ACT outages and service status in Perungudi, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Perungudi, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Perungudi, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Perungudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at ACT
ACT is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Perungudi, Tamil Nadu
The most recent ACT outage reports came from the following cities: Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Internet | 25 days ago |
|
Madurai
|
Total Blackout | 5 months ago |
Community Discussion
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ACT Issues Reports Near Perungudi, Tamil Nadu
Latest outage, problems and issue reports in Perungudi and nearby locations:
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NavaneethaKrishnan (@kitchakrish95) reported from Kannānendal, Tamil Nadu@ACTFibernet worst service from Act Fibernet . I did payment on 7-03-2020 . But still no one is came for installation. From then , I did three calls to their support . No one is ready to resolve .
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Vignesh (@V_igneshSM) reported from Kannānendal, Tamil Nadu@ACTFibernet The name better suits. ACT just acting like providing a good service. You guys are not even attempt to resolve my issue which was raised 10 days ago. #Worstcustomersupport #Worstservice
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet Good Updates given by SMS from the ACT app on a tech.issue.Also the Madurai Service Engineer Mr.Karthik Natha was very prompt&giving updates every 30 mins.The Best part is he committed before 15.00 today but completed by 14.00.Congrats&Good Customer Service by ACT🙏
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil Nadu@ACTFibernet I’m from Madurai TN. I have applied for a new connection last week and the executive has got the payment through online and promised that I will get my connection by this week Monday. Still I didn’t get the connection. Please help🙏🏻
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@ACTFibernet After 6th complaint? The issue is not serious but very irritating. Let's see whether really action is taken.
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sidarth (@sidarth33640666) reported from Perungudi, Tamil Nadu@ACTFibernet Dear act, I have DM you regarding my plan change,which i have not given authorization for,i am very much disappointed with ACT CUSTOMER CARE(no reply),without any confirmation from my side you have changed my current plan.
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Ravi.T (@VaanampaadiRavi) reported from Kannānendal, Tamil Nadu@easwar59 @ACTFibernet I have tweeted a complaint earlier and it was resolved. Personally I could see there has been continual improvement.
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Vikash (@vikash_perumal) reported from Perungudi, Tamil Nadu@ACTFibernet your new customer care numbers aren’t working, been calling for the past 3 days at various times, AND ITS ALWAYS BUSY! Fix it asap! Sincerely, Frustrated Customer.
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Joseph Nehemiah (@im_nehem) reported from Perungudi, Tamil NaduDear @ACTFibernet . My internet connection goes off for the second time since I got the connection last month. Customer care told the status as the cables are used through EB lines and when EB employees comes for a checking in the poles they are cutting
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ஹரி பாபு/ಹರಿ ಬಾಬು (@haribabutd) reported from Perungudi, Tamil Nadu@rrrathishbabu @ACTFibernet Just call them and say you are going to cancel the connection and request for refund. Next day you will have people in your home for installation ;)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reportedHey @ACTFibernet the internet is down for a while now no action taken yet and i tried contacting your customer care but there is no response Please act immediately
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Jas (@classicjsg) reported@ACTFibernet SR10280573580374 If I have reopened the ticket 3 times. How can someone just close it without speaking to me and finding out what is the concern? What level has your customer service stooped to??
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Mohammed Rafiuddin (@rafiuddin431) reported@ACTFibernet Cancel my plan completely and refund my money. I renewed my plan on 19 May, and in this week itself internet was down 4 times. technician told he visited and made changes in mainbox, whereas box itself is inside our house and no one visisted. Pathetic service.
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Aditya Shukla (@Andy226001) reported@ACTFibernet SR11980618359974. My Office connection is down for more then 24 hours and the issue is a disconnected wire at the DP. Now all i am getting is my ETR being postponed since yesterday. Kindly fix it or take my disconnection request so that i can move to Airtel.
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HinduRastra (@priyank94822065) reported@ACTFibernet What about the situation when you employee is threatening me to kill me? Will @ACTFibernet will be responsible for the same if any theft happens of any unfortunate incident either happens with me or my family?
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😆👉🌶🙏 (@dabhandz28) reported@ACTFibernet I registered a complaint this morning (Ticket SR11780598482514) but have not received any solution. The responsible person is not answering calls. This delay has wasted my time and money. Please resolve the issue immediately. @FiberAct
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet If a cable gets cut somewhere, it takes at most an hour to fix it, yet you haven't been able to resolve the issue even after five days.
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Gururaj Sankh (@GSankh) reported@ACTFibernet I am surprised to see the response for frustration of me. Is it so difficult to resolve my issue to activate my ott as per subscription ?? The disconnection request has been promptly raised.. can some senior person from act call me and understand the issue ???
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RC (@rcmaa) reported@ACTFibernet Chennai. A small drizzle for 10 minutes has taken away the joy of cooled weather. My connection got lost. Is your network so weak??? Can you look in to this
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Rahul (@rahulpoddar77) reported@ACTFibernet as usual a fiber cut issue and zero response from area engineers who keep on changing. Jio is more responsive and your engineers don’t pick phone. Ticket no SR11080674377534. Why is there never a reach out from the engineers or update. Just the systemic 8 hour window