ACT Outage Report in Perungudi, Madurai, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Perungudi, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Perungudi, State of Tamil Nādu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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NavaneethaKrishnan
(@kitchakrish95) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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sidarth
(@sidarth33640666) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Joseph Nehemiah
(@im_nehem) reported
from
Perungudi, State of Tamil Nādu
Dear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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Vikash
(@vikash_perumal) reported
from
Perungudi, State of Tamil Nādu
@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Vignesh
(@V_igneshSM) reported
from
Kannānendal, State of Tamil Nādu
@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Raghuraman
(@SandeepRagh42) reported
@ACTFibernet It seems the problem may lie with the third party *** service. I will check and confirm later.
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Mohammed Rafi
(@rafi_toffee) reported
Congratulations @ACTFibernet Facing the same issue again No response from your team No service from your team It's my routine to contact you guys again and again for such worst service. Kudos to your team for not helping me again.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 73rd consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+
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Mohd. Alber Jahangir
(@alber786) reported
@ACTFibernet 3rd day without internet. You can't WFH if you take ACT. They unnecessarily had me change my router but no result. The backend team keeps lying. Everything is changed from box to router. Such a PATHETIC service. I will talk to Airtel tomorrow.
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nitika gupta
(@nitika0112) reported
@ACTFibernet worst customer service. 100s of calls to customer care & escalations, there is no resolution. Everytime a new guy picks and confirms it'll be taken care of but suddenly right in the middle of a work day my wifi is disconnected with no intimation.
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Poornachandra Upadhya
(@U2Upadhya) reported
@ACTFibernet So far, I'm without ACT internet for 36 hours. Fully confident it will cross 48 hours. With what confidence can I attend crucial calls with such tardy service ? Children's online classes and exams ? Customer sensitivity absolutely missing.
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Vinay
(@VinayDamodaran) reported
@ACTFibernet Thanks, this looks ok for now. I'll monitor and let your team know if any issues
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Vivek
(@vavaki) reported
@ACTFibernet i raised a complaint saying, I'm unable to get internet when the main power is off. So far none have resolved this issue. Worst.
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Poornachandra Upadhya
(@U2Upadhya) reported
@ACTFibernet Not exactly resolved. I was promised a replacement router upon change of plan today by 12 noon. Then got a message saying this will be resolved tomorrow. Tell me how reliable is ACT for WFH purposes ? What's the point of opening and closing tickets everyday without resolution?
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Anirban Bhattacharya
(@theup32_bangali) reported
@ACTFibernet Hi , the issue still hasn't been resolved. However, as per the technician it is supposed to resolve by 1st February.