTFibernet still no update or resolution on my complaint..@ACTFibernet SR11560650495732
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G.V.KUMAR
(@geeveekumar) reported
@ACTFibernet Great. It is 24 hours now and your team is still "looking Into this"???????? absolutely ridiculous service.
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Ayush Shukla
(@AyushSh04857214) reported
@ACTFibernet could you please help me shift your internet junction box from my house. I don't see any options for this in your app or helpline
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Naresh Rasamalla
(@nareshrasamall1) reported
from
Venkatāpur, Telangana
@ACTFibernet we raised shifting issue on 23 July stil issue is not resolved
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Venkatagiri
(@vkulkarni1981) reported
@ACTFibernet Hopeless service !
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LetsGo Shiva
(@letsgoshiva) reported
@ACTFibernet Fed-up calling the customer care and listening to their voice that issue is in priority list. If you can't provide better service than @reliancejio and @airtelindia, then you will lose the customer soon. My mistake I believed opinions that Actfiber is best among all.