ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (17%)
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Total Blackout (7%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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ஹரி பாபு/ಹರಿ ಬಾಬು
(@haribabutd) reported
from
Perungudi, State of Tamil Nādu
@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T
(@VaanampaadiRavi) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sruthi Sushanti Alexander
(@SruthiSushanti) reported
.@ACTFibernet Guys. Really trying to get through your customer care. Very bad IVR OPTIONS. Really need resolution ASAP.
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Vikas
(@vikaschhatwal) reported
Worst customer experience after getting a new connection from ACT internet service provider in Hyderabad. #actfibernet @ACTFibernet #CustomerService
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ankith
(@ankith1994) reported
@ACTFibernet my billing amount is not updated from 2 weeks and now my account is suspended. Customer support is really useless. If @Airtel_Presence or @reliancejio were offering in my area. I would happily switch.
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Chaitanya Gorla
(@PChaitanyaGorla) reported
@ACTFibernet You have created a ticket 🎫 and it's not resolved until now. Nobody contacted or took care of connectivity issue. Customers are joke to @ACTFibernet . We are using mobile internet by repeatedly recharging. Thanks for the great service and support. #worstService #worstSupport
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kostubh singhal
(@kostubhsinghal) reported
@ACTFibernet this is insane. I raised a ticket #SR10250239122714 your team has closed this ticket thrice without any resolution. I have been calling ur customer support number since morning. People put my call on hold & go away, it has been 45 min i am kept on hold. CAN U HELP?
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Mahesh
(@mahesh_k_m) reported
worst service ever @ACTFibernet
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atpug inawhsa
(@ashug136) reported
@ACTFibernet wuop I get my internet working. 3days of complain no solution yet. #CustomerExperience @jagograhakjago
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Varun Kumar
(@mvarunkumar) reported
@ACTFibernet Your technical team calls from chennai and the calls either don't connect or get disconnected. Then I don't get a call back also. And to my shock, the ticket is closed without a resolution. I want this to be escalated, as this is causing me lot issues.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet This has become frequent issue. I think its time to change ISP
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Nikesh Kumar
(@DsnikeshKumar) reported
@TRAI bringing to ur kind notice abt the irresponsible behavior of @ACTFibernet Hyderabad. No response and resolution in any sense to the connectivity issue raised a week back. Moreover they close the issue without fixing and no prior intimation. HIGH PRIORITY!!